Momentum Solar: Read 772 User Reviews From Real Homeowners

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chris

too many calls during and after process, peopl;e calling me too much

6 years ago

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Ed O'Leary Dobbs Ferry, NY

The employees are nice people but, at times, are unorganized

6 years ago

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Desiree Yoo Pasadena, CA

Too many operational issues, lapses, and poor follow up. 8-9 months until I was connected and up and running.

6 years ago

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Dan

They took forever to get it turned on and it's not producing. The installation was terrific.

6 years ago

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Marilyn Glaser

Electric bills much higher than promised

6 years ago

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Carol Savona

The installation and implementation went smoothly!

6 years ago

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Gregory Themistocle Westbury, NY

Courtesy and quick response to customer's request.

6 years ago

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Calvetto

It appears to be working well and economically is doing ok.

6 years ago

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Frank Corigliano

Horrible customer service once installed

6 years ago

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Judy Nevin

They will not give us enough panels. They tricked us into paying a higher amount. We can't sell our house now.

6 years ago

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My name is momentum solar sucks!!

Awful customer service!! No one knows what's going on so they pass you to someone else that knows nothing!!

6 years ago

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Doug morgan

Did great job. Needs a little better communication.

6 years ago

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Joann

They're always checking up on me. It seems to be working.

6 years ago

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Azzam

Momentum has a very responsive team and the best price.

6 years ago

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Vern C Canton, MA

Terrible company. they first telemarketed me for over a year. calling me probably 50 times. i asked to be placed on a do not call list and the company still called me. Buyers beware, this is a crooked company

3 years ago

Reply from Momentum Solar

Hello Vern, I'm sorry to hear of the unwanted calls. Momentum Solar has been an accredited solar company since 2009 and if you are still receiving calls please private message with your phone number and I'll ensure it is placed on our Do Not Call list.

Aug. 11th, 2021

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claire morency , FL

I had an horrible experience with them they lied so much to get you signed with them. They are nothing but fraud. I can't wait for a legal team to start suing them. I'll be the first in line to sue them

4 years ago

Reply from Momentum Solar

Hello Claire, I'm sorry to hear you feel mislead during the sales process. Please send a private response or email customerexperience@momentumsolar.com with your address and phone number so we can have your issue looked into.

Mar. 22nd, 2021

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jose zayas Orlando, FL

I spend 30k to save on electricity, The panels stopped working 5 days ago! I'm still still waiting for repair, Meanwhile I'm paying for the panels and the OUC Company....so much for SAVING!!!!

4 years ago

Reply from Momentum Solar

Hi Jose, I'm sorry to hear that you are still waiting for a repair, please reach out to me at ndodd@momentumsolar.com or reply privately here with your address and phone number so we can get this taken care of for you.

Jan. 4th, 2021

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Danielle Grant Staten Island, NY

I contracted with them to do my solar, they replace my roof and destroyed my home. The pictures don't lie. The videos don't lie. This company and customer service is horrible for residential customers

4 years ago

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Josef Los Angeles, CA

Excellent experience with momentum. No hassle, excellent service, few weeks to install

4 years ago

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Scott

major installation issues, had 3 different people to come to install the disconnects and other panels and not quality workmanship

6 years ago

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Mamunur Rahman

They helped me save a lot and they are very reliabreliable. I would definitely recommend to others

6 years ago

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chandu Riverton, NJ

Not happy with the salesman giving false promises to sing the contrack and then forget to touch back when youcall

6 years ago

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Mark Levittown, NY

They are not to be trusted..They tell you you will be paying a fixed price each month..then it starts going up.They have you sign a purchase power agreement..ppa take it to your attorney be fore signing.

6 years ago

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Larry Riverside, NJ

They are liars, and thieves, was told one thing by sales person how my electric bill would be cut in have,..... Now i'm stuck in 25 year lease paying twice as much,,,,,, scammmmmmmmmm

7 years ago

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Alvin Boyd Plainfield, NJ

1 Customer Service and to many delays in getting te project completed

4 years ago

Reply from Momentum Solar

Hi Alvin, I'm sorry to hear you were not impressed. Please let us know if we can be of further assistance.

Feb. 10th, 2021

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Jaime Insurriaga Grand Prairie, TX

Because the install was not was I was told it was going to be... Not Clean or professional install.

4 years ago

Reply from Momentum Solar

I'm sorry to hear you had a negative install experience Jaime, if we can help with anything further please let us know.

Feb. 10th, 2021

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Raff Southington, CT

No communication or information received

4 years ago

Reply from Momentum Solar

Hello Raff, if you are still in need of assistance please send a private reply here or email us at customerexperience@momentumsolar.com. Thank you

Feb. 4th, 2021

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Sarah McClain San Antonio, TX

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4 years ago

Reply from Momentum Solar

Thank you for your feedback, if we can help with anything else please send us a private message here.

Jan. 25th, 2021

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Ahmad Bronx, NY

Because they did not did there work on time and salesman unprofessional and the manager

4 years ago

Reply from Momentum Solar

Thank you Ahmad for the honest feedback as it will help us improve. If we can help look into anything further please message here or reach out to customerexperience@momentumsolar.com.

Jan. 25th, 2021

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Kim

It was horrible, I would never refer their installation.

6 years ago

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loucas

good customer service but was misled with how solar works

6 years ago

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Anonymous

I was promised that I will save money with the installation, but I'm losing money.

6 years ago

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Khadejar Dimson Brooklyn, NY

Took too long to complete and there too many issues.

6 years ago

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Linda

Never told me my salesman quit right after i signed up. Salesman lied about my prices.

6 years ago

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Eric

Professional company showed up on time job was completed in a day

6 years ago

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William Wallace

The service is great, but Duke energy has been disappointing.

6 years ago

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Leonor Tholl

They were very through. They were always on time. Very professional.

6 years ago

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Brian Seymour Harker Heights, TX

We were lied to about the entire process. Damage was caused to property.

4 years ago

Reply from Momentum Solar

Hi Brian, I'm so sorry to hear about your experience. If you are still in need of assistance, please private message us here with your address and phone number or email customerexperience@momentumsolar.com. Thank you

Mar. 1st, 2021

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Jhon Doe Wayne, NJ

Coming up on my 6th month and still not finished installing!

4 years ago

Reply from Momentum Solar

Hello, I'm very sorry to hear you are still waiting to complete your install, please send us a private message here with your address and phone number and we will be happy to have customer care look into this.

Feb. 10th, 2021

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Elizabeth G Corpus Christi, TX

I've yet to see the savings as they stated

4 years ago

Reply from Momentum Solar

Hi Elizabeth, I'm sorry to hear you are disappointed with the results, if we can help look into anything for you please email us at customerexperience@momentumsolar.com or send a response here.

Feb. 4th, 2021

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Carolyn Hamden, CT

Started the process back in August and still 1/22/21 its not operational

4 years ago

Reply from Momentum Solar

Hi Carolyn, I'm so sorry to hear you are not fully set up yet, pleas private message us here with your address and phone number and I will have this looked into ASAP.

Jan. 25th, 2021

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Robert White Bound Brook, NJ

Respond times are not good. Not organized

4 years ago

Reply from Momentum Solar

Hi Robert, we are sorry to hear you feel this way. If we can help look into anything specific please message here or email customerexperience@momentumsolar.com. Thank you

Jan. 25th, 2021

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Lillian

I am still waiting for them to come and complete the job. I am not satisfied.

4 years ago

Reply from Momentum Solar

Hi Lillian, I'm sorry to hear you are still waiting to complete the installation. Please private message here with your address and phone number and we will get this corrected for you.

Jan. 22nd, 2021

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Sue East Quogue, NY

Didn't return phone calls didn't set up the electrical inspection right

6 years ago

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Simmi

Not make needed electricity so bill is too high

6 years ago

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Tom Woodmere, NY

No any savimg so far, i will see it probably nexy year...

6 years ago

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Kevin Connors Staten Island, NY

No interaction with there customers. They lie on how much you will save.

6 years ago

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Conrad Senior Fairfield, CT

Constantly harrasing phone calls. I've asked that they stop calling me perhaps a dozen times. I filed an FCC complaint against them.

4 years ago

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Chris Seabrook, TX

Took time to go through the appointment setting with 2 phone calls and someone phoned me the day before and said they do not cover my area.

5 years ago

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Louis Cash Largo, FL

No experience they cancelled saying the couldn’t use our roof. It’s funny the other two could so we signed up. There lose.

5 years ago

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