Momentum Solar Reviews

Salesman was going from rote memorization, but that's okay. Got the information I needed and let him know Momentum was my first company to speak with about solar and that I'd discuss with the 2 other companies coming over and let him know. For the next hour he tried to 'close the deal'. I asked for any literature, a business card, or a copy of the contract they wanted me to sign ... nope ... nothing in writing. He actually wanted me to sign a contract 'to save my place for installation' for 25-years at 5.99% interest but it wasn't 'binding' according to him. WHAT?? It would be funny if it wasn't so sad and a shame that Momentum Solar resorts to forcing people to sign a purchase/install contract to just 'save a spot in line' for an installation - regardless of whether or not you want them as a company! THEN we find out that the price is 'negotiable' because they'll price match. I've got two more companies coming by today - hopefully, it won't feel like I'm in a time-share presentation. I see GREAT reviews about Momentum Installation, but customer service and sales can use some work. GlassDoor shows some employee issues as well .... seems like a 'get rich quick' as a salesman opportunity, at the expense of the buyer. Just be careful folks, no need to sign a contract, especially a 20-25 year contract to 'hold your place in line.' Ridiculous! Do people really buy that line??

Well to start off the Rep they sent was 30 mins late and when he got here blamed the company cause the small car they here him use. Being he was late that put me behind. He gave the information about the company and we started doing the finance part and he was telling me how the tax credit will lower the payment. Telling me that the credit was 26% but if the system was installed before the end of the month it would be 30%. Then he was telling me about the payment, well he said it lower then what was in the printout but the printout (e mail) was the loan agreement. I called him to make sure about the payment and he said it would be lower then what is says. WEll its not but I understood what I signed and the payment. But he did not know and told me the wrong payment. The install went well, they started and did not finish the first day. So they said they would call and setup another day but came back the next day. It rained the 2nd day so did not finish and said they would setup another day. The next day they install crew called and ask to come back and finish that Sunday so I said sure. They did finish Sunday, and told me some one would contact about the system. Well 3 day later the company called to setup and appointment to finish the install. I told them it was done on Sunday and they said oh they didn't let us know. But we are waiting on the electric company to inspect. @ days later the electric came to inspect and me why they did not turn the system on, well like I know that so he turned it on and it works good. Not the best sunny days yet but it works good and its not summer yet. But in short the company is good just need to get someone that knows what they are saying about the payments and explain Tax credit better.

So far so good... 17 days after the salesman came to my home and we worked out a system, they came to do an assessment.. The gentleman that arrived was polite and explained to me the procedure.. after he was done we stood talking for an hour about life in general, cool dood.. lol.. I will report back as things happen.. today is Monday 8/12/19 and I hope to hear something price and system wise by this Friday

Momentum Solar was great to work with! I talked with 4 other companies before going with Momentum. They were honest and upfront with all information. The sales guy, Erik B, did a great job! The insatallation team was professional and thorough. I’m very pleased with the purchase. I recommend them to anyone looking to go Solar!

At first, I was hesitant about Solar but when my good friend Jose O referred me to his Solar guy, Dan C, I was relieved about my decision to switch to Solar and wish I would have done it sooner! Saving so much I could now take more vacation trips in my retirement days, thanks again

We were impressed with the sales people who were not pushy and explained how the system and financing worked. We do have a problem with one gentleman who called and gave his name and we gave him our question but he NEVER called us back with an answer. Needless to say, we were not pleased with this, but have misplaced his name. The subject was on Oncor’s source of data on kwh pushed onto the grid

Outstanding! Overall, every department committed to this project from sales to quality assurance were friendly, prompt, and courteous. The installer were efficient, courteous, and always cleaned up after themselves.. The system has worked flawlessly. That made us grateful and satisfied!.

Even though I tried to apply but did not qualify, I had a great experience. I learned a lot about Solar and how it helps the environment and how it could save me money. I will try again in a few months. Mr. Paul M helped me get an appointment and Mr. Dan C explained everything thoroughly and am very thankful for this

I got my roof done in conjunction with solar and I could not be happier. It has been 2 years since I have been installed and my electric bills have been cut in half. I live in a community and I get so many compliments from my neighbors on the aesthetics of my panels. Momentum Solar's customer service has also been great!

Momentum Solar This is going to be a complete review of the company Momentum Solar. I will be just and honest with the review. At the beginning of the year, we decided to go solar. We contacted Momentum Solar and we made an appointment with Mr. Rodney W (Solar Consultant) who gave us a good orientation even though, I did my research beforehand. The system they wanted to install was the Micro Inverters but I decided for the string inverters with the Sunny Boys inverters and having the option of drawing power if the grid goes down. We contracted Momentum Solar for the Solar System installation. The installation crew was amazing and they knew what they were doing. The installation was completed, and we were just waiting for the county to approve the installation, and the electric company to install the NET meter. Everything was approved and Momentum Solar sent two employees to fire up the system. All good, everything running as plan, first bill came in and since then I have been paying only the fees and other charges that the electrical company charge every household. I wrote an email to the Customer Service Department on May 9, 2018 because the contract arrangements have not been fulfilled. They told us that Momentum Solar will be monitoring the system to determine if the system is fully functional or if something was wrong. They also told us that we will be able to monitor the system from the panel and with an app. When the system was completed and fire up, no one explained to me how I was going to read the energy production, how I was going to monitor the system to make sure it was working, and how to get the app that they promise for me to monitor the system. Mrs. Gabrielle M answered the email on May 10, 2018 and she advised me that she was trying to find a solution to my concern. She supposedly referred the email to service manager and she was waiting for him to respond. From that email, I have emailed her on June 10, July 17, and July 18. In the last email Mrs. M asked me for clarification on my address. She wanted to know which address was mine because they had two different addresses with my name, so they could come and activate the system????? Mrs. M, my solar system have been active and functioning since the beginning of the year. I only wrote one address on the contract papers. I am only inquiring or asking for your company Momentum Solar to grant and fulfill the contract arrangements and someone to come and show me how I read and monitor my solar system as your solar consultant Mr. W promised. Momentum Solar overall is a good company but their Customer Service and follow up on their client’s complaints are not so good. I give them a poor rating on that department.

Momentum Solar gave me an appointment in my home, in the Bronx. The Solar Rep that was assigned to me explained everything in detail. I recommend Solar for everyone now. It is much cheaper than Con Ed and saves the environment too! Get Solar Energy if you are a homeowner, it is the best and it is the future!

I have ordered my Solar Panels thru Momentum Solar and the Sales Rep Justin G. Was extremely informative about the program. Customer Service has been keeping us up to date with everything going on with our project. I choose to lease the panels as they Guaranteed any roof or panel problems they will cover and fix for the next 25 years. I disagree about there ranking your giving as they to me have great service so far. I will update this rating at time of installation and completion .. Thanks D.Bock

They do say there is a warranty -but when it comes to contacting them for any issue which may come up after installation - no one is willing to talk with you. They have been paid -that is all that matters to them. You have to keep paying for your solar load - as well as the electric gris company until the issue is resolved - and there is no ETA when this will be done -since after sales service e is a non-revenue generating. I wish they would live up to their commitments. This is like a lottery - hoping that after the installation - you hope nothing goes wrong for 25 years.