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Momentum Solar Reviews

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6.4

Overall Score

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Cheri Jones Saint Petersburg, FL

Install was 3 but it has been 2 months and still not activated.

3 years ago

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Reply from Momentum Solar

Hi Cheri, thank you for your honest feedback. If you are still waiting for activation please private message here with your address and phone number and I'll have this looked into ASAP.

Feb. 4th, 2021

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Glenn San Diego, CA

It is still to early to tell. One gas and electric bill was $12 and then the next was $95.

3 years ago

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Reply from Momentum Solar

Thank you Glenn for switching to clean solar power, we are excited for a sunny future with you and please reach out to customerexperience@momentumsolar.com if we can ever be of further assistance.

Feb. 3rd, 2021

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charles szymanski Tuckerton, NJ

when u call them they ansewer right away

3 years ago

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Reply from Momentum Solar

Thank you for the great feedback on your customer care, Charles, we appreciate you!

Feb. 4th, 2021

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Leeandra Ramdass South Ozone Park, NY

4 service ,very polite and friendly

3 years ago

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Reply from Momentum Solar

Thank you for choosing Momentum Solar, we appreciate you very much and hope you have a sunny day!

Feb. 4th, 2021

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Michelle Lake Wales, FL

We had a problem and they fixed it right away

3 years ago

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Reply from Momentum Solar

Thank you Michelle for your honest feedback, Momentum Solar is proud to be your clean energy company!

Feb. 4th, 2021

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THEODORE WHITING Roosevelt, NY

The personnel are very professional and polite

3 years ago

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Reply from Momentum Solar

Thank you for being a 5-star customer of Momentum Solar, Theodore! We appreciate you very much.

Feb. 4th, 2021

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Charlie Hackensack, NJ

Everything was well explained with timely response.

3 years ago

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Reply from Momentum Solar

Thank you Charlie for your 5-star customer feedback, we appreciate you!

Feb. 4th, 2021

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chelsie odom Jarrell, TX

they were easy to talk too and the install went great

3 years ago

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Reply from Momentum Solar

Thank you Chelsie for being a 5-star customer of Momentum Solar! We appreciate your feedback and look forward to helping you produce clean energy.

Jan. 25th, 2021

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Amy Brown Spring, TX

Sales and installers were great. The administrative has not been good.

3 years ago

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Reply from Momentum Solar

Thank you Amy for choosing Momentum Solar, we hope you are finding the solar panels beneficial if we can help with anything further please send us a private message here.

Jan. 25th, 2021

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John Gincott Lady Lake, FL

They don't keep you informed what's going on. when I called my rep, he says they will call you today but never do

3 years ago

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Reply from Momentum Solar

Hi John, I'm sorry to hear of the lack of follow up. If you are still in need of assistance please private message your address and phone number.

Jan. 25th, 2021

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Donald

They have better options and better processing and they answer any question when I call.

3 years ago

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Reply from Momentum Solar

Hi Donald, thank you for being a valued customer of Momentum Solar! If we can ever be of more assistance please reach out to customerexperience@momentumsolar.com.

Jan. 22nd, 2021

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Dawn

The installation process was kind of horrible. I've had the panels for 6-7 months and I just want them gone.

3 years ago

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Reply from Momentum Solar

Hi Dawn, I'm very sorry to hear you are not happy with the panels. If there is anything specific we can help look into please send us a private message here with your issue, address, and phone number.

Jan. 22nd, 2021

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Kenneth

The process is long and drawn out. I don’t even know if it is working at this time because I cannot get any feedback from the company.

3 years ago

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Reply from Momentum Solar

Hi Kenneth, I'm sorry to hear you are having troubles. Please private message us here or email customerexperience@momentumsolar.com with your contact info and issue so we can look into this further.

Jan. 19th, 2021

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Derrick Warren Orlando, FL

They have answers whenever I have questions

4 years ago

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Jennifer Osbourne Jamaica, NY

Because I am still paying Con Edison over a hundred and sixty dollars per month and you are taking more than we agreed upon

5 years ago

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Mita Chowdhury

Not customer friendly. They don't respond on time. It is more than 6 months & we still don't have production.

5 years ago

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Ron

The installation caused some cracks in my dining room ceiling. They haven't repaired it yet.

5 years ago

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Anonymous

Their customer service wasn't the best, but the installation went smoothly and the equipment is great.

5 years ago

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Robert

They were pretty cooperative and understanding. They took care of everything very professionally.

5 years ago

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Ryan

They have a lack of communication between departments, so I had a lot of repetition of information.

5 years ago

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Benjamin

The installation was quick and they did it all in one go.

5 years ago

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Suresh

Overall Process, getting approval from electric company, HOA to installation

5 years ago

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Jon Mahoney

great company to deal with , very professional

5 years ago

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Happy hu

From early June, my project was finished in Oct. and they didn't give me any final inspection documents.

5 years ago

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Jimmy Goolsby

Service is excellent and happy with power savings

5 years ago

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John

They're very slow. Equipment is working fine it appears nobody ever comeback to check it since the installation. I would like them finish their work.

5 years ago

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Van Billingsley San Antonio, TX

The product and installation were very good

5 years ago

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Alex Leander, TX

It's a good product, installation was quick.

5 years ago

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katherine prough Parrish, FL

very easy to deal with..already recommended to my neighbor

5 years ago

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Pedro J Cruz Kissimmee, FL

Great customer, advertising, billing, product services

5 years ago

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Karen Washington Winter Haven, FL

Very professional and great customer service.

5 years ago

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Elena de campos Clearwater, FL

The company did a outstanding work all the way.

5 years ago

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frank

they have the best product and installers

5 years ago

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Edwin Tampa, FL

Great customer service and great prices.

5 years ago

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Danny gaccione

Excellent customer service and employees

5 years ago

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Joshua McCall Largo, FL

Great sales people, installers, and product

5 years ago

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Guy Bellomo Elmont, NY

Because of their professionalism and service !!

5 years ago

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Lito Lake Wales, FL

Painless way to go solar great customer service

5 years ago

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Luis Orlando, FL

Good customer service products used are top quality

5 years ago

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Sean Pennsburg, PA

Product and use wasn''t explained properly. Feel I was misled on quite a few things

5 years ago

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Damon

Every question I asked the customer service, they answered.

5 years ago

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Pierre

Installation went really well and they have good quality equipment.

5 years ago

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Mike

They still haven't resolved an issue I'm having with the app.

5 years ago

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star star star star star

Maria

Effective. It lowered our electricity bill.

6 years ago

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Beverley de landro

I don't think my bills show the financial feasibility that I was told to expect.

6 years ago

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Luis benitez

The sales person never followed through. When Phone calls are made there are no follow up return calls.

6 years ago

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Atul Darji

very good follow-up and service even after the sale

6 years ago

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Daniel

Great customer service and value for the money

6 years ago

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Ana

Great service, organice and always on time.

6 years ago

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Gaetano Barbuto

Great service. Very transparent. Fast instillation

6 years ago