Lumio: Read 261 User Reviews From Real Homeowners

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Doug Werts Yakima, WA

The initial contact was well informed and follow up was courteous and proficient!

2 years ago

Reply from Lumio

Hi Doug, your feedback is highly appreciated. Thank you so much for the review!

Feb. 1st, 2023

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Ricardo Saiz Brandon, FL

Excellent service and professionalism. I highly recommend this company.

3 years ago

Reply from Lumio

Thank you for the recommendations Ricardo. Lumio is glad we could provide you with a positive experience!

Nov. 14th, 2022

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Verified Customer

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Robert L Patterson Jr Baytown, TX

Because I have panels but no power it isn't working its just sit there

3 years ago

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Verified Customer

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Gene Robertson

They send me a bill 2-3 times a week .all paid for!!!!!!!!!!!!

3 years ago Edited January 10, 2024

Reply from Lumio

Hi Gene, thanks for reaching out. Our customer care team has been in communication with you to let you know that your system was PTO’d on August 15 and is operating accurately. Please let us know if there is anything else we can do for you.

Sep. 8th, 2022

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Francis Schlude Russellville, AR

I am content with my panels; great purchase.

2 years ago

Reply from Lumio

Thanks Francis!

Jan. 26th, 2023

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Colby Williams Hot Springs, AR

Great people. Would get solar panels again. Very helpful.

2 years ago

Reply from Lumio

Hi Colby, we are so glad to hear this. We love helping homeowners make the switch to solar and save. Welcome to the Lumio family.

Jan. 26th, 2023

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Char Zard Garland, TX

Wish I would of never got the solar panels. I'm still paying an electric bill like I don't even have panels.

2 years ago

Reply from Lumio

Thank you for you honest feedback. Our customer care team would like to connect and work to resolve your concerns. Unfortunately they are unable to reference your account in our system based on the information provided here. Please email customercare@lumio.com with your name, address, and phone number and someone will reach out to you shortly.

Feb. 8th, 2023

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Stephen Oholendt Ashburn, VA

Not a good experience. Pushy sales reps who know very little about the products they are selling.

2 years ago Edited December 14, 2022

Reply from Lumio

Hi Stephen. Thanks for reaching out and bringing this to our attention. We would like to connect, but unfortunately we can not reference your account in our system with the information provided. Please email customercare@lumio.com with your name, phone number, and address so we can work with you to resolve these concerns. We hope to hear from you soon!

Jan. 4th, 2023

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Joann Fije

Not satisfied with customer service. System still not finished

2 years ago

Reply from Lumio

Hi Joann, our team has reached out to resolve your concerns and answer any outstanding questions. Please continue working with them until your system is turned on and your concerns are fully resolved.

May. 11th, 2023

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Anthony M Mendez

don't choose this company, they are extremely unprofessional in their conduct.

3 years ago Edited November 8, 2022

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S San Angelo, TX

Damaged solar panels, no customer service

3 years ago

Reply from Lumio

Hi there, we would like to connect you with the right team. Unfortunately we cannot locate your account in our system with the information here. Please email customercare@lumio.com with your name, address and phone number and someone will reach out shortly.

Aug. 4th, 2022

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