Luminex Solar
5.0
5.0
Author: Kaitlyn Short
Luminex Solar is a veteran-owned and veteran-operated business based in Charlotte, North Carolina with the mission of helping homeowners save money by helping the environment. All Luminex Solar systems come with a two-year production warranty. The company also provides zero down financing.
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The Good
- Veteran and First Responder Discount
- Free Quotes
- 25-Year Product Warranty
- Broad Service Area
Veteran and First Responder Discount
Luminex Solar gives a discount to heroes in our communities who are often underpaid and may not have the financial resources available to go solar. It is unclear from Luminex Solar’s website what that discount is; a phone call to Luminex Solar would be required to know the exact terms of the discount.
Free Quotes
Luminex Solar provides free, in-person quotes which gives potential customers an idea of cost, timetable, and an opportunity to ask questions they have about solar. Most solar companies offer this service.
25-Year Product Warranty
The solar company offers a 25-year equipment warranty on all of its systems. Twenty five years is considered the industry standard, and covers the system's physical components (solar panels, inverters, mounting hardware, etc.) for 25 years; in the event the homeowner discovers a component to be defective or underperforming, Lumiex Solar will make things right.
Broad Service Area
Many solar companies only service one state. However, Luminex Solar has expanded its service area to the following five states:
- Florida
- Georgia
- North Carolina
- South Carolina
- Texas
The Bad
- No Product Details
- Unclear NABCEP Status
No Product Details
Transitioning to solar power is a significant expense. Customers who decide to invest in solar want information readily available about what products will be used during the install. Unfortunately, Luminex Solar does not provide any specific details about its product choices on its website.
Luminex Solar does install solar batteries as an upgrade to the solar panel system; however, specific product information could not be found.
Unclear NABCEP Status
We could not determine whether Luminex Solar has been certified by the North American Board of Certified Energy Practitioners (NABCEP), which is a nationally recognized and respected certification arm of the solar industry. The lack of certification does not imply poor workmanship or quality on the part of the company; but for homeowners considering multiple providers, an NABCEP endorsement could make all the difference.
The Bottom Line
Luminex Solar is veteran-owned, and provides discounts to former servicemen and women, as well as first responders. Despite only being founded in 2022, the company has already earned 12 five-star reviews on Google; we hope to see this number grow in the coming months.
We would like to see a lot more specific information on the company's website, including information about the products Luminex installs. The company only offers a two-year production warranty, which is sub-standard compared to most other companies.
We suggest looking for a company that has been in business for five years or more, has a strong reputation, and offers potential customers robust information about its company, employees, warranties, and certifications.
