ICON Power
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Author: Kaitlyn Short
Founded in 2017, Icon Power is a solar energy company that aims to provide choice and control to homeowners and by providing options that fit their situations. Icon Power is headquartered in Tempe, Arizona, and offers its services in several cities in Arizona (Tempe, Glendale, Mesa, Phoenix, Scottsdale, and Tucson) and Nevada (Boulder City, Henderson, Las Vegas, North Las Vegas, and Pahrump).
Top Ranked Companies
The Good
- Customized Solar Energy Systems
- Several Payment Options
- Accessible Customer Support
Customized Solar Energy Systems
Icon Power understands that each family has its own unique routines and habits, which in turn affect energy needs. Because of this, Icon Power designs, builds, and installs customized solar energy systems that are tailored specifically to each home and family. In each of its systems, Icon Power uses high quality, durable solar panels manufactured by companies that have been in the industry for decades.
Several Payment Options
Icon Power offers homeowners a variety of financial options to go solar. The first option is a solar lease, which starts at $0 down and will result in a predictable, locked-in energy rate and a production guarantee. The second option is a solar loan, which starts at $0 down and allows homeowners to take advantage of the federal solar tax credit; solar ownership; monthly payments; a predictable, locked-in energy rate; and a performance guarantee. With a solar loan through Icon Power, 10-, 15-, and 20-year terms are available. The third option is an outright purchase with cash, which allows homeowners to own the system without having to make any monthly payments, as well as take advantage of the federal solar tax credit and a performance guarantee.
Accessible Customer Support
Icon Power provides a variety of ways for clients and potential customers to receive customer service and support. In addition to listing a contact phone number and email address on its website, the company also provides a form that allows customers to get in touch with a Project Manager, as well as a form to request support from Icon Power through text messages.
The Bad
- Undisclosed Warranty Information
- Limited Service Area
Undisclosed Warranty Information
While Icon Power does state on its website that the company offers a performance guarantee, no further details are provided about what exactly this guarantee covers. Additionally, it is unclear whether or not Icon Power provides its customers with any other type of solar warranty.
Limited Service Area
Currently, Icon Power’s service area is limited to select cities in Arizona and Nevada. Homeowners who live in the following cities have the ability to go solar with Icon Power:
- Tempe, Arizona
- Glendale, Arizona
- Mesa, Arizona
- Phoenix, Arizona
- Scottsdale, Arizona
- Tucson, Arizona
- Boulder City, Nevada
- Henderson, Nevada
- Las Vegas, Nevada
- North Las Vegas, Nevada
- Pahrump, Nevada
The Bottom Line
While Icon Power is relatively new to the solar industry in comparison to some of the larger players, the company has scaled quickly and appears to offer a solid service for its customers, including customized solar energy systems, a variety of payment options, and several ways to receive help and support. However, if you live within the company’s somewhat limited service area and are considering working with Icon Power, we recommend asking a company representative for details about warranties before signing anything.
