Duke NRG
Is This Your Business?0.0
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Author: Kaitlyn Short
Duke NRG is a Texas-based solar company founded by former NFL player Duke Thomas. Duke NRG currently has a Facebook page, YouTube channel, Instagram, and website where customers can learn more about the company and its offerings.
Top Ranked Companies
The Good
- Up to 30-Year Warranty
- American Manufactured Panels
- Free Consultation
Up to 30-Year Warranty
Duke NRG’s website claims that the company can provide up to a 30-year warranty on its solar products. Another section of the website states that Duke NRG provides 20 to 30-year warranties. This could be because the company gets its panels from a variety of manufacturers, so the warranty may depend on the manufacturer.
In the solar industry, top companies typically provide a 25-year warranty on equipment. A 20-year warranty is pretty average for the industry, but a 30-year industry is a highly competitive equipment warranty.
American Manufactured Panels
All of the solar PV systems installed by Duke NRG are manufactured in the United States. This is something that many potential solar customers look for in a solar company. It is unclear whether Duke NRG gets all of its panels from the same manufacturer, or from a variety of manufacturers. Regardless, the company states on its website that all panels are manufactured in the United States.
Free Consultation
Duke NRG follows a similar pitch-to-installation process as the industry leaders. In the beginning, customers receive a free consultation, where Duke NRG will use its custom software to determine how much solar the residence needs. During this consultation, Duke NRG will also discuss panels, inverters, meters, and other essential elements of the solar PV system.
The Bad
- Limited Reviews
- Website Lacks Professionalism
Limited Reviews
Reviews for Duke NRG are not easily found online. Aside from its testimonials on the company website, positive customer reviews for this company are difficult to find. Currently, Duke NRG has only one Google Review and it isn’t a very positive one. Since this company lacks reviews, it makes it difficult for potential customers to get an idea of the service Duke NRG provides.
Website Lacks Professionalism
The Duke NRG website has a clean look and is user-friendly, but the writing on the website is very casual. Much of the text on the website is written in first person. This may be an approach to sound more personable, but some potential customers may be turned off by this and find it unprofessional.
The Bottom Line
While the company may be new to the industry, potential customers of Duke NRG can find peace that the business is built on an established structure that has been successful with other customers.
Duke NRG takes a very personable and relationship-oriented approach to working with its customers. To determine if Duke NRG is right for your solar installation, we recommend receiving a free quote from the company and researching its solar equipment manufacturers to ensure that they produce high quality products.
