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V3 Electric Reviews

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6.2

Overall Score

Star Rating

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4.1

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28 Reviews

Review Breakdown

5 grade

75%

4 grade

0%

3 grade

0%

2 grade

7%

1 grade

18%

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Quality

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Service

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Trustworthiness

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Lee Coover

Started 8 months ago……no savings!!! They have been here 5 times in last 2 months and still not working!!! Yesterday they said they had to remove the panels, check the numbers and put them back up on numbered order.?? It truly does not seem that anyone knows what they are doing…..other than adding to wear and tear on our roof!!!! Again, it has been 8 months and still not working. Still paying on average $550.00 per month. The employees that come out are all fine, but no one corrects the problem. I would not recommend, had been nothing but headaches

20 hours ago

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Fern Sidebotham Placerville, CA

This company has repeatedly done everything to make our solar experience as pain free as possible. We have had solar through V3 for almost 2 months. Our pg&e bill was between 400 and 550 dollars a month. We have received our first bill from pg&e having solar for a complete month. I am happy to say our bill was 14 dollars. We are all electric. The customer service is amazing! My questions were answered and if they did not know the answer they found someone who did and called me back to let me know. A BIG THANK YOU to all that worked with us these last few months.

11 months ago

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Erika B El Dorado Hills, CA

I got 3 separate bids, like they advise you to do, with V3, PetersenDean and Solarhut. All professional and I have nothing negative to say about any of them. However, V3 is the one that stuck out to me with how thorough they were explaining the process and I didn't feel rushed into making the decision. Ultimately, it came down to what made the most sense financially and the quality of what we were getting longterm. I have been happily installed for a year now and will gladly keep sending my friends and family to this company. I also want to praise the sales individuals who assisted one of my close friends. They told her that it did not make sense to get solar in her situation - it would have cost more money no matter how you sliced it for her and out of the 6 companies she spoke with, V3 was the only one to confirm her beliefs. Honesty is a big deal when you're making a large purchase and there is no question that this company values just that.

4 years ago

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Raymond Cruz San Jose, CA

I have had V3 panels for just about a year now. The process took a little longer than expected. My county's building department took extra time to get my project approved, but their office was consistent on following up and keeping me in the loop. I am liking the end result. Looking at my utility bill, it's been lower than ever. I signed up for a better utility plan and that's just what I got. One happy camper.

4 years ago

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Ruth El Dorado Hills, CA

I have seen some reviews from others saying that V3 claims to be SCE or PG&E, and maybe some of them have, but they came to my door, were very polite to both myself and my husband, and the statement they made was about who we are CURRENTLY set up with - not falsely identifying themselves. Listen when people talk to you or don't leave a review. I have been a happy customer TWICE with this company and have made a few bucks by referring my close friends to them, who also love working with them as well. Thank you for getting us all set up, V3!

4 years ago Edited September 14, 2021

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Catherine El Dorado Hills, CA

I just got my 2nd true up bill and it was a credit! I didn't purchase my solar, didn't make sense for me financially, I went with the PPA option, and I am paying half what my neighbors and friends have with PG&E. V3 had to fix a few things with my system but that's to be expected with the circumstances. I suggest you call V3 and see what they can do for you. Stop letting PG&E make you pay them for their mistakes!

4 years ago

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Keyes El Dorado Hills, CA

If you want to have a hassle-free experience with solar, I would choose V3. They did everything from start to finish and kept me up to date on any changes that needed to be made. I wanted to know my options before getting started and they gave me multiple and explained the pros and cons of all. I am glad to have solar and be rid of paying too much for electricity!

4 years ago

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Jeffrey Auburn, CA

Loved the idea of a sunpowered energy service. Saving money now, not forking over money to the monopolistic utility companies of California anymore! The people who work there are the best. You don't really see companies operate this way anymore. Old fashioned values, honest, and very nice. Installation took longer than expected, but it wasmt V3 holding up the process, it was Placer county. Anyhow I reccomend them completely.

5 years ago

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Reply from V3 Electric

Thanks for the feedback Jeffrey!

Oct. 7th, 2019

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Wilfred Hudson New York, NY

Couldn't be happier with V3 solar. The install process was incredibly smooth. It's a no brainer. I don't know a lot of people with the income or cash to buy a system, so V3's utility plans just make sense. V3 has full responsibility of the system, so I can count on them to keep the system and battery working properly.

4 years ago

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Mikeka Myera Washington, DC

I've done a lot of research before committing to any company. Ended up going with V3 because they're a company that's here for the long haul. Got set up with a solar system with two Tesla Powerwalls. PGE bills are practically non-existent and I don't have to worry about these ridiculous power outages.

4 years ago

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Natasha Bo Atlanta, GA

My Powerwall system has been working magnificently for me this past year. My system has been saving me thousands annually. Process was extremely easy and I don't have to worry about the hassle of maintenance. V3 takes care of you.

4 years ago

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Matthew Holland Los Angeles, CA

I looked around for a lot of solar recommendations. A lot of people recommended purchasing the system, but I decided to go with V3's plan. Very simple. No lien on your home and you're paying a flat fee to V3 instead of the big question mark of a PGE bill. Satisfied with my savings and over the moon with the quality of my system.

4 years ago

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Dave Livermore, CA

V3 did a great install for my system. They accomplished the install, permits and got it operational in about one month. I called once with a question, got an informative answer, they called me back in 30 minutes to see if that fixed my issue. Great folks in my opinion.

5 years ago

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Reply from V3 Electric

Thanks for the great review, Dave! Welcome to the V3 family. Please don't hesitate to reach out to our customer service department for any additional needs. We'll take care of you!

Oct. 7th, 2019

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Heinrich Oroville, CA

I don't know why everyone uses this company. Green energy, low fixed utilty rate. We saved over 5k a year compared to PG&E. Great customer service, and i wish i did this 8 years ago when i bought my home. Also their warranties are something we saw in no other company.

5 years ago

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Reply from V3 Electric

Thanks, Heinrich!

Oct. 7th, 2019

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F MC Sacramento, CA

Be very careful if you decide to purchase your solar system from V3. I made that decision the past September after giving it almost a year, I have a $20,000 system on my roof and see very little change to my SMUD bill. The sales rep was a fellow named Leo who bordered on incompetence. As I was waiting for work to start, many weeks into the process I received a $4,000 change order. According to their Customer Service Department, Leo knew about the change order for five weeks but failed to send it to me, when I received it via an email from the company, I immediately called Leo to find out what was going on. He immediately tossed his customer service department under the bus and blamed them. I realized I have made a mistake in selecting V3. When I called Leo’s manager, a fellow named Dante, he told me what a great guy Leo is. I am not looking for a friend, I was looking for a competent sales person to manage this project. Their Customer Service department was always very responsive, but when it came to getting the system up and running apparently they have not worked with SMUD enough to know their requirements and delayed the system being turned on. How is it you sell solar products and do not have a complete understanding the requirements of the local utility? Now the system is up and running, my SMUD bills haven’t some much of a decrease. Working with their Customer Service Department I sent them a copy of a current SMUD bill and they told me they would like to monitor the system. This was back in May. My recent requests with a copy of current SMUD bills have gone unanswered. I understand things are challenging due to COVID-19, but not to respond in any fashion is unacceptable. So now I have a $20,000 investment in a solar system seems to be woefully under engineered to handle my electrical needs. I did everything right with the exception of choosing the right company. If you are looking for a company to handle your Solar purchase, please heed my cautionary tale and look elsewhere. Unless they ever decide to get back to me with some help as getting my solar system to supply the power they promised, I would say avoid this company at all costs. If they are still in business and decide to fix this for me, their customer I willl update this review.

4 years ago

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Aimee McNamee ,

Decided to go with the V3 plan because I couldn't afford to buy my system. Works wonders. Should anything happen to my system, I won't have to worry about the maintenance costs. V3 takes care of it all. Impressed.

4 years ago

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I W Chino, CA

Suggest AVOIDING this company like the plague!!!! It’s been 4 months since our solar panels were installed and they’re still not connected. Customer service is non-existent, literally. Passive responses with no action. They’re blaming lack of connection on the city and SCE. Yet, I’ve seen other reviews with same issue. We rushed to get brand new roof for solar panel installation and now they’re just sitting in our roof and we can’t even utilize them. The installers broke tiles on our new roof, did shotty repairs and promised to replace tiles we gave them. Needless to say, the tiles still have not been replaced. The Salesman was kind and seemed trustworthy, only to disappoint. Do solar companies get credit from the government on solar panel installations? That’s the only reason we can think of why they would install them but not connect them. Don’t let this company scam you.

1 year ago

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William Fryer Dallas, TX

Would absolutely recommend this company. Hassle free and I'm saving thousands by switching to V3. System was installed perfectly and the equipment has been working great.

4 years ago

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Joel Michael Cary, NC

My solar system's saving me over $1200 a year and my battery addon is keeping me safe for whatever PGE throws my way. Simple, straightforward process. Very happy with it.

4 years ago

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Eric John ,

My system's been up and running for over two years now. The V3 plan is keeping me off of PGE's rates and I couldn't be happier. Clean, professional install.

4 years ago

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Kathy Rovner

The absolute worst company I have ever dealt with. No customer service. Only people who contact you are schedulers and they have no idea what’s going on. They have lied to us numerous times on what is happening with our project. They installed the wrong breakers, let the permit expire etc. We have been waiting for 8 months and still do not have our system hooked up. Do not use this company

1 year ago

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John Jones Chicago, IL

Had my system for over a year now. Got outfitted with 2 Tesla Powerwall batteries. More than prepared for PGE's shutoffs.

4 years ago

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Marvin Holly ,

My battery system has been working wonders. Got the V3 plan so I don't have to worry about maintenance. It's all included. 100% recommend.

4 years ago

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Tracy Garden Valley, CA

Terrible company do not use panels installed over a year ago on 40 year old roofing (wtf) now roof leaking. Panels not working ever as they have never passed inspection. Now v3 wats to charge elderly homeowner to remove useless panels so the roofing can be replaced. Terrible company do not use

1 year ago

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Rebecca Herna Dallas, TX

Hassle-free way to go solar. V3 takes care of everything and the install is incredibly professional. Great work.

4 years ago

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Guimina Floresa ,

Pristine panel and battery install. Safe from PGE's shutoffs and I'm saving so much every month because of all this.

4 years ago

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Bobkur Lincoln, CA

Will promise you anything to get you to sign. After that nowhere to be found. Used unlicensed salesman, deviated from plans that were presented with contract. Service is non existent.

5 years ago

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p Vacaville, CA

Pushy sales people that will not leave you alone. Expensive and not competitive. Still bothering me after I told them no.

4 years ago