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Sunrun Reviews

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9.1

Overall Score

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Rodrigo Jara

Set up was done in the same day quick same day

3 months ago

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Reply from Sunrun

We are happy to hear that the Installation was quick and that everything ran smoothly, Rodrigo! We appreciate you taking the time to share your experience during this process. Thanks!

May. 22nd, 2024

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star star star star star

Mike Kelne

Saves us money & prevents outages from the grid.

4 months ago

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Reply from Sunrun

Thanks for your review, Mike! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

May. 16th, 2024

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star star star star star

felix cuevas

Great company, great costumer service very clean work

4 months ago

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Reply from Sunrun

Felix, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with the services we provide. Thank you for helping us create a planet run by the sun!

May. 15th, 2024

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star star star star star

matthew lawa

Very professional and Great customer service

4 months ago

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Reply from Sunrun

We're thrilled you had a good experience, Matthew! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 15th, 2024

star star star star star

Gerardo Quino

Excellence info to communicate between each others.

4 months ago

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Reply from Sunrun

This is awesome, Gerardo! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

May. 8th, 2024

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Ramachandran Balasubramanian

I recently had an overall positive experience with Sunrun's customer service. I haven't had any major issues, but when I did interact with them, it was good. I would rate it a 5 out of 5. I appreciate the feedback visits from your team. However, I wish the app could provide more detailed information on individual panel production like my neighbor's system does. It would be helpful to monitor each panel's performance to ensure everything is working properly.

4 months ago Edited May 3, 2024

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Reply from Sunrun

Thanks for your review, Ramachandran! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

May. 4th, 2024

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Sumaiya Sarawat

I like being able to communicate with a real human being

4 months ago

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Reply from Sunrun

We like being there for you, Sumaiya! Thanks for choosing us!

May. 1st, 2024

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star star star star star

Lorna Santarossa

Sunrun did a fabulous job installing our solar we love it

4 months ago

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Reply from Sunrun

This is awesome, Lorna! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

May. 1st, 2024

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star star star star star

jbarry471

Easy to work with and work performed was outstanding.

4 months ago

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Reply from Sunrun

Thanks for your review, JBarry471! We're so happy to hear that the team was easy to work with and we appreciate you sharing this with others! Thank you for helping us create a planet run by the sun!

May. 1st, 2024

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William Checkvala

It was a very positive experience from start to finish.

4 months ago

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Reply from Sunrun

We're thrilled you had a good experience, William! Thanks for taking the time to share your feedback. Welcome to the Sunrun family!

May. 1st, 2024

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star star star star star

Patrick Ortman

Sunrunn's customer service is exceptional

4 months ago

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Reply from Sunrun

This is awesome, Patrick! Your positive feedback is like a ray of sunshine to us. We're so happy our team could guide you through your solar experience. Thanks for choosing us!

May. 1st, 2024

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Olga Valdivia

Happy to have gone solar! Sun run through Costco.

4 months ago

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Reply from Sunrun

You've brightened our day, Olga! We aim to make going solar easy and enjoyable, and we love getting feedback like yours. Welcome to the Sunrun family!

May. 1st, 2024

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Boxer M15

Customer Service great and very easy going.

4 months ago

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Reply from Sunrun

We're thrilled you had a good experience, Boxer M15! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 30th, 2024

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Yolanda Asbury

I like the fact that I can save money and the environment

4 months ago

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Reply from Sunrun

Thanks for your review, Yolanda! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 30th, 2024

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Ron Grant

Matt was knowledgeable, personable and genuine

4 months ago

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Reply from Sunrun

This is awesome, Ron! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 30th, 2024

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W Urbina

Great service, friendly and very clear information.

4 months ago

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Reply from Sunrun

Thank you for helping us to create a planet run by the sun W Urbina!

Apr. 30th, 2024

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Neal Kleiner

Fair price and it greatly reduced my electric bill.

4 months ago

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Reply from Sunrun

Thanks for your review, Neal! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Apr. 23rd, 2024

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AP

Very Happy with the whole process from start to GO LIVE..

5 months ago

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Reply from Sunrun

Your review brightened our day, AP! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Apr. 23rd, 2024

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star star star star star

Louis Csak

They did a great job. Made the process easy

5 months ago

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Reply from Sunrun

Thanks for your review, Louis! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Apr. 23rd, 2024

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star star star star star

Angel Gonzalez

I'm saving a good amount of money on my electric bill.

5 months ago

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Reply from Sunrun

Thanks for your review, Angel! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 13th, 2024

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bismark Aguocha

Sunrun is solid company for solar systems

5 months ago

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Reply from Sunrun

We're so happy to hear that you had a good experience with us, Bismark! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Apr. 6th, 2024

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Raymond

They answered my questions with the correct information.

10 months ago

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Reply from Sunrun

This is awesome, Raymond! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Oct. 24th, 2023

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William

It's been seamless. It seems to work beautifully.

11 months ago

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Reply from Sunrun

William, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 29th, 2023

star star star star star

Oluwatoyin Adeyemi Oyetunji

Easy payment and , monthly fixed rate....that suitable for my family

6 months ago

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Reply from Sunrun

Oluwatoyin, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 6th, 2024

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star star star star star

Richard Studio City, CA

Terese ability to explain the product and its benefits is why we chose Sunrun.

6 months ago

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Reply from Sunrun

Your review brightened our day, Richard! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider.

Mar. 4th, 2024

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star star star star star

DOUG KORN Escondido, CA

Great service. A very professional and clean installation was done.

7 months ago

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Reply from Sunrun

Your review brightened our day,Doug! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Feb. 12th, 2024

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star star star star star

Rohit Sharma San Anselmo, CA

Really good customer experience right from sales through installation.

8 months ago

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Reply from Sunrun

We're thrilled you had a good experience, Rohit! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 12th, 2024

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William Broomfield, CO

I like what it's saving me on the Excel bill!

11 months ago

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Reply from Sunrun

Thanks for your review, William! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 20th, 2023

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star star star star star

Nancy Woodard

Like the Solar & everyone has been very nice & helpful

11 months ago

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Reply from Sunrun

Nancy, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 20th, 2023

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star star star star star

gary bernabe Trenton, NJ

very easy to contact and follow progress.

11 months ago

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Reply from Sunrun

Thanks for your review, Gary! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 20th, 2023

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Charlane Kapaa, HI

Saving me $$, good service and nice employees

1 year ago

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Reply from Sunrun

Thanks for your review, Charlane! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Sep. 14th, 2023

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Carl Schenker Stockton, CA

They were very courteous, prompt and efficient

2 years ago

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Reply from Sunrun

Thanks for your review, Carl! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 1st, 2022

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star star star star star

Peter Rosenfield Vallejo, CA

Great equipment and installation. Straightforward bids!

2 years ago

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Reply from Sunrun

Thanks for your review, Peter! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 30th, 2022

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star star star star star

Cesar Ruiz Stamford, CT

I'm happy with the service from start to finish

2 years ago

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Reply from Sunrun

Thanks for your review, Cesar! We're so happy to hear that you had a good experience with us! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 30th, 2022

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star star star star star

Barbara P Cox Inman, SC

Great service , no problems with the service

2 years ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family, Barbara!

Jun. 30th, 2022

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Nathan Sterling Jr North Las Vegas, NV

Excellent power production, low electric bills

2 years ago

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Reply from Sunrun

Your review brightened our day, Nathan! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jul. 1st, 2022

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star star star star star

Jackie Rohnert Park, CA

The entire experience has gone quite well.

2 years ago

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Reply from Sunrun

Thank you, Jackie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 30th, 2022

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star star star star star

Tajinder Kaur Garden Grove, CA

Good customer service and very friendly

2 years ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family, Tajinder!

Jun. 30th, 2022

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star star star star star

Willy mejia Montgomery Village, MD

Good company nice people very professional

2 years ago

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Reply from Sunrun

Thank you, Willy, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jul. 1st, 2022

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star star star star star

Michael Sokolovsky Laguna Hills, CA

Professional installer's and high quality product

2 years ago

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Reply from Sunrun

This is awesome, Michael! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2022

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Erica Cook-Threat Stockton, CA

Kept their two week appointment but no reminder prior to appointment.

2 years ago

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Reply from Sunrun

Thank you for sharing your story, Erica. Your feedback helps us to keep improving your solar experience. We'll definitely look into this issue for you. If you can send your address and review to onlinereviews@sunrun.com, we'd appreciate it. Thanks for choosing us as your solar provider!

Jun. 30th, 2022

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star star star star star

Don Fisher Beaumont, CA

Eager to answer questions. Very responsive.

2 years ago

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Reply from Sunrun

Your review brightened our day, Don! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2022

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star star star star star

Asghar Rejali Mission Viejo, CA

Every job done with quality and follow up

2 years ago

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Reply from Sunrun

Asghar, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 23rd, 2022

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star star star star star

Dennis C. Terry Surprise, AZ

sharp agent was able to take care of my situation

2 years ago

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Reply from Sunrun

Your review brightened our day, Dennis! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2022

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star star star star star

Palavalli Gupta Folsom, CA

There has been no issues with the kwh promised to generate.

2 years ago

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Reply from Sunrun

Thanks for your review, Palavalli ! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2022

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Brian Ojai, CA

People have been fabulous and services offered are great.

2 years ago

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Reply from Sunrun

Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 16th, 2022

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star star star star star

Maurice Paul Florence, AZ

Great customer service, great tech support

2 years ago

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Reply from Sunrun

Thanks for your review, Maurice! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 16th, 2022

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Philip Carducci Altamont, NY

Easy to deal with, very informative, saving dollars

2 years ago

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Reply from Sunrun

Thanks for your review, Phillip! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thanks for helping us create a planet run by the sun!

Jun. 16th, 2022

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Stephen Malcom Moorpark, CA

Works like it supposed too. No surprises and works great

2 years ago

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Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Jun. 16th, 2022

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ulises laman Huntley, IL

Not problems at all. everything it's good

2 years ago

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Reply from Sunrun

We're thrilled you had a good experience, Ulises! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 16th, 2022