Name: SunPower
Rating: 3.8

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Verified Customer

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Cindy M Spear El Dorado Hills, CA

The phone app and support need improvement. The system and technology are great.

2 years ago

Reply from SunPower

We appreciate you taking the time to share your experience. Your feedback is essential to us in improving our services. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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Verified Customer

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Debbie McLaughlin Bishop, CA

Everyone was easy to work with and help desk was very helpful

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We pride ourselves on our customer service and see your experience was no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

May. 5th, 2022

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Verified Customer

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Belle Walnut, CA

Everything was great! All of the employees was pleasant to work!!

2 years ago

Reply from SunPower

It's a pleasure to know we have met your expectations! Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you for helping us change the way our world is powered.

May. 5th, 2022

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Verified Customer

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Chuck Timm Vallejo, CA

Fast,efficient and clean installation. On time with no issues.

2 years ago

Reply from SunPower

We're thrilled to see your satisfaction with the installation process. We sincerely appreciate you sharing your customer experience. Thank you so much for choosing SunPower and helping us change the way the world is powered.

May. 5th, 2022

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Verified Customer

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Dave Lewisville, TX

Solid installation process and performs exactly as advertised.

2 years ago

Reply from SunPower

Thank you for sharing and helping us change the way our world is powered, Dave!

Apr. 28th, 2022

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Verified Customer

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Robert Greber Greenbrae, CA

The system provides what was promised. So far we've had no problems.

2 years ago

Reply from SunPower

We are so pleased that you are enjoying your system, Robert. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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John Sutton Round Rock, TX

Good communication through all phases of the project. Professional team

2 years ago

Reply from SunPower

Glad to hear, John. Your feedback is always appreciated. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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Carlos Chavez Houston, TX

The solar panels provides the energy that it's promised to give

2 years ago

Reply from SunPower

We appreciate the feedback and glad to see the product has met your expectations, Carlos. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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Michael P. King Woodland Hills, CA

Good service. It appears to me from a layman's point of view that there is product reliability.

2 years ago

Reply from SunPower

Glad to read your expectations with our product have been met, Michael. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Verified Customer

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Emilio League City, TX

They worked directly with us to help with an issue. We had to move some panels.

2 years ago

Reply from SunPower

I'm sorry to hear that you had some issues with panels. It's nice to see that our team was able to assist you properly to get the issue resolved. Please don't hesitate contact us again if something comes up again.

Apr. 25th, 2022

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Verified Customer

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Jennifer Sea Isle City, NJ

It works well and installation was good but the manager is terrible at communication.

2 years ago

Reply from SunPower

We are glad to see that the system is performing as expected and you are happy with it. Thanks for taking the time to leave a review.

Apr. 25th, 2022

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Robert

It was very difficult, I'm still dealing with some issues as far as installation goes so it was not very pleasant.

2 years ago

Reply from SunPower

Hi Robert. thanks for bringing this our attention. We are sorry to hear that you are having a continuous issue for the installation. I'd love to assist you in getting this matter resolved. When you have a moment, please provide us further details regarding the matter and your account information. So, we can further help you.

Apr. 20th, 2022

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Verified Customer

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Steven dechiario

Great service and product. Amazing staff and the follow up was impeccable.

2 years ago

Reply from SunPower

We sincerely appreciate your feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Apr. 7th, 2022

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Verified Customer

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Ronald Krell

They provided a $1,000 discount to retired military veterans.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience! Please reach out to us if there is anything we can assist you with in the future.

Apr. 7th, 2022

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Verified Customer

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Joel Loeb

Service, ease of installation, everything to date delivered as sold.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate you sharing your experience. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Apr. 7th, 2022

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Verified Customer

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john cobb

on time, as promised, very professional, did nice job on install

2 years ago

Reply from SunPower

We are so pleased to have met your expectations! Let us know if there is anything we can assist you with in the future. We appreciate your review, value your feedback, and thank you for helping us change the way our world is powered!

Apr. 7th, 2022

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Verified Customer

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Carlos Rojas

Working as advertised. Panels look very sturdy. Monitoring app is top notch.

2 years ago

Reply from SunPower

Hi, we are so happy to see how satisfied you are with your SunPower system and your MySunPower App. Please reach out in the future with any further questions that may arise or any additional feedback. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Welcome aboard!

Apr. 7th, 2022

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Verified Customer

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DanSue Jackson

Excellent staff, products, installation, operation and reliability.

2 years ago

Reply from SunPower

Your glowing recommendation is invaluable! Thank you for sharing your SunPower experience. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Apr. 7th, 2022

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Verified Customer

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Patrick Merritt Bullhead City, AZ

Knowledge and understanding is key, which is professionally applied.

2 years ago

Reply from SunPower

Glad to read you had an amicable and knowledgeable experience with our teams, Patrick. Thank you for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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Hannes Ruescher Palo Alto, CA

The whole project went very smooth. Staff and service were great.

2 years ago

Reply from SunPower

We appreciate the review and feedback, Hannes. Thank you for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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David Marcelo Oceanside, CA

Service, communication , friendly and clear in expectations.

2 years ago

Reply from SunPower

Hi David, thank you for the very kind words. We are happy to see that you received all around great service from our team. If there is something we help you with in the future, please contact us. Our team is always ready to help.

Mar. 30th, 2022

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Verified Customer

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Jorge Avila Tulare, CA

It was a very quick process they kept me informed during the whole process

2 years ago

Reply from SunPower

Jorge, we appreciate the feedback and are glad to read how quick and informative the experience was. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Vu Tran Elk Grove, CA

Great customer service response time. Their solar panels are top notch.

2 years ago

Reply from SunPower

It's such a delight to see you had a positive experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help.

Mar. 22nd, 2022

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Verified Customer

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Richard Nalbandian Winchester, CA

did a very good job and it function the way it was designed to

2 years ago

Reply from SunPower

We are so excited to see you satisfied with their transition to solar. Don't hesitate to reach out in the future with any questions or concerns. We sincerely appreciate you sharing your experience, and thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Stephanie Huber Palm Desert, CA

Great service - great app for phone to follow history of use

2 years ago

Reply from SunPower

Stephanie, we are delighted to read you are enjoying the app and that your experience with our team has been exceptional. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Ed Porras Cerritos, CA

Answered all our questions. Customer service was quick to respond.

2 years ago

Reply from SunPower

It's such a delight to read that you experienced quick, responsive customer service! We strive to give our customers the best-in-class service and products. Please feel free to contact us if there are needs we can assist with in the future. Our team is always ready to help.

Mar. 22nd, 2022

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Verified Customer

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Joanna Valadez Fremont, CA

great customer service, easy installation process, great system

2 years ago

Reply from SunPower

Glad to hear you had a wonderful experience with your installation and are enjoying the system, Joanna. Thank you for helping us change the way our world is powered!

Mar. 16th, 2022

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Jason Reams San Ramon, CA

It's been good. The solar seems to be producing based on what information we were given initially.

2 years ago

Reply from SunPower

We are happy to read you are satisfied with your system, Jason. If you have any questions or concerns send us a private message with your account and contact details and we will be happy to assign you a representative to reach out. Thank you for helping us change the way our world is powered!

Mar. 16th, 2022

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Verified Customer

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Kenneth Gatke Visalia, CA

Great service and really nice people. They also kept me up on every stage.

2 years ago

Reply from SunPower

Hi, thanks for taking the time to post a stellar review for us! We are delighted to see that you received excellent customer service and are enjoying better, cleaner energy. Don't hesitate to reach out in the future with any questions or concerns. We sincerely appreciate the feedback and thank you for helping us change the way our world is powered!

Mar. 16th, 2022

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Verified Customer

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Daniel Ventarola Cornwall Bridge, CT

Best solar panels on the market. Also, great app to track output

2 years ago

Reply from SunPower

You got that right, Daniel! We want to provide our customers with best-in-class products and services. If there is something you need from us, please contact us. Our team would more than happy to assist.

Mar. 16th, 2022

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Verified Customer

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Scott Moffitt Santa Clara, UT

Very quick and thorough install. Walked us through the whole process

2 years ago

Reply from SunPower

Hi Scott, thanks for the great insight. It's great to see that your installation went smoothly. Please don't hesitate to reach out for any needs that we can help with in the future. Thanks again!

Mar. 16th, 2022

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Verified Customer

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Archer Harmon Desert Hot Springs, CA

Provide detailed information and delivered on their promise.

2 years ago

Reply from SunPower

Hi Archer, it is wonderful to read we have met your expectations. Thank you for helping us change the way our world is powered!

Mar. 3rd, 2022

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Verified Customer

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Leejay North Las Vegas, NV

Great product and support by the installers (The Energy Store in Henderson).

2 years ago

Reply from SunPower

Glad to hear it! Thanks for the feedback, Leejay!

Mar. 3rd, 2022

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Randy Reyes San Marcos, CA

It's save me a lot on my electric bill and helping the environment

2 years ago

Reply from SunPower

Hi Randy, we are happy to hear how much you are enjoying your savings. Congratulations on going solar and helping us change the way our world is powered!

Mar. 3rd, 2022

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Verified Customer

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Sue Muehlenkamp Pahrump, NV

Sunpower personal were great. Just waiting on the benefits of the new Solar unit.

2 years ago

Reply from SunPower

We appreciate the feedback and review, Sue. Congrats on going solar!

Mar. 3rd, 2022

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Verified Customer

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Claude Shaw Burbank, CA

Quality US made product. Environmentally friendly and cost efficient.

2 years ago

Reply from SunPower

We appreciate it. Thanks for leaving a review, and helping us change the way our world is powered, Claude!

Mar. 3rd, 2022

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Donald Vallejo, CA

I had a problem getting reports removed. Installation otherwise was smooth and it is efficient equipment.

2 years ago

Reply from SunPower

Hi Donald, thanks for the feedback. We are sorry to hear about the issue you are having with data from the reporting app. If the issue continues on, please feel free to contact us. Our team would be more than happy to help.

Feb. 21st, 2022

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Carmen Lake Havasu City, AZ

It all went very smoothly, everything was done according to the plans and done professionally.

2 years ago

Reply from SunPower

Hi Carman, thanks for the very kind words. We are thrilled to see that your system is up and running. We at SunPower always aim to provide the best professional service possible. It's a joy to see customers like you are satisfied. If there an inquiry we can address, please do reach out to us if needed.

Feb. 15th, 2022

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William M McLean Sanger, CA

Install was excellent. It looks good and has all the components.

2 years ago

Reply from SunPower

Thank you for the positive feedback and review, William. It was a pleasure to read how happy you are with your installation and system. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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Eric Pueblo, CO

We haven't had any issues within. The work they did was very rapid.

2 years ago

Reply from SunPower

We appreciate the feedback and review, Eric. We are so happy to read how pleased you were with the work. Thank you for helping us change the way our world is powered!

Feb. 15th, 2022

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D M East Meadow, NY

Seamless installation and the app makes it easy to monitor solar production.

2 years ago

Reply from SunPower

D M, glad to see you're loving your app and system. Let us know if you ever have questions in the future, and thank you for helping us change the way our world is powered!

Feb. 9th, 2022

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Gloria Padaong San Jose, CA

Quality installation, parts and service by contracted company.

2 years ago

Reply from SunPower

We appreciate the positive feedback. It's always a goal to provide our customers with the best experience possible. Please reach out to us if we can assist with anything in the future.

Feb. 9th, 2022

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Orlando Castanon San Antonio, TX

This system is top quality and it save me money every month!

2 years ago

Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Feb. 1st, 2022

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Clete Snell Cypress, TX

I am happy with the installation. The overall cost of the panels is why I did not rate them a 5.

2 years ago

Reply from SunPower

It was great to read about your experience with the installation and how pleased you are with it. We appreciate the review and pertinent feedback. Thank you for helping us change the way our world is powered!

Feb. 1st, 2022

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Mike Kohler Coopersburg, PA

Sales, installation and follow-up have been very professional.

2 years ago

Reply from SunPower

Hi Mike, we appreciate the kind words. We are glad to see that the follow-up went excellent and professional service was provided to you by our team. Feel free to contact us if there is something we can assist with in the future.

Feb. 1st, 2022

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Adrian amaya Surprise, AZ

So far the panels are good. Price was fair right from the start.

2 years ago

Reply from SunPower

Thanks for leaving a review for us, Adrian. It's pleasure to serve we hope you enjoy your new system and save money. Feel free to contact us for any needs we can assist with later on. Thanks again!

Jan. 25th, 2022

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John Sun City, CA

Sun Power is good and the product is efficient. I am glad my uncle suggested it.

2 years ago

Reply from SunPower

We are so thrilled to see how satisfied you are with your SunPower experience. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Jan. 20th, 2022

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Vinecia Haugsness Topeka, KS

USA made. Good quality. Great local installer to work with.

2 years ago

Reply from SunPower

We are glad to meet your expectations and appreciate the kind words, Vinecia. Thank you for helping us change the way our world is powered!

Jan. 18th, 2022

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Tom Butts Denver, CO

Installation was very easy. Have not had enough time to validate system performance

2 years ago

Reply from SunPower

We appreciate the review and feedback, Tom. We understand and hope you come back and update your review when we feel more confident with the system's performance. Thank you for helping us change the way our world is powered!

Jan. 12th, 2022

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Kathleen Nuzzolese Fresno, CA

The solar panels are performing better than expected. So far, no true up.

2 years ago

Reply from SunPower

It is wonderful to see that the panels have exceeded your expectations. We hope that you continue to save money on your electric bill. If there are any issues, please feel free to contact us. Thank you for providing us with great feedback.

Jan. 12th, 2022