Name: SunPower
Rating: 3.8

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Verified Customer

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Louis Hall Vallejo, CA

Excellent customer service and the product they installed is first rate.

1 year ago

Reply from SunPower

Louis, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 27th, 2022

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Verified Customer

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David N Hornick Schenectady, NY

In service for over a year with no problems and excellent output.

1 year ago

Reply from SunPower

We are so privileged to be able to read stories like yours. Thank you for the kind review and feedback. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you for helping us change the way our world is powered.

Oct. 27th, 2022

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Verified Customer

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Rodonna Fort Worth, TX

They were more thorough with their explanation on what their company did.

1 year ago

Reply from SunPower

We are delighted to see your satisfaction. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Oct. 21st, 2022

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Verified Customer

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Mary Burns-Kules Surprise, AZ

From beginning to end it was professional, no pressure and easy

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Oct. 20th, 2022

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Verified Customer

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Renato DeLaTorre Valley Stream, NY

System Working well. No hiccups. Also looks like it is built well

1 year ago

Reply from SunPower

We're so glad to hear it! Be sure to visit our blog for up to date info on how to make the most out of your SunPower solar system. https://us.sunpower.com/blog

Oct. 20th, 2022

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Verified Customer

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Korinne Ruskin Morgan Hill, CA

Great experience overall. I have even recommended them to friends.

1 year ago

Reply from SunPower

We are thrilled to have earned your endorsement! Here at SunPower, we stand behind our product and customer service. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Oct. 20th, 2022

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Verified Customer

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Aaron Smith Champaign, IL

Professional, friendly and thorough. Only issue was response from emails

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Oct. 20th, 2022

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Verified Customer

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Christine Vickers Poway, CA

Everything went relatively smooth. Hook up took a little longer.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Verified Customer

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David Sherwood San Diego, CA

Everything during the installation and set up went very good. Had no problems.

1 year ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. Thank you for choosing SunPower and helping us change the way the world is powered.

Oct. 20th, 2022

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Verified Customer

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Jagdish Khatwani Skokie, IL

So far every things going good and I am saving on electric bills

1 year ago

Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Oct. 20th, 2022

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Verified Customer

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Sv Albany, NY

Because of the Installer took there time came out several times and explain

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience!

Oct. 20th, 2022

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Verified Customer

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Patrick Luther Wilton, CT

The monitoring app does not work a high percentage of the time. Also, long wait times for customer service via phone

1 year ago

Reply from SunPower

Hi, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at [email protected] with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Oct. 20th, 2022

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Verified Customer

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Paul Tinley Park, IL

I just wanted quality. I didn't do the installation, SunPower did it.

1 year ago

Reply from SunPower

Paul, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Verified Customer

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Neil Madison, NJ

Everything's been good, I haven't had any problems in over a year.

1 year ago

Reply from SunPower

What a wonderful review! We are so happy to hear of your savings and satisfaction with our products. Thank you for helping us change how our world is powered!

Oct. 19th, 2022

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Verified Customer

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Harry Feeding Hills, MA

It was very quick, very neat, very tidy, and very professional.

1 year ago

Reply from SunPower

We are thrilled to hear you had an exceptionally tidy, professional experience! Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Verified Customer

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Melissa Oliv Sanger, CA

Everything was done as explained & job completed sooner than anticipated

1 year ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Oct. 13th, 2022

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Verified Customer

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James Barta Pebble Beach, CA

Great product and service. Very responsive to calls and for updates.

1 year ago

Reply from SunPower

It's such a joy to see your satisfaction with your SunPower experience. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Oct. 13th, 2022

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Verified Customer

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Kathleen Guinane Oakland, CA

The most organized company I spoke with, and SunPower made the process easy.

1 year ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the process was made easy. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Oct. 13th, 2022

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Verified Customer

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Deanna Grote Reedley, CA

everything went smoothly and the responded quickly when we had issues.

1 year ago

Reply from SunPower

We sincerely appreciate the feedback and couldn't be happier with this glowing review! We pride ourselves on our customer service and see your experience has been no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Oct. 13th, 2022

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Verified Customer

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Amy Michelle Hansen Vacaville, CA

They have been easy to work with and I have had no problems with the system.

1 year ago

Reply from SunPower

We are delighted to hear your SunPower system met your expectations! If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Oct. 6th, 2022

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Verified Customer

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Steve Roe Napa, CA

Great product and great install staff they were very professional

1 year ago

Reply from SunPower

We are delighted to see your satisfaction with the installation team and sincerely appreciate your feedback. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Oct. 6th, 2022

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Verified Customer

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Eric Zolov Forest Hills, NY

Great customer service; solid hardware; easy to manipulate app

1 year ago

Reply from SunPower

We are thrilled that you experienced great customer service. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Oct. 6th, 2022

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Verified Customer

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Lori Stevenson Ranch, CA

The company is easy to deal with and solar is the best thing I ever did

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Oct. 6th, 2022

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Verified Customer

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Jon Tarzana, CA

The output of my system has declined significantly and my attempts to contact Sunpower about this have been ignored.

1 year ago

Reply from SunPower

We sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at [email protected] with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Oct. 6th, 2022

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Verified Customer

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Trevin J Phillips Ashland, OR

Great product, clean looking and producing great solar for us!

1 year ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Trevin. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Verified Customer

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Debbie Nyvall Easley, SC

I like that they send a monthly report and detailed usage comparison

1 year ago

Reply from SunPower

We appreciate your review and are happy to know our product is continuing to meet your expectations, Debbie. Thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Verified Customer

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Glenn Connan Oxford, CT

My black panels cosmetically look good and have exceeded output projections.

1 year ago

Reply from SunPower

We are delighted to read about your exceptional experiences, Glenn. Thank you for the feedback it is truly appreciated.

Sep. 30th, 2022

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Verified Customer

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Victor Levin Greenbrae, CA

Great products and service but the installation less then smooth and transparent

1 year ago

Reply from SunPower

Thank you for the feedback Victor and we apologize for any inconveniences that may have occurred. Please e-mail us at [email protected] or send us a private message with your account details if you would like to discuss this further, we would be happy to help make any processes in the future run as smooth as possible. Thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Verified Customer

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Jim Clarklake, MI

I was very happy with system all right. They fixed every little problem.

1 year ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Jim. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Verified Customer

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Sennen Brooklyn, NY

The workers were very professional, very courteous, and very neat work.

1 year ago

Reply from SunPower

It's terrific to hear that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

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Verified Customer

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Albert Escondido, CA

They were very attentive and the installation process went smooth.

1 year ago

Reply from SunPower

We are thrilled to see your satisfaction with the installation process and that the team provided an outstanding, experience. Please get in touch with us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

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Verified Customer

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Lawrence Sherry San Diego, CA

Good service and a very good App for tracking panel performance.

1 year ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Lawrence. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 22nd, 2022

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Verified Customer

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Luz Yolanda Johnson Friday Harbor, WA

Excellent communication. Excellent service. Informative staff.

1 year ago

Reply from SunPower

We are thrilled to that the team provided an outstanding, informative experience. Please get in touch with us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Sep. 22nd, 2022

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Verified Customer

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Glenn Corser Georgetown, TX

The panels are generating power at or greater than the amount we expected.

1 year ago

Reply from SunPower

Hi Glenn Corser, we're ecstatic that your SunPower panels have exceeded your expectations. Thank you for sharing your experience.

Sep. 22nd, 2022

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Verified Customer

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Janel Hagar Elgin, SC

Great solar, since it has been up and running I have not had any problems.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Sep. 22nd, 2022

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Verified Customer

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Robert Edward Burch Huntington Beach, CA

Professional before, during & after sale, installation service

1 year ago

Reply from SunPower

Robert, we appreciate you taking the time to share your feedback with us. We're glad to read that you received great service.

Sep. 9th, 2022

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Verified Customer

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Brends Joshua Tree, CA

Working as it should be, when we had questions they were very helpful

1 year ago

Reply from SunPower

Thanks for the review, Brends! We love hearing feedback like this. It's always nice to hear how our team is doing.

Sep. 9th, 2022

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Verified Customer

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Arthur Ramirez Santa Rosa, CA

I have had good sevice. They have been quick to check my system when needed.

1 year ago

Reply from SunPower

Arthur, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 9th, 2022

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Verified Customer

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Erik Asplund

Technical difficulties and installation issues and customer service

1 year ago Edited January 10, 2024

Reply from SunPower

Erik, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Sep. 1st, 2022

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Verified Customer

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Michael Tedford Athens, NY

Great product, fast and efficient. Getting solar panels was a great decision.

1 year ago

Reply from SunPower

Michael, we appreciate your review and happy to read you're enjoying the product. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 1st, 2022

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Verified Customer

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Adam Mileikowsky Barrington, RI

My electric bill is less after the installation of solar system.

1 year ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Adam. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 1st, 2022

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Gail Cirata Lincoln, CA

Their product has been flawless so far and works exactly as advertised.

1 year ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Gail. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 1st, 2022

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Verified Customer

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mike bullock San Diego, CA

Have old system and add a new system , new system is reporting sometimes, old system shows connected but no reporting

1 year ago

Reply from SunPower

Thank you for providing feedback Mike and we apologize for any inconveniences that may have occurred. Please send us a private message with your account details if you would like to discuss this further, we would be happy to help make any processes in the future run as smooth as possible. Thank you for helping us change the way our world is powered!

Sep. 1st, 2022

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Franklin Fernandez Vacaville, CA

I haven't had any issues with the solar panels and the installation went off without a hitch.

1 year ago

Reply from SunPower

Thanks for the review, Franklin! We love hearing feedback like this. It's always nice to hear how our team is doing.

Sep. 1st, 2022

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Gene Sun City, AZ

Great product a efficient install team, roof work not impressive and follow up not done yet

1 year ago

Reply from SunPower

Thank you for the feedback Gene and we apologize for any inconveniences that may have occurred. Please send us a private message here with your account details if you would like to discuss this further, we would be happy to help make any processes in the future run as smooth as possible. Thank you for helping us change the way our world is powered!

Sep. 1st, 2022

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Dick Bert Camp Verde, AZ

Solar One workered as a team, both for the install and the electrical

1 year ago

Reply from SunPower

We appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 25th, 2022

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Peter Waterford, CT

The panels blend in with the roof and provide all of my electric needs

1 year ago

Reply from SunPower

Thanks for the review, Peter! We love hearing feedback like this. It's always nice to hear from another satisfied solar client.

Aug. 25th, 2022

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Verified Customer

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Mary A Bisogno Palm Desert, CA

Product quality, knowledge all associates are well trained and professional.

1 year ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Aug. 18th, 2022

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SL Northridge, CA

SunPower Panels have been efficient, powerful, and reliable.

1 year ago

Reply from SunPower

We are delight to hear that your SunPower system has been efficient, powerful, and reliable. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower.

Aug. 18th, 2022

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Verified Customer

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Joon Lee Culver City, CA

Install and panel performance went/continues to be superlative.

1 year ago

Reply from SunPower

Hi Joon Lee, we're elated that you love your panels so far. Thank you for sharing your experience.

Aug. 18th, 2022