Name: SunPower
Rating: 3.9

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Verified Customer

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Luis Martinez

Quality of panels, panel efficiency and system performance, speed of service, and good customer service

2 years ago Edited January 10, 2024

Reply from SunPower

Thanks for the great review, Luis. We have the best-looking and performing solar panels in the industry. It is wonderful to see that the system is living up to your expectations. Feel free to reach out if there are any questions or concerns we can help you with. Thanks again!

Nov. 22nd, 2021

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Jun Mount Laurel, NJ

It looks great. They are the best solar panels. They are up to date on the code. It is great.

2 years ago

Reply from SunPower

Hi Jun, thanks for taking the time out to post a review for us! We are so happy to hear of your satisfaction with our products. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Nov. 16th, 2021

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calvin ford Redding, CA

Great company and the people involved are just fantastic had fun with the installer's

2 years ago

Reply from SunPower

Thanks for the kind words, Calvin. We are happy to see that you had a joyful experience with the installers. We hope you enjoy your system if there are any issues feel free to contact us. Thanks again!

Nov. 8th, 2021

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Anna Barajas Santa Clarita, CA

The whole team was wonderful to work with very knowledgeable and always answered all my questions

2 years ago

Reply from SunPower

Thanks for taking the time out to post a review, Anna. It's a joy to hear that all your questions were answered in a professional manner. Feel free to reach out to us for any needs you may have in the future.

Nov. 8th, 2021

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Joe Ballard Bakersfield, CA

initial start up issues, but installation was pleasurable and once started all is well.

2 years ago

Reply from SunPower

Thanks for the feedback, Joe. We are glad to see that the installation went great and the system is performing well. Please contact us if have any inquires we can help with it. Thank you for choosing SunPower!

Nov. 8th, 2021

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Jeffery Scott Veach Port Angeles, WA

great crew. knowledgeable, friendly, very, very neat on the job site. excellent work habits.

2 years ago

Reply from SunPower

Hi Jeffery, thanks for the wonderful review. We happy are happy to hear that the overall service went amazing. Please don't hesitate to contact us for any needs in the future you may have. Thanks again!

Nov. 8th, 2021

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MAYANK Gupta Naperville, IL

Great product and great warranty.. Would like to have per panel generation metrics available to the customer

2 years ago

Reply from SunPower

Hi Mayank, we appreciate the feedback. Our team of engineers is planning on implementing this feature in mySunPower app keep a lookout for it. Also, thanks for taking the time out to post a review for us.

Nov. 1st, 2021

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Jack Edwards Napa, CA

Very efficient and reliable. I've had it for one year and have saved a lot of money.

2 years ago

Reply from SunPower

What a wonderful review, Jack! We are so happy to hear of your savings with our products. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Steve Sartirana Colebrook, CT

The company that we dealt was professional, informative, and there whenever we had a question.

2 years ago

Reply from SunPower

Steve, we are pleased that we were able to answer your questions in a professional and informative manner. It is our goal to see clients happy and confident with their results in choosing SunPower. If you have any questions in the future please reach out to us.

Oct. 25th, 2021

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Roland Alfelor Escondido, CA

Outstanding Customer Service from initial consultation, installation and starting the system.

2 years ago

Reply from SunPower

We were delighted to hear about your outstanding experience with SunPower. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Oct. 25th, 2021

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SERENA CAIOLA Port Angeles, WA

I've been making power since hook up. I've only had to pay the basic electric bill of $43.00 month.

2 years ago

Reply from SunPower

We are delighted to hear of your savings, Serena. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Oct. 25th, 2021

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Melinda Santee, CA

Everything seems to be working as expected. Their service has also met my expectations.

2 years ago

Reply from SunPower

Thank you for taking the time out and leaving us a review, Melinda. We are glad that the service went great along with the system meeting your expectations. If you have ever any trouble with the system please don't hesitate to contact us.

Oct. 20th, 2021

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Stoner Mahomet, IL

SunPower had some of the best panels. Everything seems to work well. It has been smooth.

2 years ago

Reply from SunPower

Thank you for the kind review, Stoner. We are so glad to see everything working well, and the installation was smooth. Let us know if we can help you out with anything else, or answer any questions you may have in the future. Thank you for choosing SunPower!

Oct. 20th, 2021

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David B Cagle Los Angeles, CA

The process was easy. Sanjay Israni was great. The installers were great. I love it.

2 years ago

Reply from SunPower

That is wonderful to hear, David. There is nothing better than seeing you satisfied with the whole process from beginning to end. We love that you love your system and that your installation went easily. Thank you for choosing SunPower and helping change the way our world is powered.

Oct. 20th, 2021

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Jason Medwid Vallejo, CA

Trouble turning on equipment. Took 4 visits and over a month just to troubleshoot and trun on system

2 years ago

Reply from SunPower

Jason, thank you for your feedback. We sincerely apologize for the troubleshooting process involved in getting your system up and running. We value your time, so please let us know if there are any further questions or issues. Thank you for helping us change the way our world is powered.

Oct. 20th, 2021

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Mitchell Clay Fresno, CA

The time it took to put the panels up was about four month every thing was done right.

2 years ago

Reply from SunPower

Hi Mitchell, we are glad to have you part of the SunPower family. Thank you for the kind words and enjoy your new panels. If you have any questions or needs in the future please contact us we'd love to help.

Oct. 12th, 2021

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Keith Arrol Fairfield, CA

Equipment works well; generates abundant electricity; brought our utility bills down.

2 years ago

Reply from SunPower

Hello Keith, we appreciate the positive feedback. We are glad to see that you're enjoying the system and is saving you money. Feel free to reach out to us for any needs in the future. Thanks again!

Oct. 11th, 2021

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Dano Bagnell Palm Desert, CA

Very friendly and courteous. The end product was everything they said it would be.

2 years ago

Reply from SunPower

We appreciate your review Dano and are so happy to see you are satisfied with the results! We are always here to help. Please reach out in the future with any questions or concerns that may pop up.

Oct. 12th, 2021

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Steven Orinda, CA

My roof is thoroughly damaged and sometimes customer service is nonresponsive but the equipment seems to be performing well. I just wish they were more personal with their support for their customers.

2 years ago

Reply from SunPower

Hi Steven, I'm sorry to hear about your roof damage. I would like to have an executive support specialist contact you to address this right away. Can you please send a private message with your contact details? Thank you for bringing this to our attention.

Sep. 22nd, 2021

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Anonymous New Lenox, IL

Installation was smooth. There were no problems. It is doing everything it is meant to.

2 years ago

Reply from SunPower

So happy to see your system is running smoothly and keeping up to expectations. Let us know if we can help with anything else, and thank you for choosing SunPower!

Oct. 16th, 2021

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Wayne Peoria, IL

Their support team answered the questions I had. So far everything is working fine.

2 years ago

Reply from SunPower

We are thankful to hear everything is working well and all your questions were answered, Wayne. Thank you for helping us change how our world is powered!

Oct. 16th, 2021

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James Griffin Houston, TX

I had a really good experience with the company and the company who installed my panels

2 years ago

Reply from SunPower

We are so happy to hear you had a good experience, James! If you have any questions about your panels, feel free to reach out. Thanks for helping us change how our world is powered!

Oct. 25th, 2021

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Destiny Bronx, NY

Everything is working good so far. There is constant communication. We didn’t have to wait.

2 years ago

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Paul Glassboro, NJ

Everything is working well. If you have a questions, they answer it right away. It is very good.

2 years ago

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Christopher Vacaville, CA

I like the construction of the panel. Installation was seamless. I haven’t had any problems.

2 years ago

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Charles Satellite Beach, FL

The best price for the equipment. Customer service always has the right answer to every question.

2 years ago

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Clifton Cuban Kapolei, HI

Good people, and good quality work.. I love my solar panels.. saving us so much money.

2 years ago

Reply from SunPower

We are thrilled to see you so pleased with your system and panels, Clifton! Thank you for the wonderful review, and for supporting green energy.

Oct. 14th, 2021

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Craig Buxton Auburn, CA

Best technology combined with an awesome distributor and installation experience

2 years ago

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Diane Flyr Napa, CA

Very prompt and courteous people and it was pretty seamless dealing with Ambrose and Sunpower

2 years ago

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Tessa Saint George, UT

Experience was smooth and on schedule. Easy to get ahold of someone to help. Great experience.

2 years ago

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Brian Gunn Pasadena, CA

The installation was very easy, the company is super nice, but frankly I thought my electric bills would be lower.

2 years ago

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Matt Bakersfield, CA

Ny experience with SunPower has been good - I like the value for the cost. Theydid the installation in a day.

2 years ago

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John Lake Havasu City, AZ

Friends recommended them and I found the process to be installed to be fast and easy.

2 years ago

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Jim San Marcos, CA

All the installers were great. It was smooth. The company seems to have the best people and the best attitude.

2 years ago

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Anonymous Old Lyme, CT

Very satisfied; from my research, they have the best panels. Customer service is excellent.

2 years ago

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Vincent Hudson, IL

My bill is a lot lower. Considering it was raining when it happened, installation was really good.

2 years ago

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Dan J Zadorozny Joliet, IL

Other than the install, all I've done is made my monthly payment. I cannot speak to customer service.

2 years ago

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Richard Farley Valley Springs, CA

Everything was explained very clearly. They followed up and was responsive to my needs.

2 years ago

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michael saylor Coarsegold, CA

installtion was quick and it works great. I have reccomended them to several people

2 years ago

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Kelvin Cary, IL

It was relatively easy to setup. The installers were very friendly and respectful of my property.

2 years ago

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Chris Lancaster, CA

Solid warranty, manufacture their own panels, top-notch installation and great customer service

2 years ago

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Cheri Brummel Los Banos, CA

The system works so well! My electric bill is so much lower than it was before! Awesome!

2 years ago

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Jason Bouwman Pflugerville, TX

Great product, great experience. I'd recommend SunPower to my closest friends and family.

2 years ago

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Nhan Do Saratoga, CA

Very responding and great service. The quality of the product is exceeding my expectations.

2 years ago

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Patrick Chesley Springfield, IL

The solar panels have produced the amount of energy promised without any problems.

2 years ago

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Robert M Stambaugh Fairfield, CA

System fully meets myneeds and install/approval/turn-on process was faster than I expected.

2 years ago

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Suwat Ithipathachai Princeton, TX

Easy system, helpful people, easy to understand terms. Great review from others.

2 years ago

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Celeste Temecula, CA

I'm not impressed with this company. The panels they installed never work because of a malfunction and on top of that there is a warranty issue that I can't seem to get resolved. They need to replace it, but haven't yet.

2 years ago

Reply from SunPower

Hi Celeste, thank you for bringing this situation to our attention. I am discouraged to hear of your negative experience. When you have a moment, please send us your contact information and we will have an Executive Support Specialist contact you.

Jun. 17th, 2021

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Anonymous Corona, CA

My power bill doesn't seem to be higher and everything seems to be working great for us.

2 years ago

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James Englewood, CO

Every time I've had any problems with the system they actually fixed it very quickly.

2 years ago