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Sun-Tec

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8 User Reviews
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LAST UPDATED: July 20th, 2022

Founded in 1982 under a different name, this solar installer changed its DBA to Sun-Tec Solar & Roofing in 2009 and now primarily works in the solar-oriented space, including solar photovoltaics, solar thermal, and solar attic fans. As the company name suggests, it also provides roofing maintenance and replacement services. 

Based in Seminole, FL, the company has multiple offices throughout Florida. 

Sun-Tec's solar installation process includes the following steps: consultation, design, permitting, installation, and connection. 

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The Good

  • Financing Options
  • Warranties
  • In-House Installations

Financing Options

Sun-Tec supports a number of financing options for the homeowner, including outright purchase, loan, and PACE financing. On the loan front, the company offers no money down options with terms ranging from 7 to 20 years. Sun-Tec maintains at least three financiers for its loan products and two for its PACE products.

Warranties

Sun-Tec claims to have the longest workmanship warranty in the industry and at 25 years, that is the longest workmanship warranty we see. 

Sun-Tec's solar equipment can last up to 25 years with minimal maintenance, but warranties are included with your solar purchase in case it fails before that point. 

The company website has detailed warranty details by brand: Q CELLS, SolarEdge, and Enphase. In summary, Q CELLS solar modules are covered for 12 years, SolarEdge inverters are covered for 12 years, and Enphase microinverters are covered for 25 years. 

Sun-Tec's roofing warranty includes everything from repairs to a complete roof replacement if needed.  

In-House Installations

Sun-Tec does not outsource its installations. Instead, the company performs all installations using well-trained in-house employees, which keeps the level of quality high and leaves less room for miscommunication or error. 

Additionally, Sun-Tec operates with a home liability insurance of up to $2 million for each property to give you peace of mind in the installation process. This means that the company would be liable for any damages that happen while the installation team is working on your roof. 

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The Bad

  • Customer Service
  • Vague Warranty Promise

Customer Service

The company claims that its top priority is to keep clients happy, and that may be true. However, based on the reviews on our site, it’s unclear if Sun-Tec has responded to and resolved customer complaints. 

Vague Warranty Promise

Sun-Tec’s website says products will always be covered by the manufacturers that create them. However, in the warranty details page, there is a year maximum attached to each product warranty. Clarity from the solar company would be helpful on this subject. 

Additionally, as far as we are aware, Sun-Tec does not offer a performance guarantee with installation. 

 

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The Bottom Line

Consumers looking to save money on their utilities and have a solar power system installed may benefit from the services available from Sun-Tec. The company provides high quality equipment and great warranties in Florida.

Consumers with a need for both solar panel and roofing services may benefit the most from using Sun-Tec Solar & Roofing. 

However, more customer reviews and company engagement with reviewers are needed to provide a thorough analysis of Sun-Tec's online reputation and how it compares to other Florida companies in the solar industry. 

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Star Rating

1.9

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8 Reviews

Review Breakdown

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13%

4 grade

13%

3 grade

0%

2 grade

0%

1 grade

75%

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David Lanning Lehigh Acres, FL

SunTec is not "OUT OF BUSINESS". I just purchased a system last month and immediately was thrilled with the non-moving wheel and the backwards spinning meter wheel as it was feeding the LCEC system. Super sales and installation teams were very professional and everything was completed in a timely manner. Communications between the company and my family was almost constant as the process was being completed. Very, very satisfied and happy.

3 years ago

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Kenneth Barbano North Port, FL

After checking out several solar companies, Suntec had the best quality and by far the best warranty. I paid about 10% more in price, but that's to be expected if you want the best. My installation was very professional and cleanly done. I am more than satisfied with my choice.

5 years ago

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The Doctor Brooksville, FL

Poor equipment that breaks within 5 - 6 months. There were many lies made by the sellers which were door-to-door sales people. My water solar panels basically blew up and were leaking extremely bad. I called all evening Friday and all day Saturday for this emergency. They didn't respond until Monday which was too late because I called someone on Saturday and he was there within 2 hours. They refused to honor the warranty because some else worked on the system. Totally poor management and poor products.

1 year ago

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Ellen Port Saint Lucie, FL

The absolute worst! Bought solar attic fans..stopped working replaced. The solar hot water..also in ‘16 blew out in my garage and they have left us without water for a week and won’t call back to my many messages! They hooked it up so we have no water when this tank blew. No shower..no clean clothes no dishes washed. Worthless company! All they do is charge money for every little thing they do! Total rip off! Stay away! A whole week now water and none in sight!

1 year ago

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Stella775 Port Charlotte, FL

They do not respond. They told us our "rates" would go down and just cover administrative costs. Our electrical bills have been 60 - 80 less Without the CREDIT they told us would happen. Word to the wise...have a recording of the conversation when the sales comes over...they just spew BS...Stay away! No it is NOT AMAZING. Pure FRAUD...

1 year ago

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ERNESTO GONZALEZ Cape Coral, FL

I wish to read the reviews before signed a contract with them. Sales person lied to got you , and after you never heard from them. They did not delivered what they promised. Not worth it. Do your research before you take a decision.

2 years ago

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VC Lake Worth, FL

WORTHLESS COMPANY!!!!...OUT OF BUSINESS!!!!!! LIFETIME WARRANTY WORTH NOTHING NOW!!! SHAME ON THEM!!!!!

3 years ago

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KELLY HOWARD Port Saint Lucie, FL

OUT OF BUSINESS WE HAVE A LIFETIME WARRANTY, WHAT NOW!

3 years ago