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Stellar Solar

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13 User Reviews

5.6

Overall Score

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LAST UPDATED: July 28th, 2020

Stellar Solar is one of the top rooftop-solar companies in Southern California. With almost two decades of installing residential and commercial solar panels, Stellar Solar is also one of the most experienced. The solar company has a 25-year limited warranty on its panels.

Stellar Solar has online monitoring options once you install your panels and the company gives you several financing options. Even if you live in the state of California, you do have to be in the southern part to take advantage of its services.

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The Good

  • Warranty
  • Contracts

Warranty

It's no secret that Stellar Solar has one of the best warranties in the industry. Its 25-year warranty covers both power and product. This warranty is 15 to 20 years longer than the conventional industry warranty. Its panels are highly efficient and built on a copper foundation. It's resistant to weather and other pressure put on it, but if something does go wrong, the panels are simply replaced or refunded.

Breaking down the warranty, this means that the panels have a 95% power guarantee for the first five years. Panels should only see a rate of .4 percent decrease of power each year afterward. Doing the math, the panels have a chance to still have 87% power output at the end of the 25-year warranty. It's outstanding.

Contracts

The loaning option has almost no cost up front, allows you to take advantage of a federal tax credit, and gives you the chance to own the panels in as little as 12 years rather than leasing them for the 20-year contract. Contracts range anywhere from 5 to 20 years, depending on your financing options.

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The Bad

  • Availability
  • Website

Availability

When initially looking at Stellar Solar, the biggest drawback for the company is its small service radius. If you are outside of San Diego County, Riverside County, or Orange County, then you are plain out of luck. This small service area also lends to a lower number of total installs, given how long the company has been in business.

Website

One unfortunate omission for the company has to do with its website. Many of the sites that we have visited have the option for live chats with customer service representatives to answer any questions that potential buyers may have. While it may be a symptom of a smaller operation, it is a shame that option is not available with Stellar Solar. Shopping for solar energy can be a very complex process for the uninitiated, and not having someone just a click away to help you try to understand policies and tax credits can make the task seem daunting.

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The Bottom Line

Numerous recognitions from both customers and industry experts alike speak volumes for this Southern California solar company. With a well-above-average warranty on both power and product, Stellar Solar stands behind its panels more than just about any of the competition. It's unfortunate that you need to be within a small Southern California area to take advantage of what Stellar Solar has to offer, but if you are fortunate enough, this company is ready to bring an energy alternative to a roof near you.

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Message from
Stellar Solar

SunPower by Stellar Solar is San Diego's oldest solar contractor, installing residential and commercial solar in Southern California since 1998. Since then, we've installed over 10,000 solar panel systems on homes, businesses, non-profits, and faith-based organizations across the region, including high profile customers like The Salk Institute and US Foods. Our reputation as the best solar company in San Diego has been validated by our winning of "Best Solar Company" in a Union Tribune Reader's Poll seven times in the last nine years, including in 2019. We also recently became an official SunPower Master Dealer, one of two in San Diego.

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Star Rating

4.6

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13 Reviews

Review Breakdown

5 grade

77%

4 grade

15%

3 grade

0%

2 grade

8%

1 grade

0%

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Featured Review

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H Hamilton Bonsall, CA

Our system was installed in 2014. We're now into our 5th year of operating a 23.6Kw (91 panel ground mount) and we couldn't be happier. We were able to work with the Stellar staff to size the system the way we wanted and their installation was superb. We are now looking to upgrade our system to include battery backup and standby generators and went directly to Stellar without reservations to pursue this avenue. They may have limited coverage area, but their service is personal - something not often found in California. We would recommend (and have) Stellar without reservations.

2 years ago

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Reply from Stellar Solar

Thank you Hamilton! We are glad you had a great experience!

Jul. 22nd, 2020

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Featured Review

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Shelley Krusic Jamul, CA

Stellar Solar was recommended to us by some friends only after my husband and I had interviewed several different solar companies and were always disappointed by their "used car salesman" like attitudes and their insistence that we lease (we wanted to buy). After interviewing Dave G. from Stellar Solar, we were extremely impressed by him and Stellar. Dave is extremely knowledgeable about the CA solar industry and lobbies for the benefit of the solar customer. He helped us get the monthly payments that we could afford, which was extremely helpful. Stellar's employees are all very polite and helpful. About a month after our ground mount was installed and running, Stellar sent an employee to check out why our sprinkler system near the ground mount was leaking...even though it may not have been their fault, the employee fixed it and all was well. Our system is a large one and it did take a couple months before they could start work on it, due to the fact that I think they are a very busy company...but they are well worth the wait! We also got $500 for referring a friend to Stellar! I would definitely recommend Stellar Solar above and beyond all those other companies that my husband and I talked to before we found Stellar Solar.

4 years ago

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Reply from Stellar Solar

Thank you Shelley!

Jul. 22nd, 2020

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Michael Ralph Woodworth PE El Cajon, CA

I have had my 30 panel, 9.8 kw, ground mounted array for 1 year. OUTSTANDING!!!!! I read these reviews and saw where one customer was upset with Stellar's Customer Service. I was VERY PLEASED with their customer service. The process stared in April 2017 and the panels were operational in June 2017. Stellar always kept me up to date on the status of my project. I researched ground mounted panel array's because there was no way, the size I needed, was going to fit on my roof. Plus the only codes to comply with are the Electrical Code and keep brush away from it for 10 feet. I received quotes from the only three companies I could find that installed ground mounted arrays. I am an Engineer and after reviewing the three systems it was very easy to select Stellar's custom structure and the panels they use. I am currently observing the installation of very large ground array being installed on a hill side directly west of my residence. I AM HORRIFIED AT THE FLIMSY STRUCTURE THAT IS BEING INSTALLED. I do hope that it is not Stellar that is installing the system. I would very sad if it was. Mike Woodworth PE El Cajon CA

4 years ago

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Reply from Stellar Solar

Thank you Michael!

Jul. 22nd, 2020

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Tom Mudd San Diego, CA

I bought SunPower panels from Stellar Solar about a year ago, and have been happy with what they delivered. I put in a large system that puts out more than 100% of my use, and output has been about 10% more than expected. There were actually some issues that came up during installation, a couple cosmetic mistakes that were made, and without hesitation they came out and did a re-installation that took them at least as long as the first installation. Problems sometimes occur when you're in this type of business, and I was impressed that they quickly responded and made everything right, with zero pushback.

4 years ago

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Reply from Stellar Solar

Thank you Tom!

Jul. 22nd, 2020

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Andrew San Diego, CA

I must say after working first hand with these guys from sales to final installation. These folks blow away anyone else I talked to on this list for my home in San Diego. Can't speak highly enough of the professionals who were on my roof they were very knowledgeable guys who had many years of experience putting the best products to work on many southern Californian homes. Even Tony G!!! Choosing Stellar Solar is a wise choice. If you are looking for a great company to address any solar needs I can't point enough fingers to these guys!

5 years ago

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Reply from Stellar Solar

Thank you Andrew!

Jul. 22nd, 2020

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Martin Encinitas, CA

When I decided on going solar I decided to put the minimum number of panels on my roof, but optimize their placement. Stellar gave me a design where with just 8, LG 310 watt panels, I have been producing about 4 times the power my home uses. I haven't paid an electric bill since.

3 years ago

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Reply from Stellar Solar

Thank you Martin! Glad to hear you liked your experience!

Jul. 22nd, 2020

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Joanne & Tom Heaviland Carlsbad, CA

They were awesome starting with our sales rep Marc C sp? all the way through our installers and customer service. I highly recommend them! We are making money now too! and I love that I don't have to worry about running our appliances and jacuzzi! Thank you Stellar/Sunpower

3 years ago

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Reply from Stellar Solar

Thank you Joanne and Tom!

Jul. 22nd, 2020

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Steven Ornish El Cajon, CA

Stellar Solar installed 60 Sunpower panels on my roof 7 years ago and did a superb job. The panels paid for themselves in 7 years. I also referred two neighbors to them, who are highly satisfied with their work. I give them my highest rating!

4 years ago

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Reply from Stellar Solar

Thank you Steven!

Jul. 22nd, 2020

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Eric San Diego, CA

Took then almost 4 months to do the install. Why you may ask ? Simple, because they forgot about our project. They tried to put the blame on SDG&E. An investigation, by me, revealed that they (Stellar Solar) had not filed the proper paperwork. Was anything done by Stellar to compensate us for the lost time ? No. Just got the run around. Their materials may be top notch but their customer service with us was terrible. Would definitely NOT recommend this company to anyone else. Ever.

4 years ago

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L Macaluso Lemon Grove, CA

We have had Stellar do two separate systems for us and I can't say enough about the quality of there staff and the finished product.

5 years ago

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Reply from Stellar Solar

Thank you Leo!

Jul. 22nd, 2020

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Jeremiah and Loretta Lynch San Marcos, CA

Sales, office staff, work crews, financing outfit all top notch. We are into our second month of utility billing and love to see our panels working for us.

6 years ago

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John Lane Encinitas, CA

All good. Smooth and responsive process. AND, they sent me a $500 referral check.. GOOD TO GO.

4 years ago

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Reply from Stellar Solar

Thank you John!

Jul. 22nd, 2020

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Paul R. Marsh San Diego, CA

There has been no problems with their installation and we have been making money each year since then.

6 years ago