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SourceNRG

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LAST UPDATED: February 20th, 2024

SourceNRG started in 2018 in Colorado and sells energy solutions to homeowners. The company's stated mission is to make customers lives better by switching from traditional power sources to clean energy to save money and help the environment.

SourceNRG is a door-to-door solar sales company and partners with third-party installers. 

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The Good

  • Virtual Solar Savings Report
  • Give Power Donation

Virtual Solar Savings Report

Using a satellite-generated report, SourceNRG offers customers an estimate of their savings. This efficient approach means customers do not need to have an in-person meeting to know how much solar could save them per month. 

Give Power Donation

SourceNRG partners with the nonprofit GivePower by donating proceeds from every solar solution it sells to this charitable effort. GivePower provides energy and clean water to underdeveloped areas of the world.  

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The Bad

  • Undisclosed Details
  • Young Company
  • Uses Third-Party Installers

Undisclosed Details

The company's website offers very little beyond a general company message and a solicitation for your name and phone number. Customers who are interested in investing in solar power are willing to do their research. Many solar companies understand this and provide pertinent information on their websites, including product specifications, warranty coverage, and payment options. SourceNRG has opted to not disclose this information to the public which could turn away potential customers.

Young Company

SourceNRG is a new company. As a rule of thumb, we recommend using solar providers that have five years of experience. 
Experience and time in the industry are crucial considerations when sorting through solar contractors. Established, well-trained companies are less likely to cut corners and will provide an all-around better experience for clients. SourceNRG is too young to meet our standards for a recommendation.

Potential solar customers want to look for a company that has a solid reputation and at least five years in business to instill confidence in its warranties and that it will be around if something were to go wrong and need repair. 

Uses Third-Party Installers

It appears that SourceNRG only sells solar contracts; it does not do any labor and is not experienced in solar installation. While there technically is nothing wrong with using third-party installers, some customers have expressed that involving multiple parties creates more opportunites for miscommunications and delays. 

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The Bottom Line

SourceNRG is a young company that sales solar contracts door to door. It used third parties to complete the install. If you prefer to work with one company from purchase through install, SourceNRG is not for you. 

Additionally, the company's website does not disclose the vital information consumers want to know, including product specifications, warranty coverage, and payment options. At this time, we can not recommend working with SourceNRG.

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Hannah Poertner Aurora, CO

This company has turned our worst nightmare into a reality. It took a year from signing to having the panels installed and approved for operation. It is impossible to get anyone to call us back from this company and we are still trying to be reimbursed for them not doing the electrical panel upgrade that was supposed to take place before the solar was installed. At one point they sent us a document for us to sign saying that we had received the check that they had yet to send (supposedly they would send it after we signed, but we refused as we had not actually received the check). We're supposed to take their word that only $3500 was built into the loan for the panel upgrade but we had discussed a few other items and I thought it was more. They refuse to fix the loan directly with the lender and told us they will only write us a check for the $3500 despite us having to paying interest on the loan, with that included. We've also been trying to get an itemized copy of what is included in the loan which they refuse to provide. On top of the above mentioned items, we had to wait for months for the "energy efficient upgrades" to our house and they tried to give us $500 instead of doing them, despite it being valued at $2000. What we received when they did do them was not $2000 in value, but close to half of that. We were told that the solar panels would offset our electric bill by 101%, and although it has cut it down, it doesn't come close to the 101% despite us decreasing our energy consumption and the energy efficient upgrades. At this point, we're at a loss for what to do. My partner leaves messages for Rob all of the time and has to call the main number to be able to speak with anyone. I'm certain that we're greatly overpaying for what we received and their shady business practices have only solidify my concerns.

8 months ago

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Philip Allen Fort Morgan, CO

They will not return phone calls or emails once they have your money nor do they tell you when you can activate your system.

3 months ago