SourceNRG Reviews

This company has turned our worst nightmare into a reality. It took a year from signing to having the panels installed and approved for operation. It is impossible to get anyone to call us back from this company and we are still trying to be reimbursed for them not doing the electrical panel upgrade that was supposed to take place before the solar was installed. At one point they sent us a document for us to sign saying that we had received the check that they had yet to send (supposedly they would send it after we signed, but we refused as we had not actually received the check). We're supposed to take their word that only $3500 was built into the loan for the panel upgrade but we had discussed a few other items and I thought it was more. They refuse to fix the loan directly with the lender and told us they will only write us a check for the $3500 despite us having to paying interest on the loan, with that included. We've also been trying to get an itemized copy of what is included in the loan which they refuse to provide. On top of the above mentioned items, we had to wait for months for the "energy efficient upgrades" to our house and they tried to give us $500 instead of doing them, despite it being valued at $2000. What we received when they did do them was not $2000 in value, but close to half of that. We were told that the solar panels would offset our electric bill by 101%, and although it has cut it down, it doesn't come close to the 101% despite us decreasing our energy consumption and the energy efficient upgrades. At this point, we're at a loss for what to do. My partner leaves messages for Rob all of the time and has to call the main number to be able to speak with anyone. I'm certain that we're greatly overpaying for what we received and their shady business practices have only solidify my concerns.

They will not return phone calls or emails once they have your money nor do they tell you when you can activate your system.