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SolarSesame

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7.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 18th, 2024

SolarSesame is a California solar company dedicated to helping others achieve affordable and clean energy. The company provides consumers with a realistic installation timeline, real quotes from previous customers, and a dedicated customer service team that will keep you informed throughout the entire process. 

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The Good

  • Solar Calculators
  • Installation Timeline
  • Real Quotes from Real Customers
  • Industry-Leading Warranties
  • Tier One Equipment

Solar Calculators 

SolarSesame’s website has several calculators easily accessible to all consumers. One calculator can give you an estimate of how much you’ll pay for your entire solar system. 

Other calculators show you how much your monthly payment will be, how much a solar system will increase your home’s value, and how long your payback period is. 

These are all just estimates, but they can be a great starting point if you’re simply curious about how solar will benefit you. 

Installation Timeline 

SolarSesame provides consumers with an estimated installation timeline. As with all companies the timeline could change due to the size or scope of your project, but most customers can expect the entire process to only take a few weeks — most of that time will be spent waiting for permits to be issued. The actual day of installation, Solar Sesame estimates that getting the panels up and running will only take four to eight hours. 

This timeline is straightforward and standard within the industry. However, we appreciate SolarSesame providing consumers with a realistic timeframe. 

Real Quotes from Real Customers

If you’re wondering if a solar system is really going to save you money, SolarSesame includes on its website actual quotes from customers. Here you can see how much the customer was paying on their electric bill before solar, their electric bill after switching to solar, the down payment, and the total monthly payment. 

Homeowners who hired SolarSesame saved anywhere from $119 to $281 each month. 

Industry-Leading Warranties

SolarSesame offers robust, 25-year warranties on all its systems. Warranties cover the following areas and components:

  • Solar panels
  • Solar inverters
  • Roof racking and mounting
  • Workmanship and labor
  • Energy production
  • System monitoring

In the event that any system component does not perform up to manufacturer expectations, or the system does not produce the amount of power projected by the company, SolarSesame will work to make things right.

Tier One Equipment

SolarSesame installs equipment from leading manufacturers in the solar industry, including solar panels from Q CELLS, inverters and solar batteries from Enphase, as well as the Tesla Powerwall, one of hte leading backup battery options available. Along with SolarSesame's elite group of installation partners (SunPower, Palmetto, Sunrun, and others), the solar company's expert Energy Consultants are available to assist homeowners at every step of the solar installation process.

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The Bad

  • Occasional Communication Concerns

Occasional Communication Concerns 

While the overwhelming majority of SolarSesame customers are fully satisfied with their experience, there are a handful of reviews that express concerns with the communication provided throughout the installation process.

That being said, the company has responded to each review, taking steps to rectify each situation and demonstrating a commitment to customer care even when things go wrong. 

 

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The Bottom Line

SolarSesame’s website is a great place to start, as you can find several guides and articles that will help explain solar on a general level.

Additionally, the company is transparent with its installation timeline and even includes previous customer quotes. SolarSesame also provides customers with a dedicated customer service team that is your point of contact throughout the process, so if you have any questions or concerns you can always reach out to them. 

Overall, we expect consumers to have a positive experience working with SolarSesame. 

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