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Solar States, LLC is a comprehensive solar service provider located in Philadelphia, Pennsylvania. The company has served over 200 commercial and residential customers since they first started in 2008. According to their corporate website, the company's vision is "to have a universal impact on people, the planet, and profit." The company also provides solar education classes to thousands of students each year.

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The Good

  • All-in-One Solar Services
  • Experienced Team
  • Payment Options
  • Full Warranties

All-in-One Solar Services

Solar States does all the work involved in solar installation, including design, engineering, and electrical work. The company also obtains all the permits necessary for the project and registers all Solar Renewable Energy Certificates for the customer. Solar States also handles the process for obtaining the 30 percent federal tax incentive on the behalf of the customer.

Experienced Team

The licensed and insured team can provide solar services to residents of Pennsylvania, New York, New Jersey, and Massachusetts. The staff has over 35 years of combined experience in large scale solar installations for residential, commercial, and government based projects. Each team member is certified through the North American Board of Certified Energy Practitioners.

Payment Options

Consumers may purchase solar panel equipment and pay upfront for installation.

Full Warranties

Solar States guarantees its workmanship for 10 years. The workmanship warranty includes online monitoring through Solaredge or Enphase, depending on the solar panels selected. Both monitoring apps average an approximate 4 star rating from users on the Google Play Store and Apple App Store. The solar panels come with a 25-year manufacturer's warranty.

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The Bad

  • Limited Consumer Testimonials
  • Lack of Detailed Information

Limited Consumer Testimonials

There is only one customer testimonial posted on the company's website. There also appears to be no positive or negative third-party consumer reviews available concerning the solar company's services to be found online through a Google search. The solar services company could do better by providing more customer feedback on its corporate website.

Lack of Detailed Information

The solar company does not provide detailed information regarding its services on the corporate website. There is no FAQ section where consumers may get any answers to questions they may have. It is not clear if the company offers consumers a free quote or site evaluation for their specific solar installation project needs. The company also does not offer any information for consumers on the requirements for qualifying for a loan, lease, or power purchase agreement. No information is provided regarding any inverter warranties.

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The Bottom Line

Solar States has over a decade of experience in the solar industry and teams members are fully licensed and insured. The company offers payment options and full warranties. All the details regarding a solar installation are handled directly by the company. However, customer testimonials and reviews are limited.

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