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Ross Solar Group

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5 User Reviews
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Ross Solar Group started in 2007, and is based in Brookfield, Connecticut. The company was started by the Ross family, and has installed over 11,000,000 watts worth of solar panels across New York and Connecticut. Ross Solar Group offers home and business, full turnkey solar panel solutions. The company's head, Jason Ross, is a Certified Solar Panel Installer in the North American Board Of Certified Energy Practitioners. As a whole, the company became New England's First SunPower Elite Dealer in 2011.

Ross Solar Group's website offers information on available grants, rebates, and credits through the Connecticut Clean Energy Fund, and NYSERDA (New York State Energy Research And Development Authority). It is unclear if the company provides a workmanship or inverter warranty.

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The Good

  • Residential Solar Solutions
  • Certified
  • Gallery
  • Free Analysis
  • Solar Articles
  • Family Owned

Residential Solar Solutions

Customers from Connecticut, New York, Massachusetts and New Jersey can enjoy the company's solar systems. The lead installer and designer, Jason Ross, has installed over 800 solar systems. Ross Solar actually works with every top solar electric equipment supplier to make sure they can cater to each individual's solar needs. The company focuses on engineering, design, and construction. Customers who choose to install Residential Solar can enjoy a multitude of grants, credits and rebates, as well as financing options.

Certified

Ross Solar is NABCEP (North American Board of Certified Energy Practitioners) certified.

Gallery

The company offers a project gallery with photos of past Residential, commercial, and municipal installations.

Free Analysis

Customers can request a free analysis straight from the company's website. One can fill out a quick form with contact information, and a Ross Solar representative will reach out. After an analysis, people can schedule a free home solar evaluation.

Solar Articles

Ross Solar offers a blog and a solar news page. Both elaborate on helpful solar advice and topics.

Family Owned

Design is in house, and personable solar installation teams boast award-winning services. Because the business is local and family owned, they can keep their prices low and affordable.

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The Bad

  • No Information on Monitoring
  • No Mobile App
  • Social Media

No Information On Monitoring

It is unclear if Ross Solar offers monitoring. The website does not mention if their Residential Solar solutions include usage or production monitoring. From January to May of 2016, Ross Solar ran a program called Solarize Winton that offered Locus Data Monitoring. However, they are no longer offering the Solarize Winton program.

No Mobile App

The company does not have an Android or IOS Apple app available.

Social Media

Ross Solar has a LinkedIn, Twitter, and Facebook profile -- all with minimal followings. While the company did receive a 4.6 out of 5 star rating on Facebook, they do not really interact with customers or respond to visitor posts.

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The Bottom Line

Ross Solar Group services three states for residential solar solutions, and backs its systems with a 25-year warranty. They offer a variety of financing options, and have been in the industry for more than a decade. Their lead installer and designer, Jason Ross, has installed over 800 solar systems, so customers can rest assured that this company knows what they are doing. The website is not as user-friendly as it could be, and doesn't include key information like if residential solar solutions include online monitoring.

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Star Rating

3.8

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5 Reviews

Review Breakdown

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60%

4 grade

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3 grade

20%

2 grade

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1 grade

20%

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Ann M. Soucy Stafford Springs, CT

Ross Solar installed my solar system and I couldn't be happier. All portions of sales, engineering, installation and follow up have been done in a timely and professional manner. Once all work was completed, all clean up was done as well. Not a scrap to be found! Periodically I've had several questions about my system and how it works and Ross Solar has always replied in a timely manner. I have no complaints whatsoever. My system was installed over a year and a half ago and I am thrilled. Last year, I only received a bill from the electric company for 3 months out of the 12. That is 9 months with a basic meter charge ONLY! Amazing! If I were considering going with solar again, my only question [to myself] would be "What's holding you up?" I wish I had done it years ago. I highly recommend Ross Solar. Please give yourself a HUGE gift you'll love by calling Ross Solar today.

4 years ago

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Jeffrey Tanz Shelton, CT

Ross solar group did an excellent job. My system was installed in June 2015. Their office employees were always available to talk to when in the design stage. I received help with all payment options and financing. They arranged for all the permits needed and inspections after the installation. I have an easy to access monitoring web site to check on my solar output each day with comparisons to past years. In the almost two years I have had the system I have not had any need to call them with an issue.

4 years ago

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John O'Rourke

First, the good. All work done back in 2014 on the property was very professional, and they cleaned up everything. They did help me secure all the grants from both the state and feds, as well as the approvals from the town and CLP to do the work. However, it took me months to get them to come back and do the tree trimming and install the free water heater they promised. The sales rep also swore to me that my system would generate enough credits so I end up with a zero electric bill for the year. I only get that in the summer months, so that was greatly exaggerated. The system cost $40,000, of which I had to pay $19,000, so I will never break even. As far as monitoring goes, YOU have to call them if there is a problem. My system was offline for a few days for some reason, and nobody called to tell me, I just noticed the flashing light on the system, and called 3 times to get a hold of someone to get me back online. I have left messages for the owners several times, and they seem to have better things to do then worry about customer satisfaction , and they only call you back when they are waiting to get paid. J O'Rourke

3 years ago

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Dan Garrett Hamden, CT

Ross solar has been magnificent every step of the way for my solar installation. They designed a terrific system for my house. The 10.8 Kw system fills up nearly every inch of my roof. I highly recommend this family business for a very professional installation of your system.

4 years ago

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David robuccio Fitchburg, MA

I live in Fitchburg they show up they start the job they rip up your lawn you call him out on it they walk off the job you have to make a claim on their insurance company I don't think there's installers ar qualified to do the job they were set out to do if they were my solar system would be in right now after almost 9 months thank you

2 years ago

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