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radix solar

Name: radix solar
Rating: 3.8

3.8

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163 User Reviews

8.0

Overall Score

3.8

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163 User Reviews

8.0

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Company Details

check_circle Verified

Panels from

Silfab, Q Cell, LG, SEG

Inverters from

SolarEdge, Enphase

Batteries from

Tesla Powerwall, Solaredge, LG Chem

Workmanship Warranty

10 Years

Equipment Warranty

25 Years

NABCEP Certified

Yes

States Serviced

Time in Business

4 Years

Company Headquarters

1815 N. Main St. Logan, UT 84341

Number of Reviews 163

Source of Information

This company is a Business Suite customer. Learn more

Message from

radix solar

Radix Solar provides premier solar installation services. We design, build, and install residential solar systems to power your home.

Our mission is to simplify solar so that people can live a life powered by purpose for generations to come.

error This company may not service all states.

See states serviced

LAST UPDATED: June 1st, 2023

radix solar (formerly RDX Power) is a full-service solar provider that services residential property owners who want to utilize renewable energy and stabilize energy costs. Founded in 2019, radix solar employs experienced energy consultants that will work with individual clients to ensure project success and satisfaction.

Many people are turning to solar as utility rates continue to increase. However, navigating the solar technology, design, and installation process can be daunting. radix solar exists to answer those questions and create a plan that will allow energy savings while potentially implementing a net metering structure.

Those interested in locking in their energy rate, selling clean energy back to the power grid, and taking advantage of uninterrupted power solutions will find answers to all questions and concerns through an radix solar energy consultant. With extensive energy bill information, radix solar can supply interested solar clients with the data needed to make an informed and information-driven purchasing decision.

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The Good

Complimentary Savings Report
Full-Service Solar Provider
Multiple Financing Options
Competitive Warranties

Complimentary Savings Report

The best aspect of the radix solar service is the complimentary savings report supplied to each interested client free of charge. When meeting with an energy consultant, the radix solar consultant will take information from the potential customer’s past utility bills and provide a data-driven savings report to accurately display what solar can do in terms of money saved and equipment needed.

While many solar companies provide some sort of complimentary initial consultation, few provide this level of specific data that is accurate and portrays the interested client’s individual situation.

Full-Service Solar Provider

radix solar is a full-service solar provider, meaning the company sells and installs its solar in-house. Many solar companies are brokerages or they outsource installation, making it difficult to know what your experience will be like with that provider. radix solar, on the other hand, takes care of all of your solar needs under one roof, so it's clear that what you see is what you get. Full-service solar provides peace of mind to customers wanting to keep the solar process as simple and as straightforward as possible. The company also has a customer app that allows customers to track each stage of the project, so you'll never feel out of the loop.

Multiple Financing Options

radix solar has multiple financing options available with Dividend, Goodleap, and local banks. This gives customers a variety of options to choose from so they receive the financing that works best for them.

Competitive Warranties

radix solar offers a 10-year Workmanship Warranty and a 25-year Panel Warranty. Many solar companies only offer warranties close to 5 or 10 years for both, so radix solar is going the extra mile to offer its customers more robust warranty plans to make sure customers are taken care of.

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The Bad

Limited State Availability

Limited State Availability

radix solar is not available in all 50 states. You'll need to live in the following states to use radix solar: Arizona, California, Colorado, Florida, Hawaii, Idaho, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, South Carolina, Texas, or Utah. However, choosing a solar company that only covers certain states isn't necessarily a bad thing, as that just means radix solar is well-versed in those states and can better serve its customers.

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The Bottom Line

radix solar is a full-service solar provider operating in more than a dozen states. Before getting started, a radix solar energy consultant will sit down with each interested client to go over potential savings, equipment needs, and the overall solar process.

Those interested in utilizing a solar provider that manages each stage of the project from start to finish will find what they are looking for with radix solar. radix solar handles the sale and the installation of solar and will ensure you are taken care of throughout the entirety of the solar process. The company even has an app that allows you to track each stage of the solar process, so you're never in the dark.

With robust warranties, multiple financing options, and start-to-finish service, we highly recommend working with radix solar.

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Message from

radix solar

Radix Solar provides premier solar installation services. We design, build, and install residential solar systems to power your home.

Our mission is to simplify solar so that people can live a life powered by purpose for generations to come.

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User Reviews

Star Rating

3.8

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163 Reviews

Review Breakdown

5 grade

56%

4 grade

12%

3 grade

2 grade

1 grade

18%

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Featured Review

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Herbert Allen

RDX Power did an excellent job from start to finish. The sales person, Jordan P was amazing at explaining the process in complete detail. He kept me updated, returned my calls promptly. The install was prompt and scheduling for the final inspection was quick. This was a very pleasant experience!

3 months ago

Reply from radix solar

Hi Herbert Allen, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience and are glad that we hit the mark. I will be sure to pass along that great feedback to your energy expert and am happy to hear that everything went smooth and contact was kept throughout! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

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Featured Review

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Verified Customer

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Mary Albuquerque, NM

I liked the comfort I felt working with Jacob. He was professional and knowledgeable about the solar plan I needed. He has answered all my questions and concerns, in a timely manner. And I know he will be there, in the future, if I need assistance. Jacob is a wonderful asset to RDX Power. As to RDX's installation of the equipment I can attest that the crew doing the installation was great. I dealt, mainly, with Matt. He kept me informed on what they would be doing that morning for the installation. And I was informed of what would happen following the installation. The crew left my property clean and tidy, as well. Chelsea, in the office, was great about keeping me updated every step of the way. I am very impressed with Jacob and RDX Power. They made me feel extremely comfortable with the entire process of getting solar installed at my house. I would recommend them to others.

2 months ago

Reply from radix solar

Hi Mary, thank you for taking the time to leave such a lengthy and detailed review, it means so much to us! We always strive to give our customers a 5-Star experience and we are so glad to see that we accomplished that. I will make sure that each team involved with your project sees this review so that they know what a great job they are doing. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

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Someone. Flagstaff, AZ

I was promised a zero net electric bill! And was given solar panels worth 30,000 they do not make enough energy! Sales rep basically lied to my face. I'm paying a $200.00 electric bill because of you guys! Such a scam!!!+!

7 months ago Edited October 6, 2022

Reply from radix solar

Hi Michele, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. We are curious who your energy consultant is so that we can provide additional training and continue to make our processes better. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Oct. 20th, 2022

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Verified Customer

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I'm not really 100% happy with it, but it's working. Install was pretty sloppy. They didn't keep their promise and they broke my tiles and they were supposed to fix it. They were supposed to put bird netting around it, but now I have pigeons living underneath it. None of that has been done and I've had it for a couple years now. It's really good equipment, but the process is just no good. The payment plan is a little overdrawn and they're supposed to have somebody come out and check my solar panels every three months or every six months, and it's been a year and a half and I haven't seen anybody.

7 months ago

Reply from radix solar

Hi R, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 4th, 2022

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Verified Customer

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Clarence

They just need more customer service because salesman wouldn't answer my questions. There was just no communication whatsoever. They left a mess when they left, there's still a hole in the wall and my laundry room where they cut out for it. And there was a couple of leaks when they left.

7 months ago

Reply from radix solar

Hi Clarence, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. We are curious who your energy consultant is so that we can provide additional training and continue to make our processes better. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 4th, 2022

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Verified Customer

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Alfredine

I've never had any problems with it. They provided a lot of information.

7 months ago

Reply from radix solar

Hi Alfredine, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Verified Customer

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Jessica

There's two panels that aren't working. We had no problems with them. They were wonderful. The installers were great. They just have never followed up afterwards

7 months ago

Reply from radix solar

Hi Jessica, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. We understand that you are experiencing some issues with your panels, feel free to reach out to our Customer Care team at (888)-919-0980, and we would be happy to see how we could be of assistance. Also, be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Verified Customer

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Anonymous San Jose, CA

The installation itself went quick but it took a year for it to be officialized. It was just sitting on the roof for a year I think, or 6 months.

7 months ago

Reply from radix solar

Hello, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. We understand that the process of turning your solar panels on took longer than expected and we do apologize for that. If you ever need to reach us, our Customer Care number is (888)-919-0980 and we would be happy to help in any way that we can. Also, be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Verified Customer

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Lottie Flath Lake City, TN

They're awesome and they take no time to get back to you. Their job was well done. They picked up after themselves, they're nice and clean, and every question was answered.

7 months ago

Reply from radix solar

Hi Lottie, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Verified Customer

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Florence Congress, AZ

I thought they would do a good business. They said they could have it up and running in 120 days. It's now been 180 days and guess what? It's not running yet.

7 months ago

Reply from radix solar

Hi Florence, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 4th, 2022

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Verified Customer

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Kerry Katy, TX

It took way too long to turn the solar panels on and I know that wasn't their fault, but the sales guy was fantastic at first, but then after a while it got hard to get ahold of him. Installation was fine. They they were supposed to do it on a Friday. They showed up late because they were finishing another job and so they didn't finish it and they had to come back the next Monday to finish it. But the guys were very professional and it went fine other than that.

7 months ago

Reply from radix solar

Hi Kerry, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. We are sorry to hear that your installation had a couple of hiccups, but if you ever need to get in contact with us, our Customer Care number is (888)-919-0980. Also, be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Verified Customer

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John Samsing Surprise, AZ

I undeniably regret not doing my research before choosing this solar company. The initial process was a hassle and although the installation went fairly well; I have yet to have working solar panels. I signed a contract in June of 2022 and not quite sure I will benefit from having solar panels until 2023.

6 months ago

Reply from radix solar

Hi John Samsing, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Harry and Elaine Venable Kirkland, AZ

WE purchased RDX in good faith and so far we have no RDX Solar Power. WE are wondering why. Our Rep Jacob S was the reason we sighed with RDX but he dropped the ball. We haven't he from him in a week and a half. We have made 1 payment and the 25 th of November we will make another payment. We still do not have power.

6 months ago

Reply from radix solar

Hi Harry and Elaine Venable, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. It looks like your Solar Installer is LGCY Power, their contact info is (855) 282-1750. They will be happy to help resolve this issue for you. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Robert Sanders Queen Creek, AZ

We have had a tremendously poor experience with RDX Power. The installation took far too long, there were dozens of mistakes made, and the system has been down for over half of the summer.

6 months ago

Reply from radix solar

Hi Robert Sanders, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Bailey Paige Stanfield Austin, TX

Sales rep: 10 Customer service: 0 Peyson was phenomenal. I would refer him to any family / friends that are interested in solar. The installation team /customer service however.... 0/10. They damaged my insulation in my attic and would not take accountability / remedy the issue.

6 months ago Edited March 2, 2023

Reply from radix solar

Hey Bailey! We would be more than happy to help push this along. Have you reached out to our customer care team at 888-919-0980? We are open M-F 9am-5pm MST and would be happy to help!

Dec. 12th, 2022

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Verified Customer

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George Georgiades

system I waws sold turned out to be undersized and cannot get anyone to return a call

6 months ago Edited November 17, 2022

Reply from radix solar

Hi George Georgiades, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Bryan Earl Prescott, AZ

Absolutely awful experience from day-1 and it's been OVER 6-months since we started this project and it's STILL not even installed. Constant lies about when anything is being installed, products that were supposedly in-hand are somehow back ordered after over 6 months, on and on.

6 months ago

Reply from radix solar

Hi Bryan Earl, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. It looks like your Solar Installer is LGCY Power, here is their contact info (855) 282-1750. They would be happy to help in anyway that they can. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Ed Reddell Phoenix, AZ

Worst experience I have ever had, was lied to repeatedly from Chelsea. RDX power has major issues. I would strongly recommend nobody to ever be a customer of RDX power. Feel free to reach out to me if you need more info

6 months ago

Reply from radix solar

Hi Ed Reddell, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. We take these allegations very seriously so if you could please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Karen M. Wolfe Casa Grande, AZ

That is a one, ONE, 1.. It was a disaster all the way, I am still paying $$$ for it. Your sales agent mislead, me, didn;t tell me what was going to happen, and flat out lied to me after the fact.

6 months ago

Reply from radix solar

Hi Karen, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. We are curious who your energy consultant is so that we can provide additional training and continue to make our processes better. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 22nd, 2022

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Verified Customer

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Alan Superior, AZ

Hard to get ahold of. No communication what's so ever!!! I hate solar! I recommend no one invest in them!

6 months ago

Reply from radix solar

Hi Alan , I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Prashanth Shanthaveerappa Fremont, CA

The way they went about installing my solar panels increased my blood pressure. There was incompetence from the start. The sales person - Jared M - gave incorrect designs in the beginning. The solar panels were facing EAST !! In the initial design. I had send the installer away. Then there was another mess up with the type of panels used. Then the installers made a mistake in the wiring which delayed the inspection. One technician yelled at me. I could go on and on with my complains. That's how incompetent the company is.

6 months ago

Reply from radix solar

Hi Prashanth Shanthaveerappa, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. I appreciate the feedback for Jared, we will make sure that we provide some additional training on our end. It looks like your Solar Installer is Bright Planet Solar, here is their contact info (888) 997- 4469. They would be happy to help in any way that they can. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Tom Thaxton Florence, AZ

Being promised I will get 8.14 kwh and not receiving it due to too small of an inverter even was told it is supposed to bigger but never was replaced. Considering on going to the media about it soon

6 months ago

Reply from radix solar

Hi Tom, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Alan Neff

Salesperson lied to us and never returned phone calls or emails after we signed the contract.

6 months ago Edited December 2, 2022

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Verified Customer

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Erich Hanning Carrollton, TX

RDX over promised and under delivered. Install is 6 months past due and still not complete

6 months ago

Reply from radix solar

Hi Erich Hanning , I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Hector J Perez Buckeye, AZ

My salesperson did not answer his phone after I signed the contract, nor did he ever return my call.he mentioned he would be available if I had any issues which an issue did come up during install. During the solar system install everything did not go as smooth as it could have gone, this was an add on system to our initial solar system And we also had an issue after it was installed.

6 months ago

Reply from radix solar

Hi Hector, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Kris Prescott, AZ

They were great once they secured the sale, but I'm almost 6 months in and my system still isn't operational. It's quite ridiculous.

6 months ago

Reply from radix solar

Hi Kris, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Tonya Bolling-Gray Teaneck, NJ

It took a little while with a couple of bumps in the road however, they came out an resolved the issues quickly. I'm quite impressed the the service.

6 months ago

Reply from radix solar

Hi Tonya Bolling-Gray, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Verified Customer

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Marjorie Zakrzewski Mesa, AZ

Savings on electric bill. Doing something for future generations.

6 months ago

Reply from radix solar

Hi Marjorie Zakrzewski, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Verified Customer

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Barbara Grudzien Spartanburg, SC

Felt they answered questions better, still felt not full disclosure. Or perhaps there was just so much information that it was hard to absorb all of it and missed some finer details. Cost of system seems ridiculous and not logical to buy. Still bought it anyway. Took almost a year to be completely installed.installed

6 months ago

Reply from radix solar

Hi Barbara, I am glad to hear that you had a good experience but also want to apologize for there not being a better relay of information. If you want to provide me the name of your Energy Expert we will work on providing better training moving forward. If you need anything from us, please reach out to our Customer Care team at (888)-919-0980 and we will look into your account.

Nov. 17th, 2022

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Verified Customer

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Stetson Brian Banks Gilbert, AZ

Very professional in the process. The rep worked hard to get it working as effecient as possible and set proper expectations. I enjoyed watching the install process and it was cool to see how solar was installed.

6 months ago

Reply from radix solar

Hi Stetson Brian Banks, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Verified Customer

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Randall klabzuba Oakland, CA

People helpful efficent kept me informed

6 months ago

Reply from radix solar

Hi Randall klabzuba, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Verified Customer

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Mary McGuire Tonto Basin, AZ

Signed contract in February and we still do not have solar power.

6 months ago

Reply from radix solar

Hi Mary McGuire, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 28th, 2022

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Verified Customer

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Anna Barrientos Weston, TX

Poor communication and follow up. I am not happy with my decision to which over to solar and have had a n

6 months ago

Reply from radix solar

Hi Anna Barrientos, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 28th, 2022

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Verified Customer

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Duane Pruett Arizona City, AZ

We still have high power bills and had been told we would not.

6 months ago

Reply from radix solar

Hi Duane Pruett, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 28th, 2022

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Verified Customer

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Rolando J Castanares Stockton, CA

I never experience power shutdown or brown out .

6 months ago

Reply from radix solar

Hi Rolando J Castanares, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give use a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 28th, 2022

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Verified Customer

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Eric LaFever Wrightwood, CA

Everything was easy and super professional

6 months ago

Reply from radix solar

Hi Eric LaFever, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 28th, 2022

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Verified Customer

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Nicole Laffey-Moore Payson, AZ

The sales representative that estimated the amount of solar panels was inaccurate, even with us adding more to be safe. Since then I have reached out to him to get additional panels and no one will return my calls or help. Furthermore, the process took much longer than the estimate we were given and the installation plans did not match our house.

6 months ago

Reply from radix solar

Hi Nicole Laffey-Moore, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. I am curious who your energy consultant is so that we can provide additional training and continue to make our processes better. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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Verified Customer

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Gerry Goldsmith Florence, AZ

Because the salesman was misleading, untruthful, left out details of tax reimbursements,sold me an unproducing system for my needs, even after I was specific of what I had and emphasized the need to make sure I had enough solar power for my needs. Now I have to pay for the loan and pay each month for an electric bill that I was promised I wouldn't have with this system!!

6 months ago

Reply from radix solar

Hi Gerry Goldsmith, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. I am curious who your energy consultant is so that we can provide additional training and continue to make our processes better. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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Verified Customer

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Angel Valdez Cottonwood, AZ

It's been over a year now since we had the solar panels installed. They are making way less power then promised which has resulted in paying two energy bills. We have been given the runaround by this company so many times after bringing this up to them, always saying it's the other companies involved responsibility. So we decided to do our own research and found we were indeed sold an undersized system at a high cost. It will cost 10,000 more dollars to actually start benefiting from going solar. We once again brought this up to RDX solar and they said they will conduct an investigation. Again more waiting, I guess I was supposed to reach out to them... They have yet to give me a solution or at least an attempt of an explanation and we are fed up. We are left paying a 30,0000 dollar solar panel system that only covers half of our energy needs, so far its been the worse decision in my life and wish they would just take them back and return the money we've invested in them back to us.

6 months ago

Reply from radix solar

Hi Angel Valdez, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. I am curious who your energy consultant is so that we can provide additional training and continue to make our processes better. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 19th, 2022

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Verified Customer

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Hollis Wall Spartanburg, SC

Salesman mislead us we are retired and didn't get state and federal tax credit. It took over 8 months to finally get solar turned on.We were totally mislead never would have purchased if no tax credits to reduce amount.

6 months ago

Reply from radix solar

Hi Hollis Wall, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. I am curious who your energy consultant is so that we can provide additional training and continue to make our processes better. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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Verified Customer

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Allen Petersen Wittmann, AZ

6 months still not hooked up how do you call that good?

6 months ago

Reply from radix solar

Hi Allen Petersen, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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Verified Customer

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Chuck Florence, AZ

The sales person was not truthful. Referrals I provided and was to be compensated but was not.

6 months ago

Reply from radix solar

Hi Chuck, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. I am curious who your energy consultant is so that we can provide additional training and continue to make our processes better. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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Verified Customer

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Akshay Ghalsasi Newark, CA

Took too long to install after getting all permits

6 months ago

Reply from radix solar

Hi Akshay Ghalsasi, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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Verified Customer

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Ashley Hernandez Congress, AZ

They were quick at first and good at updating. But in the past few months I have had to reach out for updates. I have made 1 payment so far and almost time for the 2nd with still no solar. It has not been hooked up. That's frustrating and the power utility man I talked to said I am not the only house in my town dealing with the same issues.

6 months ago

Reply from radix solar

Hi Ashley Hernandez, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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Verified Customer

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LESLIE HOLDEMAN Apache Junction, AZ

Great group in getting the financing and the engineering of the system in the beginning. Then something happened to the local branch and communications broke down with my install not being finished for almost 2 months. And then another month for the inspections and Permission to Operate. But everything was resolved and I was able to start producing power this month.

6 months ago

Reply from radix solar

Hi Leslie Holdeman, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 2nd, 2022

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Verified Customer

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Jo Klue Payson, AZ

very happy with how much we are selling but don't know if it kicks in when our power is our

6 months ago

Reply from radix solar

Hi Jo Klue, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 2nd, 2022

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Verified Customer

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Laurin Arevalo Houston, TX

I would give them one star and no more. RDX is only interested in making the sale and that's it. After you sign there's no follow up. I'm still trying to get them to show me how the app works so that I can see how much energy my panels are producing. Also I still have questions about the cost of the panels and what happens if I pay towards the balance. I don't have any answers because they have almost ghosted me. I don't get anyone to call me and all I get is a text here and there but no solutions to the issues that I'm having.

5 months ago

Reply from radix solar

Hi Laurin, I am sorry to hear that you have not had a 5-Star experience, but I would like to make it right. Our Customer Care team is here for any and all of your questions and would be happy to assist you in any way possible. You can reach us at 888-919-0980 M-F 9am-5pm MST, give us a call and we can look into your account and see how we can be of assistance.

Dec. 12th, 2022

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Quade Foster

I highly recommend working with RDX Power!! They did a great job of explaining benefits of solar. We were provided with regular updates on the status of our project. Although we had some delays, they seem to be related to the utility company not RDX. We had a fairly complex project where the panels were placed on a ground mount on the side of our hill and we were impressed with how clean the project ended up! The install crews were respectful and worked extremely hard !

5 months ago

Reply from radix solar

Hi Quade Foster, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a 5 Star experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 16th, 2022

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Holly Gilbert, AZ

Incredible service. The install was easy and they look clean and sleek. My power bill has been significantly lower.

5 months ago

Reply from radix solar

Hi Holly, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a 5 Star experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 16th, 2022

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Verified Customer

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Mitch Yuma, AZ

Have yet to have solar running and I am already being billed

5 months ago

Reply from radix solar

Hi Mitch, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 16th, 2022

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