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radix solar

Name: radix solar
Rating: 3.9

3.9

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233 User Reviews

7.3

Overall Score

3.9

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233 User Reviews

7.3

Overall Score

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Company Details

check_circle Verified

Panels from

Silfab, Q Cell, LG, SEG

Inverters from

SolarEdge, Enphase

Batteries from

Tesla Powerwall, Solaredge, LG Chem

Workmanship Warranty

10 Years

Equipment Warranty

25 Years

NABCEP Certified

Yes

States Serviced

Time in Business

5 Years

Company Headquarters

1815 N. Main St. Logan, UT 84341

Number of Reviews 233

info Source of Information

Message from

radix solar

Radix Solar provides premier solar installation services. We design, build, and install residential solar systems to power your home.

Our mission is to simplify solar so that people can live a life powered by purpose for generations to come.

error This company may not service all states.

See states serviced

LAST UPDATED: April 19th, 2024

radix solar (formerly RDX Power) is a full-service solar provider that services residential property owners who want to utilize renewable energy and stabilize energy costs. Founded in 2019, radix solar employs experienced energy consultants that will work with individual clients to ensure project success and satisfaction.

Many people are turning to solar as utility rates continue to increase. However, navigating the solar technology, design, and installation process can be daunting. radix solar exists to answer those questions and create a plan that will allow energy savings while potentially implementing a net metering structure.

Those interested in locking in their energy rate, selling clean energy back to the power grid, and taking advantage of uninterrupted power solutions will find answers to all questions and concerns through an radix solar energy consultant. With extensive energy bill information, radix solar can supply interested solar clients with the data needed to make an informed and information-driven purchasing decision.

Video Customer Reviews

Mike Friedrich

22 Jun 2023

Gabi Sanchez

22 Jun 2023

Rodolfo and Isabel

22 Jun 2023

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The Good

Complimentary Savings Report
Full-Service Solar Provider
Multiple Financing Options
Competitive Warranties

Complimentary Savings Report

The best aspect of the radix solar service is the complimentary savings report supplied to each interested client free of charge. When meeting with an energy consultant, the radix solar consultant will take information from the potential customer’s past utility bills and provide a data-driven savings report to accurately display what solar can do in terms of money saved and equipment needed.

While many solar companies provide some sort of complimentary initial consultation, few provide this level of specific data that is accurate and portrays the interested client’s individual situation.

Full-Service Solar Provider

radix solar is a full-service solar provider, meaning the company sells and installs its solar in-house. Many solar companies are brokerages or they outsource installation, making it difficult to know what your experience will be like with that provider. radix solar, on the other hand, takes care of all of your solar needs under one roof, so it's clear that what you see is what you get. Full-service solar provides peace of mind to customers wanting to keep the solar process as simple and as straightforward as possible. The company also has a customer app that allows customers to track each stage of the project, so you'll never feel out of the loop.

Multiple Financing Options

radix solar has multiple financing options available with Dividend, Goodleap, and local banks. This gives customers a variety of options to choose from so they receive the financing that works best for them.

Competitive Warranties

radix solar offers a 10-year Workmanship Warranty and a 25-year Panel Warranty. Many solar companies only offer warranties close to 5 or 10 years for both, so radix solar is going the extra mile to offer its customers more robust warranty plans to make sure customers are taken care of.

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The Bad

Limited State Availability

Limited State Availability

radix solar is not available in all 50 states. You'll need to live in the following states to use radix solar: Arizona, California, Colorado, Florida, Hawaii, Idaho, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, South Carolina, Texas, or Utah. However, choosing a solar company that only covers certain states isn't necessarily a bad thing, as that just means radix solar is well-versed in those states and can better serve its customers.

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The Bottom Line

radix solar is a full-service solar provider operating in more than a dozen states. Before getting started, a radix solar energy consultant will sit down with each interested client to go over potential savings, equipment needs, and the overall solar process.

Those interested in utilizing a solar provider that manages each stage of the project from start to finish will find what they are looking for with radix solar. radix solar handles the sale and the installation of solar and will ensure you are taken care of throughout the entirety of the solar process. The company even has an app that allows you to track each stage of the solar process, so you're never in the dark.

With robust warranties, multiple financing options, and start-to-finish service, we highly recommend working with radix solar.

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User Reviews

Star Rating

3.9

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240 Reviews

Review Breakdown

5 grade

58%

4 grade

11%

3 grade

2 grade

1 grade

19%

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Featured Review

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Verified Customer

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Mary Albuquerque, NM

I liked the comfort I felt working with Jacob. He was professional and knowledgeable about the solar plan I needed. He has answered all my questions and concerns, in a timely manner. And I know he will be there, in the future, if I need assistance. Jacob is a wonderful asset to RDX Power. As to RDX's installation of the equipment I can attest that the crew doing the installation was great. I dealt, mainly, with Matt. He kept me informed on what they would be doing that morning for the installation. And I was informed of what would happen following the installation. The crew left my property clean and tidy, as well. Chelsea, in the office, was great about keeping me updated every step of the way. I am very impressed with Jacob and RDX Power. They made me feel extremely comfortable with the entire process of getting solar installed at my house. I would recommend them to others.

1 year ago

Reply from radix solar

Hi Mary, thank you for taking the time to leave such a lengthy and detailed review, it means so much to us! We always strive to give our customers a 5-Star experience and we are so glad to see that we accomplished that. I will make sure that each team involved with your project sees this review so that they know what a great job they are doing. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

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Featured Review

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Herbert Allen

RDX Power did an excellent job from start to finish. The sales person, Jordan P was amazing at explaining the process in complete detail. He kept me updated, returned my calls promptly. The install was prompt and scheduling for the final inspection was quick. This was a very pleasant experience!

1 year ago

Reply from radix solar

Hi Herbert Allen, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience and are glad that we hit the mark. I will be sure to pass along that great feedback to your energy expert and am happy to hear that everything went smooth and contact was kept throughout! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

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Kathryn Delgado

Mr. M. and Mr. Q. visited our residence to inform us that their previous representative was no longer associated with the company. They assured us that all previously agreed-upon terms would remain unchanged. Upon learning that my birthday was the following day, Mr. M. thoughtfully arranged for a gift to be delivered to our doorstep, which was a kind and personal gesture. The installation crew for our solar panels demonstrated great professionalism by explaining the process and providing an estimated timeline for the job. It is reassuring to know that there are reliable individuals who stand behind their work.

1 week ago

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Thorne

Radix, Kenny (k&k crew), these guys did a great job. They walked us through everything, took their time to make sure on what we wanted. I would recommend them to family and friends.

6 days ago

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Patricia Widmer

My sales consultant McCray F. came to my door. I enjoyed the conversation. Very knowledgeable about solar. Answered all my questions to the point I could understand. He really took the time for me. We have loved our experience with RDX Power. Everything was what he told us. I would recommend him and the company to anyone. McCray went above and beyond through the process.

3 weeks ago

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Craig Chin Sang

Radio K&K crew came out to install my solar panels today. They did an excellent job with the install. The crew was on time, professional and knowledgeable

1 week ago

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Verified Customer

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Robert

They were upfront about everything from the beginning. They followed through on everything they said and it was a fast process. We had an issue with one of the panels and they got right on it and came out. It was just loose and they were responding very quickly to it. They fulfill their expectations. What they told me I got. Once we pulled the trigger and said you know we'll move ahead with the installation, they walked us through the whole process as far as install and from start to finish and they were very professional all the way through. They were timely and when they said they'd be there, they were there and there were no surprises. Everything was like they said was done. They're a professional company and they follow through on everything they say.

7 months ago

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Verified Customer

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Philip

I had left some phone messages with people trying to find out the status of what was going on, hook up and you know, they weren't the original contact person that I talked to they didn't return the call. And so finally, when the APS guy gave me the paperwork that was in the box, I didn't realize the plans were there. And then I realized the office was down in Phoenix and I tried getting a hold of that and that didn't work out. So I went on the Internet and then I found out the home office which is I guess in Utah and I called Utah and that's how I got picked up by somebody in Phoenix or whatever I thought. They were real helpful and real good about it. When they do the installation they should say "this can take a while with dealing with the power company and this and that. If you have a problem, here's your contact point." You really need to have a contact person that you can check with periodically and see what's going on. You know if any if any if the ball being dropped anywhere you know do the ball, we fall through a crack here rather than fine. You know because the fear is you are and you don't do anything about it for a couple of months and then you find out "gee, I should have done that two months ago." You don't know because you're dealing with the unknown. And so a contact point, that's a big deal for them. I know they're really front-end oriented on being able to really rapidly do all the planning and implementing. But then it's that last stuff. So like in trucking, it's the last mile of trucking where things get real important and people don't think about the last mile of trucking because the Interstate part is easy, you know. So I know I've so far they've been I think pretty solid. It's just that I just don't know what the performance of the system is going to be until we get it up and running. But the numbers that they ran by me originally looked looked good and so we're just trying to see if that gets validated.

7 months ago

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Verified Customer

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Anne

Everything went very smoothly, good communication, and easy access. You guys are responsive, so I'm very happy. I think your sales representative was extremely knowledgeable. He was able to to answer all my questions and puts all my concerns to rest and the fact that you guys offered. Very smooth, they arrived at 7:30 in the morning and in order to beat the heat and they were done, I think by 11:30. They were very, very nice, and very helpful. They showed me pictures of the installation they made, and they picked up all the debris, which I was very grateful for. It was very good.

7 months ago

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Verified Customer

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Scott Pennell texas

10 months ago

Reply from radix solar

Hey Scott, I am so glad to hear that you had a 5-Star experience, that is our goal and we are happy to hear that we hit the mark! Thank you for your kind words and honestly, it helps drives us to always be the best! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 23rd, 2023

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Verified Customer

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Rodolfo and Isabel california

10 months ago

Reply from radix solar

Hey Rodolfo and Isabel, I am so glad that everything went smoothly with your solar project and that you had a 5-Star experience, that is something that we strive to do with all of our customer so I am glad that we were able to do that for you. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 12th, 2023

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Verified Customer

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Gabi Sanchez chowchilla California

10 months ago

Reply from radix solar

Hi Gabi, I am so glad to hear about your experience with RDX Power, we always strive to make sure that our customers have a 5 Star experience. I appreciate the feedback that you had about one of our Energy Experts, we will be sure to pass that information along. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 28th, 2022

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Verified Customer

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Tyler Platt Mesa Arizona

10 months ago

Reply from radix solar

Hi Tyler, I am so glad to hear that you have a had a 5-Star experience with RDX Power, we always strive to make sure that we are taking great are of our customers. I appreciate the time you took to tell us about your solar journey and the part that we played. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 28th, 2022

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Verified Customer

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Mike Friedrich phoenix Arizona

10 months ago

Reply from radix solar

Hi Mike, thank you for taking the time to not only leave us a 5-Star review, but explain why we deserved such a score. I appreciate your comments about how your solar journey has gone. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 28th, 2022

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Verified Customer

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Brad Edmison arizona

10 months ago

Reply from radix solar

Hi Brad, thank you for your glowing review! We always strive to give our customers a 5-Star experience and being able to hear about yours has been great! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 19th, 2022

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Verified Customer

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Devin Flanagan NA

10 months ago

Reply from radix solar

Hi Devin, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a 5 Star experience. I loved getting to hear your story about your solar experience, I'm am glad that we have been able to deliver on everything that you had been worried about. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 19th, 2022

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Verified Customer

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Michael

It all looks very up-to-date and actually looks good on the house. I think they're comparable with everybody else. I was amazed it only took them about maybe at the most about 2 1/2 hours with the whole system in and then they walked me through every step of how it would operate and what the next process was. So it was great.

7 months ago

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Angel A

Radix solar did an awesome job installing my solar Kiny and kk crew were knowledgeable and efficient

1 week ago

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Verified Customer

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Catherine Stafford

It wasn't actually the customer service that was lacking communication. It was the people that would come to the house and not bother to knock on the door and let me know that they were here. It was very smooth, it was quick and done seamlessly and they were very, very careful. They picked everything back up.

7 months ago

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Verified Customer

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Kailah

If I had any questions, they were quick to respond. I haven't had any issues with it seems to be functioning perfectly. It would be nice if the mobile app included how much energy is being used, not just produced.

7 months ago

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Verified Customer

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Brandy Phoenix, AZ

I’m not sure what star to give. But solar panels have been put on for quit sometime and there they sit. I’m told I don’t have to pay for them for 3 months after they are turned on and my payment is scheduled for August 4th. They aren’t on. I guess we are waiting for APS to put in a new meter reader so it it’s probably not your problem but I’d still like to know that I don’t owe a payment for 3 months after they are turned on.

10 months ago

Reply from radix solar

Hi Brandy, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Jun. 7th, 2023

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Verified Customer

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Susan Wickenburg, AZ

They seem to be concerned that we are satisfied . So far we have only gotten one bill which included the new solar, with .95 cents savings. Hopefully the next bills will show more savings.

11 months ago

Reply from radix solar

Hi Susan, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Can't wait to watch your savings grow over the coming months!

May. 30th, 2023

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Verified Customer

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Eric

The sales representative convinced us to go with them. RDX was the salesperson but then Titan did the installation. It's very hard to navigate who you're supposed to be talking to. Once the process started, we had no trouble with RDX directly - they are our primary point of contact, which means they did not necessarily have the most up to date information. There seems to be a breakdown in communication between Titan Solar and RDX. Whether it be scheduled dates or products availability. My system is still being installed now. We have not even been able to use our solar panels yet because the inspection hasn't been completed because all of the installation isn't completed. So while everyone has been very friendly customer service wise, at the end of the day, we're not doing it for the customer service, we're doing it for the panels to get up and running.

1 year ago

Reply from radix solar

Hi Eric, I am glad to hear that our customer service has been great and that we have been able to answer your questions and concerns. I am sorry to hear that things aren't going so well with the install and on Titan's side of things, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 28th, 2022

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Verified Customer

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LESLIE HOLDEMAN Apache Junction, AZ

Great group in getting the financing and the engineering of the system in the beginning. Then something happened to the local branch and communications broke down with my install not being finished for almost 2 months. And then another month for the inspections and Permission to Operate. But everything was resolved and I was able to start producing power this month.

1 year ago

Reply from radix solar

Hi Leslie Holdeman, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 2nd, 2022

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Verified Customer

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Bailey Paige Stanfield Austin, TX

Sales rep: 10 Customer service: 0 Peyson was phenomenal. I would refer him to any family / friends that are interested in solar. The installation team /customer service however.... 0/10. They damaged my insulation in my attic and would not take accountability / remedy the issue.

1 year ago Edited January 10, 2024

Reply from radix solar

Hey Bailey! We would be more than happy to help push this along. Have you reached out to our customer care team at 888-919-0980? We are open M-F 9am-5pm MST and would be happy to help!

Dec. 12th, 2022

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Life with Mike & Des Aubrey, TX

Brady J at RDX Solar is an exceptional professional who truly goes above and beyond for his clients. From the moment I reached out to him regarding my solar needs, he exhibited a high level of knowledge and expertise in the field. What sets Brady apart is his dedication to finding the best solutions for his clients. He took the time to thoroughly understand my energy requirements and provided me with a tailored solar system that perfectly suited my needs. His attention to detail and commitment to delivering a high-quality product was evident throughout the entire process. Brady's communication skills are outstanding. He promptly responded to all my queries and kept me informed at every step of the installation process. His clear and concise explanations helped me understand the benefits of going solar and made the entire experience stress-free. Moreover, Brady's professionalism and integrity shone through in his interactions. He was transparent about the costs involved, ensuring there were no surprises along the way. His commitment to delivering on time and within budget was truly impressive. Thanks to Brady's expertise and guidance, I am now enjoying the benefits of solar energy and I have peace of mind knowing that I am contributing to a greener future. I highly recommend Brady J at RDX Solar to anyone looking to make the switch to solar energy. His knowledge, professionalism, and exceptional customer service make him a standout in the industry.

8 months ago

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Paul Dunaway Phoenix, AZ

It took a while to hook it up. It seemed to be working alright ,then my APS bill started to rise higher. I found a wire had shorted out in the service panel and I called customer service and they said they would send someone out a week ago and nothing happened. I am lucky it didn't start a fire. Lousy customer service. Nobody here in Arizona will return my calls. I have to call Utah customer service and get no help.I am 85 yrs. old and living on a fixed income. I hate to spend money on a lawer but I guess I'm going to have to.

2 months ago

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BG Gazinski Tempe, AZ

At the start, everything went OK. But, when we cutover, we found 1/3 of the panels not working. We have tried contacting them repeatedly for over a month. Not one single response. This has been their behavior from the beginning. Kept us in the dark & no communications.

2 months ago

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Verified Customer

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David

Generally, they're responsive most of the time. Their install teams and a couple of leads there respond, the rest of the time it's hit-and-miss. It's running as it's designed.

7 months ago

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Verified Customer

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Raymond San Lorenzo, CA

10 months ago Edited January 10, 2024

Reply from radix solar

Hi Raymond, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 and we can take a look at what is going on with your system.

Jun. 19th, 2023

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Verified Customer

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Margarita Phoenix, AZ

The process went smoothly, Sabrina, Stetson’s assistant was easy to get a hold of and answered my questions in a timely manner. I only wish I had done a little more research and taken my time to make the decision, it’s way more expensive than an estimate I had gotten a year ago from another company.

10 months ago

Reply from radix solar

Hi Margarita, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Jun. 1st, 2023

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EFFREN R STARKS

Initially they were very good at keeping me informed of the progress, but then they stopped communicating and I actually had to initiate communications and track down one of their supervisors in order to get a response. it was top-of-the-line equipment, it's a very good value. But the follow-through, I would have to say at this point right now is very close to nonexistent. The installation was flawless. It was very well done. They're having problems with the power company on getting the system approved. They've submitted it three times, but they never told me that the system has been installed for two months and it's still not online. So basically I've got a brand new car in the driveway that I'm getting ready to make a payment on because the payment will be due next month. The first payment, but I don't have any keys for the system, so I'll be paying on basically a system that's not online.

8 months ago Edited January 10, 2024

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Verified Customer

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Justin

RDX Power was the first solar company that came and contacted us. The process of signing up with them was really easy, so was the installation- and I didn't have to do anything. They took care of everything.

1 year ago

Reply from radix solar

Hi Justin, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a 5 Star experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 28th, 2022

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Verified Customer

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Stetson Brian Banks Gilbert, AZ

Very professional in the process. The rep worked hard to get it working as effecient as possible and set proper expectations. I enjoyed watching the install process and it was cool to see how solar was installed.

1 year ago

Reply from radix solar

Hi Stetson Brian Banks, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Verified Customer

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Barbara Grudzien Spartanburg, SC

Felt they answered questions better, still felt not full disclosure. Or perhaps there was just so much information that it was hard to absorb all of it and missed some finer details. Cost of system seems ridiculous and not logical to buy. Still bought it anyway. Took almost a year to be completely installed.installed

1 year ago

Reply from radix solar

Hi Barbara, I am glad to hear that you had a good experience but also want to apologize for there not being a better relay of information. If you want to provide me the name of your Energy Expert we will work on providing better training moving forward. If you need anything from us, please reach out to our Customer Care team at (888)-919-0980 and we will look into your account.

Nov. 17th, 2022

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Verified Customer

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Kerry Katy, TX

It took way too long to turn the solar panels on and I know that wasn't their fault, but the sales guy was fantastic at first, but then after a while it got hard to get ahold of him. Installation was fine. They they were supposed to do it on a Friday. They showed up late because they were finishing another job and so they didn't finish it and they had to come back the next Monday to finish it. But the guys were very professional and it went fine other than that.

1 year ago

Reply from radix solar

Hi Kerry, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. We are sorry to hear that your installation had a couple of hiccups, but if you ever need to get in contact with us, our Customer Care number is (888)-919-0980. Also, be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Verified Customer

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I'm not really 100% happy with it, but it's working. Install was pretty sloppy. They didn't keep their promise and they broke my tiles and they were supposed to fix it. They were supposed to put bird netting around it, but now I have pigeons living underneath it. None of that has been done and I've had it for a couple years now. It's really good equipment, but the process is just no good. The payment plan is a little overdrawn and they're supposed to have somebody come out and check my solar panels every three months or every six months, and it's been a year and a half and I haven't seen anybody.

1 year ago

Reply from radix solar

Hi R, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 4th, 2022

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Verified Customer

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Lisa Hayward, CA

Could this be KOTA ENERGY? It has been a MESS! The April 15 cut off got a lot of us to sign up and you have obviously been OVER worked. I believe that using OTHER companies to set up is a BIG MISTAKE! Ours was set up and then PGE came and found the Solar Electrical panel to be put in THE WRONG PLACE. More holes in our home! AND all of the wiring has to REDONE, because they were done incorrectly! They are supposed to come to fix it and correct it. We are hoping and playing that it all works out!

10 months ago

Reply from radix solar

Hi Lisa, I am sorry to hear that this has been your experience, it looks like you are looking for KOTA Energy. This is their contact info 855-800-5682, I am hoping that they can help you get the issues you are experiencing resolved.

Jun. 7th, 2023

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Rob Olding

The installers were very professional and polite. They appeared highly organized and efficient in doing their work, and were helpful with any and all questions I asked. As for the system which was the product of their install, I have no experience with it at this point. Therefore I cannot as yet comment on that aspect.

7 months ago

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Adrian Bonet Prescott, AZ

I’m still not hooked up yet. There are a couple of glitches that need to be handled before I can turn on the solar power. APS just approved me today to start my solar, but there are a couple of things that need to be done so I haven’t begun my solar energy yet.

8 months ago

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Verified Customer

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Ashley Hernandez Congress, AZ

They were quick at first and good at updating. But in the past few months I have had to reach out for updates. I have made 1 payment so far and almost time for the 2nd with still no solar. It has not been hooked up. That's frustrating and the power utility man I talked to said I am not the only house in my town dealing with the same issues.

1 year ago

Reply from radix solar

Hi Ashley Hernandez, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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Verified Customer

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Angel Valdez Cottonwood, AZ

It's been over a year now since we had the solar panels installed. They are making way less power then promised which has resulted in paying two energy bills. We have been given the runaround by this company so many times after bringing this up to them, always saying it's the other companies involved responsibility. So we decided to do our own research and found we were indeed sold an undersized system at a high cost. It will cost 10,000 more dollars to actually start benefiting from going solar. We once again brought this up to RDX solar and they said they will conduct an investigation. Again more waiting, I guess I was supposed to reach out to them... They have yet to give me a solution or at least an attempt of an explanation and we are fed up. We are left paying a 30,0000 dollar solar panel system that only covers half of our energy needs, so far its been the worse decision in my life and wish they would just take them back and return the money we've invested in them back to us.

1 year ago

Reply from radix solar

Hi Angel Valdez, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. I am curious who your energy consultant is so that we can provide additional training and continue to make our processes better. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 19th, 2022

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Verified Customer

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Alan Neff

Salesperson lied to us and never returned phone calls or emails after we signed the contract.

1 year ago Edited January 10, 2024

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Verified Customer

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Hector J Perez Buckeye, AZ

My salesperson did not answer his phone after I signed the contract, nor did he ever return my call.he mentioned he would be available if I had any issues which an issue did come up during install. During the solar system install everything did not go as smooth as it could have gone, this was an add on system to our initial solar system And we also had an issue after it was installed.

1 year ago

Reply from radix solar

Hi Hector, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Verified Customer

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Lottie Flath Lake City, TN

They're awesome and they take no time to get back to you. Their job was well done. They picked up after themselves, they're nice and clean, and every question was answered.

1 year ago

Reply from radix solar

Hi Lottie, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Verified Customer

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Sandra NV

I appreciate the knowledge about your company and all that Jacob represented about it. He was very knowledgeable and precise about how the solar system was going to work and was very friendly and answered each question we asked with a professional and knowing answer. We feel like he’s a friend!

11 months ago

Reply from radix solar

Hi Sandra, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along your great feedback over to Jacob and let him know what a great job he is doing, thank you for taking the time to leave this great review!

May. 3rd, 2023

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Verified Customer

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Tamera Yucaipa, CA

Kayden was great. He explained everything, I had to call him a couple of times when I didn't hear from the installers and when they were going to do the electrical box upgrade. He checked what was going on and called me back right away.

11 months ago

Reply from radix solar

Hi Tamera, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along your great feedback over to Kayden and make sure he knows what a great job he us doing! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

May. 1st, 2023

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Cristina O'Reilly Anaheim, CA

Jason was a friendly and honest salesman. I had a lot of questions and doubts, but I’m really glad I made the decision to go solar. They explained the process and everything went smoothly. I’m no longer stressed about running the air conditioner. My last two SCE bills were a $45 credit and a $90 credit respectively. What’s not to love about that!?

1 year ago

Reply from radix solar

Hi Cristina O'Reilly, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I love seeing you save money and have such a great experience with your solar! I will be sure to pass that along to Jason and let him know what a great job he is doing. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 25th, 2023

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Verified Customer

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Brandon Ortega Fresno, CA

Blake is great, no issues. As far as the company goes, I am not so sure. I am already receiving a bill. I have no idea how to view my solar panel status to see if my panels are functioning correctly, or guestimate what my bill will be. Just take the money and run I guess. Very disappointed in the company. Now I will have to make a phone call and do a bunch of figuring out stuff because this information was never communicated to me through the company.

1 year ago

Reply from radix solar

Hi Brandon Ortega, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. It looks like you were installed with Solnova, here is their contact info to hopefully get some answers as far as installation (833) 765-6682. Let us know if we can help in anyway. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Trey Nix Mesa, AZ

Absolutely incredible company, from sale to install. Sales rep was awesome; very experienced and friendly. Everything was very well explained, and very transparent. The install crew was incredibly knowledgeable and very friendly as well. The fact that they do their own installs built a lot of trust for us I highly recommend doing business with RDX Power

1 year ago

Reply from radix solar

Hi Trey Nix, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback to our various teams. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

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