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OWN Energy

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LAST UPDATED: October 13th, 2022

OWN Energy provides customized solar solutions to residential property owners. The company's solar professionals have provided similar services within the solar industry for over five years. OWN Energy wants to take the complexities and rigidities out of the solar industry and put power back into the consumer’s hands. 

Rather than have limited relationships with one manufacturer or financing group, OWN is able to shop around and help clients as they navigate the decision-making process. Not all homes fit into one box, so solar systems should not have to either. OWN Energy claims to be able to assist with any project, any time, anywhere in the country. 

As a veteran-owned company, OWN Energy also specializes in helping military personnel save money with solar power. Both first responders and military families will have access to an additional discount when using OWN Energy for solar management services. This discount applies to those who work for fire departments, police departments, emergency medical services, or are/were in the Army, Navy, Coast Guard, Marine Corps, and Air Force. 

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The Good

  • Solar Specialists Available
  • Broad Service Area
  • Step-by-Step Process
  • Warranties

Solar Specialists Available 

Each interested client who chooses OWN Energy for solar work will have access to a dedicated solar specialist. These trained specialists will walk through the solar purchasing process after reviewing the savings report to determine what equipment and system best fit the property. This solar specialist will then be available as clients complete the OWN Energy process, a benefit not all solar companies provide.

Broad Service Area

The model by which OWN Energy operates allows for a large geographical service area spanning the entire country. Most solar installation companies are restricted to one state or a select few cities. Outside of this designated service area, these competitors are unavailable to provide insight or services. That is not the case with OWN Energy as the company is designed to provide nationwide service. 

Step-by-Step Process

Each client that goes through OWN Energy for solar help will receive the same proprietary service. After filling out a contact form, prospective clients can expect the following from OWN Energy:

  • Savings report 
  • Application 
  • Site survey 
  • Permit approval 
  • Installation 
  • System inspection
  • Operating approval 

Not all companies provide this level of step-by-step insight as to how work is completed and the order in which it is managed like OWN Energy does. 

Warranties 

The equipment warranty is backed by the manufacturer and lasts an average of 25 years covering repair and replacement parts. The workmanship warranty is then backed by the installation company for an average of 10 years covering issues related to installation work. OWN Energy's workmanship warranty is longer than average with an industry-leading 25-year coverage. 

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The Bad

  • Installation Questions

Installation Questions

Generally, companies that offer solar services on a national level have trusted installation and contracting partners all over the country that complete the installation work. Companies similarly designed to OWN Energy simply offer solar consulting services, advising clients about equipment options and ordering a customized solar system OWN Energy does not come out and make these claims. But it is difficult to determine how else the company offers limitless equipment options and nationwide installation without having implemented this model.

That means that there will be third-party involvement in these types of solar projects.

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The Bottom Line

Rather than a one-size-fits-all mentality, OWN Energy is working to tailor solar solutions to each client. With the help of a dedicated solar specialist, interested solar customers can walk through each factor that plays a role in solar system decision-making. OWN Energy claims to be able to offer this dedicated level of consulting on a national level, helping all types of property owners throughout the country. 

It is unclear how OWN Energy is able to manage a national customer base unless it outsources portions of the solar project, including installation, to other companies. However, for those looking to utilize a number of solar equipment options with the help of a solar specialist, OWN Energy may be a good option. 

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24 Reviews

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79%

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8%

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4%

2 grade

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1 grade

8%

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Candice Melbourne, FL

They kept me informed the entire process and when I did have an issue they were very quick to respond and get it taken care of. They were very thorough in their explanation. They took care of all of the paperwork and permits and approvals, it was really easy. It is producing well, I have a app on my phone where I can see each individual tiles performance. We did have an issue shortly after installation where one of the tiles was not performing, all I had to do was call and let them know and they validated that they were seeing the same thing on their end and sent a team out to fix the situation and it's all good. I don't have to do anything and I'm able to track it all on my phone.

5 months ago

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Tom Melbourne, FL

I didn't really do anything, they took care of everything so I really don't have to worry about anything. The people came out and put the panels on and then week or so late they came and put the power box on. I'm not sure how long after that, but they got it all validated and I was able to turn it on. It looks nice it. It was installed properly so it doesn't stick out. The sales reps were open and honest and I felt what they're telling me was true .

5 months ago

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Catherine Palmetto, FL

The individual that I spoke with was very knowledgeable and was able to articulate the savings and the best plan. The only thing that might have been better would be a little more instruction on how it actually it works. I had a little bit of confusion there, but otherwise it went very well. It's worked without any issues or glitches and looks, looks good. It has an expensive battery source.

5 months ago

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Joshua Melbourne, FL

The panels thye use are the number one rated panels. They seem to be open and transparent and knowledgeable around solar. They've been really responsive to questions and following up. It's been pretty smooth, they notified by email each step along the entire process. On installation today we were well aware of when they were going to be here, and the amount of time that they expected to be here. The only thing I think that was challenging was that they had to come back and make adjustments so our system wasn't operating at full capacity until probably like a month and a half two months later.

5 months ago

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Elaina Bernhard Malabar, FL

Luke K was very helpful and informative. Validated all was good through the process. My only concern is I do not have enough solar panels installed for the production of my house. Trying to get in touch with Titan to discuss adding more. My power bill changed very little.

4 months ago

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Kirk

They had good customer service. It hasn't broken yet. Everything seems fine so far. It went very quickly, actually surprisingly quickly. And very smooth. They were very responsive and answered all of our questions and basically didn't leave anything hanging with a question.

5 months ago

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Scott Sanford, FL

They showed up and they got everything done in one day. I've had no problems with it, but looking back if I knew they were just gonna go through another company for installation I would have just contracted with that company directly.

5 months ago

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Edilio Guillermo Apopka, FL

They got the system installed everything seem OK. I needed clarification how to interpreter the energy produce by the solar panel vs what I use from the Grid. I ask Own Energy and they took a few days to get back to me with the answer that was my only hiccup. They might want to have a session on their site for FAQ for customer. Their installation pass the county and electrical company inspection with green light. Yes, I do recommend Own Energy.

4 months ago

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John Tandarich Punta Gorda, FL

Post solar install and follow-up, especially by sales agent Okan B, was simply written as horrafic. Follow-up with most activities never took place; lie after lie about post installation training and promises to be onsite just never took place.

3 months ago

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Louise Deutsch Punta Gorda, FL

Okan was professional. He always responded quickly to any questions we had. He worked with us to make our panels the right amount for us.

4 months ago

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Hannah Fort Myers, FL

The guy that came to my house was great. He explained every single detail for all the solar panels and was just a great person. Still in the process of installation now.

5 months ago

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Edilio Guillermo

They install the solar panel system within the time frame they gave me. My only hiccup was after my first bill. I need to know how the eletrical company process the panel production vs what I use from the grip. Ownenergy took a while to answered that simple question. However, they are a new company and they might not have a database of customer frequently asked question(FAQ)

5 months ago

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Corey Windermere, FL

It went smoothly. It does what it's supposed to do so far. They were very responsive, and responded quickly. Clear information.

5 months ago

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Konrad Mount Dora, FL

Roman is makes himself available every time I call. Installation went very smoothly. It works very well and has easy instructions.

5 months ago

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Carl jones Fernandina Beach, FL

False advertising and lying. Electric bill still too high even when turning everything off and watch power usage. Strait garbage and very displeased and would never recommend or refer.

5 months ago

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Reply from OWN Energy

Hi Carl. We are sorry to hear that you are having issues with your solar system. We have looked through our system and do not have a Carl Jones as a customer. Please reach out to 407-504-1468 and we can try to help track down the correct solar company and get your system up and running as intended! Thank you.

Sep. 7th, 2022

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Glen Ellis Melbourne, FL

They worked with us on problems from installer, communication was great, Dave was the BEST

5 months ago

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Todd C Turner Rockledge, FL

Great presentation and helped guide me through the entire process.

4 months ago

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Fernando Franca Winter Garden, FL

Very good product! Roman was amazing while selling us the solar panels

4 months ago

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Luis Mejia Punta Gorda, FL

Okan was amazing, he was always on time and delivered on his promises.

5 months ago

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Mike Bonacci Casselberry, FL

Tyler is a professional, knowledgeable and caring sales person.

5 months ago

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Jimmy Winter Springs, FL

Very positive experience. Smooth and quick. They helped me a lot with that all our energy.

5 months ago

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Michael Gigliotti Orlando, FL

From start to end OWN representatives were professional

4 months ago

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Amanda Broadway Parrish, FL

Daniel has gone over and beyond every step!

4 months ago

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Ron Buda Nokomis, FL

So many schedule changes and work not Oked by the county

5 months ago