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10 User Reviews
LAST UPDATED: August 10th, 2022

OWN Energy provides customized solar solutions to residential property owners. The company's solar professionals have provided similar services within the solar industry for over five years. OWN Energy wants to take the complexities and rigidities out of the solar industry and put power back into the consumer’s hands. 

The method of OWN Energy is a somewhat of a plug and play approach. Rather than have limited relationships with one manufacturer or financing group, OWN is able to shop around and help clients as they navigate the decision-making process. Not all homes fit into one box, so solar systems should not have to either. OWN Energy claims to be able to assist with any project, any time, anywhere in the country. 

As a veteran-owned company, OWN Energy specializes in helping military personnel save money with solar power. Both first responders and military families will have access to an additional discount when using OWN Energy for solar management services. This discount applies to those who work for fire departments, police departments, emergency medical services, or are/were in the Army, Navy, Coast Guard, Marine Corps, and Air Force. 

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The Good

  • Solar Specialists Available
  • Broad Service Area
  • Step-by-Step Process

Solar Specialists Available 

Each interested client who chooses OWN Energy for solar work will have access to a dedicated solar specialist. These trained specialists will walk through the solar purchasing process after reviewing the savings report to determine what equipment and system best fit the property. This solar specialist will then be available as clients complete the OWN Energy process, a benefit not all solar companies provide.

Broad Service Area

The model by which OWN Energy operates allows for a large geographical service area spanning the entire country. Most solar installation companies are restricted to one state or a select few cities. Outside of this designated service area, these competitors are unavailable to provide insight or services. That is not the case with OWN Energy as the company is designed to provide nationwide service. 

Step-by-Step Process

Each client that goes through OWN Energy for solar help will receive the same proprietary service. After filling out a contact form, prospective clients can expect the following from OWN Energy:

  • Savings report 
  • Application 
  • Site survey 
  • Permit approval 
  • Installation 
  • System inspection
  • Operating approval 

Not all companies provide this level of step-by-step insight as to how work is completed and the order in which it is managed like OWN Energy does. 

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The Bad

  • Undisclosed Equipment Information
  • Unknown Warranty Details
  • Installation Questions

Undisclosed Equipment Information

Under a plug and play model, customers will ideally have their pick of any equipment on the market to have installed on their property. However, not all tier-1 manufacturers work with all solar sales and installation companies. This is why it is concerning that OWN Energy has not disclosed any equipment partnership or access information despite most competitors offering up this information to prospective clients. 

Unknown Warranty Details

Warranties are a standard offering in the solar industry. However, since it is unclear what manufacturers OWN Energy works with, there are no details on warranties available to its clients.

Generally, equipment and workmanship warranties are offered to solar clients. The equipment warranty is backed by the manufacturer and lasts an average of 25 years covering repair and replacement parts. The workmanship warranty is then backed by the installation company for an average of 10 years covering issues related to installation work.

Since it is not public what manufacturers OWN Energy works with and how installation is outsourced, there is no valuable information on available warranties. 

Installation Questions

Generally, companies that offer solar services on a national level have trusted installation and contracting partners all over the country that complete the installation work. Companies similarly designed to OWN Energy simply offer solar consulting services, advising clients about equipment options and ordering a customized solar system OWN Energy does not come out and make these claims. But it is difficult to determine how else the company offers limitless equipment options and nationwide installation without having implemented this model. That means that there will be third-party involvement in these types of solar projects.

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The Bottom Line

OWN Energy is taking a new approach to the solar industry. Rather than a "one size fits all" mentality, OWN Energy is working to tailor Solar solutions to the individual client. With the help of a dedicated solar specialist, interested solar customers will be able to walk through each factor that plays a role in solar system decision making. OWN Energy claims to be able to offer this dedicated level of consulting on a national level, helping all types of property owners throughout the country. 

Despite offering essentially unlimited solar combinations, OWN Energy has failed to disclose what tier-1 manufacturers, if any, the company partners with to obtain solar equipment. There is also no information on available warranties protecting this financial investment. Lastly, it is unclear how OWN Energy is able to manage a national customer base unless it outsources portions of the solar project, including installation, to other companies. 

For those looking to utilize a number of solar equipment options with the help of a solar specialist, OWN Energy may be a good option. It is unclear how the company moves forward once the design and purchasing elements are complete. 

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10 Reviews

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Candice Melbourne, FL

They kept me informed the entire process and when I did have an issue they were very quick to respond and get it taken care of. They were very thorough in their explanation. They took care of all of the paperwork and permits and approvals, it was really easy. It is producing well, I have a app on my phone where I can see each individual tiles performance. We did have an issue shortly after installation where one of the tiles was not performing, all I had to do was call and let them know and they validated that they were seeing the same thing on their end and sent a team out to fix the situation and it's all good. I don't have to do anything and I'm able to track it all on my phone.

6 days ago

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Tom Melbourne, FL

I didn't really do anything, they took care of everything so I really don't have to worry about anything. The people came out and put the panels on and then week or so late they came and put the power box on. I'm not sure how long after that, but they got it all validated and I was able to turn it on. It looks nice it. It was installed properly so it doesn't stick out. The sales reps were open and honest and I felt what they're telling me was true .

6 days ago

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Catherine Palmetto, FL

The individual that I spoke with was very knowledgeable and was able to articulate the savings and the best plan. The only thing that might have been better would be a little more instruction on how it actually it works. I had a little bit of confusion there, but otherwise it went very well. It's worked without any issues or glitches and looks, looks good. It has an expensive battery source.

6 days ago

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Joshua Melbourne, FL

The panels thye use are the number one rated panels. They seem to be open and transparent and knowledgeable around solar. They've been really responsive to questions and following up. It's been pretty smooth, they notified by email each step along the entire process. On installation today we were well aware of when they were going to be here, and the amount of time that they expected to be here. The only thing I think that was challenging was that they had to come back and make adjustments so our system wasn't operating at full capacity until probably like a month and a half two months later.

6 days ago

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Kirk

They had good customer service. It hasn't broken yet. Everything seems fine so far. It went very quickly, actually surprisingly quickly. And very smooth. They were very responsive and answered all of our questions and basically didn't leave anything hanging with a question.

6 days ago

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Scott Sanford, FL

They showed up and they got everything done in one day. I've had no problems with it, but looking back if I knew they were just gonna go through another company for installation I would have just contracted with that company directly.

6 days ago

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Hannah Fort Myers, FL

The guy that came to my house was great. He explained every single detail for all the solar panels and was just a great person. Still in the process of installation now.

6 days ago

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Konrad Mount Dora, FL

Roman is makes himself available every time I call. Installation went very smoothly. It works very well and has easy instructions.

6 days ago

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Corey Windermere, FL

It went smoothly. It does what it's supposed to do so far. They were very responsive, and responded quickly. Clear information.

6 days ago

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Jimmy Winter Springs, FL

Very positive experience. Smooth and quick. They helped me a lot with that all our energy.

6 days ago