OWN Energy Reviews

4.4

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25 User Reviews

6.9

Overall Score

4.4

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25 User Reviews

6.9

Overall Score

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Summary of Reviews

Star Rating

4.4

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25 Reviews

Review Breakdown

5 grade

76%

4 grade

3 grade

2 grade

1 grade

12%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Candice Melbourne, FL

They kept me informed the entire process and when I did have an issue they were very quick to respond and get it taken care of. They were very thorough in their explanation. They took care of all of the paperwork and permits and approvals, it was really easy. It is producing well, I have a app on my phone where I can see each individual tiles performance. We did have an issue shortly after installation where one of the tiles was not performing, all I had to do was call and let them know and they validated that they were seeing the same thing on their end and sent a team out to fix the situation and it's all good. I don't have to do anything and I'm able to track it all on my phone.

2 years ago

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Verified Customer

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Tom Melbourne, FL

I didn't really do anything, they took care of everything so I really don't have to worry about anything. The people came out and put the panels on and then week or so late they came and put the power box on. I'm not sure how long after that, but they got it all validated and I was able to turn it on. It looks nice it. It was installed properly so it doesn't stick out. The sales reps were open and honest and I felt what they're telling me was true .

2 years ago

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Verified Customer

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Catherine Palmetto, FL

The individual that I spoke with was very knowledgeable and was able to articulate the savings and the best plan. The only thing that might have been better would be a little more instruction on how it actually it works. I had a little bit of confusion there, but otherwise it went very well. It's worked without any issues or glitches and looks, looks good. It has an expensive battery source.

2 years ago

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Verified Customer

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Joshua Melbourne, FL

The panels thye use are the number one rated panels. They seem to be open and transparent and knowledgeable around solar. They've been really responsive to questions and following up. It's been pretty smooth, they notified by email each step along the entire process. On installation today we were well aware of when they were going to be here, and the amount of time that they expected to be here. The only thing I think that was challenging was that they had to come back and make adjustments so our system wasn't operating at full capacity until probably like a month and a half two months later.

2 years ago

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Verified Customer

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Kirk

They had good customer service. It hasn't broken yet. Everything seems fine so far. It went very quickly, actually surprisingly quickly. And very smooth. They were very responsive and answered all of our questions and basically didn't leave anything hanging with a question.

2 years ago

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Verified Customer

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Elaina Bernhard Malabar, FL

Luke K was very helpful and informative. Validated all was good through the process. My only concern is I do not have enough solar panels installed for the production of my house. Trying to get in touch with Titan to discuss adding more. My power bill changed very little.

2 years ago

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Verified Customer

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Scott Sanford, FL

They showed up and they got everything done in one day. I've had no problems with it, but looking back if I knew they were just gonna go through another company for installation I would have just contracted with that company directly.

2 years ago

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Verified Customer

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Hannah Fort Myers, FL

The guy that came to my house was great. He explained every single detail for all the solar panels and was just a great person. Still in the process of installation now.

2 years ago

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Edilio Guillermo Apopka, FL

They got the system installed everything seem OK. I needed clarification how to interpreter the energy produce by the solar panel vs what I use from the Grid. I ask Own Energy and they took a few days to get back to me with the answer that was my only hiccup. They might want to have a session on their site for FAQ for customer. Their installation pass the county and electrical company inspection with green light. Yes, I do recommend Own Energy.

2 years ago

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Verified Customer

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Louise Deutsch Punta Gorda, FL

Okan was professional. He always responded quickly to any questions we had. He worked with us to make our panels the right amount for us.

2 years ago

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Verified Customer

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Corey Windermere, FL

It went smoothly. It does what it's supposed to do so far. They were very responsive, and responded quickly. Clear information.

2 years ago

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Verified Customer

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Konrad Mount Dora, FL

Roman is makes himself available every time I call. Installation went very smoothly. It works very well and has easy instructions.

2 years ago

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Verified Customer

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John Tandarich Punta Gorda, FL

Post solar install and follow-up, especially by sales agent Okan B, was simply written as horrafic. Follow-up with most activities never took place; lie after lie about post installation training and promises to be onsite just never took place.

2 years ago

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Verified Customer

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Edilio Guillermo

They install the solar panel system within the time frame they gave me. My only hiccup was after my first bill. I need to know how the eletrical company process the panel production vs what I use from the grip. Ownenergy took a while to answered that simple question. However, they are a new company and they might not have a database of customer frequently asked question(FAQ)

2 years ago Edited January 10, 2024

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Verified Customer

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Carl jones Fernandina Beach, FL

False advertising and lying. Electric bill still too high even when turning everything off and watch power usage. Strait garbage and very displeased and would never recommend or refer.

2 years ago

Reply from OWN Energy

Hi Carl. We are sorry to hear that you are having issues with your solar system. We have looked through our system and do not have a Carl Jones as a customer. Please reach out to 407-504-1468 and we can try to help track down the correct solar company and get your system up and running as intended!

Thank you.

Sep. 7th, 2022

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Verified Customer

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Glen Ellis Melbourne, FL

They worked with us on problems from installer, communication was great, Dave was the BEST

2 years ago

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Verified Customer

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Jimmy Winter Springs, FL

Very positive experience. Smooth and quick. They helped me a lot with that all our energy.

2 years ago

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Verified Customer

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Todd C Turner Rockledge, FL

Great presentation and helped guide me through the entire process.

2 years ago

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Verified Customer

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Fernando Franca Winter Garden, FL

Very good product! Roman was amazing while selling us the solar panels

2 years ago

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Verified Customer

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Luis Mejia Punta Gorda, FL

Okan was amazing, he was always on time and delivered on his promises.

2 years ago

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Verified Customer

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Mike Bonacci Casselberry, FL

Tyler is a professional, knowledgeable and caring sales person.

2 years ago

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Verified Customer

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Michael Gigliotti Orlando, FL

From start to end OWN representatives were professional

2 years ago

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Verified Customer

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Amanda Broadway Parrish, FL

Daniel has gone over and beyond every step!

2 years ago

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Verified Customer

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Ron Buda Nokomis, FL

So many schedule changes and work not Oked by the county

2 years ago

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John R Kowalak Melbourne, FL

NO ENERGY SAVINGS (YET). WE WERE TOLD WE WOULD BE SAVING MONEY ON OUR ENERGY BILLS.

8 months ago