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New England Clean Energy

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5 User Reviews
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Founded in 2006, New England Clean Energy is headquartered in Hudson, Massachusetts, and provides solar solutions for homeowners, businesses, and non-profit entities. The company is a SunPower dealer that has installed over 700 energy systems in the New England area.p

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The Good

  • Industry-Leading Warranties
  • Certified Team Members

Industry-Leading Warranties

New England Clean Energy offers a 10-year workmanship warranty, which is double what most solar companies offer. In addition, the SunPower panels and SolarEdge inverters installed by New England Clean Energy come with 25-year and 12-year manufacturer's warranties, respectively.

Certified Team Members

New England Clean Energy takes care to hire employees who have exceptional work ethic, customer service skills, and environmental concern. The company has four North American Board of Certified Energy Practitioners (NABCEP) certified members on its team. Every electrician and member of the installation crew is Occupational Safety and Health Administration (OSHA) 10 certified, and 30 New England Clean Energy employees are OSHA 30 certified.

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The Bad

  • Lack of Transparency in a Few Areas
  • State Availability

Lack of Transparency in a Few Areas

New England Clean Energy's website is lacking a few important details, which can be frustrating for potential customers who are trying to find out more about the company and decide whether or not it's a good match for their solar needs. For example, the website provides little information about monitoring or moving options.

State Availability

Currently, New England Clean Energy's service area only includes parts of Massachusetts, Rhode Island, and New Hampshire. This is a relatively small service area compared to many other top companies in the industry. While being a local provider does have its own advantages, it also limits the number of consumers who have access to the company's products and services.

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The Bottom Line

New England Clean Energy has ten years of experience in the solar industry. The company offers industry-leading warranties, but its services are only available in Massachusetts, Rhode Island, and New Hampshire.

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Star Rating

4.8

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5 Reviews

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Naama Yacoby Littleton, NH

We had been customers of New England Clean Energy for 10 years now. Our experience with this company was excellent. When the system was installed, the team was extremely professional and did not leave any loose ends. We had no issues with the system since it was installed. So far, it provided what was promised. If you consider solar it’s a great idea! When I recently approached the company with a maintenance question, I received the same excellent treatment. If you consider which solar company you should pick, from the many that are out there, this one should be definitely on you list! It’s great to work with such a company and I highly recommend them.

3 months ago

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Geoff Allison Lincoln, MA

I have been wanting to go solar electric for many years. I chose another vendor, only to find out from a professional in the industry that New England clean energy would be my better bet! Ken has been maintaining our solar hot water system for 30 years, so we changed to New England Clean Energy. So far he has been absolutely correct. We are getting a bigger and better system for less money. The data, sales people, and engineering people involved in getting our system planned out, Is far superior than all other solar companies I had spoken to. I am elated in everything that has gone on so far. I am now confident that I have made the right choice. I will be happy to follow up when our electric bill down to nothing, and sharing all the results with. Geoff Allison Lincoln Ma.

2 years ago

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Christopher Houghtaling

I had a full system installed in 2017. One of the most professional companies I have dealt with having also been in the middle of a full barn renovation. What they quoted and what has evolved over the past year was exactly what they promised. I would highly recommend this company over the other more commercialized ones out there. Top notch team in my experience.

3 years ago

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Carole Shander Bedford, MA

Not only do they have excellent warranties, they go out of their way with customer service. They take care of everything and the whole process is easy for the customer. They use all black panels, which are more unobtrusive on the roof, and when I wasn't happy with the layout it was changed to what I liked (I like symmetry). All in all, an excellent company.

4 years ago

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Glen Engstrand Millbury, MA

New England clean Energy notified me that my system had a defective part thy came out and replaced it at no charge for me.They are easy to work with and their people know what they are doing. My system is producing more than what they guaranteed.

5 years ago

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