Name: ION Solar
Rating: 3.9

star star star star star

Lynnette Gawrys Newport News, VA

I was extremely please with the process. They kept me informed during every phase. It all went extremely smoothly

4 years ago

Reply from ION Solar

Lynnette, thank you for the wonderful review! We are happy that you felt informed during the process. We hope you are still loving your solar!

Sep. 17th, 2020

star star_border star_border star_border star_border

Nicole Las Vegas, NV

This has thus far been the worst experience. The complete lack of response from anyone including the project manager is completely ridiculous and the little bit of responses we're getting have been to blame the sales rep which definitely is not my issue. I would never recommend this company to anyone.

4 years ago

Reply from ION Solar

Nicole, we regret to say that we dropped the ball on communication. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Operations Director and Area Manager in Las Vegas are keeping a close eye on your project to ensure that there is clear, prompt communication moving forward between you and our team.

Sep. 19th, 2019

star star star star star

Peter Morrison Castle Rock, CO

Great team, great experience. They work really well to address all concerns up front, and then execute on the plan.

4 years ago

Reply from ION Solar

Thanks for the review, Peter! We're glad to hear that you are happy with your experience. Thank you for choosing ION as your solar provider!

Sep. 4th, 2019

star star star star star

Jenny Chesapeake, VA

Installation was quick , the staff was friendly and professional and the best part is we are saving money!!

4 years ago

Reply from ION Solar

Jenny, we appreciate your kind words. It put a smile on our faces to hear you are saving money! Our goal is to make solar simple and affordable for homeowners. Thank you for choosing ION as your solar provider!

Aug. 29th, 2019

star star star star star_border

Cindy Howard Denver, CO

They explained the process so it was easy to understand, and the on line app helps me to follow along as the install progresses.

4 years ago

Reply from ION Solar

We appreciate the feedback, Cindy! We're so happy to hear the app was helpful throughout the whole process. Thank you for trusting ION as your solar provider!

Sep. 5th, 2019

star star star star star

David Las Vegas, NV

Great company to buy solar from. They’ve been very nice in providing education in regards to solar energy.

4 years ago

Reply from ION Solar

David, thank you for the 5-star review! We try to help our customers be as informed as they can, so they can confidently make the switch to solar. We're pleased to hear you are happy with our services. Thanks for choosing ION Solar!

Sep. 5th, 2019

star star star star star

Brittaney Klocek Denver, CO

My experience with Ion Solar has been a very positive one. Everyone we worked with was very friendly and knowledgeable.

4 years ago

Reply from ION Solar

Brittaney, we're so happy to hear your experience with us has been a positive one. We appreciate you taking the time to leave a review. Thank you!

Sep. 6th, 2019

star star star star star

William Greener Denver, CO

ION personnel and workers have been very professional and knowledgeable in all respects of installation and follow up.

5 years ago

Reply from ION Solar

We appreciate your kind words, William. We're proud to call ourselves premium solar providers. Thank you for working with us!

Oct. 11th, 2019

star star star star star

Larry Matherly New Braunfels, TX

The entire process has been great everyone is professional and helpful I spoke to 3 companies before choosing ION

5 years ago

Reply from ION Solar

Larry, we appreciate you taking the time to leave a review. Thank you for trusting ION as your solar provider!

Oct. 16th, 2019

star star star star star_border

Tayler Pino Berthoud, CO

Great experience from the very start of the process. The advisor was so knowledgeable and excited about what he was presenting.

5 years ago

Reply from ION Solar

Tayler, thank you for the review!

Oct. 16th, 2019

star star star star star

Shawn Stephens Erie, CO

He was awesome and hung in there like a champ as we had toddlers running around throwing balls at him..

6 years ago

star star star star star_border

Liz Rio Rancho, NM

I am very happy with Ion. They were very professional and knowledgeable. I didn't have to do anything on my part, they did it all.!!!!

6 years ago

Reply from ION Solar

Liz, as a full-service solar provider - we handle it all. We're glad to hear you are pleased with our services. Thank you for the wonderful review!

Oct. 16th, 2019

star star_border star_border star_border star_border

Frank Drenik

I recently leased ION SOLAR PANELS installed and have been unablea single point of contact to answer my questions about billing rates, repairs, my contract and etc. I currently feel like I have been scammed because of the lack of ownership of the products ION SOLAR has to offer. Frank Drenik

6 years ago

star star_border star_border star_border star_border

Ilene O'Neal

When I signed on with Vision Solar I was promised what turned out to be a pack of LIES. Now it's ION Solar and the lies we were told have been just that and the are sorry we were misled nothing we can do. Well, BEWARE of ION Solar they decieve, cheat and lie to you. Please beware, they don't hold up their end of the deal.

7 years ago

star star star star star

Johnie Tolman Midvale, UT

Amazing customer support love vision solar because they are professional and they know their solar!!!

7 years ago

star star_border star_border star_border star_border

jim g

called vision , they started paper work through green sky financial. about a month & a half, i cancelled . i later get a bill for $1100.after phone conversations, they reduced it to$600. I just paid them off. My advice DO NOT go there.

7 years ago

star star star star star_border

Thad Hansen Tremonton, UT

Company was good to work with. Always kept me informed on what was going on. Only complaint was that it took so long to get it all up and running

7 years ago

star star_border star_border star_border star_border

Janice Woods Lexington, SC

AWFUL - took almost 6 months to get a 10kw system installed and turned up - I would recommend to anyone, just NOT Vison Solar - may do well in their home state, but not in South Carolina. Spent WAY too much money for the WORST service I have ever received. Sales Rep and new installer were nice.

8 years ago

star star_border star_border star_border star_border

Tempa Graves Aurora, CO

The care for custermers was not there, all you could say was im sorry, no one wonts to here to mess, when its costing them money and time, you guys should do what you say, and stop fooling to custermer, its not always about money, its about being up front with people, you will make more mony by telling the truth, and give people what you say you are going to give them.

1 year ago

star star star star star

Patricia Wright

Everyone seems to be on the same page. They coordinate extremely well and update customers as required in a timely fashion.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Don

Problem in communication between ION and Reimagine Roofing. We have yet to see the benefit in our bill from PGE. Installer lack any customer skills. The electrician was great.

1 year ago

star star star star star

William Griffith Newport News, VA

Everyone worked together to maintain a high standard of excellence during each phase of the design and installation process.

1 year ago

star star_border star_border star_border star_border

Jean DeVenney Eugene, OR

These folks may be great solar installers, but they will not get my business. One inquiry and then I let them know when they called that I needed to wait, wasn’t in the market yet, and they are hounding me. Phone calls, texts messages… many times a week, despite being asked to stop. Because of this if I ever decide to install solar I will not use them

1 year ago

star star star star star

Caitlin Jacobson Virginia Beach, VA

Great experience, everyone was knowledgeable and helpful. It was super fast and smooth process…best home upgrade process yet!

1 year ago

star star star star star

Kyle Surgeoner

Dealing with ION has been a breeze. They took care of everything from beginning to the end. Can’t say enough good about them!!!!!

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Colleen Bryan Little Elm, TX

Not happy. Waste of money thus far- have realized 0 dollars in savings whatsoever

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Sean C Kenyon Aubrey, TX

Not totally happy with the system. Ion over promised and under delivered.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

David Brouillette Albuquerque, NM

Unprofessional and badgering. Still have issues with higher than expected bills.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jena Eagle Mountain, UT

When they installed our solar panels they damaged many shingles. We had water damage to our home because of their sloppy work. It's been over 3 months and they still haven't fixed everything. Stay away from this company!!

1 year ago

check_circle

Verified Customer

star star star star star

Barbara L Bowman San Antonio, TX

I loved how well my agent explained how it all worked and worked hard to get me approved.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Alan Stapley Santa Clara, CA

They where supposed to give me a ground mount price and never came or called nothings after we worked for 3 months to get something done very disappointed . Amazing not close

1 year ago

check_circle

Verified Customer

star star star star star_border

Mike Mazatlán, SIN

We didn’t need to do anything, ION took care of everything. They were very professional and did a great job!

1 year ago

check_circle

Verified Customer

star star star star star

zhongjun han Las Vegas, NV

Installed last summer, so far so good. The sells and stuff people were really nice also. Recommend!

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Pedro TX

I am not too happy with my solar system I still pay a bit more than expected. And I didn’t receive any tax credit as I was told.

1 year ago

check_circle

Verified Customer

star star star star star

Bernard and Bonnie McRae Aylett, VA

The promptness, cleanliness, and good attitudes of the installers and the salesman.

1 year ago

check_circle

Verified Customer

star star star star star_border

Noris

Great salesman very persistent and on top of everything. Everyone at ION has been very helpful and supportive

1 year ago

check_circle

Verified Customer

star star star star star

Martin Mechanicsville, VA

The company and its employees were amazing. I’ve already recommended ION to several friends.

1 year ago

check_circle

Verified Customer

star star star star star

Angela Washington, DC

Working with has been great! They are always responsive to our questions and requests.

1 year ago

check_circle

Verified Customer

star star star star star

Joseph Sasebo, 42

So far so good. Generates 97% of energy usage on average. I don't get to use it but my tenants do.

1 year ago

check_circle

Verified Customer

star star star star star

Nestor Aponte Loveland, CO

Awesome to work with, great communication and they do move you don’t need to do Hardly anything

1 year ago

check_circle

Verified Customer

star star star star star

Christopher Louisa, VA

I love saving money on my electric bill every month. So far, has saved me more than my payments.

1 year ago

check_circle

Verified Customer

star star star star star

Linda Guyer Baltimore, MD

Finally a solar company that delivers truth, an excellent customer service and product

1 year ago Edited May 15, 2023

star star star_border star_border star_border

Gerald Henrico, VA

Not meeting or hands on help at end. We are not highly computer literate so we are left hanging. We need some hand holding to understand wlenohase! Left us in the dark.

1 year ago

star star star_border star_border star_border

Edward Washington, DC

The install was great but customer service terrible. I called several times about SCRETrade and never heard back. I am at a point that I am thinking about calling the BBB.

1 year ago

star star star star star

Linda Denver, CO

Great communication from ION, I felt like I always knew where I was in the process

1 year ago

star star star star_border star_border

JimNasty03

It almost cut my bill in half besides the winter months so far I’ve paid slightly more than if I wouldn’t have got them

1 year ago

star star star star star

Phillip

Great materials, professional crew that completed the installation quicker than I thought possible

1 year ago

star star star star star

Bill Lutz Virginia Beach, VA

The best part was the communication throughout the process. I always knew what was happening.

2 years ago

star star_border star_border star_border star_border

Conner Jenkins Fayetteville, NC

Took a year to have them turned on.... Issue after issue. Failed 3 inspections when I first told them it was an old house to warn them. I could go on and on. Just find someone else and don't trust them on the rebate pitch.

2 years ago

star star star star star_border

Navyduck Virginia Beach, VA

Overall very happy with our experience.... they send lots of updates and email throughout the process.....

2 years ago