Name: ION Solar
Rating: 3.7

star star star star star

Christopher M Smith Chesapeake, VA

Great company to work with. Very processional. Explained everything about the solar array and how it would work in Virginia.

3 years ago

Reply from ION Solar

Christopher, thank you for the fantastic review! It means so much to us to hear you enjoyed your experience. We hope you love your Virginia solar!

Sep. 10th, 2020

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Gerald Dermady Hampton, VA

ION did a great job on my installation from the salesman that came and talked with me to the install and the turning on of the system.

4 years ago

Reply from ION Solar

Gerald, we are happy to hear you enjoyed your experience from start to finish! We hope you now are enjoying your solar panels!

Sep. 10th, 2020

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Perla Murillo Denver, CO

I personally recommend ION solar for their excellent communication and professionalism since the beginning of the process.

4 years ago

Reply from ION Solar

Perla, thank you for your recommendation and the five-star review. We are so glad you found our team to be professional and communicative. We hope that you are loving your solar!

Sep. 17th, 2020

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Tanya Layne ,

Very professional team. Each person I have come in contact with are excited to work for Ion Solar. They have quality work! Highly reccomend.

4 years ago

Reply from ION Solar

Tanya, thank you for the five-star review! We are happy that you have found our team to be enthusiastic about the work they are doing. We are also grateful for your recommendation! Thanks again for the awesome review!

Sep. 17th, 2020

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Scott Tisor South Jordan, UT

They were very professional and were always there to answer questions, they made me feel very comfortable with the whole process.

4 years ago

Reply from ION Solar

Scott, we are so glad that you enjoyed your experience with us and found the process to be comfortable. Thanks for leaving us a review! We hope you continue to enjoy going solar!

Sep. 17th, 2020

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Rhonda Virginia Beach, VA

The company is truthful and information presented is based on facts and sales person was not pushy but impressed me with knowledge.

4 years ago

Reply from ION Solar

Rhonda, thank you for the five-star review! We are happy that you enjoyed your experience. We hope you love your solar!

Sep. 17th, 2020

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Diana Fisher Norfolk, VA

The process so far has been very positive. From the man who first knocked on our door to the installers, they have been polite and informative.

4 years ago

Reply from ION Solar

Diana, thank you for the five-star review! We are happy to hear that you found our team to be polite and informative. We hope that you continue to enjoy your solar!

Sep. 17th, 2020

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DON Round Rock, TX

Good experience. The did what they said they would do. I will recommend them. The system is up and running and it looks good after the first month.

4 years ago

Reply from ION Solar

Don, thank you for the wonderful review and recommendation!

Jan. 9th, 2020

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Frank Martinez Albuquerque, NM

The communication was excellent they explained their product in detail. They went over everything in detail that we understood. They were friendly.

4 years ago

Reply from ION Solar

Frank, we understand what a big deal switching to solar is, which is why we make sure our customers are informed and kept up-to-date throughout the entire process! Thank you for taking the time to share your experience with us!

Jan. 9th, 2020

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WDroste Midlothian, VA

Great people great workmen great leaders. Great job. Even the county inspector told me he has never had a problem with the work done by ION

4 years ago

Reply from ION Solar

Thank you for the wonderful review!

Dec. 6th, 2019

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Jeannie Aurora, CO

In spite of unrelated issues, a good experience. I was kept informed every step of the way, and they were open and honest.

4 years ago

Reply from ION Solar

Our team here at ION is thrilled to hear such good feedback, and we're proud to provide a premium solar experience for our customers. We appreciate your kind remarks, Jeannie. Thanks for choosing ION Solar!

Aug. 23rd, 2019

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Lance Kotschwar Greeley, CO

process was seamless and smooth start to finish; everything was well-planned and communicated. people are all very nice, and very competent

4 years ago

Reply from ION Solar

Hearing that you had a "seamless and smooth" process is the best thing we could hope for! Thank you for taking the time to share your experience with us, Lance. Congratulations on your new solar system!

Aug. 23rd, 2019

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Annette S Edgewood, NM

Ion solar installed solar for my new, total electric home. I am very happy with it and the teams sent out were very professional.

4 years ago

Reply from ION Solar

Annette, we appreciate you taking the time to leave a review. We are so happy to hear that your solar experience has been a positive one. Cheers to a world powered by clean, renewable energy!

Aug. 21st, 2019

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Matt W Chesapeake, VA

Very professional team. Was happy with everything from design to completion. Would recommend them to friends and family for sure.

5 years ago

Reply from ION Solar

Matt, we appreciate your review and recommendation. Thank you!!

Oct. 11th, 2019

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Marilyn Magee Pueblo, CO

Ion kept in touch with us every step of the way and when it was time to install they were in and out in no time. Great job!

5 years ago

Reply from ION Solar

Marilyn, thank you so much for the review! Customer communication is key for any big project like this, we're glad to hear we were able to deliver.

Oct. 11th, 2019

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Michelle Hamilton Cibolo, TX

Exceptional service all around.. From Sales presentation to final inspection very pleased!! Thanks ION system working better than expected!!

5 years ago

Reply from ION Solar

Michelle, we pride ourselves on providing a premium solar experience, so hearing you had exceptional service all around put a big smile on our faces. Thank you for this wonderful review!

Oct. 11th, 2019

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Eileen GRABANSKI Hillsboro, ND

Professional, friendly and clear in what will happen once we agreed. It is a nice company and I will recommend them to anyone.

5 years ago

Reply from ION Solar

Eileen, thank you for the review and recommendation - we truly appreciate it.

Oct. 11th, 2019

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C Tokar Newport News, VA

Sales team was friendly. Install team professional, quick, and friendly Solar panels productive! Already producing more power than I am using.

5 years ago

Reply from ION Solar

Thank you for this wonderful review!

Oct. 11th, 2019

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Preston Bixler Virginia Beach, VA

quick and efficient installation. Any questions or concerns we addressed to meet my standards. Install team was nice as well.

5 years ago

Reply from ION Solar

Preston, we're glad to hear the installation was quick and efficient. Thanks for the review!

Oct. 11th, 2019

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John

Ion Solar did an outstanding job of planning and installing my new solar panels on my roof. They kept me informed at each step.

5 years ago

Reply from ION Solar

We're thrilled to hear our team delivered on communication from start to finish. Thank you for the review, John!

Oct. 11th, 2019

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Richard Landry Colorado Springs, CO

Got the install and everything done within 2 months, quick and good customer service, always answered my calls and texts.

5 years ago

Reply from ION Solar

Quick and easy, that's what we like to hear! Thank you for the review, Richard!

Oct. 11th, 2019

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Denver Consumer Aurora, CO

If you are looking for a "Premium Solar Company" Look else where. If you do end up going with ION do yourself a huge favor and at least ask to see the electricians licence. ION came through and let me know I needed a service upgrade to receive the solar. They claimed they would pay for it, yeah that didnt happen. Then the "electrician" that came out to do the work, turned a 110 circuit into a 240 circuit and blew up my basement. Oh yeah, I tried to cancel and they said theyu would keep my down payment and sue me

5 years ago

Reply from ION Solar

Hello, we would like to sincerely apologize for the unfortunate experience you had. We'd like to learn more about your specific situation and make things right. If you wouldn't mind emailing us at or calling 888-781-7074 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business.

Feb. 14th, 2019

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David Cunningham Pueblo, CO

All and all the experience has been outstanding. I love the power output. My only complaint would be the constant phone calls.

5 years ago

Reply from ION Solar

David, thank you for the useful feedback. We try to keep our customers informed and up-to-date every step of the process. We appreciate you taking the time to share your experience with us!

Oct. 16th, 2019

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Sherri Dankers Denver, CO

Painless and fast, would recommend this company to anyone looking for a solar solution. Best solar company I have ever worked with.

5 years ago

Reply from ION Solar

"Painless and fast" - that is what we love to hear! Thank you for taking the time to leave a review, Sherri!

Oct. 16th, 2019

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Eric Castle Rock, CO

Great company, great experience! High quality equipment and installation, great customer service. Friendly, professional team. Highly recommend!

5 years ago

Reply from ION Solar

Eric, thank you for the review and recommendation!

Oct. 16th, 2019

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Michael Wiggins Colorado Springs, CO

I could not have chosen a more knowledgeable and professional company! I’m very impressed with my system! Thanks Ion!!!

5 years ago

Reply from ION Solar

Thank you so much for you kind words, Michael. We really appreciate you taking the time to share your experience with us!

Oct. 18th, 2018

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Krystal Henderson, NV

Pricing was INSANELY high for Las Vegas at $4.15/watt! They tried to tell me that NV Energy currently charges me 15 cents a kwh. That is absolutely incorrect. It's 11 cents and has NEVER been 15 cents. They quoted a system that was well under the size I needed and tried to tell me it was an 80% offset. I use 15,000 kwh and they were only going to deliver 9,000 kwh. Don't waste your time with these liars.

5 years ago

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Patrick Johnson Huntington Beach, CA

VERY SCAMMY... BEWARE problems started day 1. Construction was delayed, we went through 5 project managers all with different reasons for new delays. Now I get my statement from the loan company and what I signed up for is approx $4,000 more. I have had a dozen phone calls and over 100 emails to resolve. Maddy T. told me they would refinance my loan to align with our agreement with what salesman promised. Now she has disappeared without actually doing anything. This has been going on for months. No customer service, very scamy. beware

6 years ago

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Nadene Frick Pittsburg, CA

It took me 3 and a half months to have the breakers replaced that were installed incorrectly in my box. That may have been the cause of my air conditioner going out and, since they were over heating, may have caused an electrical fire. It wasn’t until I went to the California State Contractors Board that they finally responded. Also, corporate headquarters are in Utah. I would recommend going with a company in the state you live in. I was also told a lot of things that were not true when we dealt with sales...such as they come out and clean the panels.

6 years ago

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Victor Munoz Austin, TX

This company is really bad they come to my house and promised me a good deal and the deal never get complete the trim one tree and they can't talk to my neighbors about the shade of their tree and the process last almost 6 months and people not showing when they have to, you have to deal with people in other states and they switched project managers at least 3 times at the end I have a message telling me they will cancel because can't get permission from my neighbor to trim the tree (what is false) they never talked to them I will never deal with this company be careful.

6 years ago

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Steven Sowles

Ion explained the process and stayed on track. They kept us informed of schedule changes and delays on Mountain Electric Association; cause a few week delay

6 years ago

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Florrie Nuttall Springville, UT

The process was easy and the product efficient. I can't believe how little we pay for our power now! Great company to work with.

6 years ago

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RT Draper, UT

Great experience. Installation, billing and support was amazing. Kelly and his team updated throughout the entire process.

7 years ago

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James Johnston North Charleston, SC

By far the best deal I found in SC. No other company could beat their rates/equipment and service. Very professional all around.

7 years ago

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Verified Customer

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Dajana Thomas

Had some issues to get our HOA approval. ION solar said they take care of it. Had some run arounds to get the right documents to get the solar panels approved with our HOA.

1 year ago

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Loyd Perrymore Royse City, TX

The installation went well and they even did some repairs on the roof for me. The biggest issue is getting all the inspections and paperwork done (which they handled mostly).

2 years ago

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Nicholas Dix Greeley, CO

Pretty simple from start to finish. They were flexible when my schedule changed and I couldn’t be home for appointments. The system appears to be running well.

2 years ago

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Verified Customer

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Rodney Manitou Springs, CO

Availability, not having to wait to get issues resolved or questions answered.

1 year ago

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Verified Customer

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Matt Buda, TX

They showed up on time and they knocked it out pretty quick, 27 panels.

1 year ago

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Verified Customer

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Michael Meier Los Alamos, NM

Most service was and is excellent. There were a few communication problems.

1 year ago

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Verified Customer

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Judy Rigg Santa Fe, NM

Love having solar. The systems seems to be working well.

1 year ago

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Verified Customer

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J Anthony Wingate Albuquerque, NM

Customer service and response time to needs.

1 year ago

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Verified Customer

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DJ Garcia Albuquerque, NM

Excellent communication and follow through.

1 year ago

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Verified Customer

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Robert Albuquerque, NM

Once they got the money, they ignored us. They system seems to be doing what it's supposed to be doing.

1 year ago

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Verified Customer

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Khage

Was told Solar would eliminate my power bill. Still spending $50-$125 on my power bill on top of my solar bill. Have yet to get a $0 bill from Rocky Mountain Power like I was told. Not saving any money and now I'm in the hole $30k. Would be awesome if I was only paying my Solar bill every month, but thats not the case here.

1 year ago

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Verified Customer

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Russell Las Vegas, NV

Ion was very professional from the time we bought the system through the install all the way through the PTO.

1 year ago

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Verified Customer

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Shaina Hidalgo New Braunfels, TX

Wish I could put 0 nothibg has been the truth since we started with ion customer service is definitely a negative no one is on the same page been waiting for months for a call back we have to continue to call over and over and still don't get any results def won't recommend to anyone any more just wish we didn't go with this company either

1 year ago

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Verified Customer

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Carol Oregon City, OR

ION Solar was great to work with. Would recommend them to anyone looking to put solar on their home.

1 year ago

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Verified Customer

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Luis Gutierrez San Antonio, TX

Very slow process. Highly over priced compared to other solar companies. They fund your loan before you are given permission to operate by the utility company so you end up having overlapping solar loan payments and energy bill payments. They’ll do anything to get your business but look elsewhere as many companies are much cheaper!

1 year ago

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Verified Customer

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Samantha Hurley Portsmouth, VA

Even after installation, ION has kept in contact with me to make sure everything is running smoothly.

1 year ago