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Fusion Power Reviews

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6.3

Overall Score

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Breland Mesa, AZ

I guess it does what it's supposed to do but it's very expensive and does not save any money contrary to the marketing material.

3 years ago

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Christa Harris Phoenix, AZ

Do not do business with this company! Review what your AVERAGE monthly utility bills are. If you receive a quote from them, carefully review the monthly loan amount you will be required to pay compared to your AVERAGE monthly cost without solar. You will clearly be able to see that it is not a financial sound decision to utilize solar. They will oversell you on what you need and the maximum annual tax credit is only $1,000.

1 year ago

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larry Wood Peoria, AZ

I have nothing but positive actions with the compnay

3 years ago

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Michael Woodall Glendale, AZ

Been waiting one year to complete hook up. Made at least 6 reservations to hookup, then tell us they will walk us through it to hookup ourselves.

3 years ago

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Tamika S Dixon Buckeye, AZ

I still pay a high electric bill. 400 to 500 a month in the summer. The main reason for getting solar.

3 years ago

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Donald Chisholm Florence, AZ

Great except for hang up with sales rep about perks after install

3 years ago

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Mayra Youngtown, AZ

Great service when it comes to asking questions

3 years ago

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Ronald L Kehl Sun City West, AZ

Have tried many times, emails and contact to get my friends/family rebate. No joy yet, over a year now!!

3 years ago

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K Arizona City, AZ

Installation was fine, the process just took a long time for it to be turned on.

3 years ago

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Donald Sun City, AZ

This was a mistake. I made calls to their customer service and never got calls back. I would recommend other people check out other companies.

3 years ago

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Rosa Cervantes Florence, AZ

It does help save on my electricity and it is all about saving money

3 years ago

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JAMES FREEMAN Glendale, AZ

seems a bit pricey for the monthly lease but my APS bills are much lower.

3 years ago

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Kristi Trachte Surprise, AZ

You can get solar at a better price do it, their loan is to get you to pay more.

3 years ago

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Guzman Frank Phoenix, AZ

Customer service is exceptional!!! Staff is on top of it!!!

3 years ago

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William Messersmith Sun City West, AZ

I believe that my system under performs it's capability because the inverter is undersized.

3 years ago

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Gary Rippentrop Sun City West, AZ

Never instructed on how to track power usage or surplus. Suspect not enough panels.

3 years ago

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Robert Anders Buckeye, AZ

Haven't paid an APS bill in over two years.

3 years ago

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Robert Jenkins Goodyear, AZ

good upfront sales and install but once installed, not a word from the company

3 years ago

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Ronald Sun City West, AZ

Excellent to work with and reliable for information

3 years ago

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Jim Gray Sun City, AZ

Rate of power was miscalculated and monthly lease was too high

3 years ago

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Domingo & Ezther Solis Arizona City, AZ

George was very good at his job. Made it smooth and easy for us.

3 years ago

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Cassandra Thomaseec Coolidge, AZ

Always available for questions, clarifications or concerns.

3 years ago

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Reply from Fusion Power

Thank you

May. 24th, 2021

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Bill Gilbert, AZ

Very professional and were dependable. They were on time

3 years ago

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Reply from Fusion Power

Thx

May. 24th, 2021

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LaDonna Bishop Phoenix, AZ

Great customer service and communication.

3 years ago

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Reply from Fusion Power

Thank yoy

May. 24th, 2021

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Karin Lamb Phoenix, AZ

Any time I had a question they were there to answer.

3 years ago

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Reply from Fusion Power

Thank you

May. 24th, 2021

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Carl Phoenix, AZ

Overall satisfaction Great support. Good team work.

3 years ago

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Reply from Fusion Power

Thank you

May. 24th, 2021

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J Sykes Surprise, AZ

Their referral program took a long time for us to receive our rewards.

3 years ago

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Salazar Eloy, AZ

Rushed to sign papers, couple things promised to make sale, didn't fulfill all sales picthes, panels not making enough

3 years ago

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Susan Wheeler Yuma, AZ

Salesman followed through from start to finish

3 years ago

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Reply from Fusion Power

Thx!

May. 24th, 2021

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Armando Carranza Florence, AZ

Because they signed me up with out having inventory I had to get my solar in 2 steps but with a few months in between.

3 years ago

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Darlene Krenzel Sun City, AZ

Very helpful. Always answer questions I have.

3 years ago

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Stevens Sun City West, AZ

Customer service is terrible, your attention to our concerns and questions were devoid in nature. Original rep a liar and non-communicative.

3 years ago

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Kerry Mesa, AZ

Not helpful on following thou when they dropped the ball on a cash payout. Dragged their feet till loan was approved and sold off.

3 years ago

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Michael Evans Sun City West, AZ

THE INSTALL WAS NOT DONE CORRECTLY HAD TO BE INSPECTED THREE TIMES FOR THE SAME PROBLEM

3 years ago

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Bob Ritala Sun City, AZ

Excellent system, great customer service

3 years ago

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Barend D De Beer Sun City West, AZ

Perfect installation and excellent follow up service.

3 years ago

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Michael Dugan Sun City West, AZ

Like the results I have received so far. Looking forward to Summer savings

3 years ago

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Kevin Chandler, AZ

They just wanted to sell me solar and lied about most of the process and no follow-up on inner workings . I would never use this company again

3 years ago

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jans mitchel Arizona City, AZ

Have been helpful in all aspects of getting solar.

3 years ago

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Judy Cameron Surprise, AZ

Haven’t dealt with the company except installation and cleanup

3 years ago

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Sam Travis Phoenix, AZ

They kept me informed and up to date. Answered all my questions and concerns

3 years ago

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Wyman Atwater, CA

The solar panels have not been hooked up correctly and we have been waiting a year and half. We don’t have anything to show for it.

3 years ago

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Sharod Mesa, AZ

It’s been on two months and it is still not turned on and I don’t know what is happening.

3 years ago

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Bill Sun City West, AZ

They didn’t install it right. I never received a layout to see what it would look like and it is not the best.

3 years ago

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Ivory Phoenix, AZ

I don’t get replies back when I contact the company. They don’t like to hear people complaining. I don’t like fusion power.

3 years ago

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Witte Florence, AZ

Fusion Power does not follow through with things, I don’t know if it was the right company for us. It is not working as well as they said it could.

3 years ago

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Ronald Queen Creek, AZ

The process was pretty simple and good, it just took a while to do it.

3 years ago

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William Phoenix, AZ

The company has been very quick to answer questions.

3 years ago

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Virginia Mesa, AZ

It's never worked. I would recommend that no one use this company ever. I'm totally disappointed and I still to this moment do not have solar.

3 years ago

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Lienemann Sun City West, AZ

I guess the product works okay. It appears to be making energy.

3 years ago