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4.2
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Author: Kaitlyn Short
Bright Planet Solar, founded in 2014, is a solar installation and operations support platform for solar sales representatives and companies headquartered in Auburn, Massachusetts.
Bright Planet Solar works with a variety of sales and equipment partners to deliver a seamless solar system installation process. The company prioritizes the customer experience and offers support at every stage of the solar process and beyond.
Continue reading to learn more about this solar company or jump down to Bright Planet Solar reviews to discover what customers think about working with this solar installer.
Bright Planet Solar operation is unique because the company has so many equipment partners. Generally, the installation contractor would depend on the sales team to provide solar equipment direction, but Bright Planet Solar has done its own work in building strategic partnerships.
This allows Bright Planet Solar clients to access a number of solar equipment options, zeroing in on the best option for the specific property. Bright Planet Solar equipment partnerships include the following:
These tier-1 solar manufacturers have built a repertoire with Bright Planet Solar and clients will have their pick when it comes to panels, inverters, and batteries which is not the case with all solar installation providers.
All Bright Planet Solar installations are done by trained and certified in-house members of the team. There are no subcontractors or other moving parts to deal with during the installation. This enables Bright Planet Solar to boast some of the fastest installation times in the industry.
For customers, this is beneficial because it reduces the likelihood of disconnects between different parties that can be involved in the solar installation process. When a solar company works with multiple subcontractors and doesn’t do all work in-house, the margin for error can increase and result in a longer installation timeline.
Generally, solar installation services are a local offering. More often than not, solar installation companies will service one state or a select few cities or counties that are highly populated or have a higher concentration of potential clients. There are not many companies that expand and offer services across state lines.
A few have found alternative ways to serve multiple states, and Bright Planet Solar is one of these companies. To date, Bright Planet Solar offers installation services in the following states:
In addition to offering services in eight different states, Bright Planet Solar recently expanded its service offerings to Puerto Rico.
Warranties are commonplace with the solar industry. Because of the high costs required to install a solar panel system, most solar companies offer warranties to provide homeowners with peace of mind. Equipment warranties are typically provided through the manufacturer of the product.
Equipment warranties usually last 25 years and provide replacement parts and repairs when necessary. The installation company then generally offers a workmanship warranty protecting against any issues associated with installation. The industry average workmanship warranty length is 10 years.
These warranties are generally made public as it plays a role in many prospective clients' decisions. However, Bright Planet Solar has not disclosed any warranty information or if the company even offers a workmanship warranty to its clients.
Bright Planet Solar has a limited number of customer reviews on BestCompany.com. We cannot give a final recommendation on this company until there is more customer information.
However, based on current Blue Planet Solar reviews, feedback is primarily negative with customers frequently mentioning disappointing customer service experiences — customer service is slow to respond and ultimately unhelpful throughout the solar installation process.
We recommend comparing solar company options in your area and researching companies that may have a higher customer sentiment rating.
Bright Planet Solar is a solar installation company that has numerous tier-1 equipment partners, allowing Bright Planet Solar to provide clients with completely customized solutions. All installation projects are conducted by Bright Planet Solar installation teams and the work is never subcontracted out.
While there are a number of reasons homeowners may want to use Bright Planet Solar for installation services, there are limitations to be aware of. First and foremost, Bright Planet Solar is not a sales company which means the initial point of contact will be a third player in the solar process. Clients will have to go through a solar sales team to get to Bright Planet Solar. Also, there is no warranty information disclosed publicly by Bright Planet Solar.
Considering all qualifying characteristics, clients would likely find the Bright Planet Solar installation service to be a high-caliber service. However, it's not like a client can go directly to Bright Planet Solar to get the solar process started. Clients will need to get in contact with one of the sales companies that partner with Bright Planet Solar, adding another step and work to the prospective client's plate.
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