4.7
6.7
Overall Score
Author: Kaitlyn Short
Baker Electric Home Energy is a family-owned business founded in Escondido, California, in 1938. The company began offering residential and commercial solar services in 2007 in an effort to bring less costly, more environmentally friendly solar energy systems to the families and businesses of Southern California.
Baker Electric Home Energy offers both ground-mounted and roof-mounted systems, catering to the diverse needs and preferences of homeowners and business owners. This flexibility allows customers to choose the most suitable installation method based on their available space, roof condition, and aesthetic considerations.
The numerous awards and certifications under its belt highlight Baker Electric Home Energy's industry leadership and commitment to excellence. By consistently delivering outstanding customer service, superior product quality, and innovative solutions, the company has garnered recognition and trust from both industry organizations and satisfied customers.
Read on for the good, the bad, and the bottom line on Baker Electric Home Energy as compared to other solar installers.
Baker Electric Home Energy's commitment to customer education sets it apart from its competitors. The company understands that investing in solar power is a significant decision for homeowners and strives to empower them with the knowledge necessary to make informed choices. Its website features exceptional educational materials that provide prospective solar customers with valuable insights into the benefits, costs, and installation process of solar systems.
By prioritizing customer understanding over quick sales, Baker Electric Home Energy builds trust and fosters long-term relationships with its clientele.
Baker Electric Home Energy strives to provide high-quality service and make each solar project simple and hassle-free for its customers.
The process begins with customers meeting with one of the company's consultants and discussing energy needs, solar power installation costs, and financing options. The business then conducts a pre-engineering site survey and designs a custom renewable energy system for that specific property. Baker Electric Home Energy's staff also takes care of all city permitting.
Once approval is received, the solar panels are installed. Installation typically takes one to three days. Then, the company's staff takes care of jurisdictional and utility inspections, obtains utility approval, and sends a power technician out to check system performance, explain how to monitor the system, and answer questions.
Baker Electric Home Energy offers some of the best solar equipment in the industry. The company utilizes solar panels manufactured by LG and inverters from SolarEdge, which are each respected brands.
By utilizing tier-1 products, renowned for their high quality and efficiency, Baker Electric Home Energy ensures that its customers receive top-of-the-line solar solutions that will stand the test of time.
Additionally, Baker Electric Home Energy uses state-of-the-art AURORA software to custom-design each solar system to meet the individual needs of the customer.
To provide peace of mind to solar customers, a solar installation with Baker Electric includes solar monitoring. This feature provides customers with real-time visibility into the energy production of their solar panels, allowing them to track consumption patterns, monitor the amount of solar energy used in place of grid electricity, and observe excess energy exported back to the grid.
Furthermore, the company's per-panel monitoring capabilities enable customers to optimize their system's energy efficiency by adjusting individual panels. Early notifications regarding panel issues ensure that any problems are swiftly addressed, maximizing the performance and lifespan of the solar system.
Baker Electric Home Energy doesn't skimp when it comes to warranties. The company offers a 25-year equipment warranty, which covers the panels and inverter, as well as a 25-year workmanship warranty, which covers labor.
Consumers who go solar with Baker Electric Home Energy can rest assured that they will be covered if anything goes wrong in the first 25 years.
Whether customers choose to make a cash purchase or opt for a loan, the company offers flexible payment options to facilitate the transition to clean energy. Customers will need to contact the company directly for specific loan terms and eligibility details.
To further enhance the affordability and accessibility of its services, Baker Electric Home Energy provides various coupons and promotions, listed on its website.
In addition to providing solar systems, Baker Electric also offers a number of other services, including the following:
The heating, ventilation, and air conditioning (HVAC) tune-up and installation services utilize Carrier brand products, which are known for their reliability and energy efficiency. Additionally, the company offers duct and ventilation work.
Baker Electric’s comprehensive suite of services ensures that customers can create a sustainable and comfortable living environment in their homes while maximizing energy savings. Not many other solar installers in the industry offer such a wide array of additional services.
The Baker Electric customer reviews listed below provide an overwhelmingly positive report of the company’s solar installation services.
That being said, most of the reviews are from several years ago. For the most accurate picture of a company’s customer satisfaction, we like to see recent reviews from past and current customers. If you’ve worked with Baker Electric Home Energy, please leave a review below.
Unfortunately, Baker Electric Home Energy currently only operates in the state of California. Although being a local provider does come with its own unique set of advantages, it also limits the number of consumers who have access to its services.
Among many companies in the solar industry, Baker Electric Home Energy stands out with top-tier solar and home battery solutions, heating and air conditioning services, and a host of other energy-related offerings like smart home upgrades.
Through educational resources, solar monitoring capabilities, flexible payment options, and a dedication to customer satisfaction, Baker Electric Home Energy sets a new standard for excellence in the solar industry.
However, Baker Electric Home Energy is only available in Southern California, and we would like to see more recent customer reviews to confirm that the company continues to deliver high-caliber customer care.
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