Name: DISH
Rating: 2.6

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Just Robin

Raise prices yearly, then when you threaten to cancel they magically can offer you a lower rate. We finally disconnected and they make me pay to send them their equipment back. But not just the receiver...like want me to dismantle parts of the satellite dish and parts they affixed to my house. If they have so much equipment to recover then send a tech. Nope can't do that bc they don't have techs bc they can't retain employees bc they are so horrible to their staff!

1 year ago

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Gary Schakel Oberlin, OH

Don't be fooled by this undisclosed trick that Dish has when you bundle with another company! After cancelling the package due to moving, Dish continued to charge the disconnected equipment because of an unknown procedure, "you only needed one phone to get the package, but have to make two separate calls to cancel". so you continue to get charged for something you aren't even using until you have a collection process tarnishing your credit. A CRAPPY AND SNEAKY DISHONEST COMPANY!

1 year ago

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Steve Garlock Ashburn, VA

We have had Dish for 13 years. When we tried to cancel our services they said we are under contract for 2 more years and it would cost $340 to cancel our service . . . we haven't changed our service in 13 YEARS! . . . but somehow under a contract. I don't know why they are duplicating the failed business model of Hughes Net, but that seems to be their policy. I would highly recommend going with any other company if you have the option.

1 year ago

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Teresa Taylor FL

I had Dishtv satellite service for almost 3 years. Terrible reception went out even in the smallest storm. Then the price went up after 2 years. I called and was told nothing could be done about the pricing so I switched to Directv to see if reception was better. When I called to cancel Dishtv the woman spent 35 minutes trying to bully me into staying with Dishtv!! I had to scream at her to cancel my service and arrange to return my equipment! Lousy service, lousy reception high prices I can't say anything good about them. Hope Directv is better!

1 year ago

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Monique Snow Sterling, CT

Dish TV was one of the better satellite TV choices for me. They have great promotional packages and a good selection of channels.

1 year ago Edited July 6, 2022

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Cameo Surdakowski Phoenix, AZ

The service is the worst. Shortly after starting my dish service I realized my box did not work properly. They would not repair or replace my box unless I paid to do so. I dealt with 1/2 of the capability that I paid for for 2 years. I cancelled my service as soon as my contract was up. They then charged me to return the equipment. They would not let me print my own shipping label, I had to use their $15 box and label.

1 year ago

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Sheila Adams LA

I am very discouraged with dish network because my 77 year old mothers house burned to the ground she lives on a fixed income and has nothing left to her name. We called to have her service cut off and they are charging her $300.00 to turn her service off. No compromise. I would not use this company that is going to be this disrespectful to a 77 year old woman whose life was turned upside down to a fire.

1 year ago

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Eric Flynn Oklahoma City, OK

Customer service is horrible!!! U go in on a special plan then after years of being a customer the plan expires so they just change ur cost without warning then try to tell u that u have to take less for more. No working on coming up with a good compromise. Just straight take the less for more or leave. I will NEVER go back to dish and I hope they go under.

1 year ago

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KingRobert747 Ashburn, VA

Fantastic cradle to grave set up process. The service was very reliable and rarely blacked out... Will consider doing business with Dish again. Nice!

2 years ago

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Crysta McDermott Antelope, CA

If I could give 0 stars I would.... DON'T GET Dish TV company. This is the worst TV company I have ever had. I go more than half the time without service then with. Don't get this service......👎👎👎 And now I'm stuck in a 2-year contract and I'm only less than a year in. If I could get out of my contract I would. I do not recommend you get in a contract with these people you're going to hate this service.

2 years ago

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Amy Zaccaglin Eden Prairie, MN

Horrible wish I got direct tv I’m going with direct tv stream customer service is HORRIBLE SERVICE GOES OUT 4 times a week send tech out to do nothing but look at walls and service same u are watching a show boom every thing is out again 35 mins call they hang up 4 times before u get rep than he says nothing I keep asking are u there he says oh well cancel tomorrow 8am REALLY I NEED HELP FIXING MY TV RIDICULOUS GOT 10 dollar credit for 5 months off complaining

2 years ago

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paul montana Syracuse, NY

If I could I would rate dish tv a minus 20 been with them for 4 years ( I didnt't realize how good I had it with Directv ) but no more I'm going back to cable or directv I have had nothing but trouble with this company I pay a lot of money to this company each month but I can't get any good customer service from them stay away from this company and all there BS

2 years ago

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Brian Tew Houston, TX

Dish sold me a service connected to Hughes Net internet that was entirely inadequate and had to be discontinued. I cancelled my account. I did not expect to be billed for Hughes Net for another year and three months for service I could not use because the inadequate satellite service was discontinued. This type of business practice takes advantage of elderly clients and others who do business in good faith. Dish had to have been aware that I was being charged for the Hughes Net even though I had no means to use it.

2 years ago

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Bill Saunders Mooresville, NC

Dish has the best DVR in the business but if I had it to do over I’d never get the Dish service. We get it primarily for local network channels but every year Dish has a contract dispute with somebody. Now it’s NBC, so we are missing all of our favorite shows and lots of sports. DirectTV is a better satellite service.

2 years ago

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Dan Ogden, UT

I had dish for over 15 years and only watched maybe 3 channels out of the supposed 250. The bill kept increasing while the service decreased. Finally dropped them for Netflix. Rather than sending me a final bill they opted to send it straight to a collection agency. I paid it immediately once I recievied the bill from the collection agency. Just goes to show how well Dish treats their customers. Will be suing if it shows on my credit report.

2 years ago

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Nick Derocher Lincoln, NE

We recently moved. As part of our move we left our Dish equipment for the folks that bought our house. So we made a bad choice, we did not read every word of the three pages of stuff no one reads (you should). So the end result, even after the two year commitment is you will have to pay $430 bucks. I feel this is a predatory company. The bottom line is Dish is taking advantage of you just clicking agree without reading. Predatory….like I said. Don’t get Dish.

2 years ago

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Anthony Nigro Roslindale, MA

I got a antenna now and love it . Because i was very unhappy with dish. I have a summer place in maine im only there for two weeks a year. Many years ago i got dish with the WELCOME PACK PACKAGE. It is very few channels. IT was only $20 month then dish greedy $20,$30, $45 then one day the guy says no more welcome pack it will be $78 a month. Wow. Greedy. I decided that day im getting a antenna in the wilderness (maine) and i get more channels then i had with dish and it is free. Im so happy i even get my favorite channel Metv. I never got that from dish.

2 years ago

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murry cohen Annandale, VA

If you want your TV experience to be forever miserable, subscribe to DISH. This has to be one of the worst companies on the planet. They are costly and they don't provide the cable channel HBO because they and HBO couldn't agree to a contract. This is not surprising since DISH seems to not give a whit about pleasing their customers. DISH's service is interfered with in rain, snow, and wind. My service has been non-existant for over a week because tree branches are getting in the way.

2 years ago

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Donna Casiano Charlotte, NC

Absolute worst! If you're not losing your service because "joey" is doing his own thing, it's because their signal goes out. They refuse to send out a technician (unless you're starting service) and do everything over the phone. That may not be bad IF you could understand the person on the other end. Wanted to cancel service but you get hit with a ridiculous fee. Can't wait till October to rid myself of them!

2 years ago

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MF Pirjevec Houston, TX

Unethical buisness practices. Will stick it to you every chance they get. Package fees are just a start. Think your paying $99/ mo till you get a bill then you realize all the hidden fees. You call, they remove then next month they show up again. You call and play the game cept this time they threaten you with early termination fees. Don't walk from these guys....RUN. Will NEVER go with anything DISH related again. Liars ant thieves.......

2 years ago

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Jacqueline Mccloud Miami, FL

They are terrible. Always having issues with local channels pricing therefore no local channels available. No CBS channel today so didn’t get to watch the Super Bowl. This is after the rep told me at 4:00 pm that it would be broadcasted on a different channel at 6:30. Not!!!!! My bill stays the same without the channels offered in my original agreement package!! How does this sound reasonable???!!!! We regret ever signing on with them! Now we are stuck with them for 2 years!

3 years ago

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Tom Holt Galveston, TX

Horrible when returning equipment. I returned said equipment but continued to get calls regarding same. Went to collections because they wouldn’t believe me, once I made a bad review on BBB I got a different number to call. Oh just give us the tracking number, I did and they said thanks. But I asked about collections and they said nothing they can do. STAY AWAY as you can’t believe them.

3 years ago

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Dan S Dallas, PA

If you have a problem with your equipment look out. At the end of 2 year contract my bill went from $96 to $138. Tough times and a 40% increase. I do auto pay. I had no idea it was coming. When I signed up they said at end of contract maybe a $5 increase. Well you lost a customer by being greedy. I was warned about this company.

3 years ago

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Flomulous VaanDerstoode ,

Dish customer service is abysmal. It is almost as bad as their equipment, which is pure junk. My hopper has been replaced 8 times in the last few years, not to mention the joeys that don’t work well. Disappearing channels, way high prices for 250 channels of garbage, light rain or a cloud interrupting service, pixellation, audio issues. How this company hasn’t been sued into non existence is beyond me. They are liars, cheats, treat customers like crap and just generally suck. My advice: use ANYone but Dishnetwork.

3 years ago

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Rodney Edgerton, KS

We have been with dish on and off since the 1980s. The two year agreement is fine but when it runs out they will raise prices. Many times they could adjust the price to the previous two year agreement , because I am a longtime valued customer. Tonight, they said they would adjust it for $20.00 more than what my 2 year agreement was. They use to work with me, not anymore. This week dish network will be a thing of the past in my home.

3 years ago

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HILL TERRA Queen Creek, AZ

Horrible company! I signed up for their service for my mother. She wanted to watch the Portuguese station. She is DYING and I called to cancel the service only to be told that I owed $240 in cancelation fee. After 11 years and under the circumstances you think they would be human and waive the fee. NOPE! Don't sign up for this service....they are awful!!!!

3 years ago Edited September 14, 2021

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Richard Diaz Glennville, GA

We have been with Dish for several years. I was furloughed two weeks ago and felt we needed to cancel our dish service, because a lack of income. This past Friday I was asked to report back to work (4/24/2020). I understood my Dish account was paid up until today 4/28/2020. My wife & I called Dished today and were told we could not resume the service we had and there would be additional costs. It obviously did not pay to be a loyal Dish customer for all those years.

3 years ago

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Paul Dahlseng Starbuck, MN

Well they started out ok. High price but didn't have many options in the country. Once other options started becoming available the state raising there price and then dropping the channels that makes a person take the higher packages. Then when you want to cancel after 10 years plus being with them they tell you you're ok with forgetting over$200 of loyalty or costumer credits that you never had any idea you had accrued. Not to mention the customer service reps are mostly very rude when things aren't going there way.

4 years ago

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Ann , OK

Don't believe the good about dish. Real customers will tell you how crappy it really is. I have been in the regional fox sports blackout since July. No credits on the bill for it AND they just increased the bill 6 bucks. If you call them you better have at least an hour or more because you will be on hold for at least 30 minutes just to start. They don't deserve any stars.

4 years ago

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Sofia Kominaro San Antonio, TX

If I could give them a 0 I would. I will be blasting DISH all over social media and I’m going to corporate about this. My mom was on the phone with a dish supervisor and the supervisor was using condescending tones and laughed at my mother. She was saying I can close your account right now. This is not how members should be treated. Everyone please pick a different provider, it’s not worth paying money to these idiots.

4 years ago

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Micki ,

Pretty much done with DISH TV! Have been a customer since 2005, and have been usually OK with service . NOT NOW......looking for other alternatives, No Super Bowl, No NASCAR, ...OK maybe we can try to ride this out, but low and behold they decide to raise our rates ANOTHER $6 a month. Seriously looking for other alternatives. Please note that the survey is taken from today's perspective, very displeased with what is happening with this company.

4 years ago

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Joe Armstrong Chambersburg, PA

Signed up for 1 yrs contract 2 months ago and they said my bill would not increase for the year... Do not believe these people cause they are trained to lie to their customers because got online to pay bill and bill has already increased..Called dish and all they can say is that they had price increases for core packages..So as soon as 1 yrs is up we will be switching to something else...So BEWARE DISH IS RIPOFFS...

4 years ago

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todd pendley McMinnville, OR

We had direct TV for 3 years then switched to dish Network for the past 1.5 years. Can't wait to go back to direct TV. Just trying to navigate, record shows and general program searching is sooooo much easier on direct TV. Would never recommend dish Network on my worst enemy!

4 years ago

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John Cedar City, UT

I have had several complaints with dish. I have tried to call in and get some help. NO BODY there knows anything. They made me book a service tech so he could tell me what I already knew. Dish sucks. And Tony from customer service, I hope you never answer another one of my calls. Canyon wait for Direct TV to get good program for sign ups, cause I'm out

4 years ago

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R Elliott Myrtle Creek, OR

Greed in the US is alive & well, case in point because of the dispute between Dish & Fox we missed the 49er playoff game. This is ridiculous, what next no Super Bowl ? The biggest 1 day sporting event in the "WORLD"!!!! Being a retired professional it seems to me that the heads of these companies could negotiate while still providing service to it's PAYING customers. These CEO's must have gotten they're respective degrees from the back of TV guide, if they're old enough to remember that.It won't break the bank, but I for one will take my money elsewhere!!!! R. Elliott

4 years ago

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Linda H. , TX

Way too expensive. In the last few years they are always in disagreements with broadcast networks and the best channels are removed. Instead of finding replacements they set up channels like wild west scene scape which is a continuous loop of an animated landscape that is about 5 minutes long. They also have two separate ones of fireplaces burning. Don't waste your money.

4 years ago

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Rock Detroit, MI

Customer service is not the best . I talked to a supervisor and still the same results complaining about them shutting my service off early and it was paid for my fox channel has been cancelled and they tell me I get 3 dollar credit ,no that’s a breech of our contract (Customer Service) it was never in your contract ...so as a customer if we cancel we get penalized, But if they cancel it’s ok.

4 years ago

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appledude1221 Solon, OH

I have been a dish network customer for 20 years but since july dish network kicked fox regional sports networks off their service and yet they do not care about their customers at all i keep demanding them to bring back the channel but all they are saying is fox regional is to blame for blackout stay away from this company as they lie to their customers so a deal would not be made if you want fox regional go to directv spectrum or hulu but stay away from those dish network clowns

4 years ago

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Kenneth Sherven Sidney, MT

My parents are senior citizens recently bought a new tv with hd all the bells and whistles last yr they upgraded dish reciever its hd and all that but they didnt change the dish itself its not capable of this WHY what a con my father called yest to get the dish changed and dish network said only if you agree to a 2yr contract WHAT it should have been installed with the new reciever a yr ago you guys are crooked as can be i have told many friends and family there done with dish wtg guys you jumped right on board with the rotten companies out to screw seniors over awsome

4 years ago

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Gettielee Phoenix, AZ

They are the WORST COMPANY to get service through. They are super scandalous! We asked for a 12-month contract they put us in a 24 month contract. We called to cancel our service because we were not happy with it and they keep trying to charge the credit card that we first had to set up the service that we were required to provide called numerous of times they won't do nothing about it.

4 years ago

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Faye Disputanta, VA

Dish. Poor reception. Plays same movies over and over. DO NOT allow access for payment from your credit card. When you call to cancel coverage the wait is over an hour. We cancelled coverage and three months later they still continued to draft payments and increase payments. Dish phone service told me I got the bad seed employee didn't do the job properly to cancel. I had the employee name and number. They would not refund. Thankfully, we have fast speed internet now with endless viewing options thru prime video, hulu etc. Would give a zero star if I could.

4 years ago

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Todd Hill

I made an appointment with Dish Network to reinstall my connection after their partner HughesNet cut it and then failed to deliver the high-speed Internet it had promised (that's another story). At any rate, Dish never showed, and then said they had no record of the appointment I definitely made. My advice -- after making an appointment with Dish, call them several times to confirm that they do in fact plan to honor the appointment. Terrible company, terrible customer service.

4 years ago

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gene Williamsburg, VA

I have been a dishnetwork user for 20 plus years and recently they forced the use of the google assistant for voice search use with out customer choice. Before this I would have totally said that dish is by for the best satellite company but since I do not have nor want the google assistant in my home and so I am starting to look for a new provider

4 years ago

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Donald Jennings Mooresville, NC

Dish Network is a unprofessional ran business.with very disrespectful customer service agents that do not care for their customers. You sign a 2-year contract and the price goes up 40 dollars in the first year. And take channels away all the time for example the Fox channel and they seem to think it's okay. Stay away from dish save your money go DirecTV or cable company. I highly recommend staying away from this terrible ran company.

4 years ago

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Sharyn Abb Bellevue, WA

Ditch Dish TV They sign you up for a 2 yr package then take away channels with no compensation or ability to get out of your contract. Fox Sports, FS1, Big Ten and all the Fox networks have been removed. Do Not fall for their low prices. Dish TV is a scam to get you to lock in for 2 yrs then take away programs. They will not let you out of contact even though they changed the programming. If I could give them a negative rating I would

4 years ago

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R. LaCour Buffalo, TX

Always plays reruns. Half of channels are music. Dish anywhere is a joke it depends where you are when trying to watch TV they do not have it anywhere. To high compared to TV you can get for free through internet. They don’t listen just a sales gimmick be sure to check options before getting this. They keep cutting channels and going up on prices. Bottom line it’s not worth the money. They leave out it depends on where service is located.

4 years ago

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C Monroe

The service is OK however my equipment is outdated and they make it hard to get new equipment even though I'm paying a significant fee each month. Also reception is poor at times and my cost of service continues to go up.

4 years ago

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mhenrycat Castalia, IA

I have ditched their tv 5 years ago. I get free tv, I like it and I cannot afford payed tv any more. They jacked up their prices. every time they had a dispute with a tv company, they jack up the prices for some little excuse. When I called to cancel them I had to spend over a half an hour of of yelling at them to cancel me. I did not deserve to be treated that way. Don't go with them. they are the worse liars that I have ever seen. I never want to get on the phone with them again.

4 years ago

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Myah Smith American Fork, UT

I have had dish for a few years and have had a few problems. For the most part it is good, however when something goes wrong and I have to contact customer service, they take forever. Probably would not recommend.

5 years ago

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Brian Slade South Jordan, UT

PAC 12 Network alone is a good reason to go with DISH. They've been great with customer service. The value for the money is okay. Their Equipment is great!

5 years ago