Despite its humble beginnings, today DISH is a Fortune 250 company that employs approximately 16,000 people in the United States and provides pay-TV service to more than 12 million subscribers throughout the country. DISH offers some of the highest quality programming and state-of-the-art technology.

Even with its commitment to consistently introducing the most innovative products, DISH strives to lead the industry by offering customers the best value — the same channels but at a better price

This DISH TV review will discuss the good, the bad, and the bottom line for DISH TV as a Satellite TV provider.

2018 DISH Awards

Ranked #1 in Customer Satisfaction by JD Power

2018 Temkin Experience Ratings, Industry Leader in TV/Internet Service industry

CE Pro BEST Awards, DISH OnePoint

Residential Systems Best of Show – Hopper 3 with Google Assistant Integration

thumb_up

The Good

DISH TV Packages
DISH High-Speed Internet Add-Ons
Whole-Home HD DVR
Free Professional Standard Installation
24/7 Customer Service
Voice Remote with the Google Assistant
DISH Protect

DISH TV Packages

DISH network offers customers four TV packages that provide hours of entertainment. Customers can choose their package based on their unique preferences. Whether looking for sports channels, HD channels, Live TV, etc., DISH TV packages provide options for you. Each DISH TV package comes with a 2-year TV price guarantee, free HD for life, over 70 Sirius XM music channels, DISH Anywhere, and a free standard professional installation.

Additionally, each package comes with a Smart HD DVR and a free Voice Remote. For specific channel lineup, you can find more information on DISH's website.

190 TV Channels: America’s Top 120

$59.99 per month with a 2-year contract
Notable: ESPN, USA, CMT, Disney Channel, E!
Local Channels
Over 28,000 free On Demand Titles

190+ TV Channels: America’s Top 120 Plus

$74.99 per month with a 2-year contract
Notable Channels: SEC Network, Big Ten Network, Pac-12 Network, NFL Network, and Regional Sports Included
ESPN and Local Channels
Over 28,000 free On Demand Titles

240+ TV Channels: America’s Top 200

$84.99 per month with a 2-year contract
Notable Channels: MLB Network, NBA Network, NHL Network, and the Golf Channel
Additional Top Channels: Hallmark, Disney, XD, Bravo, A&E, and Sundance
ESPN, Local Channels, and Regional Sports
Over 35,000 free On Demand Titles

290+ TV Channels: America’s Top 250

$94.99 per month with a 2-year contract
All of America’s Top 200 plus 17 movie channels: Turner Classic Movies, STARZ Encore Channels, The Movie Channel, and more
ESPN, Local Channels, NFL Network, and Regional Sports
Over 36,000 free On Demand Titles

Depending on the package, subscribers can enjoy upwards of 290 channels to choose from. Unlike some other satellite TV providers, DISH offers its services in all 50 states in the United States with 24/7 customer support. Although subscribers should be aware that all offers require credit qualification, 2-year commitment with an early termination fee, and eAutoPay.

With select packages, customers will receive a free 3 month trial of premium channels from SHOWTIME, STARZ, and Disney Movie Pack.

*After 3 months you will be billed $30 per month unless you call and cancel.

DISH High-Speed Internet Add-Ons

One of the advantages of investing in DISH TV is the additional discounts that you will receive when you bundle your service with other services offered by DISH. For those that add high-speed internet to their DISH TV plans, pricing can start as low as $20 per month. This high-speed internet service will provide speed for surfing, streaming, and gaming.

*Internet services and pricing are subject to availability and some restrictions apply. For more information, it would be advantageous to speak with DISH customer service representative

Whole-Home HD DVR

The Hopper 3, DISH’s award-winning Whole-Home HD DVR and secondary receivers allow customers to watch TV in any room in the house. Users can start watching a show in the living room and when they get tired can pause and resume the show once they’re in bed. Customers can also say goodbye to recording conflicts as DISH lets customers record 16 programs at once. Perhaps one of the most unique features from the Hopper 3 is the ability to watch four channels at once.

For customers with more than 2-3 TV’s in their home, DISH offers a small but powerful complimentary receiver, Joey. A Joey connects multiple TV’s in the home with the Hopper to help create what DISH calls a “whole-home entertainment experience.” The Joey has all the same benefits as the Hopper and can either be wired or wireless.

*All offers require credit qualification, 24-month commitment with early termination fee and eAutoPay. Prices include Hopper Duo for qualifying customers. The Hopper, Hopper with Sling or Hopper 3 is $5 per month or more. Upfront fees may apply based on your credit qualification

Free Professional Standard Installation

Unlike most service providers, DISH will mount the satellite dish and install the Whole-Home DVR system for free. The company is extremely transparent about what customers can expect on their installation day and what the installation includes.

Customers can expect their DISH technician to:

Conduct a site survey and provide recommendations to where the satellite dish should be placed
Assemble and mount the satellite dish
Install DISH receivers (Hopper, Joey, etc.) for each television included in the service, in up to 6 rooms
Program DISH remotes to work with the TV and DISH Receiver
Answer any questions
Provide prompt and courteous service

24/7 Customer Service

Because of the company’s focus on customer satisfaction, DISH has technical support agents standing by 24/7 to help troubleshoot, resolve issues, and get customers back to watching their favorite show. DISH has nine call centers located throughout the United States filled with customer service agents who are ready to help answer and resolve any questions.

Voice Remote with the Google Assistant

DISH offers a voice remote that is compatible with the Google Assistant. This has been done by integrating the smart assistant directly into each DISH set-top box. Users can change channels, open apps, search for specific actors or shows, ask questions, and even manage daily tasks like adding food items to the shopping list. Other features include a remote locator, backlit keys, and the ability to personalize specific hotkeys.

DISH Protect

DISH Protect ensures customers that if something goes wrong with their equipment, DISH has them covered. Customers can select from a Silver, Gold, or Platinum plan — depending on how much coverage they want. Here are the current pricing and coverage for the DISH Protect plans:

Silver: $9.99 per month

$0 Technician Visits (regular cost $95)
Advanced Agent Access
First Appointment of the Day
Joeys at No Upfront Cost
10% Smart Home Services Discount
Free Shipping on Replacement Equipment
Identity Recovery

Gold: $12.99 per month (includes all features of the Silver plan)

Identity Protection
Cybersecurity and Anti-Virus
Real-Time Tech Support

Platinum: $24.99 per month (includes all Silver and Gold plan features)

Whole-Home Device Protection

*Not included in the 2-year price guarantee or advertised price (and subject to change)

*All packages, programming, features, and functionality are subject to change without notice. For business customers, additional monthly fees may apply. DISH Protect plans are not available to all DISH subscribers, please contact the company to determine whether you qualify

Visit Site

thumb_down

The Bad

Additional Fees
Does Not Offer NFL Sunday Ticket
Weather Conditions Can Affect The Signal

Additional Fees

With all that DISH has to offer, customers may find themselves signing up for better equipment, more channels, and longer contracts. Although fees are standard throughout the industry, customers should be aware of what’s being added to their bill. Here’s a list of some of the current DISH Network fees that customers may come across:

DVR Service

Hopper or ViP: $15 per month
922: $10 per month

Receivers

Hopper 3, Hopper with Sling, or Hopper: $15 per month
Super Joey: $10 per month
4K Joey, Wired Joey, or Wireless Joey: $7 per month
Wally: $7 per month

Billing Transaction Fees

Late Payment: $10
Returned Check/Electronic Funds Transfer: $20
Payment Extention: $15

Appointment Fees

Standard Technician Visit (with DISH Protect): $0
Standard Technician Visit (without DISH Protect): $95
Custom Work Install: $50

Shipping Fees

Standard (with DISH Protect): $0
Standard (without DISH Protect): $15
Expedited (with DISH Protect): $20
Expedited (without DISH Protect): $35
Empty Boxes for Equipment Return: $15

Cancellation Fees

Early Termination (prorated per month remaining in the commitment)

DISH’n It Up: $480
dishNET Satellite: $420
dishNET Wireline: $240
New Customer: $480
Preferred Customer Offer: $240

*2-year commitment: Early termination fee of $20 per month for the number of remaining months applies if you cancel early

Unreturned TV Equipment

Hopper 3: $350
Hopper with Sling: $300
Hopper: $50
Hopper Duo: $250
4K Joey: $50
Super Joey: $100
Wired Joey: $50
Wireless Joey: $25
Wally: $50
LNB: $49
SmartCard: $50

*Actual amounts may vary based on when your account was created or applicable services were added.

Does Not Offer NFL Sunday Ticket

While DISH does not offer NFL Sunday Ticket, customers/sports fans can get the Multi-Sports Pack which includes the NFL Network and the NFL RedZone.

Weather Conditions Can Affect The Signal

As many customers have noticed, a satellite dish is affected by the weather. Storms, clouds, and snow will all mess with the TV signal. While this isn’t a problem for cable TV, DISH customers should be prepared to deal with this. However, customers can still watch their DVR recordings during short-term outages.

gavel

The Bottom Line

Customers who want all the bells and whistles from their TV provider should definitely look into DISH. The company offers reasonably priced TV packages — each with a great channel lineup and a 2-year price guarantee — 24/7 live and award-winning customer service, the industry’s most advanced DVR system, and the ability to watch and record shows on a mobile device with the app. As far as getting your money’s worth with DISH there are plenty of options.

Customers should be aware of all DISH’s current network fees. However, the company is transparent about all its fees and customers can easily find them on the website.

DISH doesn't offer NFL Sunday Ticket. However, if this isn’t a deal-breaker, then DISH is an excellent choice.

We recommend customers call or visit the site to see what offers and promotions DISH has to offer.

*Terms and Conditions Apply

Was this content helpful?

thumb_up Yes thumb_down No

We'll Introduce You!

Call our recommended rep over at DISH below.

1-(877) 594-0860

Or you can visit DISH's website.

border_color Write a Review

User Reviews

Star Rating

3.0

star star star star_border star_border

999 Reviews

Review Breakdown

5 grade

24%

4 grade

21%

3 grade

13%

2 grade

10%

1 grade

32%

Sentiment Criteria

Value

star star star star_border star_border

Quality

star star star star_border star_border

Service

star star star star_border star_border

Trustworthiness

star star star star_border star_border

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down

star star star star star

Drew Katonak Centralia, WA

I love Dish Network for TV services I was recommend by my sweet and caring loving best friend ever Elisabeth S she is so smart 🤓 she said Drewsky I heard you need my help with tv services yeah it's was Hurricane Harley I have no TV until 3 days with Spectrum she said get Dish they are the best tv ever I love them I call them they said yes we can they set up me and my mom 3 mins I love you Dish Network

11 months ago

star star star star star

Vincent Navarra

Good service way to many choices I have no interest in.

4 weeks ago

star star star star star

Emily Mary Dallas, TX

I was a little hesitant about getting a satellite dish at first but am so glad I did. The picture quality is amazing and I love the variety of the channels on demand content. It's just like having my own personal TV network,also the installation was quick and easy.

9 months ago

star star star star_border star_border

Barbara Tegge South Jordan, UT

A Dish rep came to my home uninvited in September. She saw the offer that I had received in the mail to switch to Dish and receive a $500.00 prepaid Master card. I told her that I wanted to keep the same programs that I had with Direct TV. She took all my information and said it would be installed on Saturday morning. Well, Saturday came and by late afternoon no installer. I called the rep and her boss called me back saying that another installer would be out. All was good until I tried to set up my dish account. Figuring that if I went to the Dish retailer things would get straightened out but to no avail. He called the rep to see why and was hung up on! When I was finally able to get signed in I found that my name, phone number, and email, and programing was all listed wrong. Now after 5 months, I am still getting the runaround as to getting the $500.00 prepaid card stating that it was set up by rep as a transfer from Direct TV which would only get $300.00. My point is their rep did everything wrong including the Master Card info so why should I be denied the offer. I have had nothing but the run around with this and Dish is doing nothing to fix the problem. So beware of offers and reps from Dish!!!

11 months ago

star star star star star

Lisa Burrup Riverton, UT

I have been a dish customer for over 10 years. My favorite features of their services is the primetime anytime and the commercial auto skip feature. So great to not worry about missing my favorite shows or missing when a new show starts. I also like the app, however it is a little buggy and doesn’t always work very well. The price is higher than I would like to pay, but I really don’t know what I would do without it.

4 years ago

star star star star star

Eddie Rios Ogden, UT

Dish Network equals quality programming at a great cost. Several sports packages only available through Dish. And while competitors offer wild discounts to snag customers, they generally are more expensive in the long run, making Dish the better value overall. Stability in price, great customer support and good solid equipment make it hard to ever consider anyone other than Dish.

4 years ago

star star star star star_border

Rob Malta, OH

Overall, I'm quite impressed with DISH. Except during bad weather, reception is excellent. The only reason for not rating DISH with 5 stars is because of their programming and how it is presented. For example, I subscribe to the second most expensive lineup because there is ONE SINGLE program my wife likes. With that lineup comes several programs I would NEVER watch, and in my opinion, the cost is therefore too high for the content I do watch. I think DISH knows the most popular programs and creates their lineups accordingly to assure they maximize their income by manipulating them with certain favorable criteria for themselves. On the more positive side, the Hopper 3 is a technical advance for subscribers that's truly a boon. I can't say enough about the thorough control the Hopper provides to users. There are so many features they are significantly too numerous to mention. Suffice it to say that the Hopper is a superior control that adds tremendous advantages to a DISH viewer's viewing enjoyment! I only wish DISH and their competitors would develop true a la carte viewing lineups. That would be icing on the cake for DISH viewers, and potentially be a significant cost effective way to offer more programs and a lower cost to customers.

6 years ago

star star star star star

Neal Hiller Parrish, AL

The customer service is outstanding! They listen to all your concerns and answer all your questions to their best ability. If they are not sure of the answer they will find it out for you! Very very nice to deal with! And the price! I’m paying almost 3x less than I did with the other satellite tv provider!!! I give Dish a 5 Star on ALL accounts!!! ⭐️⭐️⭐️⭐️⭐️

7 years ago

star star star star star

Donna Peterson Baltimore, MD

Contacted Dish to adjust programming. The rep was professional and patient as we went through the numerous options. Her explanations were clear and I felt confident re: cost adjustments. I was transferred to another rep who walked me through the process of connecting a new receiver to my internet. She was also patient, professional, and provided very clear instructions. Due to recent difficult experiences with CSR’s at other companies, the quality of the ones I dealt with at Dish exceeded expectations.

7 years ago

star star star star star

Douglas Hess Jr Marietta, OH

I think DISH has been fantastic. Even during the contract disputes with some of the big companies they offer major discounts to compensate. I have looked at cable and Direct TV, but nothing compares to the outstanding programming, price and service of DISH Network. Whenever there is even a minor issue, their customer service people are quick to answer and always friendly and get the problem fixed fast!!! Long time customer and plan to be for a long time.

9 years ago

star star star star star

Johnnie Albea Winder, GA

I have had Dish since the 1990's and I love it. They are not only the lowest price of anyone else , they have the BEST CUSTOMER SERVICE OF ANYONE. I would pick them over all the rest for their customer service alone even if their price were higher because that is important to me. I have always got fast and friendly service every time I call. It is nice that I get the very best of both price and service. I will always be a Dish customer.

9 years ago

star star star star star_border

Bob Houston, TX

Although I like dish and there help on the phone as I travel is outstanding the online support I have used is less than I would call quality. The signals I get our usually great but there is still the problem of rain which it seams satellite companies cannot get around. I odd part I find about dish is the difference between the western satellites and the eastern. I believe the western 3 satellites give a better signal than the eastern 2. The price for the service is not cheap by any means but you can pick and choose. The big difference for me is HD for life. I would have liked the I Pad mini but for some reason I never received one. Would have given a higher score had I. I do recommend Dish and currently plan I keeping it even after the 2 years is up.

9 years ago

star star star star star

Kathleen SayVon Downers Grove, IL

I have had Dish for several years. First in Pingree Grove, Illinois. The Galaxy tech Derrick Johnson, had to have numerous phone calls and had to come back several times! He was polite and went above and beyond. I now have Dish in another location and the tech Chaz went above and beyond also from Galaxy. I have never had a problem with my bill. They have the most outstanding customer service I have ever experienced. They actually know what they are talking about. There are no hidden charges either! They get a 20 on a 1-10 scale=200%

9 years ago

star star star star star

Britt Chirrick Eugene, OR

I had DirectTV and it SUCKED!! They charge you a arm & a leg for everything! I was constantly calling them out for repair! They sucked me in for a 2year service contract just so I could get repairs for their failing equipment! Then when HD came out, They charged me $300.00 for the HD receiver that I found out I had to give back after I canceled them! I've never once had problem that Dish didn't fix for free! They are the Best! I Highly recommend them'

10 years ago

star star star star star

Tami Allen Gilbert, AZ

We've been Dish Network customers for over 10 years now. They have only gotten better since we first signed up. We have a great selection of channels, including many sports channels which my husband loves. He especially appreciates that Dish carries his PAC-12 network since he's an avid football fan, and they have ASU games on that channel. I love the DVR. It gives me the ability to record several shows at once, and has the storage capacity to store several seasons of several different shows. I love the extra space and the fact that I can record movies as well. I also love that we can watch DVR shows in every room in the house. Dish also has a PrimeTime Anytime channel that records the prime time shows from the major channels so you can watch them at your leisure. This is great for finding new favorite shows that I may have missed! My bill has stayed pretty much the same with a modest increase here or there, but it's been over a decade, so that doesn't bother me. The added technology and convenience have made it worth it to me.

6 years ago

star star_border star_border star_border star_border

Rebecca Rogers

Called June 10 to cancel my service. This was noted on my account but they didn’t cancel it. They charged me for 2 months. I called again on July 15 and was promised a refund. Never got it. Called July 24 and was told “the previous representative lied to me”. The request for refund was never sent. Now I’m told it will take 19 days for a refund. I’m a senior citizen on a limited income. When I asked how I should buy food until then, I was told there was nothing they could do. Corporate has not responded.

4 months ago

star star star star_border star_border

Phill Pomona, CA

Dish is really good when you have no trees or other houses around you to interfere with the signal. It's awful when it rains too, because the signal might go out as well. Satellite internet is good, but can also be hung up by signal. Wen everything does work, it has a clear picture and no lag or latency. Customer service is also really easy to work with.

9 months ago Edited March 11, 2024

star star star star star

Jeri Bryant

I would not have left them if my man didnt already have his own. I really enjoyed what they offer. for 50bucks a month for 2 tv setups that doesnt change is great. They didnt have issues like dish did before I switch to Dish.

1 year ago

star star star star star

Russ Hamstring Lake Havasu City, AZ

We've been using Dish for a great many years now and the channel choices and service are excellent. We have never once had an outage and I recommend Dish to anyone. If you ever have a hardware issue, they are quick to help.

1 year ago

star star star star star

Jeremy Summa Inverness, FL

I have used dish since 2004 and the ever expanding technology is amazing hand down above any other satellite or cable service. You can’t beat the Dvr. The price point is dependent on your package choice. I highly suggest you get dish over other companies.

1 year ago

star star star star_border star_border

VJ PETITT Lehi, UT

Average for how businesses handle customers - clients these days. Not the top of the line experience that someone like Warren Buffet recommends as the correct model for success. Heavy clouds or snow will often interfere with signal ... but that is not uncommon for any satellite based system. VERY frustrated at the inability to keep their local viewing guide current and up to date. When you record a special event, sporting event or new show... and ... it is a completely different incorrect program, we find that extremely frustrating . When a client calls for support or help on such an item, PLEASE just get them the help, DO NOT first have them listen to a recording trying to up sell them on a new product or bundle and stop trying to guess at advise as to the top likely issues they might be calling about. Client time is valuable and they do not like hanging on the phone waiting for a service representative or for a technician.

2 years ago

star star star star star_border

Mario Martin Montgomery, TX

I recently moved in a rural area that made mobile phone service challenging. Unfortunately the same area did not allow for a choice in sat. television providers either. My only choice was DISH and I reluctantly ordered the service. It's been almost 2 years later and I can honestly say that there isn't any more reluctance, and I've been enjoying the convenience of DISH TV's quality program choices, easy payments and reliable technical support and customer service...

2 years ago

star star star star star

Max Winkel Payson, UT

We used to have directTV but when we switched to Dish we realized on how much we were missing out on. I know Direct has upgraded since then but from the voice remote to the simple buttons on it, along with live sports, tv shows, movies on demand, etc. You need to get dish

4 years ago

star star star star star_border

Barbara Horner Seaside, CA

I have had Dishnetwork for over 20 yrs. They are reliable and have never had any big problem w/ the service. the only complaint I have is pricing is too high, then most of the other cable providers are also too high. These companies should reduce their monthly programs fees by 15-20 dollars so many middle class people can afford to keep the service. The pay for movies are also too high in price. They went from 4.99 to 5.99 and most are now 6.99 and new release (secret garden) 19.99.

4 years ago

star star star star star

Frederic Shelby

Excellent phone service. The old menu was intuitive and required no explanation. The new menu is pure chaos and requires frequent calls to Dish. The font in the menu is extremely small. The manual for the remote is a picture brochure, like for a new car. Tells you all the features but explains nothing. It is frustrating to use.

4 years ago

star star star star_border star_border

Saya Lihka Jacksonville, FL

Dish offers a generally good variety of movies available for purchase that can be recorded. HOWEVER, in some cases, they limit the amount of time one has to watch the movie. And, once one begins watching, there is only a 24-hour window to finish watching. Once the time limits are reached, the program can no longer be viewed. Yes, this is annoying, but moreover, it's unfair. The price for the limited access movie is the same price as a movie that is fully available. At $5.99 a recording, one should be able to watch the movie at leisure. A fairer way might be limiting viewing to a single time. Or, if Dish wants to limit the time of availability, lower the price and give the viewer a choice in the matter.

4 years ago

star star star star star

Pamela Whitaker New Harmony, UT

I JUST TALKED WITH NAT, I3U, AND WANT YOU TO KNOW WHAT A SPECIAL PERSON HE IS. HE IS AN ASSET TO YOUR COMPANY! HE HAD SO MUCH PATIENCE WITH ME AND HELPED ME TO CONTINUE TO BE SO HAPPY WITH OUR DISH SERVICE PLEASE REWARD HIM FOR HIS GREAT SERVICE.!

5 years ago

star star star star_border star_border

Dolly Alexander Manassas, VA

Dish techs have been great - but I was sold on the hughesnet internet services when I had DLS - was told they were faster ! NOT true and what Dish tells you is that you can cancel hughesnet if not satisfied in a 30 day money back guarantee - that is incorrect they cost me $173.00 for the installation after I cancelled Hughesnet would not return that fee plus they want $400.00 to cancel - which i did not pay-had to argue with management - but am still out $173.00 for the installation - had to cancel terrible internet service ! Don't use hughesnet ! Dish stop telling people this information !

5 years ago

star star star star star

Jim Stewart Queen Creek, AZ

Overall a very good experience. Channel selection was outstanding. The service seemed to be interruped during stormy weather. The customer service representatives were very helpful with questions about service and reseting the reciever.

6 years ago

star star star star star_border

P.Warren Brown East Dublin, GA

The price is a little bit high, though not as much as DirectTV, but I am satisfied with the service overall. There are no cable companies offering service in my area, so I am not able to compare it to any other companies but DirectTV. The main thing I have a problem with is the fact that satellite internet is my only option, so streaming is not always the best option. I often want to watch a game that ends up only being streamed or on regional blackout, so I find it really frustrating to pay the amount of money I'm charged for the service and not being able to watch my Clemson teams.

6 years ago

star star star star star

A WILLIAMS

I signed up for service they notified and arrived as scheduled. After installation i noticed my promo stations werent activated so i called and had them activated i was unable to get my hbo year promo from the rep on the phone so i mentioned it in the follow up survey and it was fixed in 15min A+++++++ very satisfied

7 years ago

star star star star_border star_border

Linda Bisner Brewer Burlington, NC

Dish has an excellent picture, as do Directv and Time Warner Cable. Dish seems to go out whenever there is any rain at all so that can be quite annoying. I signed up with a 2 year contract with the first year being a great deal and I am now in my second year and as noted at time of sign-up, my price increased. I also had one referral which lowered the cost by $5.00 a month for 10 months. I have no gripes with the cost because it is exactly as advertised. The package I have is the "Smart Pack" and it is sufficient for me and my grandsons although I do miss HGTV, TLC, A&E and Lifetime. I have had no issues with any of my equipment and no issues with billing. The only gripe I have is I tried at one point to get the Hopper and I was told it would be $150 plus shipping to get it and then another $12.00 a month, I believe. I just told them never mind.

9 years ago

star star star star_border star_border

Cary Stotland Saint Petersburg, FL

Dish has MUCH better organization of their channel lineup than Direct TV. and their equipment is smarter. Their remotes are fully programmable and can learn any other remote. They also can use either IR or RF. If you;re geeky, DIsh is a better choice. Not that you need to be geeky to work it. NO CONTRACT REQUIRED. Unless you go with a package deal. Your choice. Where we finally went crosswise with them was over a billing error. Theirs. A $2.56 "pro rated fee" for a programming change was added to the account, but NOT to the bill. I paid the bill less the fee. On time. I was late the next month by two weeks. Because the pro-rated fee was added the previous month, they deemed the $2.56 over 30 days late and shut off the service. Wife and I had been traveling (the reason for the late payment) and didn't even notice. We found out when we got home. A phone call resolved the monetary issue...BUT....They had SHUTOFF my Internet account access. We couldn't see where the problem was because of it. The bank showed the previous payment made on time for the full amount (of the bill. without the $2.56 add-in). I was livid. I understood the service cancellation. I WILL NOT accept having my account access suspended. I dropped the service immediately. That's no way to treat customers.

9 years ago

star star star star star_border

Tish Lawson Abbeville, MS

I previously had another company as my provider and it was out a lot and the service was not as good. There were a lot of hidden charges that were added often until it became not worth the prices I was paying. For basically, the same amount of money, I get many, many more channels in addition to Sirius radio, which I love 'cause I love Elvis and one of the highest internet packages, which is great. Dish service is also much, much better. The technicians also make sure your entertainment system and everything associated with the service is working.

9 years ago

star star star star star

Linda Sweat Sacramento, KY

We have had Dish for 9 years..I have had the best service when calling about a problem..Just wish it was cheaper for Senior Citizens.Maybe a discount on monthly bill if you are 62 +..Would help people who are on fixed incomes.

9 years ago

star star star star star_border

Michael Falmouth, ME

I switched from DTV to DISH, and overall find DISH the better value. I pay DISH the same amount of $ for HD/DVR on 3 sets as I paid DTV for standard def on 2 w/no DVR. DISH's CS is good when you don't get their Phillipimes based call center. I did have better signal quality with DTV, and getting DISH to fix a billing prob has been annoying, but the bottom line (for me) is they beat DTV.

10 years ago

star star star star star

Alex apatiga Phoenix, AZ

Good Cuatomer service first year is the price second year just make a deal whit them & that set special for Latin community! Muy buen servicio al cliente no mentiras y sobre todo con la je te latina son más conceros! directv el peor servicio al cliente una vez que te tienen son una M especialmente con los latinos que nunca decimos nada!!

10 years ago

star star star star star_border

Stephen Foltz Gresham, OR

I've been with DISH for about 20 years now and am inclined to stick with them. The service is reasonably priced for 2nd tier programming (Basic +) at $57 @ month for Receiver, Welcome Pack, DVR and 1 Joey.. I have considered some of the special sports programming, but didn't feel it was a good bargain. Weather can affect the reception quality, but this happens less than a half-dozen times a year for a short period of maybe 30-45 minutes. However, their equipment updating works only if you complain a lot and go through all the reset steps several times. I understand that many customers are not very technical and DISH doesn't want to replace used equipment unecessarily, but one feels the tech support should be, eum, more supportive? Overall, a dependable and reasonbly priced TV service.

3 years ago

star star star star star

Jill Watkins GA

I have been a customer of Dish Network for years, and never had an issue. My bill is the same every month, exactly what they say it should be. There has never been any unexpected charges on my bill. Their customer service is also top notch. Any issues are always promptly and correctly resolved. Also, their customer service team is always very friendly and helpful. I highly recommend Dish Network to everyone.

3 years ago

star star star star star

Vicky Gauer Driftwood, TX

I really like Dish over other satellite companies because, let's face it, they all offer the same stuff. The thing that sells me on Dish is the customer service I've received over the years. I've been a loyal customer for over 30 years! Anytime I had an issue with billing - which there have only been 2 instances - Dish customer service went above and beyond to ensure my complete satisfaction. Moving with Dish was a breeze! I'd recommend them for their customer service alone, but they also provide great satellite service!

3 years ago

star star star star star

Geminga ,

I have been with Dish for over 20 years. I am on a fixed income and they have been pretty fair with me over the years. The service is very reliable and only goes out in a very hard rain. The only issue I have is that the equipment is rented not owned. I do not understand why when a remote goes bad they want to charge so much to replace it.I hate to think what it would cost if the box goes bad after 18 years. Other wise I would consider myself to be a satisfied customer and would and have recommended Dish to others.

4 years ago

star star star star star

Carl G Durr Spokane, WA

I switch from Direct TV to DISH just about a year ago because of bad customer service. When I called Dish, they said they could come out the next morning (saturday) they had it installed in a few hours and the Rep was really nice and considerate of everything. We moved to our new address and was given the best day and time for us. We were really inpressed with the young man that came out and did the work. I was not an easy job either, but proceeded and got it done to our satisfaction. Again this young man was very good his name was Josh. Ask for him if your in Spokane

4 years ago

star star star star star

J.T. Engel Beaver, PA

I am no longer a customer with DISH but I was for over 17 years and they were good to me and had great service. I only changed service providers because of the times and technology with live streaming and cost effectiveness. I was able to go to Hulu and sling and other live streams for less money with more choices. DIsh was great for the years I had them and since I have good wifi i am able to steam for less. If i did not have good wifi I would stay with dish or if i would move and not have good internet service then I would go back to dish .

4 years ago

star star star star star

Elaine Chobanian West Frankfort, IL

Our family loves DISH!!! There is so much variety in the content available to watch and the possibilities seem endless. There are plenty of family-friendly viewing options and it offers interests for everyone's needs. Whether it's cooking, gardening, hunting, fishing, news, entertainment, romance or mystery that you want to watch, DISH has it covered.

4 years ago

star star star star star

Ted Johnson Pleasant Grove, UT

I have had DISH satellite service in the past and they have had all the channels that I wanted and needed. It is easy to start and install and they are very professional about the process. The customer service is good and can answer any questions that I have. The service is reliable and they receivers are amazing and easy to use. I love the Hopper.

5 years ago

star star star star star

kristin Gneiting Pleasant Grove, UT

I have had Dish Satellite in the past and I like their equipment and easy installation. They have great deals and it can be easily adapted to my interests, and the interests of my whole family. I like their technology of being able to skip through commercials and the equipment is good enough to be able to record many programs at the same time and have lots of storage. Right now Dish is my only option to watch the local NBC channel as it isn't on Directv.

5 years ago

star star star star star

Seth Derby, KS

As a long time dish customer, pushing almost 7 years now, I am pleased to say that I would go back and sign up in a heartbeat. The excellent customer service I have received in addition to the hassle-free breeze they made it when I moved across the country have kept me quite loyal. In addition even with all these smaller and cheaper services coming online none of them seem to have what I actually want to watch. And with the only sport that I’m at the mercy of the regional programming being the nfl, I think Dish is well worth it.

5 years ago

star star star star star

Erin Lindon, UT

We’ve used Dish for the past eleven years and are loyal customers. We’ve been extremely satisfied with their service over the years and haven’t had any problems. They have package deals for great prices. We have a variety of channels for a great price. Customer service is excellent with helpful and friendly employees. We will continue to be loyal customers.

5 years ago

star star star star star_border

Alicia Larsen Gilbert, AZ

We've had Dish for many years, and about 5 years ago I was ready to cut the cord. We're not huge TV watchers, and at the time our monthly bill was almost $100. When I started thinking of all the things I could do with that money, I decided to call and cancel our subscription. When I called, I expected the "please don't leave" response from customer service, but I was not expecting them to offer me a package almost exactly like the one I had previously for only $28 a month (indefinitely; not a 6 month deal or anything). It might be called DISH Basic? Anyway, I debated, but ended up doing that. I'm super glad I did. While I still don't watch much TV, my kids can DVR programs, and we have most of the same channels we did before (Food Network, HGTV, TLC, History, etc. but no sports channels). For now, we're happy with the setup. Once I no longer have any kids at home I might rethink my subscription, but it's a good option for a budget-minded person or family.

6 years ago

star star star star star

Emma Garcia Mesa, AZ

We’ve been a customer for over 15 years! Great value, and a wide variety of channel options. The service is very reliable, the only time we have minimal interruptions is during the crazy Arizona monsoons. Customer service is always great. They appreciate your loyalty and will treat their long time customers well by providing discounts on packages. Highly recommend!

6 years ago