Name: DIRECTV
Rating: 2.4

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Ken Bellon

Misleading no customer service no one was told the truth pass the buck

4 years ago Edited September 14, 2021

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Mervat Allen Monrovia, CA

Not please with customer service very expensive

4 years ago

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Lamarr

The only thing I like is their NFL Sunday Ticket

4 years ago

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Chris Bancroft Bellport, NY

Service is horrible. Don’t show up after 3 different times were given

5 years ago

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Jay Anna, TX

Horrible customer service and signal goes out during lightest rain

5 years ago

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Rita Watson

I hate talking to a robot when I NEED HELP

5 years ago

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Jaqueline Bagdonas Fort Lauderdale, FL

I hate Direct TV but the building has a contract with them

5 years ago

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Patty Miles

service sucked and customer service was even worse

6 years ago

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Robert Foster Titusville, PA

Rates contiually rising with no additional benefits

6 years ago

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dale roberts Duvall, WA

Unfair and deceptive business practices are a way of life for this company

6 years ago

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John Gasser Vernon, AL

The programming is good but the company's business practices are sneaky

6 years ago

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Satisfied Customer

THEY TREAT 8 YEAR CUSTOMERS LIKE GARBAGE. THEY ONLY CARE ABOUT NEW CUSTOMERS

6 years ago

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Willias Dees Batesville, MS

Little or no service and very expensive.

6 years ago

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Patricia Wiegand Lapeer, MI

Satelite sucks. Cuts out, usually when you're recording something.

6 years ago

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Billie B Columbus, OH

Out more then working no refunds out 4 mn, mostly infor umercials.

6 years ago

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EUGENE AUSTIN St. Petersburg, FL

Any time there is ANY rain whatsoever, I loose reception.

6 years ago

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michael burns Texarkana, AR

when it is cloudy or rainy no service no money back for not being able to watch

6 years ago

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Jeff

High prices and too many service interruptions.

6 years ago

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William Edwards Yonkers, NY

A drop of rain, a flake of snow, a light gust of wind and service is gone !

6 years ago

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Russ spica Stanton, CA

Too many freezes and drop outs.Slow channel switching

6 years ago

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evert lawrence

Customer service. They wont stand behind their stated credits

6 years ago

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lenet dow Lake Luzerne, NY

They tell you ur bill is going to be one set price then charge u more

6 years ago

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Teresa Wilmington, NC

I hate when it rains or wind is blow the TV goes out.

6 years ago

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Kathy Duncansville, PA

Not happy with directv at all. When my 2 yrs is up we will be switching

8 years ago

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Charles westrup Houston, TX

Pathetic provider. If they were the only provider, I'd give up on TV.

8 years ago

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James Raymore, MO

To high on price. weather afects tv

8 years ago

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Denyse Kennedy Erie, PA

Expensive,kept raising prices,customer service wasn't nice

2 years ago

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Kenneth Hall Irmo, SC

Impossible to return equipment after contract cancelation.

2 years ago

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COLLEEN STARKE Lithonia, GA

DIRECT TV NEEDS TO MAKE THEIR MOVIES AND SHOWS ON DEMAND EASIER TO ACCESS.

2 years ago

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MINE' GOMEZ Basking Ridge, NJ

Quality was good. the service not so much

2 years ago

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Richard Salazar Albuquerque, NM

Increased service 40 bucks more! Direct TV sucks! Will have service disconnected very soom!

3 years ago

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Maralisa Salazar ,

Terribly overpriced. Saved a lot of money by switching to online streaming services.

3 years ago

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Trina watson San Antonio, TX

No good with service and the cost of plans at the time was considering service for residential

3 years ago

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Enid Loera ,

Not so good always failing the connection when it rains and too expensive for the minimum

3 years ago

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Lauren Pernie Sherman, TX

They company is too expensive. They charge too much for their packages and everything like that.

3 years ago

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Angelica Del razo Federal Way, WA

The charges are so high, after being a customer for so long I decide to cancel the services

3 years ago

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Sonny Evans ,

Horrible it seemed like prices changed every month and service was worst then I expected

3 years ago

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Terri Wright Canton, MI

The price always starts out low and grows to a minimum of $150 a month. Too much.

3 years ago

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Bekah Lewis Cedar Fort, UT

Signed up for direct tv and it took 3 weeks to get it installed and 3 missed appointments.

4 years ago

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Atelia South Jordan, UT

Good company but pricey at times with their packages.

5 years ago

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Marilyn Greer Saint George, UT

My Direct TV keeps losing the internet. Very frustrating.

5 years ago

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D. String Southampton, PA

They dropped One America News (OAN) and Newsmax

1 year ago

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mark mccoy ,

Crappie service and crappie techs BEWARE

3 years ago

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Cindy Kenmore, WA

Overall ATT / Direct TV Rating -100! MOST UNPROFESSIONAL SERVICE IVE EVER ENCOUNTED. BE WARE!! ATT Grade: F- The ATT Takeover is beyond Incompetent .The Cus Service folks lie and play games with putting you on long Holds hoping you hang up first because they can't hang up. I'm on Auto Pay yet every month they hound me for pmt!! This has been going on for 6 months!! Why? CS set it up wrong, system failure, etc... Every month..at least 1.5 hours. No one cares! Today put me over the edge. It took All Day to finally fix it. I'm not holding my breath. They are LIARS!! Time to Fire them.

4 years ago

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Jerold Murray

They are to high priced and they have deceptive marketing.

5 years ago

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Greg LeClaire Watertown, NY

THE WORST CUSTOMER SERVICE OF ANY COMPANY EVER!

5 years ago

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Ricky

Lied to about services. Want me to pay for a bad box.

5 years ago

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William Goff New York, NY

Poor customer service and dishonest phone representation.

6 years ago

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Musa Aden Lindon, UT

price too high and they wont care their existing customers

6 years ago

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Jeanie Wilkinson Mesquite, TX

So difficult to work! Bad weather means bad tv!

6 years ago