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DIRECTV

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8.2

Overall Score

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Carol-Lisa Hapner Bloomington, IN

Never had clear reliable service and cost too much

3 years ago

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Mary Green Red Bluff, CA

If I could give minus stars I would. Worst company ever. They treat customers like crap.

3 years ago

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Phil Ocala, FL

Incorrect billing each month in their favor Favorites does not work No youtube confusing interface

5 years ago

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DAVID LEITZINGER Shullsburg, WI

Programming, better packaging of programming and pricing

5 years ago

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Will Walton

Poor , service and no Dodgers . Left for Spectrum

5 years ago

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Jeff Mathews Bedford, NH

Thier customer service used to be excellent, but now with ATT, it is absolutely AWFUL!

5 years ago

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John Asheville, NC

Customer service was abysmal and they made me feel like the enemy.

5 years ago

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Bob Santa Rosa, CA

way too expensive way too expensive way too expensive

6 years ago

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Jeanette Reinke

They don't even deserve one star rip off very expensive for tv not worth the money

6 years ago

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Mary Kennewick, WA

Have problems with website and my TV connection keeps breaking

6 years ago

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Truitt Davis

DIRECT TV WILL ADD PROGRAMS TO YOUR BILL,SWEARING YOU TOLD THEM TO WHEN YOU DIDNT

6 years ago

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Ted Zagwyn Kansas City, MO

too confusing and expensive programming. Too many stations I will never watch.

6 years ago

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Barry Gulden Gainesville, FL

The packages do not offer stations I want

6 years ago

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Linda Lloyd Bend, OR

still get the freezes of picture 24 hrs a day

6 years ago

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Jim Fralich Waller, TX

Price keeps rising, same box for 2 years, don't upgrade.

6 years ago

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Keith Broga Bracey, VA

Slow and expensive always something with the service but no other one in this area

6 years ago

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Keith Stiles

They are thieves and liars. I will cancel as soon as my min contract time is up.

6 years ago

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D tyler Tacoma, WA

Horrible reception, picture freezes, stop and restart constantly.

6 years ago

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britt spillman Mayfield, KY

direct is the worst provider ever... You will get big time ripped off when year 2 starts...

8 years ago

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Dalton Odenville, AL

They keep you on hold any time you call them and transfer you from one to the other.

8 years ago

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Allen Dale Dyke Saint Louis, MO

They don't care about the long time customer

8 years ago

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barry CO

I have dish now and in 2 mouths I got to switch to something it is to high

8 years ago

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JC McGahee Prospect Hill, NC

This company are thieves they used my debit card to payoff someone elses account without my permission

2 years ago

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victor garcia Los Angeles, CA

They were terrible, I try to get service and customer service were very rude

2 years ago

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Julia Peral Corpus Christi, TX

Works great when it don’t rain once raining serve go’s out for long Periods at a time

2 years ago

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G GA

Good value at first then outrageous charges for poor reception and limited channels

2 years ago

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J.A. Fort Lauderdale, FL

This service always cuts out during rain or storm. Terrible for South Florida's unpredictable weather!

2 years ago

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Janae Lord Rexburg, ID

Great programming just so very expensive. And the rates kept going up

2 years ago

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Diane Cantrell Denison, TX

Too expensive don't get a whole lot of channels for the price

2 years ago

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Mike Buford, GA

Annoying. Keep calling to add channels. I yell them no and still they push.

2 years ago

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Grace R Hesperia, CA

There fees are Too High We don't use them anymore The service is not great and the tv goes out in rainy weather

3 years ago

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SA Summit, NJ

Service was too expensive and they did not give you enough options for monthly payments.

3 years ago

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Desiree Smith Lengby, MN

they also like to jack your bill up.. it don't understand why a cable bill would be different every month

3 years ago

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Tariana Hendry Tacoma, WA

Never enough shows for what we paid. Always having problems with the service and connections.

3 years ago

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Craig Carter Van Buren, AR

very poor service and customer care is terrible, can't understand what they are saying.

3 years ago

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M ark Goldman Chauvin, LA

It’s ok, rain makes the signal weak. Bette than Dish. I really don’t watch much tv

3 years ago

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Richard Baker Las Cruces, NM

as long time custome treated very poorly...actually filed to go to arbitration over billing...settled out of court

3 years ago

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Amanda Malega Oklahoma City, OK

It was good until AT&T took over. Once they did the service got worse and the customer service went down hill.

3 years ago

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Patrick Visalia, CA

Too expensive. They really need a better purchase plan. One where you can choose what to pay for.

3 years ago

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bigwavdav Spring Lake, NC

Not a good company started off good but started riding prices without letting you. know.

3 years ago

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Kayla Bountiful, UT

Use to have direct but it just kept costing more every year and service was a hassel

4 years ago

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Toni Baker Draper, UT

For service ever nobody wants come and help you with anything they delete all of our TV shows never have direct again

4 years ago

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Scott Watters Quinlan, TX

Not available in certain areas, however it is an OK service if you can get it!!

4 years ago

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JS Alpine, UT

The cost was too high and customer service was horrible. The equipment was not reliable.

5 years ago

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Garn L. Arnold Alpine, UT

Over priced - terrible phone support - Our local channel 5 is no longer available.

5 years ago

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Bethany Simko Pleasant Grove, UT

Really bad service to where we lived. The prices kept going up even though we were promised low rates.

5 years ago

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Jason Miller Lindon, UT

We love Direct tv but can't afford it anymore. Way over priced!

5 years ago

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Sandy Saddler Sandy, UT

I do not like direct tv. They keep fighting with channel 5 and I’m missing my shows.

5 years ago

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Shanna South Jordan, UT

I didn't like Direct Tv. They have high rates and not very good programming

5 years ago

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DaretoExpose Las Vegas, NV

OK, service is too high for the quality of service that is poooooor.

3 years ago