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DIRECTV

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7.5

Overall Score

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Nancy souza Brockton, MA

VERY BAD AND VERY EXPENSIVE

9 years ago

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Everett

They raise my price every month, last mo went up 9.00 per mo. That sent me to another service.

9 years ago

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Matt Gassler Hutchinson, MN

THEIR LIARS, CHEATS, AND COULDNT HOLD UP ON THEIR AGREEMENT ! THEN SENT ME TO COLLECTIONS AFTER I FIRED THEM !

9 years ago

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tom Sacramento, CA

Takes to long to retrieve stations, talked to customer service and they said their having problems with communications

10 years ago

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Kristen Pleasant Grove, UT

Great television service. Poor customer service. Watch out for hidden fees when you sign up.

10 years ago

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kristy sowell Waynesboro, MS

Service rarely interrupted. Prices can be too high for some packages.

3 years ago

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victor ridgeway Columbus, OH

Good service Subscription is too high Mobile app is horrible

3 years ago

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Alex Chavez St Louis, MO

Good channel lineup. Equipment is ok but doesn’t last too long.

3 years ago

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Steve Pitman Largo, FL

The equipment was good,however the weather directly affected the picture quality and often loss of reception,customer service down right non existent

3 years ago

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Lauren Sand Newport, KY

Great customer service and reasonable prices

3 years ago

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Jack Lambert Salt Lake City, UT

They are absolutely terrible. No communication, poor service (customer and the tv), and horrendous technology. It’s extremely slow.

3 years ago

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Diante Jordan Milwaukee, WI

Very confusing, remote is huge with a lot of buttons that don’t necessarily do anything.

3 years ago

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Tosha R Harriman, TN

It's an okay service customer service is very nice but I would never go back to DirecTV

3 years ago

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Kimberly Reynolds Church Hill, TN

love the satellite system. very friendly customer service

3 years ago

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Noor Hamad New York, NY

i love directv good price and easy to use

3 years ago

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nicholas courtway

Too high on the prices signal goes out to easily the slightest Breeze actually knocks the signal out

3 years ago

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Robert Hamilton Macomb, MI

During Wind storms rain fall always Lost connection unfortunately it was a very precarious situation and experienced at times!!!...

3 years ago

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Timothy Lesperance Fort Worth, TX

Prices increased and coverage decreased. I'm not happy with the overall service plans available.

3 years ago

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Alexandria Faggard-Taylor ,

I like direct TV. I just think that y'all are a little expensive. Lower your prices.

3 years ago

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Lindaplank55 Houston, TX

Love direct tv i get all the channels i love at a reasonable price my whole family has direct tv

3 years ago

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Vee Hartford, CT

Love direct TV except for when the weather is bad.... it messes with the reception

3 years ago

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Regina Chastain Greenville, SC

Poor customer service. Frequently increased prices. More concerned with obtaining rather than retaining customers.

4 years ago

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Tyrone mcbryde Lakewood, OH

After a year the price for service to high customer service is ok and the programs offered was ok

4 years ago

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Armando Prado Valrico, FL

Decent when the weather is good. Plenty of channels that nobody watches but all providers do that.

4 years ago

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Virginia Scott Gadsden, AL

Was good until they combine with ATT, price is to high n service is poor, price goes up all the time

4 years ago

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Michelle Hall Magnolia, DE

Too expensive for service and customer support is bad. I was licked into a bad contract

4 years ago

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Bryant Ramsey Grass Lake, MI

Don't like remote control and channel lineup, I have used it twice but switched service

4 years ago

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Debbie Jackson Medford, NY

Loved it but got very expensive in the end and financially had to go back to cable.

4 years ago

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Jose Castillo Los Angeles, CA

Cable is ok. Not the best when it rains. Iv has Direct Tv in the past. It is decent !

4 years ago

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Diane Adams Gadsden, AL

Terrible service. Didn’t work more than it did. I had to call them almost daily and they still couldn’t get it right.

4 years ago

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Gwen Scott-Roddey Cincinnati, OH

It use to be a very good company until ATT got hold of it, now it isn't worth the money that you pay for it

4 years ago

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Judy Butterfield Chattanooga, TN

Expensive compared to others. Switched. OK customer service, but prices continued to increase. Lost pic often.

4 years ago

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Patrick Fay Olivehurst, CA

Not much to like if you are a rural household. They have large dead zones. We lost our signal frequently.

4 years ago

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B-dog San Antonio, TX

Overall, they were just ok. Rates go up dramatically after a year. The quality was ok, not great, not bad.

4 years ago

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myles Ragas Houston, TX

The prices are really high for not many channels. It is nice how you can get bundles though.

4 years ago

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J Connelly Saratoga Springs, UT

We had Direct TV for two years. They kept raising their prices and it definitely was not worth the money.

4 years ago

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amy rex ,

Doesn't carry the local sports stations and is extremely expensive. Customer service is just so so.

4 years ago

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AGenes Eagle Mountain, UT

Will never give them my money again. They lie to get you into a contract. They always drop certain channels.

4 years ago

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Jami Lucas Eagle Mountain, UT

We were constantly disappointed with the service we received and were never treated fairly.

4 years ago

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Lesa Stewart Saint George, UT

We get to watch all ate favorite shows anytime. They have wonderful customer service.. Lesa

5 years ago

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ave Pleasant Grove, UT

Not a fan. where my house is the cable is terrible! i personally don't love it .

5 years ago

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Jeremy Springville, UT

Ugh... if I could give negative stars I would. They nickel and dime you to death. Read the fine print. Will not be renewing my contract

5 years ago

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Elisa Vakapuna Salt Lake City, UT

Was with Direct tv and the service was okay. Prices are okay but rather prefer xfinity.

5 years ago

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Mary Osguthorpe Pleasant Grove, UT

Great variety of channels. Easy access to customer support. Quick and easy install.

5 years ago

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Lacy elbaba

Too many hidden fees. They will also raise you bill and not tell you then you get to call them and argue for the money back. Dishonest.

5 years ago

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SPENCER C HARVEY Eagle Mountain, UT

They were good. We canceled and got hulu to save money. They were the best value in the area

5 years ago

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Lindsey A Brown Lehi, UT

Although the product was good I felt the cost was just too high compared to other competitors.

5 years ago

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jenny tomlinson Pleasant Grove, UT

Currently tired of Direct TV fighting with NBC... I was given a $10 refund, but that doesn't cover everything I've missed.

6 years ago

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Kim Miller Lindon, UT

I have been a customer for Direct Tv for 20 years. Love their service but it is way over priced!

6 years ago

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Spencer Hodgson Salt Lake City, UT

Dont recommend them. Theyre cheap and honestly not the best, not as good speed as cable.

6 years ago