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Comcast Xfinity TV

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6.5

Overall Score

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Patrick Fay Olivehurst, CA

Didn't offer the channels I preferred. Charge way too much for their packages. I liked them so much, I no longer watch tv.

3 years ago

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Devin Houston, TX

Amazing service price is to high needs to work on being more affordable to customers

3 years ago Edited September 14, 2021

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JD Dunklee Norcross, GA

Comcast is honestly really not the best. The remotes don’t last long at all. The cable boxes get SO SLOW after a while. And, the customer support is not helpful at all

4 years ago

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Jmecham Antioch, TN

We started out with a certain few and it keeps going up about every 3rd month which seems like every month.

4 years ago

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Guerothlyn Saint-Jean Tallahassee, FL

Great provider for television entertainment . The on demand feature is a great feature.

4 years ago

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Bethany Simko Pleasant Grove, UT

They care greatly about their customers and There is satisfaction from those who actively use their services.

4 years ago

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Lesa Stewart Saint George, UT

This is a good company’s with great customer service and up to date technology. We recommend Xfinity all the time..

4 years ago

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Jon Scoresby Saratoga Springs, UT

They provided good service and were people friendly. I got what paid for. Customer service need

4 years ago

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Mardee Eames Kaysville, UT

Love the service, much better than dish. I miss cmt and other channels you do not include in basic.

4 years ago

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Dale L Farmer Littleton, CO

They have been affordable and customer service was good and bad. The product was good for me.

4 years ago

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Michael Perez Glenshaw, PA

Their prices are insanely bad and their customer service is worse unless you call at 2am to speak to someone who just doesn't care and will give you whatever.

4 years ago

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JR Suguturaga Orem, UT

There are various selections for any ones needs and price points can be available for most budgets.

5 years ago Edited September 14, 2021

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megan American Fork, UT

Recently got xfinity and i love how i can talk into my remote and it gives me what i want

5 years ago

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Jason Anderson Lindon, UT

They have all the popular channels but they are all over the place. Their internet is so much better than their TV service.

5 years ago

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Isaac Greenwood Riverton, UT

They have a great service and awesome customer service as well.

5 years ago

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William South Jordan, UT

Comcast offers great products but there customer service leaves much to be desired. Overall I would recommend Comcast.

5 years ago

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Frankie cruz

Too high of cost, shotty boxes and equipment (that u pay for rental charges). Won't give best deals up front

2 years ago

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Anne Jones Enumclaw, WA

Even after we upgraded recently with xfinity, the level of screen resolution/quality is horrible-hardly viewable.

3 years ago

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Elite Empire Salt Lake City, UT

Bad Customer service. Installation process was a joke. Could use lots of improvements to keep customers happy.

3 years ago

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martha santaniello Newberry, FL

Do not use this company they’re not customer friendly people and they don’t work with you when is an issue

4 years ago

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Terry Haffield Saint Paul, MN

Over priced, arrogant, terrible user interface. I could go on and on. I'm exploring cutting the cable options.

4 years ago

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Katie Severn, MD

Ridiculous to have to pay so much for cable boxes that cut off everyday and you always have to restart them

4 years ago

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Jeremy Zielinski Fort Myers, FL

Customer service is the worse ever.. How the heck this company is still in business is a bunch of bull

4 years ago

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Adriana Diaz American Fork, UT

I love the remote layout and the mic feature added!

4 years ago

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Zach Denver, CO

Terrible. Their internet, their tv, their cell service. It all begins to breakdown during "peak hours"

4 years ago

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Sudha Santa Clara, CA

I would give 0 stars. No real person on the limited, limited automated service ... most frustrating service I have had

4 years ago

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James Roxby Fruitland Park, FL

Watch a free movie and get ready for 10 mins of commercials for every 15 mins of movies. It just sucks!

4 years ago

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Mimi Leesburg, VA

Stay away at all cost, you will get nickeled, and dimed at every turn with this company. I guarantee it!

5 years ago

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Michelle Bensalem, PA

Horrible customer service. Each representative follows different regulations and they change from one to the next.

5 years ago

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Robyn French Manchester, NH

Pricing is misleading and you're forced to add services you don't want. Website is awful and customer service is worse

5 years ago

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D dawg Denver, CO

tv service it great but the WiFi honestly sucksss

5 years ago

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Maria Echevarria Melrose Park, IL

Love it but the prices are high compared to other providers

5 years ago

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Elizabeth Christoff Henderson, NV

They overcharged me and I can't get anyone to give me a satisfactory answer why or do something about it.

6 years ago

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Shane Albuquerque, NM

The reason is cuz of the up grades, having to upgrade every single week

6 years ago

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Joyce Davis Eastpointe, MI

DEPENDABLE DAILY SERVICE OF INTERNET AND CABLE CHANNELS

6 years ago

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Charlotte Ash Sandy, UT

I am not a big T.V. fan. There are too many commercials. Very expensive and a waste of time.

6 years ago Edited September 14, 2021

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Doug Newark, DE

Gold Medalist company in Bad Customer Service and Technical Incompetence. (Based on my 25 years as a customer)

6 years ago

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Dale Zollinger Kaysville, UT

I wish the rates were more consistant not always going up.

6 years ago

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frank raffaelo Wilmington, MA

Comcast is horrible .#1 you can't talk to anybody that speaks english. #2 Customer service is horrible.

8 years ago

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rh Elkton, MD

Casts are MUCH more that the "bundle" quoted. They charge for the equipment one MUST have for service...not optional!

8 years ago

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Herm Shears Frostburg, MD

we are very happy with are Comcast .

8 years ago

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Georgia Dittmar Savannah, GA

Hate Comcast Xfinity! Nothing but trouble! We are totally stuck with it! Thinking about just using digital antenna!

8 years ago

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Allison Driscoll Lake Worth, FL

Comcast gets worse all the time. It keeps going out and the prices go up and up.

8 years ago

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Dave Weaver Buchanan, MI

I give you a zero. wont even return my calls. Im trying to get my neighborhood cabled and so are some others.

8 years ago Edited September 14, 2021

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Chris Higgins Armagh, PA

Inferior service, expensive and awful customer service. Probably the worst company I've ever done business with.

8 years ago

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regina slater Green Bay, WI

they have hidden fees, the charge you for service you haven't received yet and customer service is horrible

8 years ago

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Allen League City, TX

Overpriced monopoly and they know it. Terrible customer service. Cost has risen 30% in the past year.

8 years ago

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Tom Oregon City, OR

Way over priced. I hate xfinity and cant wait for my contract or whatever it is to expire in September..I want out

8 years ago

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Dianne Peterborough, NH

Way too much money and can't get the channels you want without paying for a bunch that you don't watch!!

8 years ago

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Phil Chiachetti Mays Landing, NJ

Horrible. The price goes up monthly for no good reason. As soon as my house is sold, it's bye-bye Comcast.

8 years ago