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Comcast Xfinity TV

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1,605 User Reviews

8.9

Overall Score

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Elizabeth Christoff Henderson, NV

They overcharged me and I can't get anyone to give me a satisfactory answer why or do something about it.

3 years ago

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Shane Albuquerque, NM

The reason is cuz of the up grades, having to upgrade every single week

3 years ago

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Joyce Davis Eastpointe, MI

DEPENDABLE DAILY SERVICE OF INTERNET AND CABLE CHANNELS

3 years ago

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Charlotte Ash Sandy, UT

I am not a big T.V. fan. There are too many commercials. Very expensive and a waste of time.

3 years ago

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Doug Newark, DE

Gold Medalist company in Bad Customer Service and Technical Incompetence. (Based on my 25 years as a customer)

3 years ago

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Dale Zollinger Kaysville, UT

I wish the rates were more consistant not always going up.

3 years ago

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frank raffaelo Wilmington, MA

Comcast is horrible .#1 you can't talk to anybody that speaks english. #2 Customer service is horrible.

5 years ago

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rh Elkton, MD

Casts are MUCH more that the "bundle" quoted. They charge for the equipment one MUST have for service...not optional!

5 years ago

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Herm Shears Frostburg, MD

we are very happy with are Comcast .

5 years ago

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Georgia Dittmar Savannah, GA

Hate Comcast Xfinity! Nothing but trouble! We are totally stuck with it! Thinking about just using digital antenna!

5 years ago

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Allison Driscoll Lake Worth, FL

Comcast gets worse all the time. It keeps going out and the prices go up and up.

5 years ago

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Dave Weaver Buchanan, MI

I give you a zero. wont even return my calls. Im trying to get my neighborhood cabled and so are some others.

5 years ago

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Chris Higgins Armagh, PA

Inferior service, expensive and awful customer service. Probably the worst company I've ever done business with.

5 years ago

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regina slater Green Bay, WI

they have hidden fees, the charge you for service you haven't received yet and customer service is horrible

5 years ago

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Allen League City, TX

Overpriced monopoly and they know it. Terrible customer service. Cost has risen 30% in the past year.

5 years ago

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Tom Oregon City, OR

Way over priced. I hate xfinity and cant wait for my contract or whatever it is to expire in September..I want out

5 years ago

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Dianne Peterborough, NH

Way too much money and can't get the channels you want without paying for a bunch that you don't watch!!

5 years ago

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Phil Chiachetti Mays Landing, NJ

Horrible. The price goes up monthly for no good reason. As soon as my house is sold, it's bye-bye Comcast.

5 years ago

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Mary Baceski Amherst, MA

I have Comcast and for the 1st year the price is good but after that it is VERY EXPENSIVE and the service is terrible!

6 years ago

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Shelia mcbride Brunswick, GA

I think you are too high especially for people on a fix income I just wish we had another cable company. Just too high

6 years ago

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Dean V Ogden, UT

Comcast is very poor, their prices increase for no reason and you never get a straight answer from them.....

6 years ago

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Michael Dey Rhodes Harbor Beach, MI

Their Customer Service is so bad and it take forever to correct a problem they caused I rather be run over by a car..

6 years ago

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Kevin Harrison Indianapolis, IN

Worst ever on customer service, rate hikes, and equipment. I would not have them again if they gave me ten years free.

6 years ago

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Rosie Payne Jackson, MS

I'm really not pleased with what I'm paying and the service I'm getting. I'm seriously thinking about changing.

6 years ago

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Eddie Cox Germantown, TN

Decent product..... very expensive due to bundling and channels that are never watched .Horrible service

6 years ago

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Andy Hobbs Fort Wayne, IN

The X1 tthe more i use it the better it gets

6 years ago

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Sandra Thompson Fresno, CA

hate the phone service its complicated and gets disconnected easily.

6 years ago

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Ivars Loce Whiting, NJ

Terrible outfit that charges too much money and some of their technicians are poorly trained

9 months ago

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Braylyn Linford Lehi, UT

Service was good but customer service sucked. Their ability to keep a payment the same for 3 months was impossible. We will never use them again.

1 year ago

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Melissa Love Salt Lake City, UT

The internet goes out multiple times a week which causes the cable to also go out. They keep "fixing" it but its never fixed

1 year ago

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B Winward Orem, UT

The customer service is great but the pricing changes without notice sometimes so pay attention

2 years ago

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Elisa Vakapuna Salt Lake City, UT

It’s okay. The prices for some packages are outrageous but they do have good service!

2 years ago

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Jen McReavy Wilhite Sandy, UT

Such a racket-they jack up their rates every month until you call to fix it! They should value their long term customers instead of ripping them off

2 years ago

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Mitch Krull Pleasant Grove, UT

Didn't work great, over lived and over priced not worth it. Just stream anymore.

2 years ago

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Kenz Buena Vista, VA

Product is good. Company is frustrating because they increase our monthly fee every year.

2 years ago

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CLARK HARVEY Draper, UT

Product is good, but cost is way to high, we like the options, sometimes the system is slow.

2 years ago

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Trina Ward

Great service! We love the ability to talk to the remote to find a show.

2 years ago

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Barbara Holton St. Petersburg, FL

I like nothing! It is so stressful trying to get a REAL person on the phone!

9 months ago

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Nicole Ramos Maumelle, AR

II hate this company they refuse to let you use you own modem because they are scammers.

1 year ago

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Sandy Fleming Knoxville, TN

Constantly ,daily have problems.cant use most times. Going to att.u suck with your technology!

1 year ago

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Eric Severn, MD

Customer service is horrible and will be canceling the rest of my services tomorrow.

1 year ago

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LarryMartin Glenwood Springs, CO

Comcast has terrible customer service and their channel selection sucks, worst company out there

1 year ago

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Troy Webb Salem, OR

I have been a customer for over 25 years and you guys raise my payment $40 unbelievable

1 year ago

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Saundee Spring, TX

The company just keeps getting more expensive for worse services and they only care about $$.

1 year ago

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Heidi simpson Michigan City, IN

Comcast is the worse ever terrible customer service I will never do business with them again period

2 years ago

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LISA BYRD Smyrna, DE

Comcast customer service is horrible! I will never do business with the company again.

2 years ago

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Chris G. Saint Cloud, FL

They have promised to come instal and 4 no call no shows dont waste your time all they do is lie!!!

2 years ago

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Ray miller Franklin, IN

Paid almost my whole bill got told one thing they did another always have paid my bill ridiculous

2 years ago

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Dawn Whatley Baytown, TX

They are to high for what u get. Every time there's a thunder stone no cable.

2 years ago

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tuesday graham Oakdale, CA

service in and out customre service sucks

3 years ago

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