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Comcast Xfinity TV

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1,642 User Reviews

8.9

Overall Score

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Rosie Payne Jackson, MS

I'm really not pleased with what I'm paying and the service I'm getting. I'm seriously thinking about changing.

6 years ago

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Eddie Cox Germantown, TN

Decent product..... very expensive due to bundling and channels that are never watched .Horrible service

6 years ago

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Andy Hobbs Fort Wayne, IN

The X1 tthe more i use it the better it gets

6 years ago

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Sandra Thompson Fresno, CA

hate the phone service its complicated and gets disconnected easily.

6 years ago

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HighlyCritical Newton Center, MA

STILL MISERABLE to deal with, after years of fighting about their unfair, inconsistent, error-laden bills.

1 year ago

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Michael Czajka Fredericksburg, VA

Usually good service,but a bit pricey. Past problems with outages but fixed quickly

1 year ago

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Braylyn Linford Lehi, UT

Service was good but customer service sucked. Their ability to keep a payment the same for 3 months was impossible. We will never use them again.

1 year ago

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Melissa Love Salt Lake City, UT

The internet goes out multiple times a week which causes the cable to also go out. They keep "fixing" it but its never fixed

2 years ago

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B Winward Orem, UT

The customer service is great but the pricing changes without notice sometimes so pay attention

2 years ago

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Elisa Vakapuna Salt Lake City, UT

It’s okay. The prices for some packages are outrageous but they do have good service!

2 years ago

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Jen McReavy Wilhite Sandy, UT

Such a racket-they jack up their rates every month until you call to fix it! They should value their long term customers instead of ripping them off

2 years ago

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Mitch Krull Pleasant Grove, UT

Didn't work great, over lived and over priced not worth it. Just stream anymore.

3 years ago

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Kenz Buena Vista, VA

Product is good. Company is frustrating because they increase our monthly fee every year.

3 years ago

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CLARK HARVEY Draper, UT

Product is good, but cost is way to high, we like the options, sometimes the system is slow.

3 years ago

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Trina Ward

Great service! We love the ability to talk to the remote to find a show.

3 years ago

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Mani Sandhar ,

Comcast is the worse I been on hold for 40 mins now

8 months ago

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Carrianne Litowitz Seattle, WA

Pos...over $700 a month in three different houses and nothing but problems...looking to change ASAP

1 year ago

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Donna Turner Granger, IN

Worst service EVER!! Horrible customer service. Can't ever reach a live person!!

1 year ago

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Laura Jakubauskas Naples, FL

worst customer service ever. I do not recommend this company. Total waste of time!

1 year ago

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Nicole Ramos Maumelle, AR

II hate this company they refuse to let you use you own modem because they are scammers.

1 year ago

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Sandy Fleming Knoxville, TN

Constantly ,daily have problems.cant use most times. Going to att.u suck with your technology!

1 year ago

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Eric Severn, MD

Customer service is horrible and will be canceling the rest of my services tomorrow.

1 year ago

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LarryMartin Glenwood Springs, CO

Comcast has terrible customer service and their channel selection sucks, worst company out there

1 year ago

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Troy Webb Salem, OR

I have been a customer for over 25 years and you guys raise my payment $40 unbelievable

1 year ago

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Saundee Spring, TX

The company just keeps getting more expensive for worse services and they only care about $$.

2 years ago

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Heidi simpson Michigan City, IN

Comcast is the worse ever terrible customer service I will never do business with them again period

2 years ago

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LISA BYRD Smyrna, DE

Comcast customer service is horrible! I will never do business with the company again.

2 years ago

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Chris G. Saint Cloud, FL

They have promised to come instal and 4 no call no shows dont waste your time all they do is lie!!!

2 years ago

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Ray miller Franklin, IN

Paid almost my whole bill got told one thing they did another always have paid my bill ridiculous

3 years ago

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Dawn Whatley Baytown, TX

They are to high for what u get. Every time there's a thunder stone no cable.

3 years ago

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tuesday graham Oakdale, CA

service in and out customre service sucks

3 years ago

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Larry

Would have rated higher, but is very expensive

3 years ago

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John Brack Tallahassee, FL

Poor service, outages constantly, over-priced, limited selection of movies (to many repeats)

3 years ago

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Betty Boop Lawton, OK

High prices. ..poor customer service. Will not work with you even if you are disable

3 years ago

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Dorene Stonich Redmond, WA

good company, good products, but a bit spendy

3 years ago

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Shelly Zollinger Kaysville, UT

Price keeps going up. hate that it can change so much

4 years ago

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PWC Galesburg, IL

Way over priced and poor customer service. Will most likely good to another company myself.

6 years ago

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Gloria mileham IL

The worst service,every month no telephone,Internet or TV. Expensive,and 2-3 days for service.

6 years ago

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lisa Midvale, UT

i have had Comcast for years back in the day it was good it has recently got bad of service

6 years ago

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Dedra Jones North Versailles, PA

Customer service is always quick and efficient and helpful

2 weeks ago

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clyde davis Indianapolis, IN

My experience with this company landed me just settling for air tv. Too costly!

5 months ago

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Ron Petty Atlanta, GA

Constant service outages and very difficult to speak with live customer service representative.

1 year ago

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Ivars Loce Whiting, NJ

Terrible outfit that charges too much money and some of their technicians are poorly trained

1 year ago

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Mike Xavier Rocklin, CA

WORST Experience EVER! NEVER AGAIN!!!!!!!!!! INFERIOR Customer Service with incompetent staff!!!!!

1 year ago

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Connor Farmington, UT

Comcast has a lot of channels, but they are pretty expensive. I don't know if I'd recommend.

2 years ago

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Barbara Holton St. Petersburg, FL

I like nothing! It is so stressful trying to get a REAL person on the phone!

1 year ago

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Amanda Ginn Dallas, GA

Horrible service and continues to under Value long time customers.

1 year ago

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Glenn Nott Boulder, CO

Comcast customer service is the worst I have ever experienced

2 years ago

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Irene Algeri West Mifflin, PA

Don't like the company.There pricing is to highInternet is to slow.

2 years ago

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Gloria P West Palm Beach, FL

Terrible customer service.They don't listen to customer needs

3 years ago