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Xfinity is a TV, internet, phone, and home security provider and streamlines its services to work together — anytime, anywhere, and on any device. Xfinity Cable TV plan options allow customers to watch hundreds of channels, view local programs, and record their favorite shows. However, Xfinity doesn’t stop there. With the X1 TV Box, customers can watch live TV or switch to their favorite streaming service for the ultimate entertainment experience.

Xfinity TV, though compared to a number of Satellite TV providers, is a Cable TV service. This suggests that it can avoid the frustrations caused by weather or other circumstances that Satellite Dished and fiber-optic cables. 

Xfinity has been in business since 1981. It was originally called Comcast Cable until in 2010 Comcast Communications decided to roll out the name Xfinity. Xfinity also offers high-speed internet, home security, home phone, and mobile services which can be bundled for lower pricing

Read our customer reviews (below) to find out if Xfinity is right for you. 

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The Good

  • No Contract Option
  • 1-Year Price Lock
  • X1 DVR
  • Bundling Options
  • Money-Back Guarantee
  • Other Xfinity Services

No Contract Option

Xfinity offers a no-contract option for its TV services for customers who prefer not to be locked into a contract or for those who don’t plan on using the services for long. The no-contract option will cost $10 more a month, but customers can cancel at any time.

1-Year Price Lock

Xfinity has a price lock guarantee even for packages that do not come with a contract. This means that when customers are promised a price (for the first 12 months of service), Xfinity will honor that agreement for the entire year, regardless of whether the customer signed up for a 2-year contract.

X1 DVR

Xfinity’s X1 DVR has unique features that set it apart. Customers can use the X1 Voice Remote to say what they want to watch and easily access results from live TV, On Demand, DVR recordings and more. The X1 DVR will also give customers recommendations based on the shows they’re currently watching. The Xfinity Stream App allows users to stream live TV, DVR recordings, and more whether they’re at home or watching Xfinity on campus.

*HBO® and related channels and service marks are the property of Home Box Office, Inc. To access Netflix on Xfinity X1 requires an eligible X1 set-top box with Xfinity TV and Xfinity Internet service. Limited to Netflix members who are residential customers. Netflix on X1 uses your Internet service and will count against any Xfinity data plan. Netflix streaming membership required.

Bundling Options

Customers can bundle their internet, phone, home security, and TV package and save even more. For example, customers can get the X1 Save Pro Triple Play plan (internet and TV) for just $79.99 per month (with the 1-year agreement) and receive the following benefits:

  • Download Speeds up to 100 Mbps
  • 140+ Channels
  • Unlimited Calling Nationwide with Xfinity Voice
  • 20 Hours of DVR Service
  • Popular Channels: FX, TLC, HGTV, and Bravo

A plan that includes a home security service will bump up the plan price, but for many customers, the sense of security is worth it.

Money-Back Guarantee

Xfinity offers a 30-day, money-back guarantee for its TV, internet, home security, and home phone services. There is a 14-day, money-back guarantee for the Xfinity mobile devices and services. This is good for customers who want to try out what Xfinity has to offer but are unsure if it is the right choice for them. If for any reason you are not pleased with the product or service that has been offered by one of the Xfinity packages, you can go back within the 30-day or 14-day periods that are allotted to request a refund. This is one of the ways that Xfinity works to ensure customer satisfaction.

Other Xfinity Services

In addition to offering Cable TV, Xfinity is also a provider of a number of other specialized services. These additional services are outlined as follows: 

  • Xfinity high-speed internet — Xfinity claims that its internet service offers reliable internet speeds, enhanced coverage, advanced security, and customizable WiFi with extenders, cameras, and more. The WiFi that accompanies this plan is known as xFi. One of the advantages of using Xfinity internet is that you are able to use your own modem and router (not all models comply). If you do decide to use your own modem and router, you will get high-speed internet, but you will not unlock xFi WiFi. Basic prices start at $29.99 per month.
  • Xfinity mobile — Xfinity mobile offers users what Xfinity claims to be the best LTE, unlimited talk and text on up to five lines, flexible data options, and the possibility of using your old phone from an old plan. When you add your mobile services to your internet plan, you can get discounted pricing. Each unlimited line starts at $45.00 per month. As part of this service you are able to connect to millions of Xfinity WiFi hotspots to help save money and data.
  • Xfinity home security — Xfinity offers a couple of different home security plans. The first of these plans is the basic home security plan that provides you with 24/7 professional monitoring, smart home control, real-time alerts, cellular system backup, live hd video, and the Xfinity home app. This plan starts at $40.00 per month. The second plan is the home security plus plan. With the plus plan you get everything that is included in the regular plan plus 24/7 video recording, motion-activated recording, artificial intelligence that detects people, vehicles, and pets, and the ability to look back on specific archived moments. This plan starts at $50.00 per month. The pricing for both of these plans does not include equipment. Pricing for packages for equipment ranges from $15.00–$25.00 per month (subject to a 24-month contract), or one-time payments of $360.00–$600.00 depending on the size of system that you would like to get.
  • Xfinity home phone — The Xfinity home phone offers you unlimited nationwide calling, reliable call clarity, and advanced features such as readable voicemails. You can connect your home phone to the Xfinity Connect app to manage your voicemail and make and receive calls from your home phone while on the go.

The Bad

  • Early Termination Fee
  • Additional Fees
  • Consumer Complaints

Early Termination Fee

Signing a 1- or 2-year contract with Xfinity can help customers save $10 a month, it does come with a catch. Customers can expect to pay around $100+ in early termination fees; although the fees will vary based on the service level and how much time is remaining on the contract.

While early termination fees are not uncommon in the industry, many customers are surprised when they cancel their contract and the fee is applied to their bill.

To combat the early termination fee, customers can sign up for a shorter contract — which will cost more per month but can save customers money if they end the contract early, or they can sign up for one of Xfinity’s no-contract plans.

Additional Fees

Xfinity’s base packages are reasonably priced; however, customers may find their bill going up if they are not careful. Customers should be aware of these potential charges:

  • Broadcast TV Fee — up to $10 per month
  • Regional Sports Fee — up to $8.25 per month
  • HD Technology Fee — $10 per month
  • X1 DVR — $9.95 per month
  • Premium Channels — start at $10 per month
  • Professional Installation Fee — typically between $40-$80

To ensure that you are not confronted with hidden fees, it would be in your best interest to talk through the details of a contract with a representative. This will help get all of the hidden fees out into the open.

Consumer Complaints

A number of our user reviews have explicitly complained about how poor Xfinity’s customer service experiences have been. With cable TV companies, issues are guaranteed to arise and need to be resolved quickly and painlessly. Most complaints discussed how long it took to get in touch with a customer service representative.

The Xfinity website does provide a lot of information; however, some customers have stated they feel the website is confusing and aims to hide important information (especially regarding costs and fees).

The Bottom Line

One of the biggest perks for Xfinity TV is the cloud DVR service. Being able to watch shows anywhere you want on any device is great for those who are always on the go. Another plus for Xfinity is their no-contract option and the 30-day, money-back guarantee, which allows customers a little more flexibility with their plan. Customers will need to keep an eye on their bill as additional fees can be added. Consumers can also expect to see their bill go up after the first year or two when the price lock ends and they start paying the standard rate. This isn’t unusual in the industry but can come as a shock to unsuspecting customers.

Xfinity offers a wide range of services to meet the needs of all their customers. Whether you’re a sports fan or prefer a good binge-watching session, Xfinity’s TV service has a quality plan that will suit your needs. To see if Xfinity is available in your area or if you want more information on Xfinity's TV services, we recommend you call or visit the company site to see what they have to offer.

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User Reviews

Star Rating

2.2
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1,272 Reviews

Review Breakdown

5 star
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4 star
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3 star
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2 star
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1 star
58%

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Nicole Ramos

June 24th, 2020 Maumelle, AR DETAILS arrow_drop_down
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II hate this company they refuse to let you use you own modem because they are scammers.

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Barracuda

June 23rd, 2020 Sterling, IL DETAILS arrow_drop_down
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If you are going to continue to give me the promotional rate just do it and stop wasting my time with the I;m going to turn it off game.

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Patrick Fay

June 22nd, 2020 Olivehurst, CA DETAILS arrow_drop_down
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Didn't offer the channels I preferred. Charge way too much for their packages. I liked them so much, I no longer watch tv.

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Tanya Mulvey

June 22nd, 2020 Winchester, VA DETAILS arrow_drop_down
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Overpriced, once you are a customer the deals deteriorate. For example, I have to pay for a triple play (TV, internet and phone) when all I need is a double play (TV, internet) since I have to have a land line due to family medical conditions; however, it is higher to have less services. The cable boxes burn out and have issues. I would call the company mediocre because their customer service representatives try to find offers but as far as technical issues, expect to spend hours of time to unplug and reset your box.

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Miss Evans

June 22nd, 2020 Horn Lake, MS DETAILS arrow_drop_down
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My experience with Xfinity is Great! The price is affordable; customer is was great and the wait time wasn't long.

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Tammi Pear

June 21st, 2020 Commerce City, CO DETAILS arrow_drop_down
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Xfinity is a NIGHTMARE do not use them for your own mental health. I had them for a year at my previous residence because they were my only option. I was paying 183 for a 140 plan, when I questioned it I was informed the extra 63 was for "taxes and fees". I was paying for a "gigablast" and at best would get 40, my internet went out daily and would freeze my t.v.. I LITERALLY moved to get rid of them. Low and behold I move and the only "good" option is Xfinity for internet. So I set up an appointment for last Tuesday, tech shows up but won't come inside. I tell him I work from home and NEED internet in the back room, he tells me they aren't coming inside because of Covid, mind you my new T.V. provider did and the internet company I had hoped to use would, but not Xfinity, but let him see what he could do. A few minutes later he says he has his supervisor on the phone and he approved the drop and the tech will be here Friday between 2-3. Of course that was a lie, he stood there maskless, looked me in the eye and lied. We called that evening and the agent was so sorry and sent out a tech the very next day. So today the tech gets here spends maybe 10 minutes and says " I can't do it, if you have a drill, drill a hole in the wall and then tell your landlord it was there when you moved in." Now I've been lied to and advised to lie by Xfinity in less than 3 days. After the tech left I spent my whole lunch hour and my husband spent 3 hours and the phone with different agents, techs, and supervisors being told several different things, lie number 3 was a supervisor would call back in an hour and never did. So here I sit, trying really hard to work from a card table in a corner of my living room dealing with a company that tries really hard to NOT do their job and provide the worst customer service in the world.

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leticia Thomas

June 18th, 2020 Fredericksburg, VA DETAILS arrow_drop_down
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I really loved having their TV service. There were of plenty of channel options. We were disappointed when we moved to an area that didn’t have Comcast

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Inhappy

June 18th, 2020 Orlando, FL DETAILS arrow_drop_down
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The worst in reliability thunderstorm comcast out . I read on my nextdoor app how miserable others are with their service. Moving soon, hoping I can get another provider, anything other than comcast, it’s just crap. Customer service, sometimes can barely understand the person speaking to me. Not sure where they outsource calls, but need to be able to have quality control.

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Ian F.

June 17th, 2020 Hattiesburg, MS DETAILS arrow_drop_down
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I've used Comcast/Xfinity for the better part of four years for my cable/phone/internet, and so far I've been satisfied. They always have decent special packages for premium networks, and the internet service has been 99.99% consistently good. I'm always glad to know that the area I move to next also has Comcast Xfinity. The remote control is also very innovative which helps when trying to find a show that the whole family can enjoy, quickly.

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Alex

June 17th, 2020 Knoxville, TN

Comcast is probably one of the best cable providers in the East TN area. My family has never lost service or had an issue. They also make it super easy to bundle with internet.

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Aweful internet

June 17th, 2020 Exeter, NH DETAILS arrow_drop_down
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Awful internet, awful range and connection. Living like a caveman would be more interesting than looking at the same loading screens. Even for tv, with my box’s set up, awful.

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LC72

June 16th, 2020 Frederick, MD DETAILS arrow_drop_down
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Pretty good customer service. Value for cost of channels received. Hi speed internet has not been dissapointing either. I recommend.

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Anne Jones

June 15th, 2020 Enumclaw, WA DETAILS arrow_drop_down
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Even after we upgraded recently with xfinity, the level of screen resolution/quality is horrible-hardly viewable.

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Elite Empire

June 11th, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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Bad Customer service. Installation process was a joke. Could use lots of improvements to keep customers happy.

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Russ M

June 10th, 2020 Killingworth, CT DETAILS arrow_drop_down
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Worst customer service I have ever dealt with and I'm not exaggerating... I have been calling for 3 days with one returned call that I was asked to hold for a moment and then I was told I would need to be called back within half hour and was never called

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Sandy Fleming

June 10th, 2020 Knoxville, TN DETAILS arrow_drop_down
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Constantly ,daily have problems.cant use most times. Going to att.u suck with your technology!

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JC SOMA

June 9th, 2020 Lakeland, FL DETAILS arrow_drop_down
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Go with another Company they lie and will not make it right their mistakes. They will give appointments that will not honor

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Tim McCoy

June 9th, 2020 Waynesboro, GA DETAILS arrow_drop_down
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Comcast tv is very expensive compared to other options available to watch and enjoy tv. Expect your monthly bill to hit $200 once the promotional deal is done. Their cable laid unburied in my yard for TWO YEARS!!! Customer service was a joke. Even their paid service contractors didn't seem to like Comcast very much. Do yourself a favor and buy a ROKU instead.

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Wolf Stonich

June 8th, 2020 Redmond, WA

they are a bit expensive, but you have the capability to do almost anything by speaking through your remote. Very convenient

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Rickey

June 8th, 2020 Lehi, UT DETAILS arrow_drop_down
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Comcast is nice in that they're available everywhere and their prices are generally comparable. But for me, that's where their goodness ends. They lost me when canceling service was hard during a move, and when their leaders supported blocking net neutrality.

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nauman siddiqui

June 6th, 2020 Niles, IL DETAILS arrow_drop_down
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Xfinity basically forces you to rent their equipment which at most times is pretty bad compared to what you can buy on amazon as your own equipment. If you want unlimited data, you can enroll in xfi advantage with one caveat, you are forced to rent their modems and also are unable to buy your own equipment. This is a bad business practice as they dont even tell you about this, so when it comes time to upgrade and activate a new modem, and you find out about this ir will be pretty annoying. They have a 1 TB cap on your usage if you choose to use your own equipment. What's worse is that you have to pay 50 dollars a month on top of your package just to get more than 1 TB. This really sucks for some households since kids would normally play video games and people will stream video, which can exceed your data cap in over 5 days. I wouldnt give them as bad of a review only if they lowered their price for unlimited data usage from 50 dollars, which is absurd. It should be $15 dollars at best and the Xfi Advantage package is a complete monopolistic scam to make more money. Sadly my family is forced to get service from them because there is no other provider that provides speeds over 100 mbps down and 10 mbps up.

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Howie Mentzer

June 6th, 2020 Carlisle, PA DETAILS arrow_drop_down
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This company is worthless and someone needs to start a new cable company and put these idiots out of business. I have call at least 5 time in two months on the service they provide. First everything on TV as far as FX or Sci-fi is a repeat, how often can you watch the same movies over and over again then you have piss poor internet service I have call repeatedly about my email. I can be answering my emails and all of a sudden it goes right back into my email list or I may be answering a customer and after writing a paragraph it will all of a sudden kick me out and go back into my email list and I have to start all over again only to have it do it again and again. It is quite obviously no one knows what they are doing here and I am looking at other services this company is poorly run and.

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Alexander Johnson

June 6th, 2020 Los Angeles, CA DETAILS arrow_drop_down
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I’ve had mostly all of the cable services and Xfinity honestly stuck out as the best. Fastest customer service, never saw any unknown or unexpected charges. Probably the best in cable

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Renee Brooks

June 5th, 2020 Hartwell, GA DETAILS arrow_drop_down
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We have been with comcast then with xfinity then a combo of them both. The price is high but managed with help from them to cut things we didn't need and halved the bill. Our reception is not so great even with the higher price plan. If It rains or the weather is great you can loose signal without cause. That's my biggest problem. Not such a bad thing at this time.

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Beauty Crew SRQ

June 5th, 2020 , DETAILS arrow_drop_down
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I am so pleased and impressed with Comcast’s professionalism, reliability and sympathy during a difficult time in my life. Thank you so much Zoe and Comcast for being not only the best, problem free service I have had but for thinking of the customers needs and circumstances, instead of $$$$... I will never forget your loyalty and highly recommend your services To everyone.

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Graymalkin626

June 4th, 2020 Crown Point, IN DETAILS arrow_drop_down
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Horrible customer service. Will charge you for any little thing. Prices are extremely high.

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Tracey Pregon

June 3rd, 2020 , DETAILS arrow_drop_down
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Just tried to call a customer service rep at xfinity and was caught in the STUPID HORRIBLE loop with the automated machine that does not understand to put a LIVE person on the phone to help me. After several calls and an hour of my time I hung up because it is ridiculous to try and get anything done with this automated system. HORRIBLE!!!

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Connie Donnell

May 19th, 2020 Fleming Island, FL DETAILS arrow_drop_down
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I used to have DISH TV I was in need of a better quality wifi so I checked into Xfinity having heard how good it was. Trying to save money, I purchased the TV+wifi package. Mistake!!!. Should have kept DISH. Reasons: DISH has near 4-5 times as much memory on the DVR than xfinity. TV shows I could record and store on DISH take up the 60 mbps? on xfinity. 30 of which I pay an extra $9.99 for. So if you are considering Xfinity TV, skip it oh...biggest problem...recording conflicts if more than 4 shows at same time.

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High Priestess19

May 18th, 2020 West Palm Beach, FL DETAILS arrow_drop_down
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Great customer service, but as a user of the Xfinity wifi pass, it became a reoccurring issue that the service spots were "too congested" causing my internet connection to stop altogether

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eddie psotta

May 17th, 2020 Greeley, CO DETAILS arrow_drop_down
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good pricing and service. you must always review the most recent offers and update

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K. K.

May 16th, 2020 Eugene, OR DETAILS arrow_drop_down
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I went into Xfinity store in eugene Oregon 3 days ago. I spoke with Joshua o. When he tried to pull info up by my social, a general error code popped up. He did not know what to do other than tell me to go home and call XM Care (Xfinity Mobile). Come to find out later he should have asked for tech support agent to do a BYOD. I called the XM Care number and spoke with Terry, he transferred me to Kaelin who then transferred me to Kristy who also didn't know what was going on and transferred me to Danielle at Tier 2 advanced. All I wanted was to take my phone number and transfer it to my new Galaxy S10 plus. From the start of the day at Xfinity to the end of that first day was a total of 7 HOURS in person and on the phone with Xfinity trying to port my number to my new phone and activate everything. Somewhere along the line, I think it was with danielle, my account got stuck! As in the sim cards got switched too many times between the iphone 6 band the new galaxy and after a few dozen resets and power downs and ups I could call or receive calls from either phone so i had to resort to my daughters phone. Danielle said its should process and resolve by the end of the night. It never did so the next day 5/15/2020 I called and spoke with Jason after being transferred twice and put on 20 plus minute holds each time.Jason from tier 2 told me "Daniel spoke with David in Tier 3" and it looks like the Galaxy still has AT&T's provider settings and that it didn't switch over to xfinity after I put the SIM card in. He said "we are seeing both phones on the cell tower" but I still can receive or make calls from either phone. Jason said he would call me back in 1 hour while they worked stuff out, HE NEVER CALLED ME BACK! He could have said " Hey this is beyond me or call back tomorrow because I don't know what i'm doing" but he didn't and he left me hanging all day. So rude! Today 5/16/2020 I called Xfinity mobile again and spoke with Roxy in Tech support Roxy told me they are creating a ticket to escalate it to the help desk because "Its stuck" somewhere the swap on the mobile device numbers got stuck in the system and didn't allow it to flow through. The plan is to escalate it to a higher tier to push it through, Roxy said "They'll probably send me an email" she said there's an error on the system w/ the mobile device numbers. I asked to be transferred to a supervisor so i can tell her what has been going on and what Xfinity has put me through the last 3 day but I was put on holed for 30 minutes and then they hung up on me. She was transferring me to Alejandra the supervisor and Roxy told me Alejanrda was pulling up her programs and almost ready to take me then there was no one on the other side and No One called me back. Roxy or Alejandra left me hanging. Xfinity, i am so disappointed in you. I have been with you guys for 2 years and never had issues until now. Why is it so difficult for you guys to port an existing number over to a new phone and why is it so hard for you guys to call a customer back? It' the considerate thing to do. Will this issue ever get resolved? Will xfinity call me back Today? Xfinity, are you going to help me or do i just go to AT&T and do business with them instead?

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Devin

May 15th, 2020 Houston, TX DETAILS arrow_drop_down
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Amazing service price is to high needs to work on being more affordable to customers

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Chip Bruss

May 15th, 2020 Boulder, CO DETAILS arrow_drop_down
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TERRIBLE TERRIBLE TERRIBLE!!! OVERPRICED! CONSTANTLY UPSELLING! YOU CANNOT REACH CUSTOMER SERVICE! YOU CANNOT CANCEL SERVICE ONLINE! SLOW INTERNET SPEEDS! SOMEONE PLEASE SUE THEM FOR VIOLATION OF SHERMAN ANTI-TRUST! THEY ARE A MONOPOLY IN EVERY MARKET AND SHOULD BE DISBANDED!

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Chelsea Stewart

May 15th, 2020 Pleasant Grove, UT DETAILS arrow_drop_down
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Every time our bill goes up we have been able to negotiate a better deal and they have always worked with us.

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Victoria goodwin

May 13th, 2020 Florence, AL DETAILS arrow_drop_down
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I love it great prices & plenty of free movies on demand is great. In comsomer service is great.

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Kris Tavassoli

May 12th, 2020 Atlanta, GA DETAILS arrow_drop_down
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Great service.. they’ve improved a lot over the years. Reliable connection, dedicated company.

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Mike Xavier

May 11th, 2020 Rocklin, CA DETAILS arrow_drop_down
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WORST Experience EVER! NEVER AGAIN!!!!!!!!!! INFERIOR Customer Service with incompetent staff!!!!!

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shannon crutcher

May 11th, 2020 Murfreesboro, TN DETAILS arrow_drop_down
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Technical issues take too long to get resolved. It takes an act of God to get anyone to answer the customer service line.

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Danial Beck

May 9th, 2020 Missouri City, TX DETAILS arrow_drop_down
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Online portal covered 99% of my needs well. the remote facilities to troubleshoot my connection is awesone.

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Laurie G

May 8th, 2020 , DETAILS arrow_drop_down
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Best bang for your buck. I work from home and so internet speeds are super important. Comcast can't be beat. Xfinity mobile is amazing. I'm so happy I switched over.

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Ashley Flores

May 7th, 2020 Houston, TX DETAILS arrow_drop_down
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Been having this service for the longest, never had any issues with it. Customer service is always there to help

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Malisa Williams

May 5th, 2020 Waldorf, MD DETAILS arrow_drop_down
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Today we had the Best service call!! The technician’s name was Derek T!! He was very polite and I could tell that he knew what he was doing! Thank you for all that you do! And caring 🙏🏼🙏🏼💯

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LeeAnn Underwood

May 5th, 2020 Greenwood, IN DETAILS arrow_drop_down
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I have been with Comcast Xfinity for over 20 yrs and in a week I will have a new provide and I’m excited. For yrs I’ve been disappointed with them. Finally moving on and will save money more channels and DVR

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Kirsten Fetrow

May 3rd, 2020 Denver, CO DETAILS arrow_drop_down
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I’ve had a pretty bad experience with the internet service through Comcast. There are random outages and you don’t ever get the opportunity to speak to an actual customer service representative. They don’t even have a direct way to leave a complaint.

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Disappointed customer

May 1st, 2020 Danbury, CT DETAILS arrow_drop_down
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Xfinity is a monopoly and they are scammers. They are the only service provider in Danbury, Ct and they take advantage of the consumer. I signed up for 2 year service and was told the price would stay the same. After a year the price increased. It is almost impossible to get technical support. I have had so many issues with this company, way to many to list.

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Nekeocha Nekeocha

May 1st, 2020 Cottage Grove, MN DETAILS arrow_drop_down
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many options. easy to use. i like the phone app that helps me see all the devise on one page

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Leann Walker

April 30th, 2020 Denver, CO DETAILS arrow_drop_down
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My experience with Comcast/Xfinity? Average service and BUTTLOADS of hidden fees and I don't think I've had a single month without random incorrect charges on my account. DO NO RECOMMEND unless you have cash to throw into a fire or you enjoy spending hours on the phone each month

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Sara Cutler

April 27th, 2020 Richmond, VA DETAILS arrow_drop_down
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During the coronovirus, Xfinity actually cut my service off with no warning! I lost my job and couldn't afford to pay my bill. I HATE this company and will never use them again!!!!

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Traciann Oneill

April 24th, 2020 Prospect Park, PA

I am highly unsatisfied! My mother is 73 years old and in a wheelchair with everything going on in the world they turned her services off. This is not ok. What kind of company does this. The only thing she has to do is watch tv and you took that away from her. She is on a fixed income and when you call you can't get through to anyone. Its says when you first call due to covid 19 "WE WILL NOT TURN OFF YOUR SERVICE" so why lie? They definitely turned her off.

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Amanda Ginn

April 22nd, 2020 Dallas, GA DETAILS arrow_drop_down
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Horrible service and continues to under Value long time customers.