Name: Comcast Xfinity TV
Rating: 2.3

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Cullen J Reid Cartersville, GA

Prices keep rising every month. Terrible customer service. If I have a problem today, it will be next week before they can come fix it. We need another cable company to choose from.

8 years ago

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Gerrenn Jennings Aurora, CO

They are no where near other providers. They are expensive, the picture and audio quality (HD) is laughable and service sucks. I will say, they DO indeed have the best internet in the country.... Speaking for a IT pro

8 years ago

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kennethpeluso Jacksonville, FL

I like Comcast I just go a 2 year package I have phone internet cable x1 voice remote also ea game I can play on my tv

8 years ago

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Michael Dey Rhodes Harbor Beach, MI

I have had so many issues with Comcast and their Customer care...Got stuck in an agreement and I am stuck for now...But they suck if it was not for their customer serv would not be bad..

8 years ago

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Adamu Braimah Hillsborough, NJ

Comcast is a criminal enterprise and fundamentally engage in dishonest business practices . They promised me $39.99 for double play. They wound up charging me $89 and lastly $119 for internet annd phone only.

8 years ago

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Richard Farmington, MI

They mess with peoples accounts and they are to high in price and they will not put fiber optic cable in. They will not get seprate modem and routers they use all in one junk.

8 years ago

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Valerie Oakland, CA

Way too expensive; customer service is horrible, lots of blank channels (nothing on those 400 series). I have been with Comcast on and off for over 10 years and I am seriously contemplating canceling our services soon.

8 years ago

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Debra Baylin Canton, GA

If you have another choice DO NOT USE THEM..... The service works about half the time. It just keeps getting more expensive and the service continues to decline. There is days dial up is faster.

8 years ago

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Kenny Leola, PA

Way overpriced, they offer bonus to new customers but shit on us who have had 25 yrs with them. Finally got Dish and love it. Only reason I still have anything to do with Comcast is internet, anything else in our area sucks.

8 years ago

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Elizabeth Stewart Gandy Decatur, IL

Poor service and Ive gone through five modems and they say the signal is fine and its not..... The equipment is cheap and the prices keep going up and the internet connection is poor and disapointing, I dont reccommend them

8 years ago

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David Bell East Brunswick, NJ

I will dump them ASAP. I am locked into them as they are all that is available to me where I reside presently. I could go on & on about their shortcomings, but many many others beat me to it. Comcast sucks overall..

8 years ago

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Phil Chiachetti Mays Landing, NJ

I will be glad when I move shortly to be rid of Comcast. Started out at $120 and has shortly risen to $178 with no change in service. Will not do business with this company again.

8 years ago Edited September 14, 2021

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Kathleen Riley Pompano Beach, FL

They have a reconnect fee for each thing! Their fastest internet still lags when 2 computers & game console are on. They aren't willing to work with customers.

8 years ago

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Nate Salt Lake City, UT

Customer service is always hard to work with. Monthly bill would go up and no notification or reason would be posted. But I think they are the best of the worst. So I give them a 3, but they are a close 2.

9 years ago

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Lyssa Havana, FL

Comcast is wonderful, the set up is super easy and the customer service representatives are always helpful!

2 years ago

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Roberta Rustin Jonesboro, GA

Too expensive and they do not allow you to make changes to your service package without speaking with a sales rep. My home security system was installed poorly and it's not easy to find the batteries needed to replace the old batteries

2 years ago

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Pamela White Minneapolis, MN

I always have issues with Comcast and I've been a customer for over 20 years. The customer service is horrible and so is the service and it's almost impossible to get a live person on the phone. I'm still with them until I start streaming.

2 years ago

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Leora Tucker Winston-Salem, NC

Once they get you a customer they don't want to talk to you. They push you over to a computer and send your final bill to an address that's not yours so they can lie on your credit report knowing you already paid. Run from Comcast as fast as you can. Don't look back.

2 years ago

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Arthur Salazar Houston, TX

Very friendly and quick response when I needed help. Never had a bad experience connecting or disconnecting

2 years ago

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Janis Dunbar Bonney Lake, WA

It has a lot of channels.also when there's a problem they fix it also when their here they work on other issues

2 years ago

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Roberta Profitt Marcus Hook, PA

I had Comcast, was in a contract for a specific amount each month, they raised it without asking, I questioned them, they wouldn't do anything so I dropped them.

2 years ago

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Patrick L Sugrue Ooltewah, TN

not happy with the service and the support is not great either. Go on-line and see the negative reviews and employees are not happy either. You can do better

2 years ago

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Cbblighthouse Atlanta, GA

Great quality. Reception is perfect. Selection of channels and programs the best. Way too expensive and locked in contract. Shame.

2 years ago

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W. Cady Port Saint Lucie, FL

Terrible customer service. Have been on numerous calls with Comcast customer service for hours at a time. Many times can't even understand the customer service reps on the phone. Repeatedly ask the same questions over and over, with no resolution to problems.

2 years ago

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Ernest Wells Newark, DE

I switched to Xfinity from Verizon Fios. No comparison! Service is better & customer service is better!

2 years ago

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Shaye Mora Davenport, IA

I used them during my last year of college and they were all around a solid company! Never had any issues with them!

3 years ago

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Caprice Watkins Harrisburg, PA

They do have really reliable services. Customer service isn’t the greatest and prices aren’t either. But the service is amazing.

3 years ago

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Raye Lynn cruz Salt Lake City, UT

Very very at solving issues. Very good customer service. And the automated system is the most easiest one ever.

3 years ago

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Dionne Ebanks Houston, TX

Excellent customer service. Fast downloads. Good value for WiFi. Have not had issues with buffering

3 years ago

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Candi Ward Fenton, MI

The services was very well priced and the equipment worked well. Never had problems with my services.

3 years ago

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Janice Hill ,

They are ok, it’s just that they’re service is to high and sometimes it even acts up. They need to come down on there prices.

3 years ago

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Sawyer Rasmussen Bountiful, UT

Internet goes down too often and it takes them forever to get it back up. We also use our own equipment, but they charge us an equipment fee every month.

3 years ago

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anna Jacksonville, FL

I’ve been with COMCAST for five years and their service is excellent I wouldn’t trade it for anything else

3 years ago

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Craig R Fairfield, CA

I like Xfinity's cable but am not a fan of their internet service. I pay for 1 gig and never receive that speed...frustrating. And their service is frequently disrupted.

3 years ago

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Emelyn Plasschaert Atlanta, GA

Sometimes some channels go out during a storm and comcast does take long to come get it fixed but overall great service!

3 years ago

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yoly Hinesville, GA

Company is awesome we get discounts all the time, good quality personal when I have an issue they help me

3 years ago

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Mark Leonard Oakley, CA

services are good on our home and work internet and entertainment. have not had any interuption in services

3 years ago

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Dorothea Grimes-Farrow Athens, GA

Good, reliable service. Had access anywhere I traveled with no interruption. I'd sign up with them again.

3 years ago

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Mezo Uchiha Hamden, CT

Internet service s good in some areas in the state ... the subscription is a bit expensive but it’s good service overall

3 years ago

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Dream Pittsburgh LLC Pittsburgh, PA

We used them for our internet very fast and reliable and phone service also the package has a good value

3 years ago

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Devon Calhoun Jacksonville, FL

I have had this service for years and there has been some outages here and there but overall they provide a great service.

3 years ago

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Kent Harris Smyrna, TN

I had it when I was living in Atlanta but currently don't have it when I moved to Nashville. I think they were bit overpriced.

3 years ago

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Bruce W Lawrenceville, GA

Excellent customer service and reliable technology. The service it a bit pricey but it's worth it for me to be able to count on it working.

3 years ago

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charlotte foster Roaring Springs, TX

I was satisfied with the service from Comcast Xfinity. It would go out about once a month but they would have it back up quickly.

3 years ago

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Mary Pendleton Winchester, VA

Overpriced, internet inoperable 30% of the time and slow even though paying extra for faster service. Cable box must be turnred off and restarted 3 or 4 times daily to get picture.

3 years ago

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Jessica Csaszar-Bertman South Bend, IN

HORRIBLE SERVICE & WHEN YOU CALL CUST. SUPP. THEY HANG UP ON YOU AFTER YOU'VE WAITED A PROLONGED TIME (I WATIED 37MINS., THE 1ST TIME, HUNG UP ON, THEN 89MINS. THE 2ND TIME BEFORE BEING HUNG UP ON). COMCAST IS NO BETTER, LEGALLY HAVE CONTACTED A CORPORATE ATTORNEY TO START MY OWN CABLE COMPANY.

3 years ago

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John Garcia Albuquerque, NM

I've been a Comcast customer for 20 yrs. They have always been very responsive to my needs. Good customer service.

3 years ago

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Kevin Malone Washington, DC

Huge range of channels to watch from. Even though people mostly use smartphones now but they give you the satisfaction you desire from TV.

3 years ago

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Ms. K Tacoma, WA

I’ve been a long time customer. They always have awesome specials for new customers. They need to take care of their long time loyal customers too.

3 years ago

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Conrad Senior Fairfield, CT

Miserable company. Shade business practices. I would like to drop them completely. I plan to look into the entire town installing fiberoptics and negotiating our own rates with ISPs. There is no reason for the high rates, and poor quality service, and ever changing rates.

3 years ago