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Truly Nolen

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6.2

Overall Score

Author: Kalicia Bateman

LAST UPDATED: September 24th, 2025

Truly Nolen may be best known for its "Truly Nolen Mouse Car." This pest control company is dedicated to providing the best pest management to its customers. The website provides in-depth articles about bed bugs (bed bug bites and infestations), spiders, termites, bees and wasps, as well as other common insects, so customers know what to look for should they suspect an outbreak. Customers can contact Truly Nolen service professionals via telephone, social media or email if they have questions or concerns.

Truly Nolen was founded by Truly Wheatfield Nolen in Miami, Florida, in 1938. Since its founding, the company has significantly expanded to serve more than 150,000 customers and employ about 1,100 partners. Truly Nolen operates in 17 states across the U.S. and has international franchises in over 55 countries.

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The Good

  • Free Estimate and Inspection
  • Four Season's Approach
  • Satisfaction Guarantee
  • Website Resources

Free Estimate and Inspection

Truly Nolen does not charge potential customers for a thorough inspection or an estimate. Individuals can easily schedule an inspection or fill out a free electronic estimate form on the company's website. Truly Nolen Pest Control covers the following unwanted pests:

  • Termite Control
  • Bed Bug Control
  • Rodent Control
  • Stinging Insects (Bee, Wasp, etc.)
  • Carpenter Ant Control
  • Beetles
  • Birds
  • Box Elder Bugs
  • Caterpillars
  • Crickets
  • Earwigs
  • Fleas
  • Flies
  • Gnats
  • Grubs
  • Lice
  • Millipedes
  • Mosquitos
  • Moths
  • Roach Control
  • Scorpions
  • Silverfish
  • Spiders
  • Ticks
  • Weevils

The pest control service's termite inspection program in particular covers multiple termite infestation problems, and new customers can receive $100 off their termite treatment when they sign with Truly Nolen.

Four Season's Approach

Truly Nolen addresses pests' seasonal behavior with the Four Season's Approach. This includes different individual steps, using the best equipment and the best materials. Being a part of the Four Season's Approach will help prevent a future infestation as well as provide customers with the following pest control services:

Interior Services

  • Interior Web Wipe
  • Interior Powder Application
  • Botanical Aerosol
  • Attic/Crawlspace Powder Application
  • Bait Stations
  • Monitoring Stations

Exterior Services

  • Exterior Web Wipe
  • Exterior Powder Application
  • Exterior Hot Spot Treatment
  • Power Treatment
  • Exterior Dual Bait System
  • Exclusion (up to 3 linear feet included)

Satisfaction Guarantee

Truly Nolen's work is covered under a satisfaction guarantee. If a customer has a problem with any part of the service, the company will continue to service their home at no extra charge until they are satisfied. If the customer is still unhappy with the service, Truly Nolen will refund them for the last scheduled service.

Website Resources

Truly Nolen provides a number of helpful resources on its website, including a residential service guide, a commercial service guide, a pest identifier, information on seasonal pests, a termite swarm map, and a pest advice blog. The company also provides an "Ask the Expert" feature where individuals can submit questions for an experienced pest control expert.

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The Bad

  • Service Not Available in All States

Service Not Available in All States

Currently, Truly Nolen offers pest control services in the following 18 states: Arizona, California, Florida, Nevada, New Mexico, Texas, Utah, Nebraska, South Dakota, South Carolina, North Carolina, Georgia, Tennessee, Ohio, Kentucky, New Jersey, New York, Pennsylvania. Individuals who live outside of the company's area of operation will not be able to do business with Truly Nolen. If you want to learn more about the pest control company's service in your state, visit our verified Truly Nolen Pest Control reviews below.

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The Bottom Line

Truly Nolen provides various services to get rid of unwanted bugs, rodents, and other pests from people's homes. However, Truly Nolen also provides services for commercial properties, Florida lawn care solutions, and heating and air conditioning filters.

Truly Nolen is an experienced pest control company that offers free estimates and inspections, a satisfaction and money-back guarantee, and a variety of helpful resources on its website. Homeowners can sign up for the residential pest control plan and get rid of a bed bug infestation or business owners can select the commercial pest control plan and keep rodents, ants, and spiders out of their building.

If you live in Arizona, California, Florida, Nevada, New Mexico, Texas, Utah, Nebraska, South Dakota, South Carolina, North Carolina, Georgia, Tennessee, Ohio, Kentucky, New Jersey, New York, or Pennsylvania, Truly Nolen is worth looking into. Just look for the bright yellow mouse truck driving around your neighborhood.

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Star Rating

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3.6

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124 Reviews

Review Breakdown

5 grade

59%

4 grade

6%

3 grade

2%

2 grade

3%

1 grade

30%

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Marijane Mercer Santa Fe, NM

We have used Truly Nolen for two years in Santa Fe. The invasion of ants was tremendous. The whole neighborhood is infested. However, this company has made the situation manageable. Each young serve man has been excellent. Today Thomas G did a thorough job, courteous and handled a very vocal dog.

7 years ago

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wayne sanders Valley Center, CA

I used Truly Nolan to service my companies buildings. the tech arrived on time and gave a quick run down of the services he would be performing which was nice because I was sure I would be getting what I needed to have done. he finished in a timely manor and I felt he did a thorough job. I made an appointment ahead of time for the next time I wanted service and was pleased to get a reminder phone call a few days before.

6 years ago

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janalee sanders Valley Center, CA

when looking for pest control I tried out Truly Nolan because the people I spoke with said they were happy with the service. We used their service a few times but ended up not continuing only because there service availability was very limited for my area. if they were to expand their service days/hours for my area I will probably use them in the future.

6 years ago

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James Koller New York, NY

These guys do know their stuff. Pricing seemed high but for the turnaround time sometimes you have to pay a premium. We had a small rodent problem, they were addressed and any future incursions were addressed. Tech showed up on time and completed the work in a timely manor.

2 years ago

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M Garcia Columbia, SC

My experience with Truly Nolen was good in general. They did a great job of making sure we never saw bugs of any kind by coming out once a month. Our exterminator was a great guy who was dependable and very knowledgeable, and the cost was reasonable for what was involved. I would recommend them to anyone who wants to live a bug-free life.

3 years ago Edited September 2, 2022

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Brinley Knowles Smithfield, UT

Truly Nolen was awesome and gave me a free inspection and estimated how much my whole house would be to do. They were very friendly and easy to work with.

6 years ago

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Charles Korthals Abilene, TX

The tech that came to my resident was polite and well informed and asked about any pets

3 years ago