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6.2

Overall Score

LAST UPDATED: October 12th, 2023

TruGreen is a professional lawn care service and landscape design company that goes to great efforts to give its customers a healthy and beautiful lawn. TruGreen provides science-based solutions that are tailor to meet the unique needs of every individual customer. A leader in the professional U.S. lawn care industry, TruGreen helps people get a lawn they'll love.

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The Good

  • Lawn Pest Control
  • Thorough Lawn Care Plans
  • Practical and Easy-To-Use Mobile App
  • Employee Expertise and Training

Lawn Pest Control

TruGreen is a company that specializes in lawn care, so it only makes sense that it provides lawn pest control solutions. Customers can select from the TruShield℠ Tick and Flea Control Plan, Grub Prevention and Control Services or Fire Ant Control Services. Each plan targets and helps reduce the number of insects around a home. Most homeowners know how annoying it is to have bugs and other insects flying or crawling around their home, but on top of that many outdoor pests can spread diseases or cause allergic reactions in both people and pets. Thankfully, every TruGreen specialist is equipped to handle these insect control issues.

TruShield Lawn Pest Control addresses almost any major insect/pest problem:

  • Ticks
  • Fleas
  • Chiggers
  • Earwigs
  • Ants*
  • Spiders

*Ant control is not included in TruShield for all locations; the program does not control fire ants

The Grub Prevention plan can help protect a lawn from various types of beetles and other common pests that will burrow themselves into the soil and help themselves to the grassroots.

TruGreen's Fire Ant Control Services can be administered in two different ways: broadcast treatments that cover the entire yard or target mound treatments that are applied near specific ant hills.

TruGreen even offers a Mosquito Control and Defense Treatment which includes 6 mosquito spray applications per year starting at $79.95, and the monthly applications are conducted using specialized equipment to target where the biting mosquito is or could be living. The TruGreen Mosquito Defense service is backed by a mosquito-free guarantee, which includes free mosquito treatment should the pest return.

Thorough Lawn Care Plans

At its center, TruGreen is a lawn care company. Customers looking to improve the health of their lawn can choose from the four of TruGreen's lawn care plans. TruGreen's lawn care services are performed by professionals and expert technicians, backed by TruGreen's healthy lawn guarantee, and are a part of the Premier Green™ Program which guarantees customers a healthy green lawn.

TruComplete℠ Lawn Care Plan

  • 8 applications per year + 1-time aeration service
  • TruExpert℠ Certified Specialists
  • Healthy Lawn Analysis®
  • Healthy Lawn Guarantee®
  • Pre-Emergent and Targeted Weed Control
  • Aeration
  • Fertilization
  • Lime Soil Amendment
  • Premier Green

TruHealth℠ Lawn Care Plan

  • 8 applications per year
  • TruExpert℠ Certified Specialists
  • Healthy Lawn Analysis®
  • Healthy Lawn Guarantee®
  • Pre-Emergent and Targeted Weed Control
  • Fertilization
  • Lime Soil Amendment
  • Premier Green™

TruSignature ℠ Lawn Care Plan

  • 8 applications per year + 1-time Aeration service + Tree and Shrub Plan
  • TruExpert℠ Certified Specialists
  • Healthy Lawn Analysis®
  • Healthy Lawn Guarantee®
  • Pre-Emergent and Targeted Weed Control
  • Fertilization
  • Aeration
  • Lime Soil Amendment
  • Premier Green™

TruMaintenance ℠ Lawn Care Plan

  • 7 applications per year
  • TruExpert Certified Specialists
  • Healthy Lawn Analysis®
  • Healthy Law Guarantee®
  • Pre-Emergent and Targeted Wee Control
  • Fertilization
  • Premier Green™

Practical and Easy-To-Use Mobile App

With the TruGreen mobile app, customers will be able to manage their lawn care needs all from their cell phone. Users can:

  • View lawn programs
  • Contact the company's lawn care professionals
  • Access account history, service dates, and tickets
  • Provide feedback on a visit
  • Get notified on your specialists progress and track their ETA
  • Browse and purchase complementary services
  • Add a new credit card or ACH account
  • Pay bills
  • Sign up for EasyPay or PrePay billing
  • View payments
  • Manage communication preferences-switch to email or text service notifications
  • View PDFs of documents regarding any of your TruGreen services

Employee Expertise and Training

The climate, season, and region will all determine what kind of lawn care a homeowner needs. TruGreen employs a team of agronomic experts (specializes in soil management and crop production) who can help homeowners identify and treat any lawn care threats. The team also instructs TruGreen's specialist team during their TruGreen TruExpert Certification Program.

Since each lawn has unique needs, TruGreen specialists go through rigorous training that requires annual recertification. The training ensures that each specialist can develop and tailor a lawn care program that will result in a greener lawn.

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The Bad

  • Only Treats Lawn Pests
  • First Application Pricing

Only Treats Lawn Pests

As a company that specializes in lawn care services, TruGreen only provides pest control for lawn damaging insects, meaning that the company does not cover any interior pest problems of a home or commercial area. It also means that TruGreen only takes care of certain types of pests that reside in the grass, rather than homes. If individuals have pre-existing pest concerns in their home or business, TruGreen can likely not treat for the problem.

First Application Pricing

TruGreen states that all lawn plans are $29.95 for a first time application. However, in the fine print, that pricing is only available if a customer purchases an annual plan. Customers will also have to sign up for EasyPay or PrePay, and the pricing is only available for lawns up to 5,000 square feet. TruGreen states that the first time application pricing cannot be used with or in conjunction with any other offer or discount, only valid at participating TruGreen locations, availability of services may vary by geography, and consumers are responsible for all sales tax.

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The Bottom Line

TruGreen is undoubtedly an excellent option for customers wanting a healthier lawn and a beautiful landscape. The company's lawn care services are thorough and customers have plenty of plan options to choose from.

As far as pest control services, the company may not be the ideal choice. TruGreen only covers the lawn of a home or business; it does not take care of interior problems. All in all, TruGreen is a great company, but perhaps customers should look elsewhere if they want a pest control company that covers the interior of their home.

Homeowners should call TruGreen's customer service representative, or consult our verified TruGreen Pest Control reviews to learn more about this lawn care and landscaping business.

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Star Rating

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3.7

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43 Reviews

Review Breakdown

5 grade

42%

4 grade

21%

3 grade

12%

2 grade

9%

1 grade

16%

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Nicky Martin Pontotoc, MS

TruGreen has a remarkable product, we hire them when we purchase new properties, the customer service is decent, however had one incident with a rude technician but nothing bad enough to stop us from using them. I would definitely recommend them, they're pricey but depending on how often you utilize their services and the quality of the product to me its well worth it.

1 year ago

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Cam Hall Richmond, VA

I paid for bug services with my lawn care (weed control, aeration) and it was mostly positive. It always seemed like they have less people working on the bug side than the lawn side because it was harder to schedule bug services than lawn services. When they came out though they did a great job.

2 years ago

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adrian avram Tampa, FL

my grass suffered by many years of neglect so when I hired Trugreen at my neighbor advice I was hoping for a fast improvement > They treated for bugs and fertilize it and in 2 months it was much better but still not great-They said to wait at least 6 month for max results since now is the dry season and lack of water affects grass grow

2 years ago Edited September 14, 2021

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Christine Quick Lee's Summit, MO

Their customer service isn’t the best but the product works great. It’s the only thing that has kept our chiggars at bay.

5 years ago

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Rischelle Mikkelson American Fork, UT

We used TruGreen for outdoor pest control. Their technicians were always polite and professional. We had much less spiders and wasps so the product is effective as well.

4 years ago

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Tom Pleasant Grove, UT

Have used TruGreen in the past and they always did a good job and I was happy and satisfied with their work.

5 years ago

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J. Garrett Detroit, MI

I had my backyard sprayed for mosquitoes and it really helped a lot! In a matter of just a few days my yard was bug-free!

2 years ago Edited March 21, 2022

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Rick Froid Park Ridge, IL

We used Tru Green Pest Control as part of our lawn care combination package. They did a nice job and very effectively.

2 years ago Edited March 9, 2022

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SHAN S Fayetteville, NC

Great customer service and very thorough!

2 years ago