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Orkin

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173 User Reviews

6.6

Overall Score

LAST UPDATED: October 4th, 2021

A few Orkin reviews (below) indicate that Orkin is a reliable pest control company but perhaps a bit pricey when compared to others in the industry. However, many customers were happy with the exterminator services the company provided and stated that the service technicians were helpful and professional. The overall consensus was that homeowners felt the price was well worth the end result. 

A bit about the company's background and pest control experience:

Orkin was founded in 1901 by teenager Otto Orkin. Over the last century, Orkin has grown and expanded to be an industry-leading pest control service. Orkin specializes in protection against common pests including termites, rodents, and insects. Orkin collaborates with the Centers for Disease Control and Prevention (CDC) and major universities to help prevent and control pests, all while caring for the earth's environment.

Orkin also teaches students across the country about pests and pest management by supporting the O. Orkin Insect Zoo at the Smithsonian Institution's National Museum of Natural History and at the Orkin Children's Zoo at Zoo Atlanta. Orkin became a wholly owned subsidiary of Rollins, Inc., headquartered in Atlanta, Georgia when it was purchased in 1964. Since its purchase, Orkin has grown into one of the largest pest management companies in the United States.

Whether looking for residential pest control services or commercial pest control services, Orkin has a solution for you.

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The Good

  • Orkin Pest Control 
  • Orkin Termite Control 
  • Orkin Bed Bug Control 
  • Orkin Mosquito Control 
  • Other Orkin Pest Services
  • Research and Development
  • A.I.M. Process
  • Free Re-Treatments
  • Technician Training and Certification
  • Home Services

Orkin Pest Control 

Orkin works hard to ensure that pests are unable to take over your home or office. Each Orkin employee is trained to handle a number of different pests commonly that find their way into crawl space and crevices of your home on a regular basis including some of the following: 

  • Ants — Though you may be accustomed to seeing ants around the home, there are a number of different species that you may be unaware of. Some of these include the Acrobat and, Allegheny mound ant, Orkin works hard to ensure that pests are unable to take over your home or office. Each Orkin employee is trained to handle a number of different pests commonly that find their way into crawl space and crevices of your home on a regular basis including some of the following: Argentine ant, Bigheaded ant, Carpenter ants, Citronella ant, Field ant, Fire and, Ghost and, Harvester ant, Moisture ant, Odorous ant, Pavement ant, Pharaoh ant, and Thief ant. Unfortunately, keeping ants out of buildings is not a one-time event as they continue to find new ways to get in.
  • Centipedes — Centipedes can be anywhere from 4–152 millimeters in length (depending on the species), and prefer to hide in damp and dark areas in your home. It is not uncommon to see these pests in your basement, bathroom, bathtub, or sink. Though they can be annoying, these pests actually eat other insects helping to keep the numbers of other species in your home lower.
  • Cockroaches — A number of species of cockroaches are found around the United States. Some include: the American cockroach, the Brown-banded cockroach, the German cockroach, the Madagascar hissing cockroach, the Oriental cockroach, and the Smokybrown cockroach. Similar to ants, cockroaches can not be removed from a building just once. These pests are known for breeding quickly and infesting areas. If you see one, you can be sure that there is a whole colony nearby.
  • Earwigs — Earwigs are not uncommon around the United States having multiple species represented. These pests are nocturnal, so you may not see them during the day. They can commonly be found in dark and damp places and they regularly feed on live sprouts or decaying vegetation.
  • Millipedes — Millipedes are not dangerous, but they can become a nuisance when found in large numbers inside your home. Typically, these pests live outdoors where they have access to damp soil. If the climate becomes too hot and dry for them, they will find ways to get inside and hide in dark, damp, and cool places.
  • Rodents — A number of rodent species can easily find their way into your home or commercial space. Common species include: Cotton rats, Deer mice, House mice, Norway rats, and Roof rats. Not only are these pests difficult to control, but they can also carry and spread diseases.
  • Silverfish — Silverfish, much like millipedes and earwigs, commonly live in dark and damp areas. They are attracted to paper and damp clothing and are often found in storage boxes in garages and sheds. When left unchecked, these pests can cause significant damage to papers, clothing, boxes, and wallpaper. 

Orkin's Commercial Pest Control services help businesses with any pest problem. Orkin knows that even one pest can have a negative financial impact on a business and a larger pest infestation could be damaging to a companies reputation. An Orkin Commercial Pest Specialist will work with a business to target and eliminate pests and rodents to the customer's satisfaction.

During the winter months, Orkin focuses on indoor pest control with an emphasis on rodents, pantry pests, and other common household pests.

Orkin Termite Control 

According to Orkin's website, homeowners spend an average of $3,000 when taking care of termite damage. To ensure that you receive quality services and excellent results, Orkin offers a number of termite control solutions to customers. 

  • Termidor liquid termite treatments — This liquid solution is safe to use both indoors and outdoors and is commonly used in building foundations to provide a protective barrier around your home. Not only does it provide immediate protection, but it helps avoid future infestations.
  • Dry foam and Orkinfoam — Foam solutions are used to treat voids in interior and exterior walls. These may include areas around heating ducts and water pipes as well as spaces under slabs of concrete. Foam solutions have a very low moisture content to help prevent it from soaking through drywall and causing further damage.
  • Sentricon bait and monitoring — A termite treatment like Sentricon includes termite baits that can be placed in areas where termites may congregate. These termite baits disrupt the termite molting process, therefore stunting their growth and avoiding an infestation. 

If you are worried that you may have termites in or around your home, it is important that you have a professional conduct a termite inspection as quickly as possible to avoid further damage. Treatment for termites is usually in demand between March–May and August–September, but Orkin has teams equipped and ready to provide service on a year-round basis if needed.

Orkin Bed Bug Control 

One of the challenges with bed bugs is how quickly they spread. Over a period of just six months, a few bed bugs and multiply into more than 13,000. Orkin works to eradicate bed bugs by finding the root of the problem. Where they hide. After bed bug treatments have been administered, a team will continue to monitor the area to ensure that the pests never return.

Note: Ongoing bed bug services are not available in every location.

Orkin Mosquito Control 

Though mosquito bites are not uncommon, it is not fun to come in after an enjoyable evening in your backyard covered in itchy bites. Orkin strives to "fight the bite" by applying a combination of treatments to break the mosquito's life cycle. This prevents the larvae from breeding, biting, and spreading harmful diseases. 

Other Orkin Pest Services

Though the services listed above are fairly extensive, Orkin also provides pest control services for a number of other less-known pests including the following unwanted pests:


Flies, stinging pests, amphipods, beetles, box elder bugs, caddisflies, centipedes, chich bugs, cicadas, crickets, dobson flies, dragonflies, firebrats, flea and tick control, horntails, Jerusalem crickets, kissing bugs, kudzu bugs, lace bugs, leaf footed bugs, leaf miners, lice, locusts, mayflies, mealworms, mealybugs, mites, moths, scorpion flies, snails and slugs, sowbugs, spiders, springtails, stink bugs, thrips, walking stick bugs, weevils, and whiteflies. 

Research and Development 

Orkin uses state-of-the-art research and development in its pre-treatment processes. The company focuses on the innovation of pest control solutions before client implementation to maximize effectiveness and efficiency in its A.I.M. Process.

A.I.M. (Assess, Implement, Monitor) Process

Orkin understands that each home is unique. The company's integrated A.I.M. pest protection process works to assess, implement, and monitor the home's pest population. In the Assess phase, a local Orkin pest professional conducts a comprehensive inspection of the property to identify what makes the property unique, what sanitation issues or structural conditions could attract pests, and how pests might get in or why they may want to. Building type, geography, climate, soil properties, and any conditions conducive to pest activity are considered.

In the Implement phase, Orkin works with the customer to develop a custom Precision Protection™ program that suits the customer's specific needs. If a product is needed, an Orkin specialist will select the most effective treatment with the least impact on the environment.

In the Monitor phase, an Orkin professional will monitor whether the treatments implemented were the best fit for the customer's situation through regular inspections and ongoing customer service. Orkin checks for signs of pest activity like eggs, structural damage, or any new conditions that may have surfaced since the last visit. All services performed, pest activity and other recommendations are documented.

Free Re-Treatments 

Customer satisfaction is Orkin's goal. If a customer isn't completely satisfied, the company will aim to make it right. If pests return between treatments, an Orkin specialist will return for a re-treatment at no extra charge. If Orkin is unable to solve the customer's pest problems, it will refund the last service payment as long as they're a current customer.

See how Orkin's re-treatment guarantee matches up with Terminix.

Technician Training and Certification

Orkin's training facility is a state-of-the-art facility containing several stimulated customer environments. Each Orkin technician is trained using an award-winning certification program that includes class work from Purdue University, treatment techniques, and various specialty pest issues and industry-specific employee training. 

Home Services

A number of companies in the pest control industry do not offer any kind of home services. Along with providing pest control, Orkin offers a few home solutions. With Orkin, the homeowner can help protect his or her home from heating and cooling losses with the company's OrkinTherm® or Orkin ComfortZone®. The OrkinTherm® is an environmentally friendly wall and attic insulation service and the Orkin ComfortZone® is an innovative and cost-efficient radiant heat barrier.

All home insulation services come with a free inspection of the home's existing insulation and pest control needs. If an updated is needed, an Orkin technician will create a custom plan and discuss which of the following options are best for you:

  • Install OrkinTherm by blowing the product on top of the existing insulation in your attic or walls.
  • Roll formaldehyde-free batting insulation in your attic or crawl space.
  • Install Orkin ComfortZone in your attic space or garage.

Orkin's insulation products are made of 85 percent recycled materials and are the only pest management products to earn an Energy Star label from the Environment Protection Agency.

Additionally, homeowners can hire an Orkin Man to install a vapor barrier to treat for excess moisture in their home which if left untreated can lead to mold, structural damage, or pest control problems like bedbug or termite infestation.

Florida residents have the option to receive year-round lawn care. The company will take care of lawn pests, weeds, and any diseases that will hurt the yard.

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The Bad

  • Not Available in All States

Not Available in All States

Orkin has an impressive service area that includes 83 countries and 5 of the 7 continents. However, the company currently does not operate in Alaska, North Dakota, South Dakota and Wyoming.

To see how Orkin's national coverage compares to Terminix, visit our compare page.

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The Bottom Line

With over 100 years of experience in the pest control business, professional pest technicians, a variety of services, and continuing research and development, Orkin is a sound choice for an exterminating company.

In addition to an exhaustive inspection process, the company offers treatments for a variety of insects and rodent trap devices, utilizes the A.I.M. process to assess, implement, and monitor unique pest control services, has additional home solutions, and offers a 100 percent satisfaction guarantee with free re-treatments. Orkin's service technicians are pest and termite experts and strive to offer the best pest solutions — whether they're spraying for mosquitoes, getting rid of ants, or treating a termite problem.

Additionally, customers can receive same-day treatment if they call before 2:00 PM local time. (This is not applicable for every location)

We recommend customers look into a pest control plan with Orkin.

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Star Rating

3.4

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173 Reviews

Review Breakdown

5 grade

37%

4 grade

23%

3 grade

7%

2 grade

3%

1 grade

30%

Sentiment Criteria

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Corvette WS Ellijay, GA

I've been with orkin for a while. I think they're a good company. But I think they're way overpriced. I was told by technician that if I had one type of treatment done I would never have an increase in cost and every year the cost goes up exponentially and all they do is come out walk around check one trap and they're gone. I feel the price needs to be lowered since I've never had to have a treatment instead of going up every year

1 year ago

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melanie smith Brunswick, OH

I left a bad review before and I wanted to correct a few things. After calling and complaining they came back out and hopefully fixed the issue. They did say they will keep coming back as many times as needed. Thank you!

1 year ago

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James B nelson Las Vegas, NV

I am not sure that they are covering everything, but I think it is going well. Rodents are not in the house but we sometimes have some bugs. We found raccoons in the yard, but that is inevitable where we live. Basically we are very happy with the price and the service.

3 years ago

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Corey Smith Tallahassee, FL

I have used Orkin services one time before and the service was great. My exterminator arrived early and helped me with my problem expeditiously.

11 months ago

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Angela Alexander Baltimore, MD

I only used Orkin once to handle a wasp nest and the experience was okay, even though the tech seemed almost as skiddish as me when dealing with the nest.

3 years ago

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Rory Henrie Pleasant Grove, UT

We have used Orkin for our home for several years. We have them come out several times/year and spray our perimeter. I really like what they do and how good it works. We will continue to use them.

2 years ago

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Tracy Hill Draper, UT

I was helped immediately when I called this company for pest control. They were very helpful and answered all of my questions and did a great job! I would recommend them to my friends and family

2 years ago

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Trenton Prestwich Taylorsville, UT

I have made good friends with an Orkin guy who comes to my work. He gives me advice on my home pest problems and has been instrumental in me catching many gophers and spiders.

2 years ago

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Kent Lehi, UT

I had Orkin pest control for about 6 months. We had a fly problem that we couldn't figure out. They came in and found the problem. I was happy with the service but i couldn't afford to keep paying the price.

2 years ago

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Mickey Mangum Long Beach, MS

We've used Orkin for years and they do a great job. They are scheduled to show up every few months and they always do. No bugs. I like it.

1 year ago

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Steve Jones Riverton, UT

We like Orkin. Their prices are a little high, but I feel like it's substantiated by the full service they offer. We plan to use them again once our new home is complete.

1 year ago

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Hunter Kasprzyk Gilbert, AZ

The guy knew the source of the problem and took the correct actions to exterminate the pests. Quick and easy.

3 years ago

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Barbara Myrtle, MO

It has been many years since I used this company but when I did they were very good with getting it done

3 years ago

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Audrey Mitchell Managua, MN

Orkin is a great name brand product that will get rid of many insect problems. I sprayed my house with their product and the bugs went away

1 year ago

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Lesa Stewart Saint George, UT

They have prompt service. I have found they really get ride of all bugs. We have really had a great experience with them.

2 years ago

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Dale L Farmer Littleton, CO

They came and sprayed around the foundation and inside in places. They advised us on what we could do better to control pest.

2 years ago

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Nathan hanzel Saratoga Springs, UT

Orkin has a lot of friendly customer service representatives who are willing to help anyone with a problem that they might have!

2 years ago

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Tom Pleasant Grove, UT

They have a great reputation in the industry and if I had a problem I would call them.

3 years ago

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Patti Miller ,

The service man was very knowledgeable, he answered my questions and added a few helpful advise. Very polite man.

1 year ago

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Jeferson Paris Fort Lauderdale, FL

Service provided by a very nice and competent professional that answer to our questions and request very promptly.

1 year ago

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Angelina Hamilton Jackson, MS

They get the job done. They come once a month to check on everything and haven’t had a problem. Bugs stay at bay.

1 year ago

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Madison Kneiss Long Beach, MS

THEY SERVICEMAN WAS FRIENDLY PROMPT AND VERY THPROUGH HE DID THE OUTSIDE AND THE INSIDE OF THE HOUSE SOLVED PROBLEM

1 year ago

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Jason Draper, UT

We liked this pest control company because they were very professional and fast with the pest removal in our home.

2 years ago

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Rylie Crandall Draper, UT

I have had a great experience with Orkin for pest control. They are quick and they answered all of my questions.

2 years ago

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Kenz Buena Vista, VA

Pricey but the product seemed to really manage the amount of bugs around our house. Worker was friendly when he came

2 years ago

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Kristin G Pleasant Grove, UT

Very trustworthy company! They will come back for free if they didn’t do the job right the first time.

3 years ago

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Stephen0118

They are a good company to deal with and willing to help you.

3 years ago

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Otmara Zuloaga

It is reliable and effective but also the most expensive in the market

3 years ago

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Jacob Graham Chicago, IL

Good honest and straight forward and trustworthy down to earth people

3 years ago

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Marcia Segraves Oklahoma City, OK

Took care off roach infestation. Termite treatment and follow up.

3 years ago

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Chanda Banerjee Augusta, GA

Effective service and products highly recommend to try for yourself

3 years ago

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Makayla Manus Long Beach, MS

They're very efficient. They get everything and the employees are very respectful.

1 year ago

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Patricia St. Petersburg, FL

Good on time service and termites are gone.

3 years ago

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adrian irish Rutland, VT

product works as advertised, will be a repeat customer

3 years ago

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Mike Tierney Palm Desert, CA

Sometimes miss spots in garage, do a great job outside.

3 years ago

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William Kyzer Hermitage, TN

sometimes had to call back because of insects

3 years ago

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Richard Nichols Clermont, FL

They always took care of any needs or concerns we had.

3 years ago

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Cathy rodrigues Gilroy, CA

They provide great value for my money and awesome service

3 years ago

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Bonnie Anderson Lehi, UT

We've used Orkin for several years now. Pretty good for the most part.

3 years ago

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