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Orkin

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6.2

Overall Score

LAST UPDATED: October 27th, 2023

Orkin is an industry-leading pest control service, specializing in protection against common pests including termites, rodents, and insects. The company collaborates with the Centers for Disease Control and Prevention (CDC) and major universities to help prevent and control pests, all while caring for the earth's environment. Orkin offers residential and commercial pest control services.

Orkin pest control reviews indicate that Orkin is a reliable pest control company, but a common complaint is that the Orkin service is pricier when compared to others in the industry. However, many customers were happy with the exterminator services the company provided and stated that the service technicians were helpful and professional. The overall consensus was that homeowners felt the price was well worth the end result.

Continue reading to learn more about this pest control company or jump down to read Orkin reviews from real customers.

Top Ranked Companies

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The Good

  • Orkin Pest Control
  • Orkin Termite Control
  • The A.I.M Approach
  • Free Re-Treatments
  • Money Back Guarantee
  • Technician Training and Certification
  • Home Services

Orkin Pest Control 

Orkin works hard to ensure that pests are unable to take over your home or office. Each Orkin employee is trained to handle a number of different common pests and critters:

  • Ants
  • Spiders
  • Wasps
  • Hornets
  • Centipedes
  • Cockroaches
  • Earwigs
  • Millipedes
  • Rodents
  • Silverfish
  • Mosquitos
  • Bed bugs*

*Bed bug control services are not available in all locations.

Orkin's Commercial Pest Control services help businesses with any pest problem. Orkin knows that even one pest can have a negative financial impact on a business and a larger pest infestation could be damaging to a companies reputation. An Orkin Commercial Pest Specialist will work with a business to target and eliminate pests and rodents to the customer's satisfaction.

During the winter months, Orkin focuses on indoor pest control with an emphasis on rodents, pantry pests, and other common household pests.
Though the services listed above are fairly extensive, Orkin also provides pest control services for a number of other less-known pests including the following unwanted pests:

Flies, stinging pests, amphipods, beetles, box elder bugs, caddisflies, centipedes, chich bugs, cicadas, crickets, dobson flies, dragonflies, firebrats, flea and tick control, horntails, Jerusalem crickets, kissing bugs, kudzu bugs, lace bugs, leaf footed bugs, leaf miners, lice, locusts, mayflies, mealworms, mealybugs, mites, moths, scorpion flies, snails and slugs, sowbugs, spiders, springtails, stink bugs, thrips, walking stick bugs, weevils, and whiteflies.

Orkin Termite Control 

According to Orkin's website, homeowners spend an average of $3,000 when taking care of termite damage, and not all pest control companies offer termite services. To ensure that you receive quality services and excellent results, Orkin offers a number of termite control solutions to customers:

  • Termidor liquid termite treatments — This liquid solution is safe to use both indoors and outdoors and is commonly used in building foundations to provide a protective barrier around your home. Not only does it provide immediate protection, but it helps avoid future infestations.
  • Dry foam and Orkinfoam — Foam solutions are used to treat voids in interior and exterior walls. These may include areas around heating ducts and water pipes as well as spaces under slabs of concrete. Foam solutions have a very low moisture content to help prevent it from soaking through drywall and causing further damage.
  • Sentricon bait and monitoring — A termite treatment like Sentricon includes termite baits that can be placed in areas where termites may congregate. These termite baits disrupt the termite molting process, therefore stunting their growth and avoiding an infestation. 

If you are worried that you may have termites in or around your home, it is important that you have a professional conduct a termite inspection as quickly as possible to avoid further damage. Treatment for termites is usually in demand between March-May and August-September, but Orkin has teams equipped and ready to provide service on a year-round basis if needed.

The A.I.M Approach

The company's integrated A.I.M. (Assess, Implement, and Monitor) pest protection process works to assess, implement, and monitor a home or business' pest population.

In the Assess phase, a local Orkin pest professional conducts a comprehensive inspection of the property to identify what makes the property unique, what sanitation issues or structural conditions could attract pests, and how pests might get in or why they may want to. Building type, geography, climate, soil properties, and any conditions conducive to pest activity are considered.

In the Implement phase, Orkin works with the customer to develop a custom Precision Protection™ program that suits the customer's specific needs. If a product is needed, an Orkin specialist will select the most effective treatment with the least impact on the environment.

In the Monitor phase, an Orkin professional will monitor whether the treatments implemented were the best fit for the customer's situation through regular inspections and ongoing customer service. Orkin checks for signs of pest activity like eggs, structural damage, or any new conditions that may have surfaced since the last visit. All services performed, pest activity and other recommendations are documented.

Free Re-Treatments 

Customer satisfaction is Orkin's goal. If a customer isn't completely satisfied, the company will aim to make it right. If pests return between treatments, an Orkin specialist will return for a re-treatment at no extra charge. If Orkin is unable to solve the customer's pest problems, it will refund the last service payment as long as they're a current customer.

Money Back Guarantee

If you aren't satisfied with Orkin's service or you see pests and critters return after treatment, Orkin provides a 30-day money back guarantee. Free re-treatments are provided, but the company will also provide a full refund of a service payment if your expectations aren't met.

Technician Training and Certification

Orkin's training facility is a state-of-the-art facility containing several stimulated customer environments. Each Orkin technician is trained using an award-winning certification program that includes class work from Purdue University, treatment techniques, and various specialty pest issues and industry-specific employee training. This ensures that technicians are not only certified, but are pest control experts.

Home Services

A number of companies in the pest control industry do not offer any kind of home services. Along with providing pest control, Orkin offers a few home solutions. With Orkin, the homeowner can help protect his or her home from heating and cooling losses with the company's OrkinTherm® or Orkin ComfortZone®. The OrkinTherm® is an environmentally friendly wall and attic insulation service and the Orkin ComfortZone® is an innovative and cost-efficient radiant heat barrier.

All home insulation services come with a free inspection of the home's existing insulation and pest control needs. If an updated is needed, an Orkin technician will create a custom plan and discuss which of the following options are best for you:

  • Install OrkinTherm by blowing the product on top of the existing insulation in your attic or walls.
  • Roll formaldehyde-free batting insulation in your attic or crawl space.
  • Install Orkin ComfortZone in your attic space or garage.

Orkin's insulation products are made of 85 percent recycled materials and are the only pest management products to earn an Energy Star label from the Environment Protection Agency.

Additionally, homeowners can hire an Orkin Man to install a vapor barrier to treat for excess moisture in their home which if left untreated can lead to mold, structural damage, or pest control problems like bedbug or termite infestation.

Florida residents have the option to receive year-round lawn care. The company will take care of lawn pests, weeds, and any diseases that will hurt the yard.

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The Bad

  • Not Available in All States

Not Available in All States

Orkin has an impressive service area that includes 83 countries and 5 of the 7 continents. However, the company currently does not operate in Alaska, North Dakota, South Dakota and Wyoming.

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The Bottom Line

With over 100 years of experience in the pest control business, professional pest technicians, a variety of services, and continuing research and development, Orkin is a sound choice for an exterminating company.

In addition to an exhaustive inspection process, the company offers treatments for a variety of insects and rodent trap devices, utilizes the A.I.M. process to assess, implement, and monitor unique pest control services, has additional home solutions, and offers a money back guarantee with free re-treatments. Orkin's service technicians are pest and termite experts and strive to offer the best pest solutions - whether they're spraying for mosquitoes, getting rid of ants, or treating a termite problem.

We recommend reading Orkin reviews before making a final pest control decision.

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Star Rating

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1.8

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345 Reviews

Review Breakdown

5 grade

42%

4 grade

20%

3 grade

8%

2 grade

5%

1 grade

25%

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Geri Underhill Gainesville, FL

I really want to thank Julio M who came out today as I am a first time customer and he was super nice and took the time to explain what he was doing as he went through the process and provided information that was very helpful and informatitve. I like to know that these chemicals are safe as I have grandkids who are here and I believe we are off to a great start!! Looking forward to being a new Orkin customer and knowing my home is safe and pest free! Thank you Julio!!

10 months ago

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Mary Tygart Kokomo, IN

ORKIN Professionals are always timely and courteous. They always respond to questions appropriately and are always helpful. The young lady that comes to my home is so friendly with my dog- I love it! I have a 170pound Mastiff “pup” & not everyone would feel comfortable with him, but she is wonderful! My representative is Natasha R and I can’t recommend her any more highly. She is like having a friend come to visit who protects my home 5⭐️ They got rid of mice, ants & spiders for me. I’m on a plan and I don’t have anything to worry about. They send me emails about upcoming appointments and texts when they are on the way- super responsive and I couldn’t ask for anything more.

1 year ago

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Gloria Dunford Hoffman, NJ

The first time I saw s mouse about one month ago Kevin from orkin came to my home and placed several mouse traps in my home. He was on call at the time ...very professional and knowledgeable...In less than a day I heard them go off and called orkin to come and get the mice...this time Matt the regular technician came...also very professional and knowledgeable! Matt removed the mice but recommended leaving the traps to be sure. Now, a few weeks later and having no recent action I called to have Matt come and remove them. I would totally recommend orkin and Matt. He came each time with s mask and booties to respect my home and protect both of us from the virus at hand. Someone wrote that they are expensive compared to other services...personally I think they are worth every penny and give excellent service! I guess it is all relative....for me, I now have peace of mind and you can’t put a price on that!

3 years ago

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Donna M Fairborn, OH

Most recently, I called the office to reschedule my appointment on 08-04-2023 for time 4p-6p because I work daily until 4p and the woman in the office put in a note for my preference and that I worked daily until 4p. I was called at 1:44p by the tech, who obviously didn’t read or get the note, and asked if he could come sooner. I explained that I worked until 4p and wanted him to come after I got off work. He said okay and that he would do so. He called me again at 3:23p and told me he was 30 minutes away and heading my way. He showed up at 3:40p… 17 minutes later. I was very upset over his lack of consideration and respect for my wishes for him to show up after I got off work at 4p. The previous time I had a tech out they were an hour late and didn’t bother to call and let me know they were running late and so I wasted most of my day waiting on him, then had to leave for an appointment. He said they were short staffed and apologized. I asked for him to reschedule and he talked me into just doing the outside and returning another time to do the inside. Again, lack of consideration and respect for the customer. I let it slide and didn’t report it to the office, but did tell him to please be considerate next time and let the customer know if he will be later than the quoted time. But with my experience with the tech on 08-04-2023, it is evident the staff just don’t care what the customer wants or how their work (or lack there of) affects the customer’s day. So I decided to cancel my subscription and will go to a company with better customer service. I spoke with a woman in the office on the phone this past Friday to report the tech and she was not the most pleasant or understanding. I proceeded to ask to have my services canceled, to which she went ahead without even asking why. I then told her I wanted to file a complaint, she seemed annoyed by this, and I told her about the last two techs and the inconvenience they caused. She couldn’t care less and appeared to, out of obligation, agree that the tech’s actions were wrong and she would send a message to their supervisor and have the supervisor (Tom/Todd??) call me to follow up. I’ve yet to receive a call back. Again, no one seems to care. I was, however, reminded that I would have to pay $57 for this month since the tech came out and sprayed the outside of my home, even though it wasn’t when I wanted him to and I, for the second time, couldn’t have the inside of my home sprayed because the tech didn’t come when he was supposed to. Great way to keep customers! Very disappointed and seems customer satisfaction and support is NOT a priority to Orkin. Fortunately, there are lots of other companies to choose from and I can go elsewhere. No, I would not recommend Orkin to anyone. The bugs mostly stayed out of the home, that’s the only positive, but other companies can offer the same results.

7 months ago

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Desiree Palmer Titusville, FL

I am very pleased with Orkin. Our Pest Inspector is Chris T. He is a wonderful, knowledgeable professional. We have zero bugs in the house,zero. Even around the outside no bugs exist. The chameleons left the screened in sunrooms because there is no food supply. Yet, none of our dogs,cats,fish,frog,or us have had any reactions to treatments. So, safe effective and professional..

1 year ago

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Pam Barnett Brunswick, GA

I had a precious post from my initial service where I was totally disappointed over a week ago. My local Orkin from Brunswick Ga contacted me immediately and started the process to take care of my issues which they have at 100%. Visits were coordinated for my convenience and everything has been taken care of, each employee that I have had contact with has worked with me with total professionalism & concern that I was comfortable & pleased with the outcome. Thank you again for taking care of my problems.

1 year ago

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Martha jane Quarles

Orkin is a great company to do business with Allen came to our house and went above and beyond his job to help us. He checked corners inside and under the sink and floors as well as outside the house to get rid of bugs and wasps. Allen is friendly and professional and does an excellent job because he cares about his Customers and enjoys taking care of people. Thanks Allen and Orkin for a job well done.

1 year ago

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Danielle Rickle Saint Clair Shores, MI

I was beside myself to find out mice had been on my counter , mike s came out and found the entire issue in literally a few mins. He ended up finding a nightmare in my attic but went above and beyond to make me feel comfortable enough to finally get a nights rest in my home. He also spent time educating me on rodent behavior patterns . I learned a lot and I’m thankful we have a plan to evict these guys

2 years ago

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Pete and Irma Boudreau Escanaba, MI

I called orkin and their local rep showed up the following day. She was very professional and explained the procedure to us and our tenant. He had a flea problem. I was concerned the first application would not take care of the problem and there were no promises it would, but we were very happy when one was all it took. The price was reasonable @ 250.00. Just to be done with it, since our tenant had bombed the small house 3 times prior. I do highly recommend our Escanaba orkin rep (Petie). Thank you, Irma and Pete

4 years ago

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Diana Lynn Lafayette, CA

My Uncle was a property manager (not a landlord) he didn’t own the units but he had a lot of autonomy with the job. I did a lot of work for him and one of which handling pest control which if you know anything about ethical property management is a HUGE priority. It needs to be addressed immediately especially in Apts it will quickly get out of hand and my Uncle cared about his Tenants but also he lived on-site which I do feel is a huge benefit for accountability. Anyway, I was hired to work from home P/T to help him with office tasks and one of which was handle pest control. I knew absolutely nothing about it and this was a bed bug infestation of which I didn’t have time to research, time is of the essence so you need trusted professionals so I called Orkin and they were that. This company was amazing, they educated me, were extremely respectful to the Tenants which were low-income Tenants so THAT was VERY important to my Uncle and I was very young at the time so didn’t fully grasp why but now I get it. He was a good man, he is deceased now but I’m proud of that little job and proud of how he served the underserved, and I didn’t deal directly with the Tenants as I was my Uncle’s unofficial assistant so I wasn’t very educated or privy to what all the job entailed. But I do know the Tenants liked Orkin I was on-site a few times and they would sing their jingle when the techs were there 🎶Orkin-man🎶 and the techs never made the Tenants were very friendly and didn’t make the Tenants feel embarrassed. They educated them fully educated them to help prevent issues in the future. I really liked this company a lot and definitely became my go-to call.

1 year ago

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Bambi Miller Aberdeen, MD

I have had an overall good experience with Orkin. I rent an older home that has a lot of bugs including roaches. My landlord did a service contract with orkin for them to come out every so often and treat my home. My last experience with them was great! Excellent customer service! The technician was very thorough. He took the time to talk to me and to figure out what the issues were and try to solve them. I still have the bug problem but it has gotten so much better since treatment started. Roaches are very nasty and very hard to get rid of. He gave me tips of what I can do and in combination with their spray and bait and traps it is slowly working. So I would definitely recommend Orkin to family and friends. They surpassed my expectations! Customer service is great and scheduling/rescheduling is very easy and convenient.

1 year ago Edited October 3, 2022

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Arif Hussain Chandler, AZ

Orkin is a great pest control and termite control company. I have researched many companies and finally selected Orkin. My selection was based on affordability, great service and warranty. I’m a loyal customer for Orkin and they service multiple properties including our rental. 7 yrs ago my primary residence had termite activity and there pitch was great. Very simple and easy to understand with pictures and video’s. This convinced me that this is a great company and they provide professional and friendly service. If you see any issues they come out and service multiple times to address the issues.

1 year ago

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Bob Nakon South Lyon, MI

When we moved to the country we couldn't wait to begin nature watching. We didn't have to wait long. Mice, ants, and just about any pest you could name was sharing our space! I have tried every pest control company out there, small local and big national companies. Both work hard, but the difference? Training and methods. I called Orkin when we simply couldn't keep up with the mice and ants. Orkin sent a professional to my home and it was amazing. The people know just what to do to keep the pests out and we are finally able to stop worrying about it. Don't waste time with any company that won't take on the tough jobs. Call Orkin, you won't be sorry.

2 years ago

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Ryan Phibbs Littleton, CO

Manger Derek was terrible. Was charged for a service that I was told would be covered for free under their conditions of coming back for free since the pest was not controlled. Was charged anyway and when calling back was told I would be refunded. No refund to weeks later and the manager goes back on his word saying it was a billable service. Only reason it was billable was because it was on September first. The previous service was August 17th, and prior to that July 28th. Even though three services in 5 weeks, because they were all separate months I get charged for all three. Do not use this service they will rip you off.

6 months ago

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Nikale C Farmville, NC

I don’t recommend using Orkin.My initial service was for mice inside but they added mosquitoes in the package.I tried to scheduley second app but the operator I called was so rude and talked over me the whole phone call . I was only trying to communicate with her and let her know that the mosquitoe service was only the add on perk I was offered but I was paying for a mice problem, however she insisted my house had already been serviced for the month for “mosquitoes”( nobody came to my house , especially inside where the problem was)and I had a bill already.I usually use another company and I think I’m taking my business back to them .

6 months ago

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Jeremy Kasma East Hampton, NY

I live in Easthampton NY. I just inherited my mother's house and I have a bee problem in the walls. I set up an appointment on Friday for Monday morning, scheduled my whole day around this. They called me up and said they were over booked for today and wanted me to reschedule. Why would I reschedule, take another day off for them to cancel on me again. The guy on the phone Mr. W was a incredibly rude and had no customer service, offered no help trying to figure out what happened, said that the other customers in my area were more important after I scheduled an appointment on Friday. I will never use this company or refer them to anyone I know. -5⭐️

7 months ago

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Don mckay Novi, MI

We liked Austin because he was so prompt, informative, answered all questions and more. Very friendly and willing to come out at a moments notice. Would totally recommend orkin to friend or family, ask for Austin!

11 months ago

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Donna Innis East Point, KY

Only reason for a three is the lady whom came out to my home an inspected didn’t see not even one bed bug but yet she tells me I have to take alllllllll my pictures off the walls an bag up all my clothing even things from in the closest now that really got me pissed off here the guy comes out to spray an not no liquid ran down my walls an he didn’t even spray the clothing that was in the bags some of my outlets he didn’t spray with the powder substance. You know I paid a hell of a lot money that I didn’t have but I wanted to make sure that I didn’t have anymore so what I’m thinking dyed to me having 6 jugs of the bedbug spray layin around where they saw them plus I had the powder substance an I had several cans of spray

1 year ago

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Marisa K Miami, FL

They arrived much earlier than expected and Oscar spent the time to get nest out of a hard reach place he was very courteous, polite, friendly and I had no issues at all Orkin sends confirmation of appt via text they also text you when they are on way and have arrived and they also call to let you know!

1 year ago

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Missy B. Mayflower, AR

They constantly want me to work around their schedule and are changing my appointment dates without telling me. Whenever I try to schedule an appointment they change it every single time. I just checked my account because I scheduled an appointment for August 5 and it’s been changed to 8/16 without even telling me. They also say that they will come back and spray for free in between appointments if you’d we a bug but they’ll end up charging you for it anyways. They did kill the bugs so I gave 3 stars but it should be more like 2.5 because they have no regard for my schedule and don’t follow through on promises.

1 year ago

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Corvette WS Ellijay, GA

I've been with orkin for a while. I think they're a good company. But I think they're way overpriced. I was told by technician that if I had one type of treatment done I would never have an increase in cost and every year the cost goes up exponentially and all they do is come out walk around check one trap and they're gone. I feel the price needs to be lowered since I've never had to have a treatment instead of going up every year

3 years ago

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LC72 Frederick, MD

Just hired Orkin for our ant problem. Previous hired Terminix (I do not recommend), was not happy with service. The rep Jacob arrived at the beginning of the expected time, was courteous, knowledgeable, and friendly. Very thorough. Look forward to the results!

3 years ago

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Dennis Dallas, TX

1) I haven't had a bed bug problem for three weeks after the initial extermination, payed for by my apartment complex. 2) I was given an Orkin preparation list to complete before the bed bug initial extermination procedure date and it suggested to buy a new mattress , box springs and frame, I did for $900.00, only after the initial extermination procedure and put new encasements on my old infested mattress and box springs. Logically buying a mattress, box springs and frame should occur after the initial extermination procedure but, not according to the Dallas, Texas branch manager who stated "I couldn't be reimbursed for the $100.00 second mattress and box spring encasement set". That money unjustly came out my my own pocket after I told the first bed bug exterminator that I was expecting a delivery of a new mattress, box spring and frame two days from then. He didn't mention that I could remove and wash the encasement set to self reinstall them! Orkin's safety policy is for the resident to leave for four hours while and after the extermination and encasement set are installed. I wasn't able to watch the encasement installation so, I wasn't given a proper education on how they could be uninstalled and reinstalled! I removed and left the the old mattress and box springs with new encasements installed, at the dumpster to be picked up by the city trash collector to be taken to a trash land field. 3) Orkin also, initially sprayed for roaches previously to the above mentioned day and didn't do a competent job because, I still had many them shortly afterwards. They sprayed a second time and have seen only one roach since.

4 years ago

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Eddie Rios Ogden, UT

Orkin offers us great pest control services. They are speedy and effective. I never have to call them back as they do the job right the first time for low cost. They are trusted as a company and their employees are very helpful too.

4 years ago

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Sandra Dayton, NJ

Orkin has always come through for me And my family when we came into some trouble with an ant infestation I can spread my entire house inside and out and the price was very Affordable the customer service was amazing and I was very satisfied with my service

4 years ago

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Shay Norfolk, VA

Orkin came out today to check our daughter's bed for bugs, none was found so he left. Well when it was time for bed I sent her to bed. I just went to check on her and the guy left my baby's bed a mess and I didn't even know it! The mattress wasn't even all the way on it was tilted!! And she was in there sleeping on the mattress with the sheet and the blanket hanging off and her teddy bears tossed everywhere! That really pissed me off to the max! Her bed wasn't like that when he entered because I personally made sure her room was straighted up right before he entered. This is very unacceptable!

4 years ago

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Tasha cooper Chiefland, FL

Hello my experience with orkin has been wonderful, Barrington is a outstanding tech he cares about your family protect against bugs and all the other techs that has serviced our home, I highly recommend orkin for your home, I am 1 happy customer.

5 years ago

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Terry Riverton, UT

I work at a long term care facility and sometimes we have residents that complain about seeing bugs in their room. When I call Orkin, they are usually really good about coming promptly. The technician that came to spray has always been very personable and helpful.

6 years ago

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Jesse and MaryAnn Hewett FL

I really appreciate it when businesses get back to you and get your appointment scheduled and when you are ready to get your home bug free they don't mess around with being late or not being punctual and there employees are great for helping you to understand what they are doing and why they are doing it. I would strongly recommend them to anyone who wants to get the job done and quickly get it done.

1 year ago

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Linda Fortin Denver, CO

I really do love this company as far as the friendly service people! I have gotten the same pest service man for the past 2 years and he always does such a great job of checking everywhere the baits are put and putting new ones down! I always tell him I haven't seen no cockroaches and I haven't! This guy does a fantastic job and that's why I don't see none of those little pests! Thanks Orkin for a job well done indeed!!

1 year ago

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David G Boyle Columbia, MO

Having just recently moved from my old apartment to this one, I realized one thing I DID miss apout my old place was the monthly visits from Orkin Pest Control. The different people who came and sprayed were, with NO exception thorough, courtious, and professional. If they ever came by at a time inconvenient, they always came back later. If this bothered them, they certainly didn't show it. They almost were like friends who came by just to check on me once a month. But, most important, in four years, I never saw a roach (or any other bug) once.

1 year ago

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Joseph Germello Philadelphia, PA

So I live in a 40 unit apartment building. Unfortunately I can't control their pests. Just imagine what I have had to deal with. Roaches and threats of beds bugs. Orkin is an outstanding service that you'll be grateful for and appreciate if and when the time comes you need them. Always on time and quick. Just prepare yourself and your living spaces a head of time for success. Orkin will treat and maintain your spaces and furniture. Highly recommended with outstanding services and innovative solutions.

1 year ago

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MM Clearwater, FL

When I lived with my in-laws we had a problem with rats. They were all over the backyard at night, eating the bird seed, getting in the garbage, and chewing the wires on our boat. We tried using the do-it-yourself products, but nothing worked because the neighborhood itself was infested. We called Orkin and they promptly came out and treated the front and back yards using a product that was pet safe which was a major concern for us. because they offer a guarantee, we called them back a couple weeks later because we still had rates in our shed. Their service was effective in reducing the rat population, but after a while it was as bad as ever, but we would have to treat the entire neighborhood to eliminate them altogether. The service tech arrived on time and the prices were reasonable. I like that they guarantee their services and are eco friendly.

1 year ago

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Bridget Walker Birmingham, AL

Orkin is one of the best pest control companies in the world. There is no bug in the world that can withstand the Orkin Man. They are top of the line when it comes to pest control. Any time I have ever used Orkin, they came out to my house once and that was all it took. They are very affordable and they definitely get rid of any little bug or critter you might have. Orkin will always be my number one pick when it comes to pest control. No ifs, ants, or bugs about it!!!

1 year ago Edited November 23, 2022

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Kirk Cockrell Saranac Lake, NY

Orkin has been my pest control service for eight years now. Living in a building that is 100 years old, things could get interesting with critters. Orkin has regularly serviced my flat and I haven't had one problem. They have also been very careful about spraying because of my little dog, again no problems. Professional, efficient and dependable, my experience with Orkin could not be better. Very happy.

1 year ago

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David Bornancin Westlake, OH

Hello and hope all are doing well. In the past I have had several times when I had Ant's, Bees and other bugs found at places within my Homes and called on Orkin to review, assess and provide their service to address the problem. I hate any kind of bugs or infested areas in my homes. Orkin has always found solid solutions and at a reasonable price to remove such items from my properties! Highly Recommend.

1 year ago

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Mario Martin Montgomery, TX

Several years ago my family had moved into our new home on an acre of beautiful lawn, trees are greenery. During that first summer my kids and I were constantly being severely bitten by insects. We weren't sure what the insect source were, so I assumed that we had an ant infestation. We called Orkin and the service representative was absolutely fantastic. She surveyed our property and found the source...We we're infested with "fleas"! The Orkin service representative exterminated our "flea" infestation, but returned a week later to follow up, add more treatment and as an extra bonus treated the lawn for "fire ants". My family and I had dealt with this flea infestation for several weeks of "bites" and inconvenience before I finally called Orkin. I've lived in my home now for several years after, and hasn't experienced any insect bites while enjoying our beautiful outdoors.

1 year ago

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J. Garrett Lansing, MI

My family and I were living near a small factory and we started having pretty cold weather. With that weather came rats! Not mice but rats! I had small children and it scared me to death! Orkin came in and really did their job! I'm not sure what all they did but, within 3-4 days there was no sign that anything had been there but my family! I am eternally grateful!

2 years ago

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Kim Cook Nashville, MI

The Orkin technician was very friendly and gave good information. He listened to my needs and concerns, as I have dogs who can go inside and out at will. I also had a mouse problem and he gave me ways of dealing with that too. In the end, I was not able to go through fully with Orkin because of costs and being on a fixed income at the time. However, the information received was excellent and helped my solve most of my problems. He did not have to share anything with, especially knowing I may not have been able to pay for the services.

2 years ago

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Steven Shimmin

I used Orkin, when we purchased a repo house and had some bug issues... They are one of the leaders in the industry so that is why I chose them after having several quotes from different companies. We went through a long process with them, but they kept coming back to spray and attack the bugs until they were all gone and we were able to move into home. They still call and check in with follow ups and really cared about our situation. It has been six months now, and we have not seen any bugs. Good riddance, thank you Orkin

2 years ago

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Cynthia Landing Forest City, IL

Very thorough with the inspections, informative on insects of any kind and the harm they cause either by health or damages to your home so safety is a priority with this company, they leave no details out knowing the importance of the roles different insects play. You will be highly knowledgeable and your appreciation of hiring this company will bring wonderful, quality, satisfaction guarantee service.

2 years ago Edited March 9, 2022

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Vantresa Scott Annapolis, MD

I've had Orkin service now for about 20 years. Customer service is very responsive. The technician comes out for scheduled visits and adhoc when needed. The company communicates upcoming home visits very well, via text and email. The technician I have, I have had him for 20 years and we have a good relationship. The techs are very knowledgeable.

3 years ago

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kristin Gneiting Pleasant Grove, UT

I have used Orkin in the past for my pest control. I highly recommend if you are thinking about a pest control company because they will give you a fast no obligation quote. A specialist will get hold of you and listen to your problem and quote you right away so there are no hidden fees an the company has over 100 years of pest control experience!

4 years ago

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Liliuokalani.T Mililani Town, HI

Orkin is reliable and their customer service is top notch. We have 3 month recurring treatments for centipedes, ants, and roaches and most times we have no issues of seeing these pests. Orkin guarantees their work, so the few times pests did return before the next treatment, they sent a technician with a complimentary treatment. Highly recommended for product that works and great customer service!

5 years ago

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Sally Albright Crestwood, KY

WOW. Orkin is my go to insect control. As my grandmomma used to say, "Ants are God's one mistake." Orkin is my Godsend when we are under ant attack. Before Orkin we had ants coming out of an electrical socket and my husand electrocuted himself-- don't worry he is fine. Now we have Orkin and not only are we saved from bodily injury, but most importantly, we are saved from ant infestation.

5 years ago

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AnK Loganville, GA

We were told they were putting a quote together and would call us back in a day or 2. After a week, we finally reached someone and were told the job was too big for them. We wasted a week waiting on them when they could’ve just been straight with us.

5 months ago

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laura long Albertville, AL

If I could give 10 negative stars I would. They belew 1 not once but twice. 2 years later my house is completely infested my furniture ruined had to pull carpet throw away bed, clothes ruined, cats sick they have cost me thousands because they didn't listen I called another service they sent Orkin I shared my displeasure with Orkin oh give me a chance i called them next day day told themno change they DID NOTHING SO NOW THOUSANDS OF DOLLARS LATER IM IN A HOTEL STAY AWAY FROM ORKIN FOR YOUR WALLET & SANITYlisten said I don't see anything

6 months ago

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Giacomo Romano

It used to have a decent service. Recently the service as gone very bad, and the communication between the person that comes by and Office are horrible. I had some issues with the guy coming over and I tried to call the office to have them address the issue, but there is never a follow up from any person that works in the office or a manager.

6 months ago

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Kris Patterson Cadillac, MI

Paid 274.00 for mosquito and wasp treatment . Decided mosquito treatment was not necessary therefore was never done-just one treatment for wasps. Called to see about getting refund since the mosquito treament was cancelled. Was told that was the cost for the wasp treatment only. When i first called and ordered service they gave me the brakedown of both services. Makes no sense so lesson learned! DON’T USE ORKIN! AND I DID NOT PUT AMAZING AS SHOWN BELOW

8 months ago

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Nicholas Shewfelt Palm Beach Gardens, FL

READ ENTIRE REVIEW: The service definitely works. I noticed no bugs for a few months after the service where as before we had plenty. Unfortunately, however, months after canceling my service, I was charged a $300 fee, even though I was not receiving any service from Orkin. Later I called customer service and was told that they had accidentally charged my account in place of another persons account for service of that person’s property. It is a good thing I realized this and called to correct it. otherwise I would have been down $300 paying for someone else’s service. They refunded my money promptly, however this is too big of an issue for me to continue using them in the future.

1 year ago