Best Company Guarantee Orkin Logo

Orkin

star star star star_half star_border

7.3

Overall Score

LAST UPDATED: January 31st, 2023

Orkin is an industry-leading pest control service, specializing in protection against common pests including termites, rodents, and insects. The company collaborates with the Centers for Disease Control and Prevention (CDC) and major universities to help prevent and control pests, all while caring for the earth's environment. Orkin offers residential and commercial pest control services.

Orkin pest control reviews indicate that Orkin is a reliable pest control company, but a common complaint is that the Orkin service is pricier when compared to others in the industry. However, many customers were happy with the exterminator services the company provided and stated that the service technicians were helpful and professional. The overall consensus was that homeowners felt the price was well worth the end result.

Continue reading to learn more about this pest control company or jump down to read Orkin reviews from real customers.

thumb_up

The Good

  • Orkin Pest Control
  • Orkin Termite Control
  • The A.I.M Approach
  • Free Re-Treatments
  • Money Back Guarantee
  • Technician Training and Certification
  • Home Services

Orkin Pest Control 

Orkin works hard to ensure that pests are unable to take over your home or office. Each Orkin employee is trained to handle a number of different common pests and critters:

  • Ants
  • Spiders
  • Wasps
  • Hornets
  • Centipedes
  • Cockroaches
  • Earwigs
  • Millipedes
  • Rodents
  • Silverfish
  • Mosquitos
  • Bed bugs*

*Bed bug control services are not available in all locations.

Orkin's Commercial Pest Control services help businesses with any pest problem. Orkin knows that even one pest can have a negative financial impact on a business and a larger pest infestation could be damaging to a companies reputation. An Orkin Commercial Pest Specialist will work with a business to target and eliminate pests and rodents to the customer's satisfaction.

During the winter months, Orkin focuses on indoor pest control with an emphasis on rodents, pantry pests, and other common household pests.
Though the services listed above are fairly extensive, Orkin also provides pest control services for a number of other less-known pests including the following unwanted pests:

Flies, stinging pests, amphipods, beetles, box elder bugs, caddisflies, centipedes, chich bugs, cicadas, crickets, dobson flies, dragonflies, firebrats, flea and tick control, horntails, Jerusalem crickets, kissing bugs, kudzu bugs, lace bugs, leaf footed bugs, leaf miners, lice, locusts, mayflies, mealworms, mealybugs, mites, moths, scorpion flies, snails and slugs, sowbugs, spiders, springtails, stink bugs, thrips, walking stick bugs, weevils, and whiteflies.

Orkin Termite Control 

According to Orkin's website, homeowners spend an average of $3,000 when taking care of termite damage, and not all pest control companies offer termite services. To ensure that you receive quality services and excellent results, Orkin offers a number of termite control solutions to customers:

  • Termidor liquid termite treatments — This liquid solution is safe to use both indoors and outdoors and is commonly used in building foundations to provide a protective barrier around your home. Not only does it provide immediate protection, but it helps avoid future infestations.
  • Dry foam and Orkinfoam — Foam solutions are used to treat voids in interior and exterior walls. These may include areas around heating ducts and water pipes as well as spaces under slabs of concrete. Foam solutions have a very low moisture content to help prevent it from soaking through drywall and causing further damage.
  • Sentricon bait and monitoring — A termite treatment like Sentricon includes termite baits that can be placed in areas where termites may congregate. These termite baits disrupt the termite molting process, therefore stunting their growth and avoiding an infestation. 

If you are worried that you may have termites in or around your home, it is important that you have a professional conduct a termite inspection as quickly as possible to avoid further damage. Treatment for termites is usually in demand between March-May and August-September, but Orkin has teams equipped and ready to provide service on a year-round basis if needed.

The A.I.M Approach

The company's integrated A.I.M. (Assess, Implement, and Monitor) pest protection process works to assess, implement, and monitor a home or business' pest population.

In the Assess phase, a local Orkin pest professional conducts a comprehensive inspection of the property to identify what makes the property unique, what sanitation issues or structural conditions could attract pests, and how pests might get in or why they may want to. Building type, geography, climate, soil properties, and any conditions conducive to pest activity are considered.

In the Implement phase, Orkin works with the customer to develop a custom Precision Protection™ program that suits the customer's specific needs. If a product is needed, an Orkin specialist will select the most effective treatment with the least impact on the environment.

In the Monitor phase, an Orkin professional will monitor whether the treatments implemented were the best fit for the customer's situation through regular inspections and ongoing customer service. Orkin checks for signs of pest activity like eggs, structural damage, or any new conditions that may have surfaced since the last visit. All services performed, pest activity and other recommendations are documented.

Free Re-Treatments 

Customer satisfaction is Orkin's goal. If a customer isn't completely satisfied, the company will aim to make it right. If pests return between treatments, an Orkin specialist will return for a re-treatment at no extra charge. If Orkin is unable to solve the customer's pest problems, it will refund the last service payment as long as they're a current customer.

Money Back Guarantee

If you aren't satisfied with Orkin's service or you see pests and critters return after treatment, Orkin provides a 30-day money back guarantee. Free re-treatments are provided, but the company will also provide a full refund of a service payment if your expectations aren't met.

Technician Training and Certification

Orkin's training facility is a state-of-the-art facility containing several stimulated customer environments. Each Orkin technician is trained using an award-winning certification program that includes class work from Purdue University, treatment techniques, and various specialty pest issues and industry-specific employee training. This ensures that technicians are not only certified, but are pest control experts.

Home Services

A number of companies in the pest control industry do not offer any kind of home services. Along with providing pest control, Orkin offers a few home solutions. With Orkin, the homeowner can help protect his or her home from heating and cooling losses with the company's OrkinTherm® or Orkin ComfortZone®. The OrkinTherm® is an environmentally friendly wall and attic insulation service and the Orkin ComfortZone® is an innovative and cost-efficient radiant heat barrier.

All home insulation services come with a free inspection of the home's existing insulation and pest control needs. If an updated is needed, an Orkin technician will create a custom plan and discuss which of the following options are best for you:

  • Install OrkinTherm by blowing the product on top of the existing insulation in your attic or walls.
  • Roll formaldehyde-free batting insulation in your attic or crawl space.
  • Install Orkin ComfortZone in your attic space or garage.

Orkin's insulation products are made of 85 percent recycled materials and are the only pest management products to earn an Energy Star label from the Environment Protection Agency.

Additionally, homeowners can hire an Orkin Man to install a vapor barrier to treat for excess moisture in their home which if left untreated can lead to mold, structural damage, or pest control problems like bedbug or termite infestation.

Florida residents have the option to receive year-round lawn care. The company will take care of lawn pests, weeds, and any diseases that will hurt the yard.

Visit Site

thumb_down

The Bad

  • Not Available in All States

Not Available in All States

Orkin has an impressive service area that includes 83 countries and 5 of the 7 continents. However, the company currently does not operate in Alaska, North Dakota, South Dakota and Wyoming.

gavel

The Bottom Line

With over 100 years of experience in the pest control business, professional pest technicians, a variety of services, and continuing research and development, Orkin is a sound choice for an exterminating company.

In addition to an exhaustive inspection process, the company offers treatments for a variety of insects and rodent trap devices, utilizes the A.I.M. process to assess, implement, and monitor unique pest control services, has additional home solutions, and offers a money back guarantee with free re-treatments. Orkin's service technicians are pest and termite experts and strive to offer the best pest solutions - whether they're spraying for mosquitoes, getting rid of ants, or treating a termite problem.

We recommend reading Orkin reviews before making a final pest control decision.

Was this content helpful?
thumb_up Yes thumb_down No

We'll Introduce You!

Call our recommended rep over at Orkin below.

1-(855) 809-9875
bestcompany guarantee

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

Learn More

Star Rating

3.6

star star star star_half star_border

330 Reviews

Review Breakdown

5 grade

44%

4 grade

21%

3 grade

8%

2 grade

5%

1 grade

23%

Sentiment Criteria

Value

star star star star_half star_border

Quality

star star star star_half star_border

Service

star star star star_half star_border

Trustworthiness

star star star star_half star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star_border star_border

Donna Innis East Point, KY

Only reason for a three is the lady whom came out to my home an inspected didn’t see not even one bed bug but yet she tells me I have to take alllllllll my pictures off the walls an bag up all my clothing even things from in the closest now that really got me pissed off here the guy comes out to spray an not no liquid ran down my walls an he didn’t even spray the clothing that was in the bags some of my outlets he didn’t spray with the powder substance. You know I paid a hell of a lot money that I didn’t have but I wanted to make sure that I didn’t have anymore so what I’m thinking dyed to me having 6 jugs of the bedbug spray layin around where they saw them plus I had the powder substance an I had several cans of spray

6 months ago

star star star star_border star_border

Missy B. Mayflower, AR

They constantly want me to work around their schedule and are changing my appointment dates without telling me. Whenever I try to schedule an appointment they change it every single time. I just checked my account because I scheduled an appointment for August 5 and it’s been changed to 8/16 without even telling me. They also say that they will come back and spray for free in between appointments if you’d we a bug but they’ll end up charging you for it anyways. They did kill the bugs so I gave 3 stars but it should be more like 2.5 because they have no regard for my schedule and don’t follow through on promises.

7 months ago

check_circle

Review Source

star star star star_border star_border

Shelton Germaine Rogers, AR

I contacted this company a few years back to have some pest cleaned up. They were quick to respond, maybe like 48 hours. They went into detail describing what needed to be done and gave me a general price, but they couldn’t provide a complete price quote without seeing the infestation. I did not select them to proceed, as I found another company, I choose to do business with.

5 months ago

star star star star_border star_border

Dennis Dallas, TX

1) I haven't had a bed bug problem for three weeks after the initial extermination, payed for by my apartment complex. 2) I was given an Orkin preparation list to complete before the bed bug initial extermination procedure date and it suggested to buy a new mattress , box springs and frame, I did for $900.00, only after the initial extermination procedure and put new encasements on my old infested mattress and box springs. Logically buying a mattress, box springs and frame should occur after the initial extermination procedure but, not according to the Dallas, Texas branch manager who stated "I couldn't be reimbursed for the $100.00 second mattress and box spring encasement set". That money unjustly came out my my own pocket after I told the first bed bug exterminator that I was expecting a delivery of a new mattress, box spring and frame two days from then. He didn't mention that I could remove and wash the encasement set to self reinstall them! Orkin's safety policy is for the resident to leave for four hours while and after the extermination and encasement set are installed. I wasn't able to watch the encasement installation so, I wasn't given a proper education on how they could be uninstalled and reinstalled! I removed and left the the old mattress and box springs with new encasements installed, at the dumpster to be picked up by the city trash collector to be taken to a trash land field. 3) Orkin also, initially sprayed for roaches previously to the above mentioned day and didn't do a competent job because, I still had many them shortly afterwards. They sprayed a second time and have seen only one roach since.

3 years ago

star star star star_border star_border

Shay Norfolk, VA

Orkin came out today to check our daughter's bed for bugs, none was found so he left. Well when it was time for bed I sent her to bed. I just went to check on her and the guy left my baby's bed a mess and I didn't even know it! The mattress wasn't even all the way on it was tilted!! And she was in there sleeping on the mattress with the sheet and the blanket hanging off and her teddy bears tossed everywhere! That really pissed me off to the max! Her bed wasn't like that when he entered because I personally made sure her room was straighted up right before he entered. This is very unacceptable!

3 years ago

check_circle

Review Source

star star star star_border star_border

Heath Clarkson

Orkin came to our home and had a promotional thing where everything was supposed to be evaluated and they would check our concerns and spray as needed. We have several pets and that was foremost in our minds, their well-being and safety. Orkin did pretty well with that and they were personal. The reason I only gave them 3 stars is because I have a barn in the backyard that I had mentioned may have termites.. and any termite that close to my home is a concern! Well for some reason they neglected to spray there and now I’m replacing half the wood out there and having someone else out to spray for the termites.

1 year ago

check_circle

Review Source

star star star star_border star_border

melrose1989 Marion, IL

We use Orkin at my job which is in food service. We have only had their service for about 4 months now because we got new ownership and thats who they chose to use. I like them. They seem to do the job but I do not particularly like the lack of communication they provide while they visit. I like to know exactly where the problem areas are but they just come, spray and switch out traps and then leave.

1 year ago

check_circle

Review Source

star star star star_border star_border

Sharon ROGERS/Hayes

Orkin is a professional organization that delivers satisfactory pest control service despite being a little more pricey for contracts over other local companies.

8 months ago

star star star star_border star_border

Warren Bates Atlanta, GA

I had a rat infestation they replaced insulation,crawl space vents,crawl space door plugged entry points with foam and wire mesh.They're courteous and prompt.I was frantic but 7,800 was overpriced in my opinion.

1 year ago

star star star star_border star_border

Thomas Hullinger Pleasant Grove, UT

They have taken care of my but problems in the past and are easy to set up an appointment with. Come right out to the house and made sure they knew my problem and then took care of it. Reasonably priced.

4 years ago

check_circle

Review Source

star star star star_border star_border

Ryan Vett Phoenix, AZ

I called this company to help with an ant problem, and they did a terrible job. Used what seemed to me like way to much poison and didn’t tell me to take any precautions with my pets. After they were done I waited a few days to check, and when I did there was still just as many ants as before.

1 year ago

check_circle

Review Source

star star star star_border star_border

Brittany Clark

I've used Orkin before. I was not impressed with their services. I had to have them out in half as much time as they state due to more bugs appearing. I do not think their products are the best quality in bug prevention or control.

1 year ago

check_circle

Review Source

star star star star_border star_border

Crystal Thacker Shepherdsville, KY

They did a decent job they spray indoors and out also left glue traps for mice and they gave me poison packs for under appliances I'd recommend them

6 months ago

check_circle

Review Source

star star star star_border star_border

Christopher Taylor Saint Cloud, MN

They didn't do a great job! We had bed bugs come back quickly! They are also very expensive compared to some others! I would go with someone else!

8 months ago

star star star star_border star_border

James Richards Las Vegas, NV

delivered best results. Great service. Very polite and . Cared about what I was needing for service. !!!

11 months ago Edited April 25, 2022

check_circle

Review Source

star star star star_border star_border

Don Boren American Fork, UT

They guaranteed that they could get rid of our vole infestation and they didn't. We paid a flat $500 fee and we still had a huge Vole problem in the end.

3 years ago

check_circle

Review Source

star star star star_border star_border

Bob Hiatt Pleasant Grove, UT

They were very expensive to have our house treated for pests. Then we had to pay an annual fee of between $200 -$300 to keep the warranty going. Not great.

4 years ago

check_circle

Review Source

star star star star_border star_border

Christopher Vacaville, CA

At firth they were attentive and listened to our needs, but as time went on, I had to constantly remind them about services we were paying for.

1 year ago

check_circle

Review Source

star star star star_border star_border

anupam sumessur Lorton, VA

I used Orkin for over a year. They were not able to get rid of the pest problem I had. The service tech needed more training

1 year ago Edited March 9, 2022

check_circle

Review Source

star star star star_border star_border

Mykahla Nelson Managua, MN

This pest control was okay not the best but not the worst. It was pretty cheap and sorta did the job I still had some bugs .

3 years ago

star star star star_border star_border

Jason Pyrah Willard, MO

My experience with orkin was terrible. Customer service didn't give me a call back, I had to call three times, then their prices were ridiculous.

4 years ago

check_circle

Review Source

star star star star_border star_border

Ron Durfey Pleasant Grove, UT

Used Orkin for some pest issues and they did a great job. Had to switch to a local provider as the cost for Orkin was too high.

4 years ago Edited September 14, 2021

check_circle

Review Source

star star star star_border star_border

Charles Korthals Abilene, TX

The tech that came out seemed not at all into the job it was more of a task

8 months ago

star star star star_border star_border

Kristin Banks League City, TX

I've only used them once so that one experience was good, but I don't know about consistency.

5 years ago

star star star star_border star_border

Katia Miami, FL

friendly service and they spray were ever you are seeing the most pest

5 years ago

star star star star_border star_border

David Ledyard, CT

Never got back to me in the fall with my bat problem, I researched it and done it myself

5 years ago

check_circle

Review Source

star star star star_border star_border

Megan Weidle Akron, OH

They do their job but they're by no means the cheapest. They were fast to respond though.

1 year ago Edited March 9, 2022