Name: Orkin
Rating: 1.6

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John Fox Little Rock, AR

The bedbug exterminators arrived on time. They were finished after 1/2 hour. 4 bedrooms and 2 additional couches were treated (hopefully). The workers did not put the beds back together (It is difficult for us elderly & disabled couple to do this). Phone calls were made daily. Finally the company agreed to put the beds together in a week or so. In the meantime we are sleeping on couches. (This never occurred when we used Terminix for bedbugs a few years ago.)

2 years ago

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Christie Krueger Stockbridge, GA

It’s funny how there are so many good reviews for Orkin🤔. I had an appointment for a technician to come out 8:00-10:00 to give me a quote for service but…HE NEVER SHOWED😒. After calling and holding 10 minutes I was told that they had a regional meeting that just let out and he could come later, hmmm, no! If this is the way you treat customers and run your business, I’m not paying good money for it. Me: calling other companies.

2 years ago

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Daisy Matias Chicago, IL

Orkin is a fraud and total ripoff. They continue to charge me and try to service my home after I canceled. They didn't cancel my service. They "serviced" the outside of my home when we had that huge snowstorm and now came back and served the outside of my home after I told customer service I didn't want my home serviced. I've been waiting for management to call me for a month now yet nobody returns my calls. Do not use their services.

3 years ago

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Daniel García Chicago, IL

I hired Orkin pest control because I heard it was good back in the days. However, now their service has worsen substantially. I have to beg the technicians to spray the house or do at least something, every time they come to provide service. My contract is almost over, and the problem is still there. Would certainly NOT RECOMMEND ORKIN’S SERVICES!!!

3 years ago

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Jessica Lien Houston, TX

I purchase Orkin Service on 9/25/2020 11:00am and set up the appointment. I called 1:00pm the same day to reschedule my appointment. I was told it take up to 48 hours for technician to call me back for reschedule. 30 hrs passed I have not receive any phone call. On 9/26/25 5:15 pm I call Orkin to cancel my purchase and looking for other company with efficiency.

3 years ago

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Carol Gillespie

I would never recommend Orkin for bed bugs to anyone. We paid them lots of money and we have done lots of the work ourselves with sprays we purchases since they do not do a good job, do not return calls or have good customer service at all. We started in Sept. and as of yet we have not had a final review to say we are bug free, we have given up calling and have just moved on since we have not found any more ourselves. We are hoping for the best and have been totally disgusted with their service. Carol Gillespie, Aurora, Co.

4 years ago

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Bruce Anderson Kenilworth, IL

Very expensive, found out in the Phoenix area, Orkin uses a sub contractor for any bird work our company needed done as well as seal up the building for rats. We would of paid twice what the subcontractor was charging Orkin if we had not found out from another company about this, and it was never told to us by Orkin which is deceitful. So why hire them when you can hire the sub contractor .

4 years ago

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Richard t kellar Wellsville, NY

So paid orkin over 2 grand too get rid of bed bugs in our apartment building let me remind you that's 5 apartments they came once on the 23rd and yesterday on the 29th they were still present after the 23rd and i just woke up and killed 9 of them and took two of them as prisoners. There is a 30 day guarantee like it wasnt even one night and they come out having a pow wow completely dissatisfied and woukd not recommend these guys for bed bug extermination if there was a negative 5 stars thats what i would give them. All that money for what. Two thumbs down

4 years ago

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Brenda Lawson Hobbs, NM

I'm very disappointed with Orkin. I have always used them for pest control. They came out last year around March 2018 and serviced my house for termites. To this day they have not came back for follow up. I have call them 5 times sent two e-mails and even called their corporate office. They had no problem making us pay a huge down payment and we in turned paid the rest in full on receipt.

4 years ago

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unhappy customer Sayre, PA

We had a rat in our business and called Orkin. We are completely dissatisfied with the outcome. We were charged over $300.00 and it was not caught. They set traps similar to what I purchased at our local store. They did nothing other than what I did. I called to get my money back and was told that there is no guarantee they will catch anything. Don't waste your money. Buy your own traps, stinky spray, and tape.

5 years ago

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Judy Chesapeake, VA

If I could I would rate this company a zero. The customer service was terrible, Had to reschedule three times in order to get someone to come out. When tech did finally arrive, said he had to call inspector to come out. After numerous phone calls and a whole day wasted waiting for them, inspector finally showed up at 6 pm only to quote an exorbitant price with only one solution. No offer of financing if it is available. Will NOT recommend this company to anyone as they are unreliable and unprofessional.

5 years ago

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Thomas Hullinger Pleasant Grove, UT

They have taken care of my but problems in the past and are easy to set up an appointment with. Come right out to the house and made sure they knew my problem and then took care of it. Reasonably priced.

5 years ago

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Angela Alexander Baltimore, MD

I only used Orkin once to handle a wasp nest and the experience was okay, even though the tech seemed almost as skiddish as me when dealing with the nest.

5 years ago

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Juan Latorre Kissimmee, FL

very reliable and customer friendly. They call before visits to determine if you have any special concerns with the scheduled service visit

5 years ago

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Ben Dayton, OH

Pet owners beware. They will show up an hour early and tell you to lock your pet in the basement while they treat your entire house with chemicals that are poisonous to humans and animals alike. If you’re not there to collect your pet, they will coerce whoever is there to do it saying it’s safe. They have absolutely 0 respect for the well-being and ethical and humane treatment of animals.

6 years ago

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Raj R Schaumburg, IL

We used Orkin in the past, but it did not completely resolved our issue with the box beatles, however, Orkin did work with us to have us just pay a one time fee instead of going through with the contract.

1 year ago

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thomas Lovin Duluth, GA

Orkin KILLS. They killed rats in the attic for me that were making noise forever. They did a good job and now we have a house cat to keep their popuilation down

1 year ago

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Richard pepin Boardman, OR

Orkin is very good at taking care of the pest in my house. The reason for me to leave is that it was too expensive with everything else going up I had to cancel them to save the money for other things.

1 year ago

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Jesse Prince OK

I used Orkin for about 2 years and never had any complaints. During the inspection they explained exactly what they planned to do. Would use them again for sure.

1 year ago Edited June 6, 2022

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Autumn Lewiston, ID

I've worked with Orkin for pest control needs around my own home. They are incredibly quick, responsive, and friendly. They don't push unnecessary pest control services and they are very affordable.

2 years ago

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Chef Mike Maucher Ocean City, NJ

Very efficient and customer service oriented, Orkin has provided my place of work with great support and has been very responsive to any issues that occur.

2 years ago

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Ryan Vett Phoenix, AZ

I called this company to help with an ant problem, and they did a terrible job. Used what seemed to me like way to much poison and didn’t tell me to take any precautions with my pets. After they were done I waited a few days to check, and when I did there was still just as many ants as before.

2 years ago

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Brittany Clark

I've used Orkin before. I was not impressed with their services. I had to have them out in half as much time as they state due to more bugs appearing. I do not think their products are the best quality in bug prevention or control.

2 years ago

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Ashlyn Elwood Marietta, GA

I love Orkin. They have always been great at coming up with a personalized plan for my home to get rid of pests. While they are a little more expensive than Terminix I feel like they are a little more personalized.

2 years ago

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Laura Mccall Yuba City, CA

Had a spider problem and orkin was on it. They came out treated my place and now I don't see anymore bugs. Their customer service is amazing and super friendly

2 years ago

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Jmarsh Macomb, MI

I used Orkin when I first moved into my new home and they were super friendly, thorough, arrived when expected and got the job done. I will use them again as needed.

2 years ago

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Erin Glendening Livingston, LA

I had a very bad termite problem then Orkin came and sprayed my house with insecticide and recommended that I turn my lights off at night. It’s all of the problem.

4 years ago

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Luis Diaz Norcross, GA

With any issues I’ve had with rodents or bugs in the past they took care of it like it was nothing. The employees are always so nice and genuinely want to help.

4 years ago

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Rebecca Harvey Long Beach, MS

I have never paid for the service myself as it’s included in my rental agreement, but they have exceptional service and we have never had a bug issue.

4 years ago

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Rory Henrie Pleasant Grove, UT

We have used Orkin for our home for several years. We have them come out several times/year and spray our perimeter. I really like what they do and how good it works. We will continue to use them.

4 years ago

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Tracy Hill Draper, UT

I was helped immediately when I called this company for pest control. They were very helpful and answered all of my questions and did a great job! I would recommend them to my friends and family

4 years ago

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Nicole LeBaron Provo, UT

I have had a great experience with Orkin pest control. When they care to my house they were very professional and took car of our house. Haven’t had problems since.

4 years ago

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Trenton Prestwich Taylorsville, UT

I have made good friends with an Orkin guy who comes to my work. He gives me advice on my home pest problems and has been instrumental in me catching many gophers and spiders.

4 years ago

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Kent Lehi, UT

I had Orkin pest control for about 6 months. We had a fly problem that we couldn't figure out. They came in and found the problem. I was happy with the service but i couldn't afford to keep paying the price.

5 years ago

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Upinder Gupta Fremont, CA

Basically No Star Almost 3 weeks I have been calling them I have not received a quote Someon shows up to do the treatment Then no one calls for two weeks Then someone comes takes a look , says will provide contract in a minute and it's days now. I'm not sure what would happen if one got the treatment and they never show up for follow up.

1 year ago

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Sandra Mattias Coventry, RI

Im not sure how this company is on other states but in RI the are TERRIBLE! I have tried to cancel my services , ive phoned,email and left messages….nothing, they showed up Sprayed and billed my credit card . To top it off after they billed my card they sent me a bill!!

1 year ago

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Shannon Jones Cincinnati, OH

Very disappointed! Told by technician when they would be at my home. Took the day off to be home. When I called to check on the appointment, I was told there was no appointment and there was nothing they could do! There is ALWAYS a way to honor your commitment. Guess they don’t care. Would never recommend.

2 years ago

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Jill Sagraves Wilmington, OH

I was mostly happy with my service. Then for financial reasons I called to cancel my program. They refused to cancel right away. Claiming that they require a 30 day notice. Now I’m stuck with a bill that I really can’t afford right now. Shame on you Orkin.

2 years ago

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Ronald Rothacker Los Angeles, CA

Signed up for orkin paid my sign up fee said they would be back Monday never showed up after waiting all day. Escalated issue to corporate they had Regional Manager Chris call me he promised they would show up. Waited at home never showed up again after waiting all day now he will not return my call or reply to text.

2 years ago

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Mark Bunim Great Neck, NY

I pay Orkin to do yearly termite service; except they don't do it. They take my money and don't show up. Even if you call them and confirm appointments, they do not come. Unless you actually threaten to sue them and report them to the attorney general's office for fraud, then perhaps they will show up. It is the worst run company one can imagine.

2 years ago

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Marilyn S Kiel Greenfield, IN

Hired Orkin for a clover mite problem. They only use a repellent spray that does Nothing !!! Second time they left puddles of their liquid on our wood window sills in a brand new house !!! Should have thrown my $264 out the window. We found a spray at Meijer that kills clover mite for $8. NEVER will consider Orkin for anything !

2 years ago

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Corey Smith Tallahassee, FL

I have used Orkin services one time before and the service was great. My exterminator arrived early and helped me with my problem expeditiously.

3 years ago

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Nancy Dries ,

Do not have orkin for pest control. Their ad says SAME DAY SERVICE IF CALLED BEFORE 9 AM. That is a scam. I have tons of ants after just two weeks of service. When I called, I was told no one could be here for 4 days. If I wasn't on their schedule I would have to wait.

3 years ago

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Janene Key Lebanon, TN

Came out for bees. Pour some powder in area which may have wells as been bee candy. Called to come back out and said they did, however my camera begs to differ. Guess don’t realize people have those these days. Called back with no response. Out $300 . Worst company ever. Stay away!!!

3 years ago

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Lamkas Milford, MI

Orkin came out and put traps up for squirrels and bats and said they’d be back in 2 weeks. The squirrels made another hole through the roof ceiling. I let Orkin know. They said they’d call and set up a day for them to come out. It’s been 6 weeks! No response from them at all! They will take your money And will not fix the problem!

3 years ago

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Fred Encinitas, CA

Told the phone appointment setter that I wanted CARPET BEETLE pest control. Next call from them to set appointment thought I had Carpenter Beetles. I corrected that. Today the man arrived and thought he was looking for bed bugs. He didn’t know what Carpet Beetles looked like and we had to show him pictures. This is highly unprofessional.

3 years ago

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sue papais Lake Orion, MI

Leaf guards are a joke. We were told we wouldn't have to clean gutters. Called local branch more than once. Got a snotty woman that told me they weren't a gutter cleaning service. BIG waste of money for this and a vaporguard they supposedly installed. Not a good company at all!!!!

4 years ago

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Mickey Mangum Long Beach, MS

We've used Orkin for years and they do a great job. They are scheduled to show up every few months and they always do. No bugs. I like it.

4 years ago

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Disappointed customer Kendallville, IN

Dont waste your money they do half the job and still leave you with pest problems and tell you you have service up to a year just need to call and they scam you its only 30 days and then they want more money cuz you have to call them again cuz they didnt do a very good job poor customer service poor techs just want your money

4 years ago

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M HateMice Wrightstown, WI

Promised to find where mice were coming in. For 2 years, every other month, all they did was pick up traps, put down new ones. I had to point out and ask "Is this a nest?" I ended the relationship after the two years were up. Not worth it.

4 years ago