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LAST UPDATED: August 10th, 2023

Croach® is a family run pest elimination and prevention service company. The pest control company focuses on providing homeowners with tailored pest management and long-term solutions. Croach knows that pests can cause extensive property damage as well as a number of illnesses. Croach's treatments are customized to its customers' needs and are eco-friendly.

Croach assures homeowners that they'll be pest free, so services are backed by a 100 percent re-treatment guarantee. Croach promises to take care of any stinging insects (bee, wasp), ant, spider, cockroach, bed bug, scorpion, and rodent problem or pest infestation. 


Croach also provides attic insulation and crawl space repair.

Read what other homeowners are saying about Croach (below).

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The Good

  • Re-Treatment Guarantee
  • Croach Pest Control Services
  • Additional Services
  • Extensive Blog
  • Career Opportunities

Re-Treatment Guarantee

Croach provides its customers with a 100 percent satisfaction guarantee. Croach promises to provide re-treatments until the pest problem is taken care of, free of charge. If the company can’t resolve the pest issue after two treatments, the customer will be refunded their last payment. Providing this service shows confidence in its pest control solutions and dedication to its customer's satisfaction.

Croach Pest Control Services

Croach states that pest exclusion is just as important as pest extermination. A licensed technician will find, identify, and customize a tailored strategy for each homeowner's needs. Croach covers a wide variety of common household pests:

  • Rat and Mouse Control
  • Wasp and Bee Control
  • Cockroach Control
  • Bed Bug Control
  • and more

Upon the free professional pest inspection, customers can expect these services:

  • A licensed technician will perform a thorough inspection of the property and discuss findings and potential problems
  • The exterminator will then customize a recommended treatment plan
  • Interior and exterior of the home are treated

One month after the initial service, Croach will return to provide these services:

  • Add another protective barrier to the outside of the property and apply exclusion methods
  • Break egg and reproduction cycles
  • Create a roadblock to prevent future infestations

After that, each regular pest control visit will include another inspection, exterior treatment (to create a liquid barrier), granulation, interior treatment, as well as de-webbing and wasp removal. 

Additional Services

Attic Insulation Services

Croach provides attic insulation services for the Seattle, Washington, communities. Many rodents and pests find their way into a home through the attic and will start destroying the attic insulation.

 These are some benefits customers can expect as a result of Croach’s Attic Insulation services:

  • Reduced costs to heat and cool the home
  • Superior fire resistance
  • Eco-friendly maintenance
  • Ability to maintain desired temps in the home
  • Alleviate the formation of dangerous ice dams
  • Pest control and prevention 

Crawl Space Insulation & Repair

Croach provides crawl space and repair services with pest control in mind, something that many other crawl space repair companies overlook. Croach technicians are skillfully trained in eliminating pest problems but also licensed and experienced in construction. Technicians can provide these services:

  • Identify and fix access openings
  • Repair damaged vent screens
  • Restore or replace crawl space doors and wells
  • Seal entry points and gaps around pipes exiting the home

Croach aims to create a safe, clean, and energy efficient space for all homeowners. 

Extensive Blog

Croach also provides an excellent blog with articles regarding different topics on pests and pest prevention. This can be a great place to become more informed and find some interesting and unique reading material on everything from roach and rodent control to stink bugs. This blog doesn't just cover the pests that Croach helps to remove but also provides articles on other pests and prevention.


The Bad

  • Limited Service Locations
  • Undisclosed Information

Limited Service Locations

Croach is only available in four states. It is currently available in limited locations in Colorado, Washington, Idaho, and Oregon. This availability limits the customers who can use their services.

Undisclosed Information

While the job openings page lists the available positions, it fails to disclose salary, benefits, hours, or location information. This is often the first thing a job-seeker looks for, and not disclosing this information may indicate that it is not as competitive as the company suggests. 


The Bottom Line

Croach offers the standard pest control services, and some unique specialty services as well, such as attic insulation and crawl space repair. The company's custom pest prevention program is backed a 100 percent re-treatment guarantee, which shows confidence in its services. 

However, Croach is only available to residents of Colorado, Washington, Idaho, and Oregon. Additionally, the specialty services are only available to residents in the Seattle, Washington, communities. Customers should double check that Croach services their area before choosing the company for their pest control needs. 

Croach encourages homeowners to call a customer service representative for questions or to set up a free home pest control inspection.

Read the Croach reviews to see what other homeowners are saying about this company. 

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170 Reviews

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Arlen Rojas Bothell, WA

This service does not work, I do not recommend it, it is terrible, I have had a bad experience, your liquids or products do not work, I have been doing it for three months and I still have ants, spiders, bees, insects. , I spoke to the manager Ashley and she was such a rude and despotic person with me, she gave a lousy customer service I would never recommend her services and they charge a lot of money it is a scam they want to charge me for canceling their services since they do not do their service well work and they forged my husband's signature so that we pay for a whole year

1 month ago

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Charllesanthony Duluth, GA

Reviewing Croach from Charlotte, NC. This company is a complete scam. I agreed to the 6-month contract that later became a 1 year contract without my consent. They came out and sprayed the home using some off brand product and never came back out. They continued to charge my account $50 dollars per month and force me to pay $200 to cancel on top of the additional $50 per month. Customer service was not helpful, and the account manager failed to be honored broken promises made by the door-to-door salesman. Fraud company stay around buy your own pest control from Lowes and don't deal with the stress.

2 months ago

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Debbie Stoll Seattle, WA

I am very concerned as 2 men cane onto my property unsolicited today. My husband watched them walk down the driveway and started touching things in our yard. He opened the window as they approached the porch and asked them what they were doing. They identified themselves as employees of CROACH doing door to door sales in our area. First of all we do not live in CROACH service area, secondly in Washington State we are still on stay at home orders and should not have door to door salepeople from any company in our yard at this time. Please stop sending salespeople out into neighborhoods to go door to door it is not in the best interest of public health and safety. Also don't send them to counties you do not service, you do not service our area and it is simply reckless to ignore the current guidelines in place statewide.

3 years ago

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Deland Harting Castle Rock, CO

I live in Denver and needed to canceled my service due to a few things, 1 not happy with your service, 2 some personal things going on I may need to move. 3 the sales person mislead and basically lied about contract terms and types of traps used!contacted the Denver business and basically as met with some of the worst customer service and even more so egotistical and self center account people I have ever dealt with, so instead of working with me, I am now being charged a $200 fee to cancel my contract early even thou I am not happy with your service let alone other things going on. I have posted a very bad review of you company on BBB and will be talking with all my neighbors about how bad of service and company you are!!!

5 years ago

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Nathalie Lindsay Vancouver, WA

After agreeing to a contact from the pushy sales guy we could see no results after 3 applications! Still spiders and ants. I swear they just plooped their card on the door mat "saying" they did their job. But having done the contract we saw it thru. Then on the last visit guy says this is last visit your all done. We were glad just to be done... and still saw no benefit - just chalked it up to being swindled. Then a month later knock at the door guy saying he was to spray, we told him we were done and to go away. Then received a letter demanding payment for $200 saying they will send us to collections if we don't respond in 10 days WTF... early termination of contract???? I don't think so. These guys are CROOKS... beware do NOT use them horrible!!!!

6 years ago

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Brandi Caveness Puyallup, WA

For those who’ve used Croach for pest control- have you had issues with billing department? They have charged us for extra services twice and have refused to make it right. I unfortunately want to let those who use them know that they should keep an eye out on their billing and watch for extra charges. Also if you cancel service with them, make sure not to let them on your property after the fact because they will keep charging you even if they tell you it’s a re-service (which is normally not a chargeable service) Very disappointed in their customer service 😢

1 year ago

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Zach Hamilton Sandpoint, ID

This is a scam, do not use this company. They will charge your card randomly outside of the agreement. I'm addition, they were here to spray, spoke to me, only sprayed the front of the house then left a door hanger saying they couldn't access the back of the house even though I WAS HOME. Do not trust them with your credit card. We tried to resolve this directly with the company but due to unwillingness to resolve we are forced to open a complaint with the BBB.

6 years ago

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Sarah Shuler Payson, UT

Don't get fooled - this company is a total scam. Whatever they used didn't work and to cancel your account cost $200! It is a total rip off - don't get sucked in like I did by their friendly sales person! And the word amazing at the bottom of this review is put there be them NOT me and you can't remove it!

2 years ago

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Thomas Hopper Moscow, ID

We had a terrible experience. They made lots of promises full filled none of them, when we tried to cancel. They charged us a 200$ cancellation fee. Very dishonest comany. Wouldn’t recommend them to my worst enemy. Thomas Hopper Moscow Idaho

5 years ago

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David Averch Parker, CO

They get you with "I am doing your neighbors house and wanted to see if you are interested." They do shotty work at best and they have been trying to charge me when they don't even come out but say they do and are not trying to schedule time to come out so I have cancelled and would not recommend them. TOTAL SCAM!!!

5 years ago

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Sam Kloes Blaine, WA

BEWARE This company is a Scam. Buyer beware. Deceptive sales. Bait and switch and a rediculous hidden contract followed by a threatening extortion letter. Tried to settle with the company directly and ultimately reported to the BBB.

5 years ago

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Denise Rehner Parker, CO

Beware of these guys are scam artists! They use scare tactics and then high pressure to try and keep you from canceling your account.

4 years ago