Critter Control Logo

Critter Control

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6.6

Overall Score

LAST UPDATED: March 19th, 2024

Critter Control was founded in 1983 by Kevin Clark, who had a new vision for animal control and wildlife removal: to consistently practice humane wildlife management. Critter Control handles all types of household pests but focuses on vertebrate pests such as squirrels, raccoons, rats, and a variety of birds. Its service focuses on eliminating animals, preventing future damage and repairing the existing damage.

Critter Control has determined standards of excellence in animal pest control, and the company upholds these standards with its professional staff of biologists, zoologists, animal control officers, and anti-cruelty personnel.

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The Good

  • CritterSafe & Services Performed
  • Wildlife Management
  • Preventative Measures
  • Attic Insulation and T.A.P Pest Control Insulation
  • Financing Options

CritterSafe & Services Performed

Critter Control has introduced CritterSafe that offers an even more humane wildlife management option. CritterSafe offers non-lethal animal removal services, no-trap animal control, wildlife release on-site, and one-way doors to help minimize stress on wild animals. CritterSafe also includes an exclusive Animal Entry Worksheet, home inspection and detection service to identify potential wildlife entry points and prevent animals from further damaging a home or business.

Homeowners and businesses can expect the following services when they call Critter Control:

  • Species-specific no-trap animal removal techniques featuring one-way doors and excluders
  • Humane animal handling, safe harborage and reuniting of offspring with parents/siblings
  • The use of eco-friendly animal repellents and deterrent techniques to discourage return
  • Professional grade animal proofing: animal entry and exit holes, identified problem areas, roof vents, chimneys, plumbing vent pipes, exhaust vents, decks, porches, garages, etc.
  • Consumer awareness and education regarding follow-up procedures

CritterSafe is the environmentally-friendly animal removal alternative for residential and commercial properties that uses humane wildlife techniques to help protect wild animals. 

Wildlife Management

Critter Control is the nation's leading wildlife control company. The company specializes in preventing and solving its customer's pest and animal problems. The company offers animal trapping, dead animal removal, wild animal control, and capturing wild animals. Many of the Critter Control offices also provide pest control and exterminator services.

Critter Control has advocated for humane animal removal services. Critter Control uses innovative, integrated methods to handle nuisance animals responsibly.

With every unwanted wildlife situation Critter Control first identifies the point of entry, traps or removes the animal, then start working on preventing other animals from getting in. Critter Control offers efficient and affordable solutions for wildlife insects, varmint, and other critters, such as:

  • Ant infestation
  • Armadillo removal
  • Badgers
  • Bat treatment
  • Beavers
  • Bee inspection
  • Bird control
  • Bobcats
  • Coyote
  • Deer
  • Foxes
  • Gopher
  • Rodent prevention
  • Moles
  • Opossum removal
  • Owls
  • Rabbits
  • Raccoon control
  • Rat treatment
  • Skunk control
  • Snake removal
  • Squirrel control
  • Termites

In short, Critter Control is equipped to handle just about any pest problem it encounters. That said, the company specifically states on its website that they will not get rid of a dog or cat. 

Preventative Measures

The professionals at Critter Control may use several different methods of habitat modification and exclusion to effectively keep wild animals from entering a home. Habitat modification identifies and limits access to food, water, and shelter for the target species, whereas, exclusion techniques entail sealing points of entry, placing screens over vents, or establishing some type of barrier.

Your Critter Control technician will quickly identify the wild animal, determine the best course of action and develop an effective (yet safe) plan of defense.

Attic Insulation and T.A.P. Pest Control Insulation

While Critter Control mostly focuses on wildlife management does offer other services. Customers can help reduce the cost of their energy bills by replacing or adding the correct amount of attic insulation. Critter Control advises customers to check with the U.S. Department of Energy’s website to find out if the existing attic insulation matches current government recommendations. 

The Critter Control team can also fill an attic with T.A.P., a green insulation made from recycled paper that incorporates a borate-based pest control into the product. T.A.P. is said to outperform traditional insulation, but the best part is that it helps keep unwanted ants, termites, and cockroaches at bay. 

Financing Options

Critter Control does offer financing options through AMS Financial. Customers can call Critter Control and talk to a technician to get an estimate of a price range, but an inspection will be necessary to provide an exact cost. 

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The Bad

  • Limited Plan Information
  • Not Available In Every State

Limited Plan Information

While many other pest control companies give a detailed description of their plans, Critter Control’s procedures are not outlined in depth. The company provides a brief overview of the plan, but that is it. This is not necessarily a problem, especially in the case of one-time-need animal removal. Critter Control promises to practice humane animal treatment and to use eco-aware chemicals, when necessary. However, because individuals must first share address and contact information to receive a quote, whereas a more detailed plan would likely make potential clients much more comfortable.

No Yard Service

Critter control does not appear to offer any lawn or garden services to its customers specifically fertilization, weed control, and hot spot management.

Not Available In Every State

Critter Control is offered in 38 states + Washington D.C. They even serve Ontario and Quebec.

Customers can find a nearby Critter Control branch in these states:

  • Alabama
  • Arizona
  • California
  • Colorado
  • Delaware
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Mississippi
  • Missouri
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Ohio
  • Oklahoma 
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Tennessee
  • Texas 
  • Utah
  • Virginia
  • Washington
  • Wisconsin
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The Bottom Line

Critter Control is not the standard type of pest control, although the company offers that as well. If customers are experiencing raccoons in their garbage cans, squirrels in the attic, coyotes eating the pet food, or mice and rats chewing up electrical wires, Critter Control is a great choice to remove unwanted pests and animals safely.
Because there are a number of factors that determine how much removing the wild animals from your property will cost: location of the animal (chimney, crawl space, attic, etc.), the condition of the animal (sick, dead, aggressive, etc.), the time of year, and the condition of the property, Critter Control does not disclose prices. Although customers interested in using Critter Control to get rid of nuisance animals are encouraged to call and get an estimate.

For customers looking for help beyond the typical pest control, Critter Control should be a top choice, but if you’re looking for an exclusively Pest Control Company we suggest you take a look at the highest-rated pest control service providers.

View Best Pest Control Companies

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Star Rating

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3.8

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561 Reviews

Review Breakdown

5 grade

52%

4 grade

12%

3 grade

11%

2 grade

8%

1 grade

17%

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Daniel Benitez Tucson, AZ

Requirement of 1 year contract is a hassle. Service provided was on-time and thorough. The automobile problem caused by pack rats was not solved. I was unable to get rid of the pack rats because it is a neighborhood-wide issue. My using anti-pack rat abatement for my property only eliminated a few animals monthly in my yard. Their remain more than 3-5,000 more and reproducing daily.

2 years ago

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Reply from Critter Control

Hi Daniel, We appreciate you taking the time to share your feedback. If you have any further comments or suggestions on how we may improve our service please let us know at [email protected]. Your input is valuable to us.

Jul. 22nd, 2021

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Norman Sawin Jr Columbia, MD

The work was done well by Mr.Juan A. Initially, the shakes covering the hole where the animal had tried to enter my attic were not installed correctly -- the shakes were installed behind, not covering, the metal. I could see the metal, and it did not match the rest of the rake board area. But after I notified Critter Control Mr. A fixed the problem; the shakes were reinstalled over the metal so that they covered it and matched the rest of the rake board area. I appreciated the fact that the fix was done quickly.

2 years ago

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Reply from Critter Control

Thank you Norman! Your feedback is important to us and if there is anything you feel like we can improve upon please let us know at [email protected].

Jul. 19th, 2021

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Peggy Campell Northville, MI

They took care of the problem I had with voles eating the roots of my bushes and moles in my flower beds which brought raccoons digging in their tunnels. I live-trapped raccoons and chipmunks myself because there were so many of them. They are expensive to signup with and to sign a year's contract but they saved my bushes and flower beds. I like Bill and he comes out once a month to check on things.

2 years ago

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Reply from Critter Control

Thank you Peggy! I'm so happy to hear we could help protect your home and garden.

Jul. 19th, 2021

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Lee Doll Green Mountain Falls, CO

We were out of state for an extended period of time and we saw a raccoon making it self to home. My son confirmed it had dug into the house. We contacted critter control and they came out and were able to scare off the raccoon and put a patch on the hole. I appreciate the response as we were in no position to handle it ourselves. I do have to say, holy cow on the price that was charged, but as I said we weren't in a position to handle it ourselves. That was just a lot of money for what was done.

2 years ago

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Reply from Critter Control

Thank you so much for your feedback, Lee! We strive to provide the highest quality of services at the most competitive prices.

Jul. 12th, 2021

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Nancy Tack Cedar Park, TX

Overall, my experience w/ Critter Control has been good. In the beginning I had a fine conversatonal relationship with the technicians, who called before they came and gave me a verbal rundown after they were finiished. This last experience has two guys show up at my door in an unmarked truck with no prior notice. Please get back to the good old days.

2 years ago

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Reply from Critter Control

Thank you so much for your feedback! I have shared this with our manager, so we can ensure to provide the satisfactory service you are used to!

Jul. 7th, 2021

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Jordan Losavio Baton Rouge, LA

Technicians were helpful and knowledgeable. I took off one star because I noticed a grate that was missed, I need to call and have it sealed but I was otherwise so impressed with the work that was done. I have not noticed scratching in walls (so far) which is a great sign!

2 years ago

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Reply from Critter Control

Hi Jordan! Thank you so much for sharing your feedback. I would love to help expedite that seal however I am having trouble locating your account in our system. Can you please email us at [email protected] so we can better assist you?

Jul. 19th, 2021

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Paul Kellogg Rumson, NJ

The job with the gutters was done very well and the squirrels were banished, which was the whole point of the operation, but the dead squirrels were not removed and it has taken a long time for the smell of the dead critters to go away. I was hoping the service would remove the stinking bodies.

2 years ago

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Reply from Critter Control

Hi Paul, Thank you for sharing your experience with us. If you have any thoughts or suggestions on how we may improve our services, please email us at [email protected].

Jul. 22nd, 2021

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Barbara Wilmington, DE

He took care of my critter and threw it in a garbage bag and hauled it away. The exact same thing my husband would have done but I wanted it done before my husband came home and not in my trash can. Plus it was to be tested for rabies, which hubby would not have done.

2 years ago Edited September 14, 2021

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Reply from Critter Control

Thank you for your feedback, Barbara!

Jul. 12th, 2021

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Chris Belleville, MI

I would recommend them. They have been responsive when I’ve reached out to them. They send someone out right away when I need something because we discover a new problem. They have done things extra what they are contracted for.

2 years ago

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Reply from Critter Control

Thank you so much for the recommendation!

Jul. 9th, 2021

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Melany Walker Morro Bay, CA

Very responsive for help with animals under a home or in an attic. When a home has both insect and animal infestations, however, what inspectors hear and what is in the contract is confusing. Pests do not necessarily include fleas. Especially for monthly services, the contract needs to state which pests are being sprayed and/ or baited for

2 years ago

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Reply from Critter Control

Thank you so much for your feedback, Melany!

Jul. 12th, 2021

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Sean Ewers Littleton, CO

We were sold a recurring check up with the bait boxes outside with no great explanation why. We were told what they do, but it did not seem worth the $99/month to have someone come out, look at it, and provide no report. We cancelled that service because it did not seem worth it.

2 years ago

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Reply from Critter Control

Sean, thank you so much for your feedback! I just emailed the competed work order report to you for your last service with us in May. I apologize if our services were not thoroughly explained to you. I would be happy to have our manager speak with you about our services and the benefits of our monthly services if you are interested. Feel free to email us at [email protected] for more information.

Jul. 7th, 2021

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John M. Gerst Saint Louis, MO

The service that Critter Control provides in the field is fantastic. The communication for scheduling and future expectations sucks. I continually have to request service, the emails that i get from critter control, i try to respond to and ask questions but they get kicked back or not replied to.

2 years ago

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Reply from Critter Control

Thank you for your feedback. We are happy to hear the service is going well, but I apologize for the communication issues. I will pass this information along to our manager.

Jul. 7th, 2021

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Amy Rolland Arnold, MD

We love our technician. She's fabulous. We even recommended services when our neighbors moved in next door. It's a bit hard to get ahold of people on the phone, however, when we call the main number.

2 years ago

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Reply from Critter Control

Thank you for your recommendation! We're so happy we could be apart of keeping the neighborhood critter free.

Jul. 22nd, 2021

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At Patio Cove Lake Saint Louis, MO

Sometimes it is difficult to reach the appropriate person when you call customer service. Once they get started, they do a good job. It just is difficult to get them started. It is a big company.

2 years ago

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Reply from Critter Control

Thank you for your feedback. I'm sorry your experience wasn't amazing. Please reach out to us at [email protected] with any questions, concerns or comments about how we may be able to improve in the future.

Jul. 19th, 2021

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Jon Truxillo Baton Rouge, LA

good thorough work, good feedback on initial pest proofing, would like a little more feedback on service plan activities though, are you rechecking for new openings or just filling bait traps?

2 years ago

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Reply from Critter Control

Hi Jon, Thank you for sharing your experience with us. I would love to answer your questions however I am having trouble locating your account. Can you please email us with the full name on the account and phone number at [email protected]?

Jul. 22nd, 2021

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Sonia

Customer support if very friendly. It is a little over priced for the amount of time I get the cages. They were successful getting two racoons but I wish I had the cages for longer.

2 years ago

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Reply from Critter Control

Thank you! We greatly appreciate your feedback, and we are so happy we were able to assist with the raccoon problem.

Jul. 7th, 2021

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Carolyn Peoria, IL

Overly expensive. They were only here a couple of times and twelve hundred dollars is a lot for that. Customer service is attentive and answered my calls but it is too expensive for what it is.

2 years ago

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Reply from Critter Control

Thank you for your review. We strive to provide the highest quality services while being as competitive in pricing as possible.

Jul. 7th, 2021

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Dawn Spring, TX

I wish there was little more explanation of the maintenance agreement and other warrantied but overall it was a good experience and they were responsive and attentive.

2 years ago

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Reply from Critter Control

Hi Dawn, We appreciate your feedback. Our mission is to provide transparent communication. I've noted this and will share it with our team. We're happy we could help you resolve the problem!

Jul. 22nd, 2021

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Helen Kennedy Cochiti Lake, NM

Polite, efficient, knowledgeable, but very expensive for exclusion repairs $4,336.42. also have not been able to access $50.00 recurring service discount

2 years ago

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Reply from Critter Control

Thank you so much for your feedback. I have passed this along to our manager. She will be reaching out to you shortly regarding the recurring service. Thank you!

Jul. 12th, 2021

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Makeen Corrigan Saint Louis, MO

They techs r very nice. But they set traps in affected areas and dont come back for a week ir more. Usually we snap one in first day. Our dig messes w them

2 years ago

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Reply from Critter Control

Thank you so much for your feedback!

Jul. 7th, 2021

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Resource Advocates Santa Fe, NM

The only that would have made it better would be a more substantial report of the activities after the services provided.

2 years ago

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Reply from Critter Control

Thank you for sharing your feedback. You're input is valuable to us and I will share this with our team. If there is anything in particular you'd like to know more about in our reports, please share your thoughts with us at [email protected].

Jul. 22nd, 2021

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Anonymous Goodyear, AZ

It works well, not a hundred percent but about eighty five percent. They were responsive when I called when I needed support.

2 years ago

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Reply from Critter Control

Thank you for choosing Critter Control. Your feedback is important to us. If there is anything we can improve upon, please let us know at [email protected]

Jul. 16th, 2021

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John Lombard, IL

The quality of the service is good because it is quick though the first time they took the mom and not the pups that were in the attic.

2 years ago

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Reply from Critter Control

Thank you for choosing Critter Control! If there is anything we can improve upon please let us know at [email protected].

Jul. 16th, 2021

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James Watson Saint Louis, MO

Responsive, organized and persistent in approach. Can't give a 5 because that would mean zero critters, which might be a futile pursuit.

2 years ago

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Reply from Critter Control

Thank you James! If you have any suggestions on how we may be able to improve our services, please email us at [email protected].

Jul. 22nd, 2021

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Ernest Powell Capitol Heights, MD

Excellent service and follow up. Hard to nail down an exact time for service. Window of expected service often exceeds 4 hours.

2 years ago

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Reply from Critter Control

Thank you for your feedback. I will pass this message along to our manager so, we can make scheduling easier for you.

Jul. 12th, 2021

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Anonymous Surprise, AZ

I like the service that is provided, but have had trouble getting ahold of people in the past, and the cost is higher than I would like.

2 years ago

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Reply from Critter Control

Thank you so much for your feedback. I will pass this message along to management as we always want to be available to our customers.

Jul. 12th, 2021

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Kevin M Gerding Livonia, MI

I still have recurring issues from the work done at my home. The presence of animals in roof, and birds in chimney remains the same.

2 years ago

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MOHAMMED GHAZALI Fort Wayne, IN

Used their services for bat exclusion. It took multiple visits to accomplish the job. However, the staff is very courteous and professional.

2 years ago

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Reply from Critter Control

Thank you for your review! We appreciate your feedback. Every job takes a different amount of time to complete as each is unique, and we are so happy we were able to assist you!

Jul. 7th, 2021

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ED GANTENBEIN Winnebago, IL

I thought the spraying was effective however I thought the price of the fence was expensive considering it was only the installation.

2 years ago

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Reply from Critter Control

Thank you so much for your feedback. We greatly appreciate your review.

Jul. 7th, 2021

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Joan Schoor Saint Louis, MO

Much improved in recent months. Carl has done a great job keeping me informed and getting rid of 10 moles from our property

2 years ago

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Reply from Critter Control

We are so happy to hear that Carl is doing a great job ridding your yard of moles. Thank you!

Jul. 7th, 2021

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Tandra Harvey, IL

The service provided is a little costly and the problem is still there. Their customer service is very responsive.

2 years ago

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Reply from Critter Control

Thank you for your feedback! If there is anything we can improve upon, please let us know at [email protected].

Jul. 16th, 2021

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Clarence Farmington, MI

I like that Critter Control is a local company and they were able to take care of the problem they came to fix.

2 years ago

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Reply from Critter Control

Thank you Clarence! If there is anything we can improve upon, please let us know at [email protected].

Jul. 16th, 2021

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Kimberly Williams Glenn Dale, MD

The are friendly and timely. I had snakes in my backyard and they were able to come give me a quote in 2 days.

2 years ago

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Reply from Critter Control

Thank you for your review Kimberly! We are so happy we could help. If you have any comments, questions or suggestions on how we may be able to improve, please email us at [email protected].

Jul. 19th, 2021

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Barry Erie, CO

Customer service was very responsive and helpful. They have done what they said they were going to do.

2 years ago

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Reply from Critter Control

Thank you, Barry!

Jul. 9th, 2021

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Daniel Southfield, MI

There have been some communication issue that have had to be resolved. They were successful fixing our issues.

2 years ago

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Reply from Critter Control

Thank you, Daniel! We know how important communication is, and we are actively working on perfecting it!

Jul. 12th, 2021

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Renee Rubim Boca Raton, FL

From the first call to the office & the service person arriving, the work is done & complete.. well done!

2 years ago

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Reply from Critter Control

Thank you!

Jul. 9th, 2021

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Aida El Cajon, CA

Everything was explained very clearly to me and they worked around my schedule and were on time. I liked that.

2 years ago

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Reply from Critter Control

Thank you, Aida!

Jul. 7th, 2021

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marcia ryder Brentwood, TN

Service pretty good....price too high for the brief time spent on the property. technicians polite and friendly

2 years ago

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Reply from Critter Control

Thank you! We strive to be competitive with our pricing while providing the highest quality of services.

Jul. 7th, 2021

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Therese Racklyeft Troy, MI

I am wondering why I haven't received the report of the four stations placed around the house- how much was eaten, etc

2 years ago

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Reply from Critter Control

Therese, thank you so much for informing us of this. I just emailed the work order details from your last service with us. For further information, please feel free to email us at [email protected]

Jul. 7th, 2021

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Charles Fitzpatrick Alexandria, VA

I have had a long term problem with mice. Critter control took a different approach that worked immediately.

2 years ago

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Reply from Critter Control

We are so happy to hear we were able to resolve your mouse problem! Thank you!

Jul. 7th, 2021

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Sara Tanner Broomfield, CO

Great service, techs and results. Your billing is not easy and SO much extra paper

2 years ago

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Reply from Critter Control

Thank you Sara! If there was any way we could have improved your experience, please let us know at [email protected].

Jul. 21st, 2021

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Melinda Keegan Neptune, NJ

The people that come to the house for the critter control service are knowledgeable and helpful.

2 years ago

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Reply from Critter Control

Thank you Melinda! If you have any other comments, concerns or suggestions on how we may be able to improve our services, please email us at [email protected].

Jul. 19th, 2021

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Anonymous Littleton, CO

I’ve only had to call them back once and they were great at responding to my request.

2 years ago

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Reply from Critter Control

Thank you for your review!

Jul. 9th, 2021

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Anonymous Collierville, TN

They made me aware of a mold problem which I still have and I also have a bill problem.

2 years ago

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Reply from Critter Control

Hi there, our company does not handle mold. Can you please contact us at [email protected] with your name and address, so we could look into this for you.

Jul. 9th, 2021

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Karen Rising Sun, MD

The app needs to be more user friendly to look up stuff on the acct, services done etc....

2 years ago

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Reply from Critter Control

Thank you so much for your feedback.

Jul. 12th, 2021

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Kevin Williams Beachwood, NJ

service has been good....the woman who has come out to our house is a very good rep of your company

2 years ago

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Reply from Critter Control

Thank you so much!

Jul. 12th, 2021

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Peggy Santa Fe, NM

They come on time, do the job. They charge too much though. Other companies are far less expensive.

2 years ago

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Reply from Critter Control

Thank you for your review. We greatly appreciate your feedback!

Jul. 12th, 2021

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Noir LeBlanc Santa Fe, NM

I wanted peppermint sprayed around my hot tub and garage and they aren't doing it

2 years ago

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Reply from Critter Control

Thank you so much for sharing this with us. Your feedback has been shared with our manager.

Jul. 7th, 2021

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Jacquelyn Ellis McCord North Las Vegas, NV

the servicemen do a great job, the issue i have is with the office and scheduling and billing

2 years ago

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Reply from Critter Control

I am sorry to hear about your disappointment with scheduling and billing. I greatly appreciate your feedback, and thank you for taking the time to leave us a review.

Jul. 7th, 2021

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L.Stewart Detroit, MI

They were very informative and dedicated to the service they were providing

2 years ago

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Reply from Critter Control

Thank you! If there was any way we could improve your service, please let us know at [email protected].

Jul. 21st, 2021