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Aptive Environmental

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8,321 User Reviews

9.9

Overall Score

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Mariah Lakeland, FL

The tech was so kind and did a great job.

1 year ago

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JIELI Sammamish, WA

He is very nice and do his job carefully and patiently.

1 year ago

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Eileen Oceanside, CA

Great service on time with consideration of our property

2 years ago

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Michael Northcott Riverview, FL

Wasn't here. If I knew ahead I would have all areas available.

2 years ago

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Ozzy San Antonio, TX

Andrew C did awesome job treating the house.

2 years ago

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Hm2flyer Edinburg, TX

Professional service, Very knowledgable and thorough.

2 years ago

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Surbhi Sharma Ashburn, VA

he was supposed to do pest control inside the home and he did not come to my house. i kept waiting for him.

2 years ago

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Reply from Aptive Environmental

Surbhi, please reach out to the branch so we can set you up with a free reservice. Thanks!

Oct. 1st, 2019

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Kurt H Northville, MI

Technician Tim was very thorough and listened to my concerns

2 years ago

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Leo mersberger Manassas, VA

Again appoint was 1 to3 came at 11:15 no one here . Webs still around front door and on back deck not happy

2 years ago

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Reply from Aptive Environmental

Leo, please reach out to the branch so we can take care of you. Thanks in advance!

Oct. 1st, 2019

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Nastaran Bothell, WA

He did great but he broken my shovelled.

2 years ago

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Ron K Brighton, MI

The service performed 9/13 by Jeremiah was outstanding

2 years ago

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Reply from Aptive Environmental

Thanks, Ron!

Sep. 18th, 2019

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Alex Luna Cibolo, TX

They will tell you they are going to do one thing and once they actually show up they do something different.

2 years ago

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Reply from Aptive Environmental

Alex, we'd be happy to send one of our trucks back out to your home. Please give us a call so we can get you on our schedule.

Sep. 18th, 2019

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Ron City of Saint Peters, MO

SERVICE SEEMS TO BE WORKING WELL I WOULD RECOMMEND

2 years ago

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Scott wiley New Braunfels, TX

It was great he listen to me and did a great job

2 years ago

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Mark Wallace Sterling, VA

Technician Jose C was so friendly and helpful.

2 years ago

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Cardona San Antonio, TX

Kelly good service also he drake down all the insect nest

2 years ago

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Katrina Sterling, VA

The service was good but the price is too high

2 years ago

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Elane Mattmuller Vermilion, OH

Still waiting on someone to check traps that were set awhile ago

2 years ago

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Pop Falls Church, VA

He knows what he doing great job thank you

2 years ago

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PM Westlake Village, CA

Efficient, professional and polite service.

2 years ago

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Chris Rayburn Helotes, TX

Tech did not latch out side gate and our dogs got out! Lost them for 2 hours, luckily got them back.

2 years ago

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Reply from Aptive Environmental

Sorry to hear this happened, Chris. It won't happen again!

Aug. 13th, 2019

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Laura Clute Lee's Summit, MO

Greg was very good ... came in, got the job done and left!

2 years ago

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Usha Hackettstown, NJ

Today we had service with Dallyn B. He did good job

2 years ago

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Steban Andover, MN

Raymond M was very unprofessional and rude, he walked out on the job because I pointed out to him the cobwebs he missed

2 years ago

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Reply from Aptive Environmental

Thanks for the review, Steban. This isn't okay. Will you please reach out to the branch so we can make this right? Thanks!

Aug. 1st, 2019

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tom kaim Akron, OH

the billing is very confusing. Your company does not have a very good reputation in my development.

2 years ago

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Reply from Aptive Environmental

Please reach out to the branch with any questions you have, Tom!

Aug. 1st, 2019

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Cathy Houston, TX

the tech was very good. The best so far.

2 years ago

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Cathy C Keller, TX

Jason was extremely nice and professional.

2 years ago

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NB Mars, PA

Tammy G was a quick and efficient personnel.

2 years ago

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Jerome Schwersky Hollywood, FL

He did a good job. He was nice and did what i asked.

2 years ago

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DSB

I still see some spider webs and nest residue on the back porch

2 years ago

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Lisa C O'Fallon, MO

Our back yard where we spend all of our time was completely skipped. We have all kinds of bugs out there

2 years ago

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Reply from Aptive Environmental

Please reach out to the local branch so we can schedule you for a free reservice!

Jul. 26th, 2019

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Nina stewart Killeen, TX

Ever since our first spray we have been seeing more and more spiders. And I can not say that I am happy or satisfied!

2 years ago

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Reply from Aptive Environmental

Thanks for reaching out, Nina. Please take a second and reach out to the local branch so we can make sure you are taken care of. We'll get you on the route for a free reservice.

Jul. 23rd, 2019

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Pamela J Katy, TX

Nick was fast, polite and friendly. Thank you for that.

2 years ago

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brian lively Manassas, VA

Kris C was my Technician and did a great job of making sure we were taken care of!

2 years ago

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Reply from Aptive Environmental

Brian, what could we have done better? 2/5 stars doesn't lead us to believe that you were satisfied with Kris' service. Thanks in advance for the feedback!

Jul. 19th, 2019

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Wendell Porter Nolanville, TX

Benjamin was very thorough and professional.

2 years ago

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Brian Reed

Ontime, polite service and very well done.

2 years ago

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Amanda Montebello, CA

I was sold a few Aptive products and found that the prices were high and they products weren’t very effective.

1 year ago

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Reply from Aptive Environmental

Amanda, please give us a call! We definitely want to get you taken care of.

Feb. 10th, 2020

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Preston Gilbert, AZ

Very pushy sales guys that are very annoying. Service is decent but nothing special.

2 years ago

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Kim Alvarez Pasadena, TX

All the webbing was not cleaned off around our front door

1 year ago

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Carlos Rondon ,

Poor performance of the technician and did not meet customer satisfaction

1 year ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Oct. 14th, 2020

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Matthew Lieng Elk Grove, CA

Still a lot of spider web that is not cleaned off. Very disappointed.

1 year ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Tiffany Johnson Florissant, MO

Not sure if he showed up to service my home....no one knocked on the door or rang the bell!

1 year ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Vivek Kota Bothell, WA

No one showed up as scheduled and I am receiving an email for service completion

1 year ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Christopher Brooks Houston, TX

The technician never came to my home to complete the services.

1 year ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Irfanmalik Atlanta, GA

Not truth full about what is covered get it in writing

1 year ago

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Andreas Falls Church, VA

Less expensive but not always working thoroughly

1 year ago

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Vanessa Garcia San Antonio, TX

The technician was behind schedule but ok

1 year ago

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Bryce Mercer Island, WA

First treatment was great, but crickets after that. Missed appt., no return calls.

1 year ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Gizella Richmond, TX

Good customer service, there are still spider webs

1 year ago

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Rashmi Ramani St Louis, MO

The spider webs and eggs were not removed.

1 year ago