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Aptive Environmental

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9.7

Overall Score

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Ronald Sills Pearland, TX

The company has been very successful in controlling our bugs needs

3 years ago

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Beth Koehnen Houston, TX

Vary nice and makes sure everything is taken care of before leaving.

3 years ago

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Chris zehnder Rocklin, CA

Technician went above and beyond with service, greatly appreciated

3 years ago

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Maryelise Rellergert St Louis, MO

Richard W was very friendly and through in the service he provided

3 years ago

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Connie Martinez San Antonio, TX

Jay was very professional and explained some doubts I had about the insects.

3 years ago

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Jena Sartori Ballwin, MO

Always friendly service. Send plenty of reminder calls and texts.

3 years ago

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Lindsay Murray Sugar Land, TX

Our Tech was on time, polite, and fully explained everything he was doing.

3 years ago

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Alberto Rivera San Antonio, TX

The the technician was very professional did a great job thank you

3 years ago Edited September 14, 2021

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Omman John Sugar Land, TX

The Technician performed a very good job and I am so happy for his job

3 years ago

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Brian Miller Springfield, MO

Please read the contract in depth as they will not come out unless the exact type of insect or pest is labeled in a picture. Also super hard to get a hold of.

3 years ago Edited September 14, 2021

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Oct. 14th, 2020

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Esmeralda Espinoza San Antonio, TX

jose did an excellent job! was really friendly and informative

3 years ago

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Christopher Shepherd League City, TX

Great customer service, technicians know the products very well.

3 years ago

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Shelby Moore Houston, TX

The person who serviced my home & the product's effectiveness.

3 years ago

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Debbie Tampa, FL

Timely and efficient. Met my concerns about fleas in my backyard

3 years ago

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C. Allen Kent, WA

Technicians were polite and professional! They did a great job!

3 years ago

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marie fajardo San Antonio, TX

Great service. Very nice agents. I Will recommend to my friends and neighbors.

3 years ago

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Janet Harding Spanaway, WA

Melissa was wonderful and since it’s Christmas deserves a $50 bonus.

3 years ago Edited September 14, 2021

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Sandra Sun City Center, FL

Professional, wore mask, very well spoken pleasant young man. He’s a keeper.

3 years ago

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Gary Lu Lake Stevens, WA

Very friendly and knowledgeable. Make us feel at ease from the pest activity.

3 years ago

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Mary Lou Willey Wentzville, MO

Arrived early and was very friendly. He was very thorough. Good job.

3 years ago

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The Deol Fam Rocklin, CA

He was very helpful and listened to our needs and addressed them all.

3 years ago

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Matthew Webb Kingston, WA

She completed service in not so great weather conditions, thank you!

3 years ago

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Ralph Barone Mahopac, NY

Nick did a very thorough job and also asked if there were any additional needs.

3 years ago

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Sabrina Houston, TX

I sent an email last night to not come until 3-5 today because the inside needs to be sprayed!!

3 years ago

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Sallie Lynn Davis Carlsbad, CA

He worked hard to set up a perimeter for the rats! He was very knowledgeable.

3 years ago

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Emily S San Diego, CA

Eric was great,,, very friendly! So willing to help. Thank you Eric

3 years ago

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TERESITA M.SHELTON Carlsbad, CA

Well informed time of arrival. Very professional. Met request of repeat service.

3 years ago

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Stephanie Fsrewellp7 Columbia, MD

Carlos was the best technician I have had. Efficient and way more thorough than my previous tech.

3 years ago

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Luis Villarreal San Antonio, TX

Kanyon W did a good job focusing on areas of concern we had with ants.

3 years ago

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Jennifer Burgess Tacoma, WA

I like how much notice is giving about when you will be coming to my home.

3 years ago Edited September 14, 2021

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Marisa Spuehler Houston, TX

Isabella did a great job. She was very friendly and professional.

3 years ago

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Victoria Vu Manassas, VA

Friendly and professional. Made sure to complete my request. Happy customer

3 years ago

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Review Source

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Mariam Arabzai Sugar Land, TX

Customer Review Video

3 years ago Edited June 1, 2022

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Stephen Martinez Sacramento, CA

Technician was very professional and did a great job. Stephen

3 years ago

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Riarem DeVilla Dallas, TX

This last visit. How do I know your rep showed up? No communication. Did he go to another location?

3 years ago

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Tracy Nerie Houston, TX

He was quick to arrive at the time specified. Did a great job, very friendly

3 years ago

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Nick Pasquine Largo, FL

Nothing was done. Beginning to think I am getting billed with no actual work being done. I have tried to call MULTIPLE times and can never get through. This is unacceptable

3 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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William Lee Belleville, IL

He was very good and polite. He was very knowledgeable about his job

3 years ago

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g. amos Manassas, VA

Very Please with announcing presence and service from Zury P, Technician

3 years ago

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angela glenn Kansas City, MO

did not even show up to do my service but claimed they did. Terrible enough to make me start looking at other companies. If I could give no stars I WOULD

3 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Katralee , CA

Techs are amazing but the office leaves a lot to be desired. Long wait times on hold.

3 years ago

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DivineDuchess San Antonio, TX

My technician was VERY knowledgeable and did a fantastic job. Thank you.

3 years ago

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R Washington Riverview, FL

Mr. L was very accommodating according to the weather condition.

3 years ago

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Tony Lutz City of Saint Peters, MO

Giving one star is being kind. By far the worst company I have dealt with. Your service and customer service is laughable. I cannot wait for my contract to be completed.

3 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Renee St Louis, MO

John L did an awesome job!! He’s super friendly and very helpful!!

3 years ago

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Karin Mercer Island, WA

Highly disappointed! Was told they would be spraying outside and inside. Technician said won’t be spraying either but would leave sticky boxes inside our house.

3 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Tina Hillebrandt Chesterfield, MO

Jarvis was a very efficient & respectful technician. Thank you

3 years ago

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Sophia M Issaquah, WA

The lady is very helpful. She did very good job. Thanks a lot.

3 years ago

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Vimal R Lynnwood, WA

I don't see pests reducing after your service, especially in this visit nothing was done.there were spiders right in my front window and near the gutter which was overlooked

3 years ago

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Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Kris Swannee St. Petersburg, FL

Very friendly, informative and was good with social distancing

3 years ago