Name: Aptive Environmental
Rating: 4.7

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Rhonda Gregory Sterling, VA

According to my neighbor, the technician couldn't complete the backyard because of my dog. I need to know when they are there so I can make sure he is inside.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Mar. 16th, 2021

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Anonymous Katy, TX

I like that they call before they come and send text messages if you don’t respond.

3 years ago

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Zach Columbus, OH

Techs we're on time and did give a call beforehand but Tom out of Columbus Ohio was a complete jerk and treated my wife ridiculously. Should not be tolerated

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Mar. 16th, 2021

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Crystal ,

Oscar G, the technician, did a great job. He was very professional and was informative.

3 years ago

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Gwendolyne John San Marcos, CA

Terrible! There were more rats a month later than what I started off with. I canceled their service and took care of the problem myself and then of course they continue to charge me…

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Johnny Sourinphone Union City, CA

I wasn't home but my wife told me he was quick and efficient! As always thanks aptive.

3 years ago

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Les Plainfield, IN

Ryan B was friendly and courteous. He fully explained the service! I like these guys!

3 years ago

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Mary Floyd Sugar Land, TX

Technicians explained everything and very thorough .they are the best I have ever had

3 years ago

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Angel Kanzel ,

Always on time, very polite and courteous, listen to my concerns and follows directions.

3 years ago

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GaryK35 Kirkland, WA

Adaptive Environmental is very efficient, reasonable in cost, and always on schedule.

3 years ago

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Armando Barajas Elk Grove, CA

Explained the process and answered all my questions. Technician did a great job .

3 years ago

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Kris Kehe Houston, TX

They come and do what hey need to do and are very kind an pleasant when greeted at the door.

3 years ago

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C Reyes Sugar Land, TX

We had our quarterly treatment today. Joe from Aptive was friendly, helpful and professional.

3 years ago

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John Fehr Redmond, WA

Aaron was courteous and thorough. I appreciated him noting a problem we have with the dryer duct.

3 years ago

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Mrip25 ,

Amazing service. The tech was knowledgeable and had a great attitude when explaining.

3 years ago

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Kenny Indianapolis, IN

John T. did an outstanding job! He took his time to ensure the job was done right!

3 years ago

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Lesley Elk Grove, CA

He was very nice, courteous, efficient, fast and friendly. We are very happy with his services.

3 years ago

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Eric Gomez ,

The treatments are very cookie cutter. They don’t cater to your needs as a house and check quickly. However, their customer service is pretty good.

3 years ago

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ahmed mahmoud Herndon, VA

Customer Services is excellent, easy to communicate and pleasant to ask any questions!

3 years ago

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Mary Belleville, IL

My only conversation was to tell him what to spray. He was very polite, which means a lot to me. Thank You

3 years ago

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Joseph Packett Jr San Antonio, TX

Brittany did a fantastic job. She was very personable and understanding. Outstanding.

3 years ago

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Norman Northedge Ashburn, VA

Robert R did a great job today and took care to treat my property well. Thank you

3 years ago

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Casey L. Bauer South Rockwood, MI

Once again, the technician left a gate open and our dogs got out. We constantly still have problems with pests. I honestly can't wait until our 2 year contract is up, we will not renew.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Carol Robertson Ballwin, MO

Very thorough & he let me know what area he was treating. Technician was very polite

3 years ago Edited September 14, 2021

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Theresa Newman Brandon, FL

This technician and his partner were a pleasure. Very personable and very patient.

3 years ago

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Ben Hawickhorst Chesterfield, MO

Our technician, Willie, was very courteous and asked what else he could do for us. He did a good job.

3 years ago

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Arleane Joseph Jersey City, NJ

Fred N, my aptive rep., was great. He went above and beyond. This service is thorough and affordable

3 years ago

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Karen R El Cajon, CA

Great service tech and has a great attitude and is very friendly and kind hope he remains my tech.

3 years ago

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Glenn Sampson San Marcos, CA

Outstanding service with great employee's all completed in a timely manner! Kudos to Aptive!

3 years ago

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Bob Woodinville, WA

Jose was professional and proactive. He explained the difference in service expectations.

3 years ago

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Stan Abramski Kirkland, WA

I now have very few slugs in comparison to pre Aptive. Less vegetation chewed up and ruined.

3 years ago Edited September 14, 2021

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Douglas A Smith Fredericksburg, VA

Technician was very polite and efficient, let me know what he was doing at start of treatment.

3 years ago

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Daniel Horne Bothell, WA

The technicians are the heart and soul of your company. The long hold times and difficulty of getting through to the central office is horrendous.

3 years ago

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Don - Patti Rahiser El Cajon, CA

He was very courteous and responsive to my needs. BUT, was not wearing a mask when he handed me my receipt.

3 years ago

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Ricardo L Manvel, TX

Tim was great! He did a very thorough job and explained everything he was doing.

3 years ago Edited September 14, 2021

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Andrea Sacramento, CA

The servicer was very intuitive and took a thoughtful interest in making sure my home was covered.

3 years ago

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Bill League City, TX

Mr. B did a great job on the house. Very quick and answered my questions professionally.

3 years ago

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pramod ghimire Lakewood, WA

Very friendly , approachable and knowledgeable person. Thank you for your service at our home.

3 years ago

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Blake Prewit Argyle, TX

Great service and James is always educating me about the world of pests. Very knowledgeable indeed.

3 years ago Edited July 6, 2023

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Laura B New Port Richey, FL

Parker was very thorough explaining the pest control process. He answered all our questions.

3 years ago

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Marquita Doss Atlanta, GA

I like when there is a problem they come immediately to handle it. Thank you Darnell awesome work!!

3 years ago

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Becky St Louis, MO

Fast and efficient! The service men who came were very friendly and answered all my questions.

3 years ago

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Patricia Dube Tampa, FL

You take good care of all the problems and your technician was very pleasant and courteous.

3 years ago

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Geezwire Los Angeles, CA

We are remodeling and the technician did a thorough job. Hopefully get the mice

3 years ago

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Melissa L. Emerson Missouri City, TX

Very friendly and attentive. Listened to our needs and met them professionally! Then you!

3 years ago

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Amanda Mai Issaquah, WA

He did a great job looking through the area we had issues with and added extra traps.

3 years ago

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Nancy S White Plains, NY

very professional, on time. I am always happy with the service I get from Aptive

3 years ago

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Akshay Rocklin, CA

Rude technician. Had his own opinions and was argumentative. Left the side gate open after leaving. Did not come to the front door before leaving to explain what work he completed. Will prefer not to have him again

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Feb. 9th, 2021

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Jhamella Davis Cerritos, CA

Their prices customer service and their flexibility to meet my needs. I absolutely love them.

3 years ago

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Ray Luna Deer Park, TX

Miles explained everything he did and asked us what we needed. He was friendly and professional.

3 years ago