Name: Aptive Environmental
Rating: 4.7

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Matthew Harrison Houston, TX

Great Service, thank you. Jamie came up and explained what he was going to do and took care of it,

3 years ago

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Heath Toghiyany City of Saint Peters, MO

Very helpful guy I would give him 5 stars anyday very nice and dress clean and professional

3 years ago

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May Cranford Vacaville, CA

So far the service is good. The technicians are polite and seem to do a good job.

3 years ago Edited September 14, 2021

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Teresa Escondido, CA

Leo the technician was very thorough. He cleared the eaves & window ledges of cob webs.

3 years ago Edited September 14, 2021

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bennyjsmom El Cajon, CA

Professional and friendly! I appreciated the "heads up" text to let me know you were on your way.

3 years ago

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Jenna Wright Port Richey, FL

Quick response to my request for re service. Technician, Richard was prompt and professional.

3 years ago Edited September 14, 2021

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Gloria San Antonio, TX

Cristoffer N provided excellent services. He deserves a $5 bonus pay. Thank you.

3 years ago

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Stanley Reddy ,

He was simply great. He was very focused on his tasks, & his work. He exceeded every expectation.

3 years ago

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Will Baylis League City, TX

Came to the house for the first time and maybe spent not even 5 mins. And the biggest thing was cleaning the eves well he never touched them. I’ll be making a phone call back to fix the issue or canceling them

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Norinne Hobbs Pacific, MO

I’m only on day one of treatment, but so far so good! Ryan W was friendly and thorough!

3 years ago

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Robert Bryant Schertz, TX

David was professional and polite. He treated all the trouble spots I pointed out with no problems.

3 years ago

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S Wildman Canton, MI

Reis came at the agreed time, was very fast and very friendly. Amazing customer service!!

3 years ago

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Vladimir Rodzaevsky Elk Grove, CA

Spider webs all over - walls, windows and gutters. Wasp nests not treated nor removed. Arrived 1:31, started 1:38 and left 1:48, according to security cameras. No longer interested in your services.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Andrea Zalasky Alexandria, VA

We have used Aptive for about two years and the service has definitely declined. I think they stayed all of 5 minutes. We don't have a large house, but there's still no way to be thorough in that small amount of time.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Kim Ullrich Fredericksburg, VA

Thank you Ron W for a job well done! You were on time and performed good service.

3 years ago

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Katia Padilla Chula Vista, CA

Eduardo is the best!! Always very attentive to all our needs. Does an excellent job!

3 years ago

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Dan p Donohue Lakewood, WA

He didnt seem to take very long going around the house, We see quite a few areas where there are still signs of spiders and webs on the gutters. I think it needs to be more thorough. We have lots of areas that webs gather

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Brenda D. Evans San Antonio, TX

Always professional and attentive service! Bryan H continued this sentiment today! Thanks Bryan!

3 years ago

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Sharon J Ward Tacoma, WA

My technician Ms. Kina A did an outstanding job serving my home and deserves a bonus!

3 years ago

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mai madla Sacramento, CA

My experience is really bad. There are still insects/bugs crawling in my house (even after 2 spray sessions). Whatever insecticide your company is using has not been effective . Today was the third time.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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[email protected] Santee, CA

Technician was great...but no call for return visit in one month as promised by your office.

3 years ago Edited September 14, 2021

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Mark Pricer League City, TX

3 years ago

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Armando Ramirez Missouri City, TX

Professional and Polite. Also asked me if I have a problems that I saw. Did Great

3 years ago

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Rodney Hastings Palm Harbor, FL

Devon was awesome. Great customer service. He was quick and efficient and got everything done.

3 years ago Edited September 14, 2021

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Shohreh Mohajeri Scottsdale, AZ

Worse customer service I have ever experienced, always lie on the phone waist my time waiting then finding at the door I've been lied to & then hard to get someone on the phone to clear things.

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Terry Burge San Antonio, TX

Jason does a great job and communicates what he's done very well. Give that man a bonus.

3 years ago

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Stacy Plaisance Sugar Land, TX

I like the fact that a wide variety of pest are covered. Nice technician also!

3 years ago

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Mary Murphy Charlotte, NC

I was questioning why a service was done when you serviced lady month? Please reach out as we are not getting monthly plans! Thank you, Mary Murphy

3 years ago

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Thomas Townsend San Antonio, TX

You sent me an email the day of the service at 6:05 am the day after Thanksgiving. I did not see the email. Tech showed up in the pouring rain. I declined service. I was charged for a service that did not happen.

3 years ago Edited September 14, 2021

Reply from Aptive Environmental

Please send an email to [email protected] and one of our representatives will be in touch! We definitely want to make sure you are taken care of.

Mar. 18th, 2021

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Orlando Soto Valrico, FL

Very satisfied with Devon's work very professional and great attention to details.

3 years ago

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Michael Keefer Greenwood, IN

Michael O 5 did a great job at our house yesterday. He was both friendly and professional. Thanks!

3 years ago

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Ryan L Stookey Kansas City, MO

Great experience! He was very kind and helpful with having 3 kids and a dog. Great service

3 years ago

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Sonu Nahal Sacramento, CA

My technician whose name I've forgotten was great, informative, to the point and thorough.

3 years ago

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Daniel Lopez Schertz, TX

The technician was friendly but I was overcharged and now am regretting signing up with a solicitor who came to my door. I feel like I got swindled.

3 years ago

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Eric M GARCIA Pittsburgh, PA

great service. great job. tech was very informative. answered all my questions. very professional.

3 years ago Edited September 14, 2021

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louis j carusetta San Antonio, TX

Great service. Great tech. Prompt service. Very courteous. Very professional. Very knowledgeable.

3 years ago

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Katana Katana Aurora, CO

Always great service, the treatment truly targets the pest and they only need to come out quarterly

3 years ago

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Dianne Waco, TX

Mr Jose W dose an outstanding job on my house I would Lomé to have him do my house all the time

3 years ago

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Darryl Columbia, MD

The technician was very informative sharing how the product used today works to kill ant colonies.

3 years ago

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Jody Fernandez St Louis, MO

Very satisfied with the service and satisfied with the explanation given for the service.

3 years ago

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Jennifer Allen San Antonio, TX

So far so good!! Both of my reps have been super nice and explain things perfectly!

3 years ago

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Roger D Williams Houston, TX

They we very professional and took care of a problem immediately regarding the paper work.

3 years ago

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julio godin Orlando, FL

totally disappointed with service and customer service ATROCIOUS. Was on schedule 2 times and they never showed up nor did they call to explain or reschedule. this is a scam of a pest control company. AVOID AT ALL RISK!!!

3 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to [email protected] and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Liz Padilla Lively Sacramento, CA

Great service from start to finish. Awesome technicians who are friendly and professional.

3 years ago

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Paula A. Thacker ,

Josh explained everything & answered all my questions. I hope he continues to take care of us.

3 years ago

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David Tem Roseville, CA

Excellent customer service!, proactively covered issues we were concerned with.

3 years ago

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Christopher H Wing Sacramento, CA

Showed up, got to work, did a great job of dealing with the spiders and their webs. Nice job!

3 years ago

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Andy Wise O'Fallon, MO

My first treatment with Aptive. The technician did a good job of explaining what he was doing.

3 years ago

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ROCKY WENDROCK San Antonio, TX

Fernando really provided the correct service for the pests I needed to eradicate.

3 years ago Edited September 14, 2021

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Dante Lopez Anaheim, CA

First time customer of your company nevertheless, good job to Megan and her trainee assistant

3 years ago