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Fig Loans

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549 User Reviews

9.9

Overall Score

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Ocheng

Because my score didn't sky rockef like it said

1 year ago

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Reply from Fig Loans

Hi Ocheng, we're sorry to hear of this disappointment. Please contact our team at [email protected] and include "Best Company Review" in your subject line so we can look into this further! Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Christina Ciolino

High interest even after paid off accounts on time

1 year ago

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Reply from Fig Loans

Hi Christina, I'm so sorry to hear of this concern. Please reach out to us at [email protected] We do offer declining interest rates after a certain amount of successfully paid of loans and would love to look into your account and let you know where things stand!

Jul. 20th, 2020

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Wendy Hickenbotham Katy, TX

When i needed to borrow money it was easy

1 year ago

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Reply from Fig Loans

Hi Wendy, Thank you for this feedback! Please don't hesitate to let us know if there's anything we can do to improve your experience. Best, Fig Loans Customer Service

Jul. 6th, 2020

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Ag Missouri City, TX

Kind of expensive. I might try to find another alternative.

4 years ago

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Reply from Fig Loans

Hi Ag, We're sorry to hear you found our product expensive! We strive to provide the best possible service at the best price, and are happy to talk through our pricing with you. Warmly, Fig Loans Customer Service

May. 4th, 2020

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Louis Houston, TX'

Because they worked with me when I couldn't make my payment. I really like them

4 years ago

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Reply from Fig Loans

Hi Louis, Thanks for the kind words! Warmly, Fig Loans Customer Service

May. 4th, 2020

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Patricia Nelson

They are the best loan company I have found & there interest rates are great.

1 year ago

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Reply from Fig Loans

Hi Patricia, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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KEVIN P

Very easy application process and quick process of funding your account

1 year ago

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Reply from Fig Loans

Hi Kevin, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 27th, 2020

star star star star star

Tee Brown

Pretty good company fast and reliable and money in your account pretty quick

1 year ago

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Reply from Fig Loans

Hi Tee, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Jane P

They are great in rebuilding credit. The monthly payments are good. Customer service is fantastic!

1 year ago

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Reply from Fig Loans

Hi Jane, thank you so much for the compliments to our service team. We're blushing! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Gwen

They work with you.. You can reschedule payments if you need to

1 year ago

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Reply from Fig Loans

Hi Gwen, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

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Satisfied Customer

Genuine financial help and service,true to customer satisfaction

1 year ago

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Reply from Fig Loans

Hi there, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Jan Kelley

There is no way to fail with a loan from Fig. They want to help you!

1 year ago

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Reply from Fig Loans

Hi Jan, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Adrian Cunningham

They've been nothing but helpful. I have taken out multiple loans.

1 year ago

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Reply from Fig Loans

Hi Adrian, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Alfreda Williams

They are installment loans and not the twice monthly rip off payday loans.

1 year ago

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Reply from Fig Loans

Hi Alfreda, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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T. Price

Easy to complete and very quick responses. I would recommend it to everyone

1 year ago

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Reply from Fig Loans

Hi T, thank you so much for this positive feedback! Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Senae Williams

Fig Loans application process is simple and they review you bank inf

1 year ago

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Reply from Fig Loans

Hi Senae, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Sandra

I like that you can change your payment date if you need ro.

1 year ago

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Reply from Fig Loans

Hi Sandra, thank you for this kind feedback! Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Rae

Very nice, easy to deal with and everything can be done online.

1 year ago

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Reply from Fig Loans

Hi Rae! We think you're pretty nice, too. Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Rhonda Moralez

Fig loans has always come through for me when I'm in need for some extra cash.

1 year ago

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Reply from Fig Loans

Hi Rhonda, thank you for the kind review. We're happy to help! Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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David

Easy, fast and reliable payday loan service that can be accessed online 24/7

1 year ago

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Reply from Fig Loans

Hi David, thank you so much for your kind review. Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Stevi Chiles

Easy to apply for and easy to pay back. Also helps your credit

1 year ago

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Reply from Fig Loans

Hi Stevi, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

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J Washington

Good rates and payment flexibility. Good Communication

1 year ago

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Reply from Fig Loans

Hi J, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Christina Kelly

Very convenient and user friendly website

1 year ago

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Reply from Fig Loans

Hi Christina, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

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Ava Garr

Courteous professional @ all times have me a chance

1 year ago

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Reply from Fig Loans

Hi Ava, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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J G

Professional service up front company Good rates

1 year ago

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Reply from Fig Loans

Hi JG, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

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Diona Holt

The pay back plan was simple an affordable.

1 year ago

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Reply from Fig Loans

Hi Diona, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Charles E Gamble

Low interest rates and people of their word.

1 year ago

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Reply from Fig Loans

Hi Charles, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

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Melissa

Fair rates, easy application and approval process

1 year ago

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Reply from Fig Loans

Hi Melissa, thank you so much for being a part of the Fig fam! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Debrese

I love low interest and flexible payments

1 year ago

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Reply from Fig Loans

Hi Debrese, thank you so much for being a part of the Fig fam! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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John Lozano

Easy payment schedule, Hassle Free. Great company!

1 year ago

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Reply from Fig Loans

Hi John thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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NANCY

Very convenient without the high interest rates

1 year ago

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Reply from Fig Loans

Hi Nancy, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Rachel Webb

They have the best rate and easy re-payment

1 year ago

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Reply from Fig Loans

Hi Rachel, thank you so much for being a part of the Fig fam! Warmly, Fig Loans Customer Service

Jul. 27th, 2020

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Casey

Ease of business; affordable fees and payment terms

1 year ago

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Reply from Fig Loans

Hi Casey, thank you so much for this review. Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Shari

Easy process and trusted company I found through Experian

1 year ago

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Reply from Fig Loans

HI Shari, thank you for the kind words! Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

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Starla Fitch

They provide a clear path to paying off your debt.

1 year ago

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Reply from Fig Loans

Hi Starla, thank you for trusting us when you needed help! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Danny Haley

they are fair and will work with you if you have a problem

1 year ago

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Reply from Fig Loans

Hi Danny, thank you for making us part of your financial journey. Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Crystal J.

The loan process was easy and decision quickly.

1 year ago

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Reply from Fig Loans

Hi Crystal, thank you so much for the positive feedback! Warmly, Fig Loans Customer Service

Jul. 23rd, 2020

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Henry Harris

great service,good rates,flexibility in making payments

1 year ago

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Reply from Fig Loans

Hi Henry! Thank you for the positive review. Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Teresa L.

Great for short term without huge unaffordable interest rates

1 year ago

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Reply from Fig Loans

Hi Teresa, thanks for the feedback :) Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Iris

My APR was lowered after paying my loan on time.

1 year ago

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Reply from Fig Loans

Hi Iris, thank you for the positive review! Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Mariel

Great customer service and understanding!

1 year ago

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Reply from Fig Loans

Hi Mariel, thank you for the compliments to our service team! Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Teresa

Rates are high and would only take it in a must do situation

1 year ago

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Reply from Fig Loans

Hi Teresa, thank you so much for this thoughtful review. Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

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T C

Good loan company for those with less than perfect credit

1 year ago

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Reply from Fig Loans

Hi TC, thank you so much for this thoughtful review. Warmly, Fig Loans Customer Experience

Jul. 27th, 2020

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Christal Hayes

I was unable to get a loan and I have been a good customer in the past

1 year ago

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Reply from Fig Loans

Hi Christal, we're so sorry to hear of this experience. Please reach out to us at [email protected] using the email address associated with your Fig Account. We would be glad to look into your account further and see what we can do or at the very least, what additional context we can provide for the underwriting decision. Thank you in advance! Sincerely, Fig Loans Customer Service

Jul. 27th, 2020

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Chaddrick Clay

Interest rates could be lower for repeated customers

1 year ago

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Reply from Fig Loans

Hi Chaddrick, thank you so much for your feedback! We always appreciate suggestions. Please contact us at [email protected] so we can look into your account and let you know what options are available. Warmly, Fig Loans Customer Service

Jul. 20th, 2020

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Sydney Portis Long Beach, CA

They denied me a loan without giving me a reason and told me that I need to write them for a list of reasons.

4 years ago

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Reply from Fig Loans

Hi Sydney, We're so sorry to hear you've had this experience with us in the past. We have made lots of changes since 2017 and hope you'll consider applying with us soon! Warmly, Fig Loans Customer Service

May. 4th, 2020

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Jimmy

Amount of loans are small and never increase

1 year ago

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Reply from Fig Loans

Hi Jimmy, we're so sorry to hear of this concern. We offer small loans to fit emergency needs, but we're proud to partner with other lenders who offer larger loans. Also, the amount we offer depends on the state where you live, and in certain states, we do allow for a higher maximum amount as you progress with us. Please reach out to us at [email protected] with the email address associated with your account so we may provide more specific information! Sincerely, Fig Loans Customer Service

Jul. 27th, 2020

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Anonymous

Got a loan paid it and needed another one and the amount dropped significantly

1 year ago

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Reply from Fig Loans

Hi there, we're so sorry to hear about this negative experience. Please reach out to us at [email protected] with the subject line "Anonymous Best Company Review" so we may look into your account and address your concerns! Sincerely, Fig Loans Customer Service

Jul. 20th, 2020

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Allen payne Carbondale, IL

You can never reach fig loans on the phone. They always say e mail us.

1 year ago

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Reply from Fig Loans

Hi Allen, Thanks so much for taking the time to leave this feedback. We're sorry to hear that we were not available when you needed us. In order to keep costs low for our community, provide greater security, and ensure everyone has a written record, we service all loans via email and text. Warmly, Fig Loans Customer Service

May. 4th, 2020